






Cromwell Court Care Home is located just a short distance from the pleasant town of Warrington and can be easily reached by public transport.
The home can accommodate both married couples and single residents and every effort is made to make residents and their families at home. The emphasis at Cromwell Court Care Home is on creating a friendly relaxed environment whilst providing the best care possible.
Cromwell Court Care Home...
Care Provided by Cromwell Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Cromwell Court Care Home for full pricing details and T&Cs.
Contact Cromwell Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Tracey Eaton(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (67)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Cromwell Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Cromwell Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Cromwell Court Care Home Reviews (114)
Cromwell Court Care Home has a Review Score of 9.7 (9.675) out of 10, based on 28 reviews in the last 2 years.
Over all time Cromwell Court Care Home has 114 reviews.
My sister went to live at Cromwell Court Care Home due to her being unsafe at home, it was the hardest decision as a family we had to make. It was also the best decision we made, we could not have found a better home. The staff are just amazing and the care they give is outstanding. I would also like to thank the manager for accepting my sister into her lovely home.
What a wonderful review. Thank you so much for taking the time to write a review for us. It's great for the team to see what a difference they make.
My dad has been a resident at Cromwell Court for two years. He is so at home there, the manager and all the staff are amazing with him. He was admitted to hospital in July, whilst in there he refused to take his medication, doctors suggested stopping all medications and putting Dad on end of life. Once he returned home, seeing all those lovely kind, familiar faces, he started taking his medications.....he's doing really well. This is all down to the love and care at Cromwell Court Care Home. We can't thank all the staff enough.
Wow - what a testament to the fantastic work of the team at Cromwell. It's very moving to read what a difference they have made to your dad,. Thank you for sharing this.
My mum has been in the home since March 2020, she is extremely happy there and the staff are lovely, nothing is too much trouble. They have plenty of activities going on, a lovely garden for the residents to walk round. Highly recommended.
Couldn’t have chosen a better care home. My mum was admitted in the middle of the Covid pandemic. I honestly cannot thank the staff enough for taking such good care of her, she has never looked so well. We can now visit when we like which is such a relief as we can pop in when we please. Cannot thank the manager enough. You need more managers like her. So approachable and genuinely cares about every resident. Keep up the good work team Cromwell Court.
What a wonderful review. Thank you so much for taking the time to share your thoughts.
Cromwell Court is outstanding. Each individual bedroom/ensuite is spotlessly clean and so comfortable and accommodating. Definitely home from home and somewhere I would have no hesitation in recommending.
A massive well done to you all. Thank you.
What a wonderful review - thank you. The team will be thrilled to read what a difference they have made for all of you. Thank you for sharing your thoughts.
My mum has dementia so as a family we decided that the best thing for Mum's safety had to be a care home, we chose Cromwell Court after looking at a lot of care homes and talking to a lot of people, and to be quite honest it was a very good decision, Mum is being looked after very well and the staff are great with her. Thank you to the manager and all the staff
Not only that they treat myself and my family exactly the same way.
Times like these it's a blessing to know we don't worry about how Mum's doing.
And on a personal note, the manager is a step up from perfection.
Cromwell Court we thank you.
Many thanks for your wonderful review. I will personally thank the manager- she is a great leader of her team. I'm glad your mother and your family feel so happy.
My mum is in this lovely home. She is very well cared for, she is settled, at the present time we can only visit her briefly as she has only just gone in there. The staff are fantastic, very helpful and caring, I call it her new house, the manager is amazing, the staff are so caring. Thank you to each and every one of you.
Thank you so much for your lovely review. It's great for the team to see feedback like this and to feel appreciated. I'm glad your mum is settled and doing well.
My dad went into Cromwell Court in February after a long six weeks in hospital, since Dad arrived at Cromwell Court I have noticed a great change in his behaviour, it’s amazing. My dad's bedroom is a great size with an en-suite, the staff there are very helpful and totally committed, their garden is beautiful and very secure, great to see pictures on Facebook of the residents having fun times. Thank you manager and staff for all your support with my dad.
I'm glad your dad is getting on so well. Thank you for sharing your thoughts. The whole team work so hard it's great to see they are appreciated.
My father-in-law has made great progress since arriving here a few weeks ago. He seems very happy and settled. The staff are all fabulous and nothing ever seems too much trouble for them. My father-in-law enjoys the company of the staff and they all treat him with dignity and respect. The home is very clean and doesn't have that awful smell associated with other care homes we have visited. Thank you for making a difficult situation much easier.
What a lovely review and it's great to read that your father is doing so well. Thank you for taking the time to share your views.
My mother was taken into the care of Cromwell Court nursing unit after referral from the district nurses looking after her. This decision was acceptable for me after looking at various care homes in the area. I cannot tell you how much I appreciated the care and attention she received in the short time she was there. They looked after her very very well and that gave me great confidence in both the nursing staff and carers. Sadly she passed away whilst in their care and they looked after her in a dignified manner. Nothing was too much trouble for them from start to the end.
Thank you so much for your lovely review. I'm so sorry you have lost your mother and really do appreciate you taking the time to let the team know about your positive experience.
Thank you for being amazing and ensuring my nan was cared for in the best possible way, comfortable, safe and as happy as she could have been under her circumstances.
Thank you once again Cromwell Court for everything.
Thank you so much for your wonderful review. It is lovely for the team to be able to read your thoughts and know they have done a fantastic job.
After spending a time in hospital, my dad requires nursing care and I can't thank the staff enough for all they are doing for my dad. Every time he has needed any additional requirements and we have spoken to the team, they had already noted and either resolved or resolving in house or via a GP. It is the first time I have ever been involved with a care home and I am glad to say they have eradicated any fears that I had, it is very hard for family to hand caring for a loved one over to others.
Please note the only reason I have stated don't know to value for money is that at the moment my dad's care is paid for, I have no idea what the rate is so feel unable to comment.
Thank you so much for your honest and very positive review. The team at Cromwell do a fantastic job and it's clear that this has had a positive impact on your dad and yourself.
Always laughing and smiling when I go to see her, seems very settled, very welcoming to family.
Handling the Covid pandemic very well, lost no residents, excellent.
Thank you for the wonderful review. It's lovely to think of your mum laughing and smiling.
My father was admitted to Cromwell Court after recovering from Covid-19, his cognitive state had deteriorated and was unable to walk and sit properly. He has come on leaps and bounds whilst being at Cromwell, he is well looked after and very happy. He is now joining in with the other residents and spending more time in the lounge.
Wow! What a success story! Thank you so much for taking the time to share this with us.
My dad has been a resident in the nursing unit at Cromwell Court for 6 months. He went there during the time Care Homes were closed to visitors due to the Covid pandemic. This made the situation more traumatic for us as we were unable to look around any care homes to help us choose the right place for Dad. We needn’t have worried what an amazing place Cromwell Court is. The staff are outstanding - both with Dad’s care and needs as well as the family’s. The love and care they all show to the residents is wonderful - what a team. Thank you so much to everyone at Cromwell Court for everything you do for our Dad. On my first bedroom visit to see Dad the other week he said he felt at home. What more could any family member ask for.
What a wonderful review - thank you so much for sharing your experience. I'm so happy to hear your dad feels at home!
My father moved to Cromwell Court during the lockdown. The staff are really friendly, and my father is much more settled, and you get an all-around good vibe. Frequent photos on Facebook all help to give a very positive impression.
It's wonderful to read that your father is settled and the positive impact that social media has had. I too love seeing the photos and smiling faces on Facebook. Many thanks for your review.
The manager and the staff at Cromwell Court are always welcoming and have gone above and beyond each time we have had any enquiries or visited. During the pandemic and the challenges it has brought, the staff have adapted and always put the residents as priority. The staff should be proud of what they offer and I thank them for looking after my nan so well.
Thank you so much for your lovely review. It is great for the team to see what a difference they make.
This has been a very positive experience for my family and I cannot praise the manager and staff enough for their care.
What a wonderful review, thank you so much for taking the time to submit it. It's great to hear what a positive experience it has been for all your family but particularly your mother. Thank you.
I cannot praise the staff enough for how they have welcomed and looked after our mum. She has had a new lease of life and is so settled and happy. It’s such a hard decision to make and my sister and I always agree we made the best decision in choosing Cromwell Court for our mum. The manager has been amazing while faced with all that has happened over the last twelve months with Covid and between her and such amazing staff everybody is safe. Huge thank you to you all for bringing mum into your lovely family.
What a wonderful review. It's so lovely for the manager and the team to see what a difference they have made, not only for your mum but for you and your sister also.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Cromwell Court Care Home.
There are no upcoming events for Cromwell Court Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Cromwell Court Care Home.
Meet the Team (5)

