Cromwell Court Care Home

My mother has recently been in Cromwell Court for respite, and had a lovely experience the staff where very attentive to her daily needs and enjoyed being made to feel welcome and nothing was too much trouble. I would recommend this care home, as based on my visits to see my mother, the staff on duty deserve to be commended for their work ethic in a difficult environment dealing with very vulnerable clients.

The home is always cheerful and the entertainment team are Brilliant.

All ways impressed by the whole team and the care they provide. The unit my mums is on is well run, with sympathetic caring people working hard at a most difficult job. The facilities are well laid out for the residents and visitors.

The care home team are always friendly and welcoming. They provide great care, activities and a friendly environment. The rooms are clean and tidy as well as the communal areas. Cannot ask for better care and happiness.

The home itself is in good condition and the rooms are basic but nice and regularly cleaned.

My mum is a resident and since being at Cromwell Court has improved so much. She is very well looked after and the staff are amazing and go above and beyond. She is very happy and always looks clean. We as a family will always be grateful for the love and care she receives off the amazing staff. Thank you so very much.

The whole experience to date has made the very hard decision to place Dad at Cromwell easy and both myself and my sister know he will be very much looked after. Thank you to the manager and your fabulous team.

We had a wonderful time on 3rd August 2024, it was my dad's 90th birthday, the staff were very welcoming and helpful. My dad had a great day. It was only my 2nd visit to the home, I am visiting from Australia, and it was lovely to see how special Dad is to those who look after him. I was very happy to experience the environment he now lives in. Thank you to all members of the Cromwell Court team for taking great care of him.

I was extremely anxious about taking Mum to a nursing home but this was very quickly overcome. The staff here at Cromwell Court are amazing, caring, polite, and very hard-working, and with their knowledge, Mum was made to feel at home, and within a few days I could see was settled. A relief to say the least. She is now in a safe environment with her care needs to be met and my mind is at ease, mum has even made friends which is lovely to see. I would highly recommend Cromwell Court, staff and management do outstanding work here to ensure the very best care is given - Thank you.

His current state of health meant that we were unable to bring him home to celebrate. However, the manager and her team arranged for us, and a small family group, to use the resident's on-site 'pub' to gather together with Dad to make sure he had the best day possible. He enjoyed the time we had opening his cards and presents, and sampling the wonderful buffet supplied by the catering team. My two sisters, myself and Mum's grateful thanks to all.

My Mother's needs are cared for. As a late-stage dementia patient, she needs 24-hour full assistance. She seems comfortable. Nursing managers and staff will raise any concerns or issues. She needs regular cleaning after food and nappy changes. Recommendation certain members of staff stand out and deserve special recognition.

The activities, the food, and all the surroundings are excellent. We would highly recommend Cromwell Court and I'm so glad I chose them to look after my mum in her twilight years.

My Dad has been at Cromwell Court for some time now and he is very happy and settled. The staff are excellent and cannot do enough for my Dad, the two ladies who coordinate the activities are fantastic and go above and above to ensure that my Dad is happy and comfortable including taking him for his haircut on a regular basis which is a fantastic help to both myself and my sister and we both work fulltime. The home is very clean and the garden area is great, my Dad loves gardening and the home has bought a greenhouse and has a regular subscription for seeds for the home and my Dad to help grow.

Big thanks from all our family for making Mum so welcome.

Very impressed with the dedicated staff who work so hard to make sure every need is taken care of. Very clean good food and fantastic entertainment are offered to residents, very good management team, I would recommend this home to anyone who requires care.

The home is lovely and the staff are amazing with my mum, she loves them all. There are always activities on in days to keep them entertained and it is one of the nicest homes there is, nowhere else I would want my mum to be.

Very homely environment within the home and friendly, kind staff. Residents are encouraged to eat in a dining room setting and use the lounge area together which we thought was particularly beneficial to my uncle. Rooms are bright and modern and the whole home and outside areas are well-kept, very clean and tidy. The home manager was always available to help during weekdays, understanding and compassionate of our needs as a family of a resident. We also received feedback from a social worker who assessed my uncle whilst he was a resident and they commented how impressed they were about the kindness of the staff towards residents. Thank you from all my family for looking after my uncle it’s very much appreciated.

Cromwell Court provides a great family experience for the people under their care. We recently used one of the rooms to hold a birthday party and the staff were amazing decorating the room and providing food and drink to help the celebration along. The care home is a really welcoming place with a family feel and would recommend to anyone looking to find a safe and secure well well-managed place for their relatives. Top marks to the manager and the team.

Staff were very pleasant, as usual. Saw Mum in her room, so more personal. Had a nice chat. Xmas decorations up, so felt festive. Mum was in main lounge area with other residents when I left, so good for interaction.

My step-father is in respite care at Cromwell Court and in the last two months that he has been staying there, I have nothing but good things to say about the friendly staff and helpful supervisors / managers. They answered all our concerns and reservations as you would when you leave your father in a home after living at the family home for forty years. The home arranged an Elvis karaoke, which my father really enjoyed and joined in. It's one of the things he still enjoys and stimulates him. The home even has its own mini pub, which creates a good social atmosphere. A big thank you to all the staff, who have helped us through this stressful family event.