Cranford Grange

Barclay Park, Hall Lane, Mobberley, Knutsford WA16 7DZ
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Top 20 carehome certificate
9.9 140 Reviews
  • Cranford Grange, Knutsford
Cranford Grange provides first-class residential, nursing and dementia care. Set in the countryside conservation area of Mobberley, the home has been recently refurbished to offer a stylish, contemporary and welcoming setting.

The home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens. Residents are welcome to relax in the stylish lounges, enjoy tea and cake in the café or be pampered in the hair salon.

The passionate and dedicated team encourage residents to stay active and ensure all individual needs and requirements are met; whether that is arranging for a favourite meal to be created by the award-winning dining team or organising activities on site or out in the local community.

Cranford Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centred care to residents at the end of their life.

Cranford Grange is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Cranford Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 117 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1795
  • Self-Funded Residential Dementia Care: from £1890
  • Self-Funded Nursing Care: from £2060
  • RESPITE Self-Funded Residential Care: from £2154
  • RESPITE Self-Funded Residential Dementia Care: from £2268
  • RESPITE Self-Funded Nursing Care: from £2472

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Cranford Grange for full pricing details and T&Cs.

Contact Cranford Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Cranford Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Smart (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (117)
  • Single Rooms with Ensuite Wet Room (117)

Cranford Grange Reviews (140)

9.9

Cranford Grange has a Review Score of 9.9 (9.901) out of 10, based on 22 reviews in the last 2 years.
Over all time Cranford Grange has 140 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cranford Grange
  • 71
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  • 5
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Total of 140, showing 101-120
Review from Elizabeth S (Daughter of Resident) published on 22 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had a short respite care stay at Sunrise, Mobberley in June.


This is a lovely home and where the residents appear genuinely very happy and friendly.


The staff were extremely helpful and worked hard to involve my mother in the activities and provide her with the support she needed. The

staff were always very respectful and were always available to answer any questions I had.


The home was maintained to a high standard and food provided was of an excellent quality.


I have no hesitation in recommending this care home.

