Westhaven Nursing & Residential Home provides personal care solutions for a wide range of needs, employing staff who are skilled in both mental and physical care.
The provider is known for giving many individuals the chance to live a healthies and more active life, supporting independence thanks to the efforts of trained and compassionate professionals.
The price(s) shown are provided by the care home. Contact Westhaven Nursing & Residential Home for full pricing details and T&Cs.
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Westhaven Nursing & Residential Home has a Review Score of 9.8 (9.753) out of 10, based on 24 reviews in the last 2 years.
Over all time Westhaven Nursing & Residential Home has 124 reviews.
My 102-year-old stayed dad Westhaven Nursing home for five weeks he was happy and content and told me repeatedly how kind everybody was how well he is looked after and the food was always hot and very nicely served. I felt free to ring at any time and was always impressed by the competent and...
Dad looked a lot better leaving Westhaven than he did going in.
All the staff miss him and wish him well.
My mother was very well looked after during her stay. The admission process was straightforward and responsive, which is important as it can be a stressful time. Communication was good at all times, and staff were always knowledgeable, pleasant and helpful when visiting, or calling on the phone....
Westhaven was chosen because my father stayed there in 2018 and also found the same level of good care.
Thank you so much for your kind review. It was a pleasure to look after two such lovely people as your mum and dad. They are both remembered with fondness. The staff really appreciate your comments and especially during this time it is good for them to know they have made a difference.
I am kept informed at all times and I feel very reassured that he is in safe hands.
I am kept informed at all times and I feel very reassured that he is in safe hands.
Thank you so much for your very kind review, the staff really appreciate it and we find it a real pleasure to take care of your uncle.
My father has been a resident here since September last year. The staff are excellent in their professionalism and ability to care for all residents. They have supported us and kept us informed with all issues involving dad. He has mobility issues but they have always done everything they can to...
My father has been a resident here since September last year. The staff are excellent in their professionalism and ability to care for all residents. They have supported us and kept us informed with all issues involving dad. He has mobility issues but they have always done everything they can to help him and make him as comfortable and happy as possible. I'd like to thank everyone from us all.
Your Dad makes us smile every day, and his cheerful nature has kept everyone's spirits up in difficult circumstances.
We were lucky to stumble across Westhaven. My mother has mobility issues and Westhaven can cater for this. It is always clean and she seems happy and safe there. Security is good. There have been occasions where she has had to attend hospital and they have always communicated well and promptly.
We were lucky to stumble across Westhaven. My mother has mobility issues and Westhaven can cater for this. It is always clean and she seems happy and safe there. Security is good. There have been occasions where she has had to attend hospital and they have always communicated well and promptly.
It is a pleasure to look after your mum; we are also glad you stumbled across Westhaven as your mum is a pleasure to look after.
Excellent holistic support for my father and his family. Dedicated care and management team who are supporting him immensely during this extremely stressful time.
Excellent holistic support for my father and his family. Dedicated care and management team who are supporting him immensely during this extremely stressful time.
Thank you so much for your lovely review; it means so much. We are very grateful to all of our families who are being so supportive at this difficult time. We know how much you miss visiting, and we all miss you.
My brother was in Westhaven for approximately 3 years. He was extremely well looked after. Whenever I visited all the staff were so very caring. He was a very sick man but was looked after with love and shown great dignity. I can never thank the carers enough.
My brother was in Westhaven for approximately 3 years. He was extremely well looked after. Whenever I visited all the staff were so very caring. He was a very sick man but was looked after with love and shown great dignity. I can never thank the carers enough.
It was a pleasure to care for your brother during those three years. I am very pleased to say that he and all his family became members of our family very quickly. He and his lovely wife were such characters and will be sorely missed by everyone who knew them.
You will appreciate it is a very painful time for mum’s family right now, but I just wanted to pass on our huge thanks for all the care, kindness and support your team showed Mum in her last few months. From the warm welcome, including mum’s favourite salmon sandwiches and soup on arrival, to the...
Huge thanks!
It was our honour to look after such a lovely lady who brightened up everyone's day with her lovely smile, she will be missed by everyone as will all members of the family.
My mother has been a resident in Westhaven for three years now. She is well cared for, and we have never had any problems. If we have concerns, we are able to talk about it. Nothing is too much trouble for the staff. Mum has been happy there, and the staff are always caring towards Mum. At the end...
My mother has been a resident in Westhaven for three years now. She is well cared for, and we have never had any problems. If we have concerns, we are able to talk about it. Nothing is too much trouble for the staff. Mum has been happy there, and the staff are always caring towards Mum. At the end of Mum's life, the staff were so caring and thoughtful and made sure Mum was comfortable until the end. We can't fault them at all.
Our cousin was with you for only a relatively short time, but she was very well cared for at the end of her life. The staff took the time to get to know her and appreciated the details that made a real difference. Friends and family who visited were always welcomed and taken care of too. Thank you...