Hi, my name is Tracey. I am the registered manager at Cromwell Court Care Home.
I have been the Manager here for 4 years, although I have worked at Cromwell Court Care Home for 7 years. I have been working in care for 34 years, in mostly dementia residential settings.
I absolutely love my job at Cromwell Court Care Home and pride myself on knowing every one of our residents, and I have good relationships with the families of our residents.
I have a brilliant team of staff who all give 100% to their roles.
I believe everyone should be treated as an induvial and we fully promote person-centred care. I feel I am very approachable to staff and visitors which reflects in the reviews we receive.

Hi, my name is Hazel. I am the Deputy Home Manager at Cromwell Court Care Home.
I have worked at Cromwell Court Care Home since 2015 and I thoroughly enjoy my position.
I overlook three EMI residential units and manage the home in the Home Manager's absence.
I fully promote person-centred care and believe everyone should be treated as an individual.
I very much look forward to my future with Harbour Healthcare!

Hi, my name is Rose. I am the Clinical Lead at Cromwell Court Care Home.
I oversee the nursing unit here at Cromwell Court Care Home.
I have been a nurse for 24 years and thoroughly enjoy my role. I feel I have a good relationship with the team here and our residents' family members.
I am married and I have 2 sons.
I like to maintain high standards of care and I am a firm believer in person-centred care and treating each resident with dignity and respect.

Hi, my name is Pauline, and I am the Administrator here at Cromwell Court Care Home

Hi, my name is Sindy. I am the Senior Activities Coordinator at Cromwell Court Care Home.
I have worked at Cromwell Court Care Home since 2019. I love my job and I love putting a smile on the resident's faces. Every day is different, with new experiences, challenges and new rewards.
I am currently working on and enjoying creating different garden areas, such as the sensory garden and fairy garden. I also have many more future projects to come!
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