Reply from Marketing, Marketing at Cranford GrangeThank you for taking the time to review Sunrise of Mobberly.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and are looking forward to welcoming her back in the future, if her requirements change.
The Sunrise of Mobberly Team
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Review from Kirstie M (Daughter of Resident) published on 12 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been at Sunrise for 2.5 years. It was a very difficult decision moving her into a care home and choosing the right one. As a family we are in no doubt we made the right decision choosing Sunrise.
Mum also called it home very soon after moving in, which was a good sign. The rooms and
facilities are of a really good standard and we were able to decorate her room to her taste.
Whilst mums health has deteriorated quite considerably, Sunrise have been able to cater for all her changing needs. In the early years of being a resident she was kept stimulated with trips out, art and crafts and exercise classes along with other activities Now she is no longer mobile, struggling with her dementia and other health issues, the staff always ensure that she is gets involved wherever she is able to and her care plans and nursing needs adapted accordingly. The staff are all very professional and welcoming, the food is to a high standard. I would not hesitate to recommend Sunrise.
Reply from Marketing, Marketing at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
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Review from Anthony J (Son of Resident) published on 1 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
It was a great comfort for all the family for my parents to become residents of Sunrise of Mobberley which they thoroughly enjoy. The whole process was coordinated with care and consideration by the staff who could not have been more helpful.
My parents are very settled and happy which is a great
comfort. The family, including children, grandchildren, great-grandchildren, dogs and even cats are welcome visitors.
Reply from Marketing, Marketing at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberely.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
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Review from Joan O (Wife of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Sunrise of Mobberley for 4 weeks. He had a lovely room with large windows. His own bathroom was kept very clean. He was in respite care to give me a rest, it was a very friendly place, staff couldn't do enough for patients and relatives could visit any time of the day and stay for
meals with the person. I can't praise the care home and staff enough, it certainly gave me peace of mind to leave my husband in their care. Brilliant place.
Reply from Marketing, Marketing at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
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Review from Carol (Daughter of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father who has dementia was admitted to Sunrise of Mobberley. Very upsetting for my father and my sister and I. The management were very reassuring, kind and spent a lot of time with us all at this difficult time. While my father was in there, all the staff went above and beyond expectations to make
my dad feel welcome and safe. I couldn't have wanted any better care for him. Also, they supported my mother who needed emotional support at this time.
Reply from Marketing, Marketing at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
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Review from Colleen V (Daughter of Resident) published on 30 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
As I live overseas and my parents haven't been in the home for very long, it is difficult to write a comment. From what I have seen I am very pleased with Sunrise Living and my parents have settled as best as they can in their circumstances.
Reply from Marketing, Marketing at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Virginia Water Team
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Review from Joyce M (Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased
Reply from Marketing, Marketing at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Review from F G (Respite Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was a resident in respite care, after being in hospital and spent 4 weeks in excellent care and comfort to enhance my well being.
Reply from Marketing, Marketing at Cranford GrangeThank you for taking the time to review Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future, if your requirements change.
The Sunrise of Mobberley Team
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Review from Jeannie W (Resident) published on 28 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt had been a resident at Sunrise Mobberley for three years on the Reminiscence floor and died recently. She was a slightly contradictory personality, being both shy and assertive but the carers fully recognised her qualities and tailored their approach accordingly, while constantly looking for
ways to make her life more enjoyable and comfortable. During the weeks leading up to her death, their care was exemplary, allowing her to fade away in comfort, with dignity.
Reply from Marketing, Marketing at Cranford GrangeFirstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Mobberley – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.
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Review from Miriam (Daughter of Resident) published on 22 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at many nursing homes for mum before agreeing on Sunrise Senior Living in Mobberley and we are so pleased that we did.
It's taken about a week for mum to really feel at home and settle into a new regime and the round the clock care. We chose a single room and have been impressed with the
amount of space that is available for all of her personal belongings, including her dining table which fitted beautifully at the side of the kitchenette which we didn't see anywhere else and Mum can still make her own cup of tea when she wants to. The staff are all very kind and happy. Mum couldn't be in better hands.
Reply from Marketing, Marketing at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Vicky G (Daughter of Resident) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found Sunrise of Mobberley to be an excellent respite facility each time we have used it for my parents, individually and together. The standard of care is excellent and the professionalism and friendliness of the staff is second to none.
Reply from Marketing, Digital Marketing Executive at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.
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  • Treated with Dignity
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Review from Anne L (Wife of Resident) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the care my husband received from Sunrise of Mobberley. The activities were excellent and very stimulating. Would strongly recommend.
Reply from Marketing, Digital Marketing Executive at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.
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  • Cleanliness
  • Treated with Dignity
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Review from Natasha Y (Granddaughter of Resident) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just been to visit my Granny at Sunrise of Mobberley and I have been blown away by how fantastic the home is. All of the staff and the manager who I met today were so friendly and incredibly welcoming. We sat in the Bistro enjoying a latte, singing along to the music - it was absolutely lovely to see
how quickly Granny has made new friends with other people who live there and how much happier she is now that she's not living on her own.
I would highly recommend Sunrise of Mobberley for its warmth, friendliness and caring service.
Reply from Marketing, Digital Marketing Executive at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.
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Review from S A (Niece of Resident) published on 6 February 2018 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I visit my aunt every 2/3 months.
She is barely able to move due to multiple sclerosis.
Staff tend to be kind, but last New Year's Day a care worker said, "Surely this visit is beyond the call of duty".
I found this comment very rude and inappropriate.
Response to my aunt's needs is often slow due
to low staff numbers.
There are never enough hoists and on several occasions, it has been midnight before she is able to rest in her bed.
I think this is a priority.
Considering the lavish surroundings I conclude you have your priorities wrong.
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Review from Patricia W (Niece of Resident) published on 12 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Public areas warm & inviting; tastefully decorated & thoughtfully furnished - residents can take a break whilst walking in common parts. Sofas positioned in all corridors; paintings to admire; fruit juice/water available on tables.
Residents and visitors can enjoy refreshments in bistro/coffee shop
on the ground floor. Visitors can join their family member for a meal in the restaurant - if previously booked (a small charge to pay). The food offered is of good quality and well presented.


