Mount Hall Care Home

My father-in-law was in Mount Hall for three and a half weeks in for end of life care. He was treated with respect and dignity from all the staff. They tried on a daily basis to include him in activities, which they succeeded to do. They gave him time with personal care and nothing was too much trouble. He had very little appetite but they tried every day to tempt him with his favourite foods Every member of staff was dedicated to his needs, and had time to chat with him. He loved it there! He felt reloved and cared for. As a family we are extremely grateful to everyone and could not have hoped for a better ending to his life

I have visited my friend on a regular basis for past 3 years. Personaly experience first class in every respect - comfort/care/concern of staff for my friend is fantastic and know he is in best hands and care possible I have been a visitor many years in past and always considered care and facilities excellent and recommend *5 star plus*

Since mt friend has been at Mount Hall she has settled down well. She came from another care home which was not suited, but Mount Hall really does suit. She has been out on trips, which is hard for her, but they do it, she feels at home here.

Thank you to everyone for all the care and support.

We are so thrilled that Mum is safe, happy, and cared for excellently here. Mum said to me: "It's a lovely place to live, I'm so happy here!" She knows everyone and the kindness of the care staff, nurses and administration team is beyond excellent.

The chef-prepared meals are tempting and nutritious. We are delighted Mum is in such good hands.

Mount Hall Care Home is set on beautiful grounds with panoramic views over the countryside. A warm welcome by all the staff who work as a team providing individual care for my Mum. The nurses communicate with the nursing home GP so immediately the best possible high standard of care is achieved. The carers are so respectful, compassionate, and conscientious making Mum comfortable and relaxed. At meal times all staff are involved in assisting residents, Mum is given choices of varied nutritional diets every day. Mum's room is inviting, cleanliness is very important to the home. Only last week all the downstairs carpets were changed. Mum's laundry is beautifully washed, and nothing is ever misplaced. I'm so happy Mum is here surrounded by a professional, friendly team.

If I need permanent care in the future, I will be pleased to stay there.

I am very pleased with the care my next of kin is getting. Staff are caring and patient. Her room is lovely and arranged according to her preferences. She is happy and settled.

Very much appreciated.

The care home is friendly and caring. I feel very confident that my father is looked after well and valued as a person. Many thanks to everyone for all you do.

Staff very friendly and attentive. Nothing too much trouble.

Beautiful house set in stunning grounds with far-reaching views of the Cheshire countryside. The nursing and care staff are amazing. Food is good and there are lots of activities for the residents including canal boat trips and live music. My dad is very happy and settled here and I feel very welcome when I visit. Has completely taken away any worry that I had when my dad was living independently. Thanks to all at Mount Hall!

We visited several care homes before deciding upon Mount Hall for my mum. We have not been disappointed! The level of care, support and understanding has been exceptional. The staff are wonderful and showed considerable patience when Mum was settling in. Mum is thoroughly enjoying her stay at Mount Hall and is enjoying the many stimulating activities. She is having a new lease of life.

I would, however, recommend Mount Hall to a friend or relative.

Since my last review, the care staff have appeared more stable, with friendly, helpful carers who my aunt understands. The activities have also improved, my aunt especially enjoys the musical entertainers. Unfortunately, she has a very old-fashioned wheelchair which doesn't have a folding backrest which makes it difficult for us to take my aunt out. There were troubles with the cook/chef at New Year, this has been resolved now.

My late wife resided at Mount Hall Care Home for the last 7 years. Due to a stroke in April 2011, she suffered massive brain damage that rendered her unable to communicate and speak normally. The stroke also affected her other bodily systems, comprehension and memory. From her 1st day at the home, she was made welcome, and she was cared for and nursed to a high standard. She was always treated with high regard, respect and dignity. She made friends with several residents and members of staff alike. With my wife at Mount Hall, I found that I could be at ease, due to the knowledge that the standard of care being given to her was first class.

We can't thank everyone at Mount Hall enough for looking after Mum in her final days and helping us through a very different time.

The activities are run well and are varied and my dad has begun to enjoy these. The one thing I would say is that I wish there was a church service of some kind offered. Even just communion. My dad has always gone to church and I think it would be a huge benefit to him to have this spiritual input.

Very friendly and welcoming staff. The home always feels fresh and clean. Good range of daily entertainment. Prompt response to requests and queries. Smooth transition for my mum from living at home. Lovely grounds and a short distance to local amenities.