Cleveland House Care Home

2 Cleveland Road, Edgerton, Huddersfield HD1 4PN
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9.6 89 Reviews
  • Cleveland House Care Home, Huddersfield
Cleveland House offers a range of individualised care options for people who require residential, nursing, convalescent and palliative care.

A converted private house situated in Edgerton, Cleveland House is a home that boasts both history and charm. With its elegant fireplaces and ornate ceilings, the home provides a comfortable and peaceful place to relax. Residents can enjoy a sunny conservatory as well as a pergola, greenhouse and two sensory gardens.

The home’s dining rooms overlook scenic gardens, though residents can enjoy meals in the privacy of their own bedrooms if they prefer. Each resident's diet is frequently monitored to support good nutrition and personal taste.

Cleveland supports an active and interesting lifestyle alongside professional care, with many events and in-house groups for residents to join, as well as outings to places of interests. A wide variety of engaging activities are available such as dominoes, gardening and film afternoons.
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Care Provided by Cleveland House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Nursing Care: from £1340
  • RESPITE Self-Funded Residential Care: from £1210
  • RESPITE Self-Funded Nursing Care: from £1475

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

These prices are only a guideline, please contact Cleveland House Care Home to find out the exact price for your requirements.

Contact Cleveland House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Cleveland House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Claire Turner (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1994

Room Information

  • Single Rooms (45)

Cleveland House Care Home Reviews (89)

9.6

Cleveland House Care Home has a Review Score of 9.6 (9.571) out of 10, based on 31 reviews in the last 2 years.
Over all time Cleveland House Care Home has 89 reviews.

Overall Experience
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  • 29
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Date Published
  • 89
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Reviewer Connection to Cleveland House Care Home
  • 29
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  • 6
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  • 2
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Total of 89, showing 41-60
Review from Deborah J (Daughter of Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for 3 months. Everyone has made her very welcome and she is well cared for. She is treated with care and listened to. The home is maintained to a high standard and all staff are professional and helpful.
Reply from Grace Langfield, Customer Service Adviser at Cleveland House Care Home

Thank you for your lovely review. We are pleased to hear the staff have been so welcoming during this transition and we hope you feel at ease knowing your mum is well looked after at our home. Please let us know if there is anything else we can do to make your mum as comfortable as possible.

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Review from P W (Respite Resident) published on 24 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I stayed for 2 weeks after a hip replacement operation. The atmosphere is warm and friendly but caring and professional. Though I was a resident I did also watch the way the care team interacted with the long-term residents. I could also see that they were a big family and I had joined them for a couple
of weeks. The place is clean, tidy and bright. The catering could improve in quality a little-maybe I watch too many food programmes. I will be back when I have my other hip done.
Reply from David Mclean, Customer Service Adviser at Cleveland House Care Home

Thank you for taking the time to leave your review. We are happy to hear you feel like Cleveland House looked like a big family and hope you felt a part of it too. We will discuss your feedback with the home’s manager to help them continually improve their service in regard to catering. Hopefully, you will go away from this feeling like your loved one received the best possible care and thank you for choosing Cleveland House for your stay.

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Review from P A (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There has been much improvement and activities since the new manager took over. We are always made very welcome, they look after our mum very well.
Reply from Fran Donno, Customer Service Adviser at Cleveland House Care Home

Thank you for taking the time to leave your review. We are pleased to know there has been such a big improvement regarding our resident engagement within our home. Please let us know if there is anything we can do to improve our services.

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Review from Robert G (Husband of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression of Cleveland House was of a first-class establishment, and my opinion hasn't changed. The staff are ready to help at any time, and nothing seems too much trouble for them. I can only give the highest praise and admiration for the work they do and the friendly, cheerful way in which
they carry it out.
Reply from Grace Langfield, Customer Service Adviser at Cleveland House Care Home

Thank you for leaving your kind review. It is always nice for us to hear words such as "cheerful" and "friendly" to describe our staff, and we hope to continue giving your loved one the best possible care in our home.

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Review from A R (Daughter of Resident) published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Cleveland House are all lovely. They have taken good care of my mum. They work really hard and always have time to spend with the residents.
Reply from Rebecca Kellegher, Customer Service Adviser at Cleveland House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

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Review from Karen S (Daughter of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad arrived at Cleveland House Care Home and received a fabulous welcome. All staff are friendly and nothing is too much trouble for them. The room is cosy with everything we could need.
Reply from Rebecca Kellegher, Customer Service Adviser at Cleveland House Care Home

Thank you for your kind words. We are very happy to hear that your dad has settled nicely at Cleveland House and that his room is cosy. If there is anything more we can do to make his stay as comfortable as possible, please don't hesitate to let us know.

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Review from David G (Son of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks to all for the 9 years of looking after my mum. 5 stars.
Reply from Grace Langfield, Customer Service Adviser at Cleveland House Care Home

Thank you for your feedback, we hope you have gone away from this knowing your mum received the best care possible.

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Review from Karen B (Daughter of Resident) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On first impressions-excellent, friendly, welcoming, clean, clutter-free and well-lit. The staff of all levels are attentive and genuine. Not only is the atmosphere warm and inviting the building is warm and well-heated for added comfort. From one of four daughters of a resident here at Cleveland House,
who all have the same observation that matters most. Our mum appears to be happy, clean, safe and has lots of options to keep busy with various activities or chilled with options of a quiet place.
Reply from David Mclean, Customer Service Adviser at Cleveland House Care Home

Thank you for your lovely review. It is always nice to hear words like "attentive and genuine" being used to describe our care. We are happy to hear you feel like a part of our care home family. We are very happy to hear you can feel at ease with your mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review from Joanne C (Daughter of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved here at the end of December 2022 and found the initial days very difficult. The staff were very caring and patient and after tests, we found out it was a water infection. I am very pleased with the care and so is my mum.
Reply from Rebecca Kellegher, Customer Service Adviser at Cleveland House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after despite a difficult first few days. We hope to continue providing your mum with the best possible care.