Frequent activities and events are organised for the benefit and enjoyment of residents. Sunrise have their own minibus and offer all residents the opportunity to participate in outings to nearby locations - available twice weekly if space permits.


Residents' rooms - suites as they are known, can vary in size but the layout of all suites offer residents fairly spacious accommodation;
A small kitchen area, good size bathroom and a living area to furnish with their own possessions.

Reply from Marketing, Digital Marketing Executive at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from Jayne L (Daughter of Resident) published on 29 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Sunrise provides a very safe environment for elderly people with dementia. The setting (building & surroundings) are excellent as are the rooms. There are some great staff at Sunrise, and all the staff treat the residents with respect and the majority (not all) make a real effort to engage with the
residents, creating a home-from-home atmosphere, and there are plenty of arranged, fun, activities for the residents to participate in. A few improvements would be that the dementia ward was on the ground floor with easy, secure access outside for the residents and wish there were more frequent trips outside.
The staff are always busy, agency staff are used in part, and it feels sometimes as if they operate on the margin of being understaffed.
Overall, I am very happy with how my mother is cared for at Sunrise and would definitely recommend their location and care services.
Reply from Marketing, Digital Marketing Executive at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
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  • Treated with Dignity
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Review from Sandy R (Niece of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sunrise is a very caring supportive environment for my aunt who has advanced dementia. She is in the specialist dementia unit where the staff are highly skilled with dementia patients. My brother and I are highly satisfied with her care. The only issue we have is that the home is very expensive!
Reply from Marketing, Digital Marketing Executive at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Jane J (Daughter of Resident) published on 8 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been impressed by the standard of care offered to my father by the staff in Reminiscence. They have been respectful, understanding and have managed his declining mental and physical health with warmth, professionalism and good humour.


I have felt involved in changes of treatment and have

felt well supported during this difficult time. There have been a few administrative errors, which have been frustrating but have all been resolved satisfactorily. I have found the concierge staff particularly helpful and supportive.
Reply from UK Marketing, Digital Marketing Executive at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.
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  • Treated with Dignity
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Review from Isabelle P (Daughter of Resident) published on 7 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Received a very warm welcome from the Director of Communications who is very helpful and very responsive. She was the "front of house", and did a very good job. The rooms are excellent and there is a wide choice of activities.
Reply from Marketing, Digital Marketing Executive at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann S (Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came here in 2012 with my husband.
My husband died here in 2013 and I have stayed on as we sold our home and I need a certain amount of care myself.
Reply from UK Marketing, Digital Marketing Executive at Cranford GrangeThank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Cranford Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.961 for Cranford Grange is calculated as follows: ( (249 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 257 Ratings = 4.961
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.94 Points relating to the number of positive Reviews for Cranford Grange is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 117 registered maximum number of service users is 23.4. 22 Positive Reviews ÷ 23.4 = 0.94
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (121)

Meet the Team (1)

Zoe

Zoe Smart

Job Title: Home Manager

I have 14 years of experience in adult social care and children's services. I’ve worked hard through the years to gain skills and knowledge of many areas of health and social care for adults and children, and I have progressed through numerous roles over the years. Most recently, I achieved a registered manager’s role.


In this role, my focus is on ensuring we provide quality care and that residents and their families are happy. You need to have patience, good communication, listening skills and empathy. I love communicating with residents, their families and my colleagues. Every day, I feel inspired working alongside my team to provide good standards of care.


Knowing that we provide a positive environment and good quality of life for residents makes me proud.

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