Ashcroft Nursing Home

Cross Church Street, Cleckheaton BD19 3RN
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9.5 46 Reviews
  • Ashcroft Nursing Home, Cleckheaton
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Care Provided by Ashcroft Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Continuum Healthcare Ltd
  • Privately Owned

Person in Charge

  • Matthew Barbor (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • All visitors should continue to adhere to Government guidance and wear a face mask at all times within the home.


    Visitors are encouraged to use the hand sanitizer upon entry and when leaving the Home.

Parking

  • Free parking available in the local town, very close to the home. Approx 1 minute walk.

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Ashcroft Nursing Home Reviews (46)

9.5

Ashcroft Nursing Home has a Review Score of 9.5 (9.546) out of 10, based on 10 reviews in the last 2 years.
Over all time Ashcroft Nursing Home has 46 reviews.

Overall Experience
  • 30
  • 10
  • 2
  • 2
  • 2
Date Published
  • 46
  • 4
  • 4
  • 10
  • 36
Reviewer Connection to Ashcroft Nursing Home
  • 24
  • 11
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 46, showing 41-46
Review from Peter W (Son of Resident) published on 10 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into the home after being assessed as no longer being able to look after herself safely. She took to Ashcroft immediately and was constantly saying how friendly and helpful the staff were. Previously we were concerned that she seemed to be socialising less and spending too much time
on her own. This changed straight away after moving in, and there is no doubt that she was happier and more relaxed than she had been for some years.
A very big thank you from us to the management, the staff and the admin staff who were also always helpful and friendly. Sadly Mum has now died, but we are really pleased that she lived her last few years at Ashcroft.
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Review from Lisa F (Daughter of Resident) published on 25 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We viewed several care homes in the West Yorkshire area and we choose Ashcroft to take care of my mum as it had that friendly feeling and very welcoming.


My mum was in Ashcroft for 4 weeks and we could not have asked for more care while she was there.


The staff were helpful, pleasant and caring,

especially towards the end of life care my mum received in her last days at Ashcroft.


The staff were so kind to let me stop over night with my mum, and always made sure I was okay and were very supportive throughout.


I would like to thank each member of staff, they do not get recognised enough for the care they give.


Thanks again.

Reply from Tina Shortall, Registered manager at Ashcroft Nursing HomeThank you for your review. All feedback is gratefully received and helps us to continue to deliver high standards of care. I will ensure this is also passed on to the staff.
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Review from Monica (Daughter of Resident) published on 22 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father spent the last 2 months of his life at Ashcroft, as well as a couple of respite stays before then. We were very happy with the level of care provided and the support given. There was a very warm and friendly atmosphere which we liked from day one. Staff were always friendly, helpful, kind
and caring. We felt they cared well for Dad and were sensitive to his needs, as well as to us as a family. Ashcroft feels more like a family home than some care homes we visited, and we felt this was important for our Dad. Everywhere is very clean and well kept. Dad was always clean, well shaven, in clean clothes whenever we visited, and we felt that he was being really well looked after. Staff phoned us if there was ever any issue, and were very welcoming of our phone calls and visits. They were kind and considerate towards Dad, and also us as a family, recognising how difficult it was for us. We are very grateful that Dad was so well cared for in the final weeks of his life.
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Review from Lynne H (Daughter of Resident) published on 2 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was well cared for and looked after when she stayed at Ashcroft. It was nice to know she was in such good hands and we were very fortunate she was able to stay here in her final years. The staff were excellent and really made her feel like family.
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Review from Steven F (Son of Resident) published on 29 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother came to live at Ashcroft after a long stay in the hospital and needed nursing care. She stayed for a year, until her death, and was always content and felt well looked after. As a regular visitor, I found that the staff were always welcoming and were aware of the individual needs of my mother
and the other residents. When I first came to see around the home, it was the staff I was most impressed with, welcoming, caring and clearly wanting the best for the residents. I had visited several homes and felt more comfortable entrusting my mother's care to Ashcroft than any of the others. It is a huge decision to select a nursing home but my choice of Ashcroft is one I have never regretted.
Reply from Tina Shortall, Registered Manager at Ashcroft Nursing HomeThank you for your kind words and recognition. We aim to provide excellent person centred care to all our clients and will continue to do so.
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Review from Gary O (Son of Resident) published on 21 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Ashcroft on several occasions, for respite for my Mother. We have been more than happy with the quality of care, cleanliness of the home and the friendly & helpful care staff. The Manager & her nurses are always available for a chat. My family would highly recommend this home.
Reply from Tina Shortall, Manager at Ashcroft Nursing HomeThank you for your feedback. I'm pleased to hear you enjoyed your stay once again. Your feedback ensures Ashcroft Nursing Home continues to deliver person centered care to all our residents.
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Current Review Score: 9.5 (9.546)

Overview of Review Score

The Review Score of 9.5 (9.546) out of 10 for Ashcroft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.796 for Ashcroft Nursing Home is calculated as follows: ( (92 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 113 Ratings = 4.796
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Ashcroft Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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