
caring. Mount Hall is a pristine care home, set in beautiful surroundings.Lynn J(Daughter of Resident/Service User)

Home always spotless and clean. Food is a very high standard.Leonard R(Resident / Service User)

Lovely surroundings and good for walking.G D(Friend of Resident/Service User)

caring. Mount Hall is a pristine care home, set in beautiful surroundings.Lynn J(Daughter of Resident/Service User)

Home always spotless and clean. Food is a very high standard.Leonard R(Resident / Service User)

Lovely surroundings and good for walking.G D(Friend of Resident/Service User)

Set within the beautiful Cheshire countryside, in the rural village of Bollington, this Georgian home has been carefully modernised and refurbished to provide a high standard of accommodation and facilities.
Committed to providing individualised care, Mount Hall is a nursing home with a dedicated team of staff who work hard to understand the needs of each resident.
Care plans are offered for short and long term needs and include palliative...
Care Provided by Mount Hall Care Home
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 33 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Mount Hall Care Home for full pricing details and T&Cs.
Contact Mount Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Francisca Owusu-Ansah (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (32)
Mount Hall Care Home Reviews (125)
Mount Hall Care Home has a Review Score of 9.9 (9.921) out of 10, based on 28 reviews in the last 2 years.
Over all time Mount Hall Care Home has 125 reviews.
My husband has stayed with you for 1 week. We know he's been well looked after and he will most likely be joining you again soon. Thank you.
Thank you for your review of Mount Hall Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding knowing your husband is well looked after. We will share your comments with the home's manager. The Bupa Customer Care Team
Thank you all from the bottom of my heart. You really are very much appreciated.
Thank you for your review of Mount Hall Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding how your father enjoyed his stay. We will share your comments with the home's manager. The Bupa Customer care Team.
My father in law stayed here for almost 3 months. The home and the staff are really nice and I'd definitely recommend it. They looked after him really well, giving a level of care we just could not have provided in his own home.
We joined him for lunch one day and saw at first hand the staff looking after everyone, making sure everyone was eating and drinking properly and organising alternative food or drink for those who wanted it.
Nursing staff dealt well with my father in law's medical needs and reacted quickly and professionally when he did need a hospital admission.
I found all the staff to be approachable and friendly, all ready to discuss anything to help make his stay as comfortable as possible.
Thank you for your review of Mount Hall Care Home. We are pleased to hear that your father-in-law has had a positive experience at the home and appreciate your comments regarding the staff being approachable and friendly. We will share your comments with the home's manager. The Bupa Customer Care Team
We have found the staff to be unfailingly helpful in all aspects. Welcoming and informative. As relatives, we are particularly appreciative of the little touches eg offer of a drink and visits when we visit and always very pleasant.
Thank you for your review of Mount Hall Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the helpfulness of the staff and the little touches they do to make it feel like home. We will share your comments with the home's manager. The Bupa Customer Care Team
Recently activities seemed to have declined.
Thank you for your review of Mount Hall Care Home. We are pleased to hear that overall you have had a positive experience at the home and appreciate your comments regarding the activities. We will share that feedback with the home's manager. The Bupa Customer Care Team
The food is delicious and her appetite has returned.
The activities are appropriate and stimulating for her.
Nothing is too much trouble and staff are always happy to help. Her room is spacious and airy and the lounges are bright and welcoming. The home has a real, homely feel and is set in beautiful grounds.
All facilities are of a high standard and the home is spotlessly clean.
Thank you for your review. We are pleased to hear that your mother's appetite has returned and that the activities are appropriate and stimulating. We will share your comments regarding the high standard of the facilities on offer at the home with the home's manager. The Bupa Customer Care Team
Excellent rooms, excellent range of activities but most of all excellent and outstanding staff.
Thank you for your review of Mount Hall Care Home. We are pleased to hear that you are happy with your wife's care and glad that she is enjoying her new home. We appreciate your comments on the staff at our care home and will share all your comments with the care home's manager. The Bupa Customer Care Team.
After an operation and stay in the hospital Mount Hall Care Home was an ideal place for respite care and recuperation. The staff at all levels made me feel most at home and were excellent at all times of day and night.
Nothing was too much trouble and the standard of food and choice was available. Lovely surroundings - very quiet and peaceful. The outdoor environment is excellent.
Thank you for your review. We are pleased to hear that you have had a positive experience in our Mount Hall care home and your stay was a comfortable one. We appreciate your comments of our staff and will share your feedback with the care home's manager. The Bupa Customer Care Team.
I would like to thank all the staff at Mount Hall for the professional care they give to my wife and for the assistance and advice given to my family and me at a critical time in our lives. I would also like to express my gratitude to the staff for allowing me to be with my wife in her hours of greatest need.
