Cromwell Court Care Home

76 Church Street, Warrington WA1 2TH
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9.8 106 Reviews
  • Cromwell Court Care Home, Warrington
Cromwell Court Care Home is located just a short distance from the pleasant town of Warrington and can be easily reached by public transport.

The home can accommodate both married couples and single residents and every effort is made to make residents and their families at home. The emphasis at Cromwell Court Care Home is on creating a friendly relaxed environment whilst providing the best care possible.

Cromwell Court Care Home has a dedicated Activities Co-ordinator who ensures that residents are kept occupied with a packed calendar of events, outings and occasions. The team at Cromwell Court Care Home also endeavour to mark every birthday, anniversary and special occasion with a celebration. Cromwell Court Care Home's team also get involved in a number of fundraising activities and are always ready to get dressed up.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1100
  • Self-Funded Nursing Dementia Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

Residential care and nursing care are not normally accommodated.
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Cromwell Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Tracey Eaton (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Cromwell Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Cromwell Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Cromwell Court Care Home Reviews (106)

9.8

Cromwell Court Care Home has a Review Score of 9.8 (9.787) out of 10, based on 30 reviews in the last 2 years.
Over all time Cromwell Court Care Home has 106 reviews.

Overall Experience
  • 96
  • 8
  • 1
  • 0
  • 1
Date Published
  • 106
  • 15
  • 16
  • 30
  • 76
Reviewer Connection to Cromwell Court Care Home
  • 55
  • 21
  • 7
  • 5
  • 5
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 106, showing 101-106
Review from Gemma L (Granddaughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Genuinely has to be the best care home I’ve visited. My Nan is doing fantastic despite her health conditions, she is well cared for and happier than she has been in a long time! Staff are simply amazing, it has a homely feel to the place and the staff do everything they can to ensure residents are looked
after and happy. I’ve seen staff dancing and singing with residents too which I think is so important for that connection! Well done Cromwell Court you're amazing!
Reply from Honor Keatley, Managing Director at Cromwell Court Care Home

What a fantastic review - thank you! It is great to know that your Nan is so happy and that the team are doing their best to ensure residents are looked after and happy.

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  • Treated with Dignity
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Review from Val S (Sister of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has been a resident for just two months. Her transition into the home was eased by the helpfulness and caring of the staff. During the lockdown because of the Coronavirus Pandemic, I was not allowed to visit her. However, due to the kindness of the manager, I was able to 'visit' my sister
via a video call. It was so comforting and reassuring to see her happy smiling face. Well done, Cromwell Court.
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Review from Bernadette F (Daughter of Resident) published on 8 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a service user of this home a year and a half now, and I find the quality of care is of an extremely high standard. I have visited on many occasions to which I find my dad happy and if he's happy so am I. I know I can ring the home with any enquiries and they will answer in a friendly
manner to put my mind at ease. They have many entertainments to keep my dad amused and busy. In this sad time we are experiencing at the moment, COVID-19 and the home on lockdown, ringing the home is no problem. I can even videocall my father. I find this home fantastic and so lucky he lives there.
Reply from Honor Keatley, Managing Director at Cromwell Court Care Home

Many thanks for your positive review. These are indeed difficult times and it's great that the team are managing to keep you in touch with your dad.

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Review from Andrew D (Son of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went in the home in November after having a bad experience in a previous one. She has settled well, she has put weight on despite her health issues. The staff are warm and friendly. Management go out of their way, cooks, cleaners also do a great job.
Reply from Honor Keatley, Managing Director at Cromwell Court Care Home

Many thanks for taking the time to write a review and for acknowledging the great work the whole team do. I'm glad to hear that your mum has settled well.

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Review from Jayne H (Daughter of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been into Cromwell Court twice whilst my Dad has been in our local Hospice.
The staff treat residents with dignity and respect and go above and beyond to accommodate their individual needs.
Reply from Honor Keatley, Managing Director at Cromwell Court Care Home

Thank you for taking the time to write a review - it is lovely to read that residents individual needs are met.

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Review from Jane (Daughter-in-law of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
At this time of worry and uncertainty, we couldn't ask for a more caring, safe environment for a loved one to be. The staff are more than fantastic, the rooms are lovely, food great and very clean.
Thank you to everybody for the work you do.
Reply from Honor Keatley, Managing Director at Cromwell Court Care Home

Many thanks for acknowledging the great work of our team and for taking the time to write this review.

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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Cromwell Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Cromwell Court Care Home is calculated as follows: ( (295 Excellents x 5) + (49 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 357 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cromwell Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (4)

Tracey

Tracey Eaton

Job Title: Registered Manager Joined: 2015

Hi, my name is Tracey. I am the registered manager at Cromwell Court Care Home.


I have been the Manager here for 4 years, although I have worked at Cromwell Court Care Home for 7 years. I have been working in care for 34 years, in mostly dementia residential settings.


I absolutely love my job at Cromwell Court Care Home and pride myself on knowing every one of our residents, and I have good relationships with the families of our residents.


I have a brilliant team of staff who all give 100% to their roles.


I believe everyone should be treated as an induvial and we fully promote person-centred care. I feel I am very approachable to staff and visitors which reflects in the reviews we receive.

Hazel

Hazel Davies

Job Title: Deputy Home Manager Joined: 2015

Hi, my name is Hazel. I am the Deputy Home Manager at Cromwell Court Care Home.


I have worked at Cromwell Court Care Home since 2015 and I thoroughly enjoy my position.


I overlook three EMI residential units and manage the home in the Home Manager's absence.


I fully promote person-centred care and believe everyone should be treated as an individual.


I very much look forward to my future with Harbour Healthcare!

Rose

Rose Joseph

Job Title: Clinical Lead

Hi, my name is Rose. I am the Clinical Lead at Cromwell Court Care Home.


I oversee the nursing unit here at Cromwell Court Care Home.


I have been a nurse for 24 years and thoroughly enjoy my role. I feel I have a good relationship with the team here and our residents' family members.


I am married and I have 2 sons.


I like to maintain high standards of care and I am a firm believer in person-centred care and treating each resident with dignity and respect.

Sindy

Sindy Robinson

Job Title: Senior Activities Coordinator Joined: 2019

Hi, my name is Sindy. I am the Senior Activities Coordinator at Cromwell Court Care Home.


I have worked at Cromwell Court Care Home since 2019. I love my job and I love putting a smile on the resident's faces. Every day is different, with new experiences, challenges and new rewards.


I am currently working on and enjoying creating different garden areas, such as the sensory garden and fairy garden. I also have many more future projects to come!

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