Ashcroft Nursing Home

Church Street, Cleckheaton BD19 3RN

Owner: Continuum Healthcare Ltd

Person in charge: Tina Shortall (Manager)

Local Authority / Social Services: Kirklees Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Single Rooms: 36

Shared Rooms: 2

Rooms with ensuite WC: 17

Weekly Charges Guide: Nursing Care Single £400 – £550

Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ashcroft Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Ashcroft Nursing Home has a Review Score of 8.8 (8.771)

The Review Score of 8.8 (maximum of 10) for Ashcroft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Ashcroft Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.896 for Ashcroft Nursing Home is calculated as follows: ( (43 Excellents x 5) + (5 Goods x 4) ) ÷ 48 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.875 Points relating to the number of positive Reviews for Ashcroft Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashcroft Nursing Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashcroft Nursing Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2

Our father spent the last 2 months of his life at Ashcroft, as well as a couple of respite stays before then. We were very happy with the level of care provided and the support given. There was a very warm and friendly atmosphere which we liked from day one. Staff were always friendly, helpful, kind and caring. We felt they cared well for Dad and were sensitive to his needs, as well as to us as a family. Ashcroft feels more like a family home than some care homes we visited, and we felt this was important for our Dad. Everywhere is very clean and well kept. Dad was always clean, well shaven, in clean clothes whenever we visited, and we felt that he was being really well looked after. Staff phoned us if there was ever any issue, and were very welcoming of our phone calls and visits. They were kind and considerate towards Dad, and also us as a family, recognising how difficult it was for us. We are very grateful that Dad was so well cared for in the final weeks of his life.

How likely would you be to recommend Ashcroft Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was well cared for and looked after when she stayed at Ashcroft. It was nice to know she was in such good hands and we were very fortunate she was able to stay here in her final years. The staff were excellent and really made her feel like family.

How likely would you be to recommend Ashcroft Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother came to live at Ashcroft after a long stay in the hospital and needed nursing care. She stayed for a year, until her death, and was always content and felt well looked after. As a regular visitor, I found that the staff were always welcoming and were aware of the individual needs of my mother and the other residents. When I first came to see around the home, it was the staff I was most impressed with, welcoming, caring and clearly wanting the best for the residents. I had visited several homes and felt more comfortable entrusting my mother's care to Ashcroft than any of the others. It is a huge decision to select a nursing home but my choice of Ashcroft is one I have never regretted.

How likely would you be to recommend Ashcroft Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tina Shortall, Registered Manager at Ashcroft Nursing Home responded to this review on 28 Dec 2016:

Thank you for your kind words and recognition. We aim to provide excellent person centred care to all our clients and will continue to do so.

We have used Ashcroft on several occasions, for respite for my Mother. We have been more than happy with the quality of care, cleanliness of the home and the friendly & helpful care staff. The Manager & her nurses are always available for a chat. My family would highly recommend this home.

How likely would you be to recommend Ashcroft Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Tina Shortall, Manager at Ashcroft Nursing Home responded to this review on 21 Mar 2016:

Thank you for your feedback. I'm pleased to hear you enjoyed your stay once again. Your feedback ensures Ashcroft Nursing Home continues to deliver person centered care to all our residents.

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