Thank you for your review. We are pleased to hear about your positive experience with our care home and appreciate your comments. We will share your review with the care home's manager. The Bupa Customer Care Team
I would like to thank all the staff at Mount all for the professional care they give to my Mum. At a time of extreme family distress, as my Mum was not likely to survive. I cannot overemphasize the help and empathy shown to me and my family. They treat my Mum with dignity in a friendly atmosphere. She feels at home there.
Thank you for your review. We are pleased to hear about the positive experience you and your Mother are receiving in our care home. We greatly appreciate your comments on our staff and will share them with the home's manager. The Bupa Customer Care Team.
They have a very varied activity rota which the residents enjoy.
It is a lovely environment for the residents enjoy.
A big 'thank you' to them all.
Thank you for your review. We are pleased to hear about your positive experience at Mount Hall and appreciate your comments on our staff. Your review will be shared with the home's manager. The Bupa Customer Care Team.
Staff are all friendly and can't do enough to accommodate anything residents need (within reason). All very caring and understanding. Rooms and cleanliness are excellent. I don't think we could have found a nicer home for my dad.
Thank you for your review. We are pleased to hear that your Dad has had a positive experience staying in our home and glad you are happy with your choice. Your comments are appreciated and we will share with the home's manager. The Bupa Customer Care Team.
Very, very pleased with the care and attention provided to my husband by all the staff. They made a difficult fortnight for me very happy in the way they encouraged and looked after my husband.
Thank you for your review of Mount Hall. We are pleased to hear about both you and your husbands positive experience and appreciate the comments you have made. Your review will be shared with the home's manager. The Bupa Customer Care Team.
Very happy atmosphere, never smells of bad smells. My mother feels safe there and all the staff are kind, happy and never bad-tempered with her. Any doubts I have re Mum's health, the nurses always put my mind at rest. I feel my mum is in the best place for care and think they have given Mum extra time.
Thank you for your review and I am really pleased to hear that you have had a positive experience with Mount Hall.
My mother has now been there for 7 months. From the very first day I called there I have had nothing but admiration for all the staff. It also has a homely feel. I have never had cause to complain about anything. My mother could not be better cared for.
I'm really pleased to hear that you are happy with the home, the brilliant staff and the care your mum has received.
An excellent care home with friendly, warm and caring staff. Extremely good nursing with a high standard of care in homely surroundings.
Thank you for sharing your review and I'm pleased to hear that you are happy with the home and care staff.
I am extremely well looked after by good nurses and excellent carers.
I'm really glad to hear that you are well looked after. Thank you for your review.
I chose Mount Hall Care Home as I felt it had that homely feel and the house is very clean and like a home from home. The staff here are very helpful and adapt their skills to each individual with love and care. Great food! We are free to come and go at any hour and we're not restricted to certain times. The activities here my mum enjoys and they are varied and always enjoyable. I am kept informed of mums health and anything that may upset her and if she's ill it is dealt with quickly by a doctor.
Thank you for your review and I'm pleased to hear that your mum has settled in well at the home and is enjoying the activities there!
It is a home setting within a care home. All the staff greet us with smiles and conversation even though their work is very emotionally and physically demanding.
A care/nursing home is the last resort for families but our choice of Mount Hall has made the transition from home to home so much easier than we anticipated. With much gratitude and thanks for your help.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We understand how difficult it can be for families so we are always eager to make things as easy as possible for our residents.
Mount Hall just felt right as soon as we went in and we were so pleased that they had a vacancy. We could not have made a better choice as mum was very comfortable there and was extremely well cared for.
Mum sadly died very recently and once again the staff were considerate of mum and our needs, they couldn't have been kinder.
I can't praise the team at Mount Hall highly enough for their care and consideration for mum's welfare and comfort throughout her time with them and I'd have no hesitation in recommending this nursing home to anyone looking for a comfortable, efficient, caring and friendly home for friend or relative.
Thank you for sharing this with us and I'm sorry for your loss. I'm pleased that you had a positive experience at Bupa's Mount Hall and that your mother was comfortable and well-cared for there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 29 July 2026Mount Hall is set in beautiful surroundings. Our bedrooms have en suite bathroom facilities. Residents are encouraged to personalise their room with their own belongings.
News (4) & Events (0)
- 19 Sep 2025
Mount Hall Bupa Care Home recently hosted a celebration for its long-serving members of staff in line with Bupa’s 40th anniversary. The Bollington-based care home honoured 10 staff members who...
- 06 Mar 2025
A Cheshire-based care home is calling on the wider community to help knit a record number of premature baby bonding squares for hospitals across the UK. As 2025 marks Bupa’s...
- 06 Mar 2025
Recently, Mount Hall, hosted a glamorous ‘Ruby Red Carpet’ party to celebrate Bupa Care Homes’ Ruby Anniversary. 2025 marks an impressive 40 years since Bupa Care Homes opened its very...
There are no upcoming events for Mount Hall Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Mount Hall Care Home.
Meet the Team (5)

