My grandad had a lovely welcome when he came to Cleveland HousLily W(Granddaughter of Resident/Service User)
I'm new at Cleveland House and am very happy and settled. Everyone is always smiling.J H(Resident / Service User)
They have been able to make my dad a very happy man as he is able to stay at Cleveland HouseBeverley W(Daughter of Resident/Service User)
My grandad had a lovely welcome when he came to Cleveland HousLily W(Granddaughter of Resident/Service User)
I'm new at Cleveland House and am very happy and settled. Everyone is always smiling.J H(Resident / Service User)
They have been able to make my dad a very happy man as he is able to stay at Cleveland HouseBeverley W(Daughter of Resident/Service User)
Cleveland House offers a range of individualised care options for people who require residential, nursing, convalescent and palliative care.
A converted private house situated in Edgerton, Cleveland House is a home that boasts both history and charm. With its elegant fireplaces and ornate ceilings, the home provides a comfortable and peaceful place to relax. Residents can enjoy a sunny conservatory as well as a pergola, greenhouse and two sensory gardens.
The home’s...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Cleveland House Care Home for full pricing details and T&Cs.
Contact Cleveland House Care Home to confirm what's included and get a personalised quote:
Cleveland House Care Home has a Review Score of 9.8 (9.751) out of 10, based on 37 reviews in the last 2 years.
Over all time Cleveland House Care Home has 110 reviews.
Since my day of arrival, I have been made welcome by every single member of the team at the home. I enjoy all my meals in the dining room with the many friends I have made. Looking forward to the company and conversation, particularly at the many activities I partake in.
Thank you for your kind words. We are pleased to hear that you feel welcome at Cleveland House Care Home and that you are enjoying your time with us. It is lovely to hear that you have made friends whilst being at Cleveland House. Please let us know if there is anything we can do to make your stay as comfortable as possible.
I enjoyed all the company, the staff has been absolutely marvelous. I have enjoyed all the activities. All in all, it has been a wonderful stay and I am looking forward to coming again in August.
Thank you for taking the time to leave us your lovely comments. It is always nice to hear words like "marvelous" and "wonderful" being used to describe our care and we are looking forward to seeing you again.
We are both looked after! We both enjoy all the activities too.
Thank you for taking the time to leave your review. We are happy to hear you both feel like a part of our Cleveland House family and are very well cared for. We hope to continue providing your Husband with the best possible care.
Lovely staff. Very friendly. Excellent food.
Thank you for your lovely words. It is always nice to hear words like lovely and friendly being used to describe our staff. We hope to continue providing your loved one with the best possible care.
Very good staff, excellent and fine.
Thank you for taking the time to leave your comments. Thank you for choosing Cleveland House for your stay.
The residents relatives and guests are made to feel very welcome. The home is well maintained, and there are lovely gardens.
We appreciate you taking the time to leave us your comments. It is nice to hear family members feeling like their loved ones are receiving such high-quality care from our staff. We are glad to hear you feel so welcome and look forward to seeing you again.
Everybody seems pleasant and helpful every time I visit. My mum does complain about things such as delays in being helped to the toilet but I've never seen these delays. There are quite a few activities to engage in and it depends on whether the resident wants to. My mum often doesn't and stays in her room quite a bit but she is encouraged to at least have some meals in the dining room. All in all, I find everybody there very helpful during the day and I've never actually seen the night staff since I've been there. My mum says the night staff hardly ever speak when they come into her room and are not too careful sometimes.
Thank you for taking the time to leave your review. We have a genuine regard for all of our residents. We are concerned to hear this. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we can discuss this further?
Mum is well cared for. The nursing and care staff are amazing. The staff in the kitchen always happy to help.
Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care and we are pleased to hear that you find the staff amazing at Cleveland House Care Home. Hopefully, you will go away from this feeling like your loved one received the best possible care.
I cannot thank the staff at Cleveland House enough for making my mum's Christmas Eve birthday so special. The receptionist set things in motion and the kitchen staff made a lovely hot and cold buffet, provided festive drinks and baked a birthday cake which they brought in with candles lit, singing 'Happy Birthday' and then one of the carers took a family photo. A room was set aside for the party (20 of us) and everything exceeded my expectations. Thank you so much!