Our cousin was with you for only a relatively short time, but she was very well cared for at the end of her life. The staff took the time to get to know her and appreciated the details that made a real difference. Friends and family who visited were always welcomed and taken care of too. Thank you all, because it really does make a difference.
My mother was a resident in the home of just over 2 years. I felt reassured from the start that she would be well cared for. The matron and staff understand her needs and personality and she went from being depressed and lonely, back to her normal happy self. The end of life care given to her was...
My mother was a resident in the home of just over 2 years. I felt reassured from the start that she would be well cared for. The matron and staff understand her needs and personality and she went from being depressed and lonely, back to her normal happy self. The end of life care given to her was both excellent and comforting. I would highly recommend this home to anyone who is worried about putting their family into the care home system.
Thank you so much AC for taking the time to review us on the care home website. It means a lot to the staff to know that the care they give is recognised and for me to know that your mum felt cared for and that you knew she felt safe and was happy at Westhaven which brought you and the family comfort.
I was in Westhaven following surgery for elbow replacement. I was well looked after with care and thoughtfulness. The staff without question were thoughtful, pleasant and helpful.
I was in Westhaven following surgery for elbow replacement. I was well looked after with care and thoughtfulness. The staff without question were thoughtful, pleasant and helpful.
Thank you for taking the time to add your review. It means a lot to the staff to know the hard work they put into meeting our residents individual needs is so appreciated.
My mum was very happy in Westhaven, she always said she felt comfortable in her lovely room and well cared for. My experience was to see my mum well looked after, feeling safe and the carers gave her exceptional care. I couldn't have wanted more, I know she was safe, loved and well cared for.
My mum was very happy in Westhaven, she always said she felt comfortable in her lovely room and well cared for. My experience was to see my mum well looked after, feeling safe and the carers gave her exceptional care. I couldn't have wanted more, I know she was safe, loved and well cared for.
The care my husband had could not have been better.
The care my husband had could not have been better.
It was a pleasure to care for your lovely husband during his last illness, thank you for your kind review. I will ensure the staff are made aware of it.
The home was always clean and the staff very friendly and helpful.
The home was always clean and the staff very friendly and helpful.
Thank you for your kind review. It was an honour and a pleasure to care for such a wonderful lady. She will be sorely missed by everyone at Westhaven. It is so rewarding to know that the care our residents deserve is the care our residents receive.
My mother was only in Westhaven of for a short time but the staff were extremely caring and supportive.
My mother was only in Westhaven of for a short time but the staff were extremely caring and supportive.
It was a pleasure to care for your mother, even just for a short time, we offer our condolences at this sad time and thank you for taking time to place your review.
The care given in Westhaven was fantastic, they go the extra mile to make sure that the client is well and happy. They were so kind to my mum, nothing was to much trouble. The staff do their very best to help the people in their care, without their care my mum would have passed away a lot sooner...
The care given in Westhaven was fantastic, they go the extra mile to make sure that the client is well and happy. They were so kind to my mum, nothing was to much trouble. The staff do their very best to help the people in their care, without their care my mum would have passed away a lot sooner than she did, mum loved it there, she said she felt safe which is a good feeling when you are elderly. Also loved the movie nights as well, food is freshly prepared, entertainment is provided as well. I would highly recommend this home to anyone. When my mum passed away the staff was extremely kind to me and my family, help was given along with sympathy tea and biscuits. I cannot recomend this home highly enough.
Thank you for your kind review it is always a privilege to look after people at the end of their lives, but it was an absolute pleasure to look after your mum. We will raise a glass of Baileys at our next dedication ceremony.
My wife was given great care and consideration which was very much appreciated.
My wife was given great care and consideration which was very much appreciated.
Thank you so much for your kind review, it was both an honour and a privilege to care for your wife.
The overall standard of care was very good. I cannot judge on 'value for money'. My relative was in the home for 19 months over which time she deteriorated gradually as her illness progressed. We flagged up problems regarding personal hygiene on more than one occasion and the problem was dealt with...
The staff I met were always friendly, kind and considerate and I was very happy with the home.
Thank you for your review and I am pleased that you experienced the genuine care, respect and dignity that the staff show to all our residents. All personal hygiene care for our residents is taken very seriously and is tailored to the clients own preferences and to maintain their independence for...
Thank you for your review and I am pleased that you experienced the genuine care, respect and dignity that the staff show to all our residents. All personal hygiene care for our residents is taken very seriously and is tailored to the clients own preferences and to maintain their independence for as long as possible. Sometimes this means that even with staff's encouragement and support some of our clients decline to allow staff to assist in their personal hygiene and respect the clients wishes on the care they will allow to be undertaken. I am pleased that any issues you had were resolved quickly and to your satisfaction. As regards to your relatives husband we like o think that the families are very much part of our family at Westhaven. Please once again accept our condolences on your loss.
They looked after my father with care and compassion, making sure that all his needs were met.
They looked after my father with care and compassion, making sure that all his needs were met.
Thank you for your kind review, it was a pleasure to look after such a lovely gentleman. The unit is not the same without him he was such a character, and will be missed by all.
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