My first role in Bupa was as a staff nurse, then unit manager, before progressing to clinical deputy manager and then home manager in June 2024.
I qualified as a Registered nurse in Ghana in 2002. I have previous experience of working in the NHS and as a haemodialysis nurse for a private dialysis company. The bulk of my experience has however been working in care homes in a variety of roles. Although I have pursued other career ambitions, my passion for working with the elderly always brought me back to the sector.
I love working here as it means so much to me to be part of a supportive team that continuously strives to be world class in the care in the we deliver, through meaningful engagement with residents, their families and staff.
I am a mother of four and in my spare time I and enjoy spending time with my family. The highlight of my weekend is cheering on my little boy and budding footballer at the touchline. I have a passion for fully committing to everything I do both professionally and in my personal life. I enjoy being support to others in any way I can.

I am a registered adult nurse with over 13 years experience. My nursing journey started in Nigeria, where I earned my bachelor’s degree in nursing. Following this, I moved to the UK where I obtained a level 5 management in health and social care. My interest in the care home sector grew from my passion for providing high quality, person-centred care. Working in this environment has allowed me to blend my clinical expertise with leadership, ensuring that care is both compassionate and efficient.
What I enjoy most about working in the care sector, is the opportunity to make a meaningful impact on people’s lives every day and the relationships I build with residents, relatives and the care team. The care home environment fosters deep connections, and I appreciate the trust that residents place in us. I am also passionate about self and professional development; I'm currently studying for a masters degree in nursing at the University of Sunderland to further develop my clinical and leadership skills, contributing to evidence-based nursing practice for a better service delivery in the care sector.
Family is a huge part of my life. I am a proud mum of two children - my eldest is 4 and his little sister is 1. I live local to the home, in Bollington, and in my spare time I enjoy outdoor walks and playing with my children at the playground. I also enjoy reading, cooking, swimming and exploring innovative healthcare solutions through simple research and documentations.

I have worked at Mount Hall for 29 years. Before this job, I worked as a district nurse in Manchester. I love being a nurse because I'm able to give care to others and make residents smile, and the team I work with always gives 100% every day.
I have been married for 38 years, and have two grown-up sons. In my spare time, I enjoy eating out trying new food and going away on holiday with my family - my husband and sons are my world!

I have worked in this role for Bupa for 14 years. I commenced nursing training in 1975 at Withington Hospital, Manchester. After I qualified, I spent many years working in hospitals, specialising in accident & emergency and orthopaedics.
My favourite part about my job is looking after residents and being part of a great team.
I have 4 children, now all grown up! And two grandchildren - outside of work I love spending time with my family.

I have worked for Bupa for 21 years. Previous to that, I have worked in a private school and the building trade as a property developer.
I love working in the care sector as no 2 days are the same! Doing all I can for the residents and working with a good and friendly team is what I love about working here.
In my spare time, I enjoy spending time with my partner, Angie and love cooking fancy meals. I also have a keen interest in cars.
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