Thank you for your lovely review. We are happy to hear you feel like a part of our Cleveland House family and it is always nice to hear from family members feeling like their loved one is cared for and looked after to make her birthday special. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
My grandad had a lovely welcome when he came to Cleveland House. His room was welcoming and clean and any requests were met quickly. My grandad has settled in well. He feels safe, well cared for and the staff put a smile on his face.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and that your grandad has settled in so well. We hope to continue providing your grandad with the best possible care and we look forward to seeing you again soon.
I'm new at Cleveland House and am very happy and settled. Everyone is always smiling.
Thank you for your kind words. We are so pleased to hear that you are happy and settled and we hope Cleveland House Care Home did everything possible to make the transition as easy as possible. We hope to continue providing you with the best possible care.
A massive big thank you to all the staff at Cleveland House.
Thank you for your lovely review. We hope Cleveland House Care Home did everything possible to make the transition as easy as possible, and we are very happy to hear you can feel at ease with your Dad in our care. Please let us know if there is anything we can do to make his stay as comfortable as possible.
My Grandad's death wasn't by his stomach cancer, it was from Covid that he got from the care home he was put in, he was only there for 2 weeks. Bad oral care then trying to blame him for leaving a soiled pair of his clothes on his bed when he doesn't even have the energy to stand up on his own, let alone take his own pants off. I am really upset with the lack of care he had at Cleveland House Care Home in Huddersfield, it was disgusting, no sympathy either when he passed. If the care home had better infection control I may have had longer with him.
We appreciate you taking the time to leave us your comments. We are concerned to hear this, so your feedback has been raised to our Regional Director, who will investigate this further and provide you with a written response.
There was a distinct lack of communication between staff and relatives which resulted in the family having very little time to spend before he died. Hospitality was not offered by way of staying with our relative whose health visibly had deteriorated.
We appreciate you taking the time to leave us your comments. We are concerned to hear this, so your feedback has been raised to our Regional Director, who will investigate this further and provide you with a written response.
I always find the staff smiling, friendly and helpful. My father was comfortable from day one and continues to be so. He continually praises the staff and is always happy with the catering!
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your father's stay as comfortable as possible.
Staff very obliging. Nothing seems too much trouble. Family kept up to date with the resident's condition.
Thank you for taking the time to leave your review. It is always nice to hear words like 'nothing seems too much trouble' being used to describe our care. We hope to continue providing your loved one with the best possible care.
I think the home is nice and the staff are always kind.
Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Thank you for choosing Cleveland House for your stay.
One of the better residential homes. In-house staff are very good as are some agency carers but some agency carers are poor and do not know what to do. I have marked food as satisfactory but it is varied. Fishcakes are awful even with a new brand. The bread is damp, and too much steam is injected.
Thank you for your feedback. We have a genuine regard for all of our residents and we will discuss your feedback with the home manager to help continually improve the services.
The room is a little dark. The food could have been catered to individual's needs would like to see more options for diabetics and more fruit. Love the day staff, no fault. Night staff need to be more consistent. Would like to see more on the supper trolley.
Thank you for your feedback. We have a genuine regard for all our residents and their health and wellbeing are our top priority. We will discuss the feedback with the home manager to help continually approve their services, please let us know if there is anything else we can do to make future stays as comfortable as possible.
The staff are very good and interact with the residents within the home. Personally really enjoy the social element at meal times and day-to-day.
Thank you for your kind words. We are very happy to hear you can feel at ease in our care. It is always nice to hear from our residents feeling like their they are cared for and looked after. Thank you for choosing Cleveland House for your stay.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Residential and nursing beds available. The home is set within spacious grounds complete with herb and sensory gardens.
A resident at Cleveland House Bupa Care Home, Lily Leece, recently celebrated her 103rd birthday on 27th May. Carers at Cleveland House ensured the birthday girl enjoyed her special day,...
Cleveland House Bupa Care Home has been rated ‘Good’ by the Care Quality Commission (CQC), following its latest inspection. The CQC report assessed Cleveland House as 'Good' in all areas:...
Staff at Lindley Grange and Cleveland House Bupa Care Homes recently teamed up to complete a 10-mile walk to raise funds for Kirkwood Hospice. The team of staff dressed in...
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