Finch Manor

Finch Lea Drive, Liverpool L14 9QN
Review Us
8.4 22 Reviews
  • Finch Manor, Liverpool
Finch Manor provides general nursing services to older people, as well as specialist care for dementia. A key worker system is in place to ensure that each residents has their individual needs met, with regular assessments.

The home has built up its services through a commitment to enhancing and modernising its capabilities, while always working in partnership with family where possible.

There is a strong emphasis on staff training and the home has a wide range of facilities for residents' enjoyment, including a secluded central courtyard.
Show Finch Manor on the Map

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 89 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Lou Corris (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (89)

Finch Manor Reviews (22)

8.4

Finch Manor has a Review Score of 8.4 (8.416) out of 10, based on 5 reviews in the last 2 years.
Over all time Finch Manor has 22 reviews.

Overall Experience
  • 15
  • 5
  • 1
  • 0
  • 1
Date Published
  • 22
  • 4
  • 5
  • 5
  • 17
Reviewer Connection to Finch Manor
  • 10
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Tom R (Brother of Resident) published on 8 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has Vascular Dementia and has been a resident at Finch Manor Nursing Home for almost 10 years. Whilst there have been changes in ownership over this period, I am happy to say that my sister, who is 81 years old this month, is very content and feels safe in Finch Manor. It offers her comfort
in the knowledge that the staff will look after her needs, much in the same way as they have done in the past. Having resided in two care homes prior to this in 2007 in the Southend of Liverpool, there is no comparison as she was unhappy in both establishments.


New ownership commenced on 16th February 2018. Speaking on behalf of my sister, I was delighted when I heard on this date that the new owner had appointed a home manager, who now leads an experienced management team. Even though only a little over 4 months have elapsed, it has made a huge difference in this short timescale.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christina H (Sister of Resident) published on 31 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is a service user here and has been in care for 11 years, she has been at Finch Manor for 2 years. When she first arrived here, it was ok but slowly declined, staff never stayed, agency nurses all the time. My sister has mental health needs so constant change was an issue, the then manager
was a complete waste of time, not a bit interested in the welfare of her residents or staff. I am very happy to say this all changed, earlier this year, when management changed, oh and what a change it has been, it is now a pleasure to visit and everyone seems happy. It’s clean and friendly and nothing is too much trouble for the manager and another carer, the door is always open. My sister is so much more settled, and I feel I can walk away from my visits with a much lighter attitude.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.416)

Overview of Review Score

The Review Score of 8.4 (8.416) out of 10 for Finch Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.635 for Finch Manor is calculated as follows: ( (33 Excellents x 5) + (19 Goods x 4) ) ÷ 52 Ratings = 4.635
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.781 Points relating to the number of positive Reviews for Finch Manor is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8. 5 Positive Reviews ÷ 17.8 = 0.281
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Finch Manor to verify any information. View our terms and conditions. Finch Manor has an Enhanced Service - more info.