Cleveland House Care Home

2 Cleveland Road, Edgerton, Huddersfield HD1 4PN
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9.4 88 Reviews
  • Cleveland House Care Home, Huddersfield
Cleveland House offers a range of individualised care options for people who require residential, nursing, convalescent and palliative care.

A converted private house situated in Edgerton, Cleveland House is a home that boasts both history and charm. With its elegant fireplaces and ornate ceilings, the home provides a comfortable and peaceful place to relax. Residents can enjoy a sunny conservatory as well as a pergola, greenhouse and two sensory gardens.

The home’s dining rooms overlook scenic gardens, though residents can enjoy meals in the privacy of their own bedrooms if they prefer. Each resident's diet is frequently monitored to support good nutrition and personal taste.

Cleveland supports an active and interesting lifestyle alongside professional care, with many events and in-house groups for residents to join, as well as outings to places of interests. A wide variety of engaging activities are available such as dominoes, gardening and film afternoons.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Nursing Care: from £1290
  • RESPITE Self-Funded Residential Care: from £1155
  • RESPITE Self-Funded Nursing Care: from £1420

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

These prices are only a guideline, please contact Cleveland House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Claire Turner (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1994

Room Information

  • Single Rooms (45)

Cleveland House Care Home Reviews (88)

Total of 88, showing 81-88
9.4

Cleveland House Care Home has a Review Score of 9.4 (9.423) out of 10, based on 34 reviews in the last 2 years. Over all time Cleveland House Care Home has 88 reviews.

Overall Experience

  • 55
  • 29
  • 0
  • 2
  • 2

Date Published

88
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15
34
54

Review from Charles F (Son of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The room my mother used was pleasantly decorated and clean. All the care workers and nursing staff, as well as management, were pleasant, helpful and respectful.
I was invited to eat and have a hot drink anytime I wanted, at no cost.
Everything was there to make me feel OK about my mother's care whilst
at the home.

Reply from Greta Narbutaityte, Customer Adviser at Cleveland House Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will certainly pass on your comments with the home’s manager. The Bupa Customer Care Team

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Review from David F (Son of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Cleveland House in the final stages of bowel cancer. The care she received couldn't be faulted. Right through from the cleaners, who maintained the home in a spotless condition without unduly disturbing the residents, to the care staff and managers who looked after her with
the ultimate care and respect. Nothing was too much for them both day and night.

Reply from Greta Narbutaityte, Customer Adviser at Cleveland House Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority and we will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from David M (Son of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As mum always says when I visit, "I am so happy here".
Mum has been at Cleveland House since April 2017. Her needs are fully met by the wonderful staff there. Mum has Huntington's.
Specifically, I would like to mention a senior nurse who sat in on a recent review - her knowledge of mum's condition
was very impressive and know how mum needs to be treated.

Reply from Josephine Gaupholm, Customer Adviser at Cleveland House Care Home

Thank you for your review of Cleveland House Care Home. We are pleased to hear about your positive experience at the home and appreciate your comments regarding the senior nurse and how happy your mum is there. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Dave A (Son of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reassured confident in the care provided.
Excellent staff, competent, caring.
This being my first experience of respite in a care home. Totally satisfied.

Reply from Josephine Gaupholm, Customer Adviser at Cleveland House Care Home

Thank you for your review of Cleveland House Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding feeling confident in the care provided. We will share your comments with the home's manager.

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Review from Helen B (Daughter of Resident) published on 21 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum came to Cleveland House in July 2018 after being diagnosed with terminal brain cancer. The move to this environment was a challenging one for both mum and the family. The staff have been absolutely amazing in their care, management and understanding of both the needs of mum and those of her
family. Her condition has deteriorated quite rapidly since she was admitted but the changes have been managed incredibly well by the team. I say, team, because that is how they function, from the maintenance chappie to the lovely lady who chases around looking for unlabelled clothes, the kitchen staff, the nurses, the care team and of course the manager and her team, they all have one thing in common, they care!


I have been most pleasantly surprised by this experience, not one many of us want to have, watching a loved one slip away. But, I do know that when the time comes to say goodbye, this team will have become family and will feel the loss of our mum as deeply as us.


Thank you.

Reply from Josephine Gaupholm, Customer Adviser at Cleveland House Care Home

Thank you for your review of Cleveland House Care Home. We are happy to hear that you have had a positive experience at the home and appreciate your comments regarding how much the team truly cares about your mum and your family. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Sally T (Daughter of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has only been at Cleveland House for a month and has complex care needs but the home has responded positively, demonstrating both patience and care in the way they support and look after him. Coming to terms with the fact that Dad's health was never going to improve well enough for him to return
to his own home was and is very difficult. It was important to find somewhere that felt like home. Cleveland House feels less clinical and more homely but the care provided is professional and of a high standard. The manager spent time with us when we were looking around the home and offered appropriate support and guidance when we asked questions. The staff have a very positive approach to the residents and create a happy environment. Dad is eating well and is more active; I am confident that this is the right place for him to be.

Reply from Josephine Gaupholm, Customer Adviser at Cleveland House Care Home

Thank you for your review Cleveland House Care Home. We are pleased to hear that you and your father have had a positive experience at the home and appreciate your comments regarding the support and positivity from the staff. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Linda H (Niece of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After my Aunt being in Cleveland House for almost 3 years, I must say it is the best it has been, especially with the new manageress.
She's always there to be seen and any queries are dealt with promptly.
I only hope this carries on as the home progresses.

Reply from Gabriella Mills, Customer Adviser at Cleveland House Care Home

Thank you for your review of Cleveland House Care Home, we are pleased to hear that your aunt is being well cared for at our home. We appreciate your comments on the new management and will share your feedback with them. The Bupa Customer Care Team.

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Review from Christine M (Daughter of Resident) published on 5 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Cleveland House for the last month of his life, after we had tried to care for him at home and it had become too much.
The care at Cleveland House from everyone was just amazing. The staff cared for my father and also us as a family.
Whether I arrived early in the morning
or stayed late in the evening I was always made to feel part of the team caring for dad.
The final week I slept by his side every night.
Small things like I left the room for a short time and returned to find a more comfy recliner had appeared.
If I fell asleep I would often wake to find a blanket had been placed over me.
The staff met every need dad had and they did it with a smile, dignity and compassion.
Having cared so well for dad the staff guided us through his last day again with dignity and compassion.
Every single person whether it was the maintenance man, the lady who returned his washed bedclothes, the kitchen staff cared.
The nurses and carers were just amazing.
I can't comment on activities for patients who were in the home for a long period of time as dad was too ill to participate in these. There always seemed to be something going on the lounge and every joining in.
If you need caring nursing care this is the home to choose. Quite simply at Cleveland House everyone cares.

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Current Review Score: 9.4 (9.423)

Overview of Review Score

The Review Score of 9.4 (9.423) out of 10 for Cleveland House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.423 for Cleveland House Care Home is calculated as follows: ( (229 Excellents x 5) + (134 Goods x 4) + (31 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 404 Ratings = 4.423

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cleveland House Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

Residential and nursing beds available. The home is set within spacious grounds complete with herb and sensory gardens.

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Awards / Recognitions (7)

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