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Review from K W (Daughter of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home, staff lovely, and very helpful and the management is very helpful. My mum has settled really well. My mum's last care home closed down. Mum is always clean and tidy.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cleveland House Care Home

We appreciate you taking the time to write us a review. Thank you for choosing us to care for your mum, we are so happy that she has settled quickly into life with us. Thank you again for your feedback.

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Review from Paul F (Son of Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum first came to Cleveland House Care Home in 2018 for respite and has continued to come regularly and in September came to spend her last few weeks. Mum loved it here. She always classed it as her second home.
Can't thank the staff enough for Mum's care and I was always welcomed with a cup of tea.
Thank
you.
Reply from David Mclean, Customer Service Adviser at Cleveland House Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Cleveland House family. We hope to continue providing your loved one with the best possible care. We are looking forward to seeing you again.

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Review from Sue S (Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first day in Cleveland House Care Home. I enjoyed my lunch - very tasty, in a pleasant dining room. Then I joined residents in another room where staff were hosting a Halloween party. They had obviously gone to a lot of trouble into trimming up the room with numerous Halloween-related decorations
with things provided from out of the home, i.e. crackers and blow-up spooky things. They did a quiz and were very upbeat and jolly, involving residents in activities. Well done to all the staff for all your hard work.
Reply from David Mclean, Customer Service Adviser at Cleveland House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after, especially when planning our events and seeing the effort the home puts in. Please let us know if there is anything we can do to make their stay as comfortable as possible.

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Review from Adam N (Son of Resident) published on 10 October 2022 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
I find this care home extremely frustrating from when I arrive and can't get in. Not many staff look to be on duty and difficult to get feedback. My dad's needs are complex and don't see anyone checking him whilst I'm there. Just a poor service for an extremely expensive care home.
Reply from Rebecca Kellegher, Customer Service Adviser at Cleveland House Care Home

Thank you for your feedback. Our management team are always available to speak with and raise any concerns you have. Please do not hesitate to get in touch with us if there is anything further we can do to help.

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Review from B H (Son of Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
People look to be well looked after. My only concern is feedback, not always people available to discuss.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cleveland House Care Home

Thank you for your comments. I will certainly pass this on to the management team for you and ask them to have a conversation with you about any concerns you may have.

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Review from Carol H (Daughter of Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
People are always pleasant. Usually, get a direct answer if you have a query about anything, anything wrong gets put right as soon as possible.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cleveland House Care Home

We appreciate you taking the time to leave us your comments. If there is anything else we can do to make your stay as comfortable as possible please let us know.

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Review from Craig R (Friend of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were extremely helpful when I came to visit my friend. The girls at the door even assisted with my test. Very clean and tidy. Thank you for looking after my friend so well.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cleveland House Care Home

Thank you for your feedback. We are happy to hear that you found our staff to be friendly and helpful.

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Review from Tony W (Son of Resident) published on 14 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Cleveland House Care Home for nearly three years and has consistently received care of the highest standard. All the staff are very professional, extremely pleasant and very efficient in carrying out their duties.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cleveland House Care Home

Thank you for your review. We are glad to hear that you have always found the staff to be efficient, professional and pleasant. Thank you for choosing us to care for your mother at Cleveland House.

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Review from M T (Daughter of Resident) published on 11 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very nice and clean. All staff are nice and lovely, and they take care to talk to patients and everyone who comes. And they look and seem to care, you need to be able to trust and know your loved ones are looked after properly because you worry about them.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cleveland House Care Home

Thank you for taking the time to leave us your comments. We are very happy to hear that you can feel at ease knowing your Aunt is being well cared for at Cleveland House. Thank you again for your review.

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Review from Nickie B (Resident) published on 12 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the service here as the staff are very polite, very welcoming. I feel safe and secure here.
I feel like if I have a problem I can open up to staff and explain what my problem is or how I'm feeling.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cleveland House Care Home

Thank you for your lovely review. We are glad to hear that you feel safe and secure in our care and that you feel able to talk openly to our staff. Please let us know if there is anything else we can do to make your stay as comfortable as possible.

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Review from E S (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I last wrote a review, my Mum has become more tired and some days she struggles to keep awake during visits. However, her pleasant and gentle characters shine through to all and the wonderful staff who are always so kind to her. I am so grateful to everyone involved in Mum's care and their endless
patience with her. Thank you.
Reply from Amanda Barnes, Customer Service Adviser at Cleveland House Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mum in our care. It is lovely to hear words such as 'Kind' and patient to describe our care, please let us know if there is anything we can do to make your Mums stay as comfortable as possible.

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Current Review Score: 9.6 (9.571)

Overview of Review Score

The Review Score of 9.6 (9.571) out of 10 for Cleveland House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.571 for Cleveland House Care Home is calculated as follows: ( (234 Excellents x 5) + (115 Goods x 4) + (22 Satisfactorys x 3) ) ÷ 371 Ratings = 4.571
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cleveland House Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 06 Oct 2025

Residential and nursing beds available. The home is set within spacious grounds complete with herb and sensory gardens.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

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