Defoe Court Care Home

Defoe Crescent, Newton Aycliffe DL5 4JP
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9.8 224 Reviews
  • Defoe Court Care Home, Newton Aycliffe
Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people.

The lovely home offers an ever-popular hairdressing salon, tea room and fantastic wellbeing programme for all residents to enjoy. Defoe Court also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or family and friends.

The professional care team at Defoe Court takes the time to learn about each resident’s individual hobbies and interests, supporting everyone to lead an active and fulfilling life. In addition to the range of activities available, the team support residents to take an active role in the Newton Aycliffe community. Whether it's building relationships with neighbours in local community groups and schools or visiting businesses in the area, there's something to suit every person.

Each member of the professional care team is on hand to ensure residents enjoy each day at Defoe Court. Led by a friendly and experienced home manager, they strive to deliver the kindest care to residents, supporting them to lead their best possible life.
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Care Provided by Defoe Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1198
  • Self-Funded Nursing Care: from £1448
  • RESPITE Self-Funded Residential Care: from £1198
  • RESPITE Self-Funded Nursing Care: from £1636

These prices are only a guideline, please contact Defoe Court Care Home to find out the exact price for your requirements.

Contact Defoe Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Defoe Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Laura Langridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

Defoe Court Care Home Reviews (224)

9.8

Defoe Court Care Home has a Review Score of 9.8 (9.776) out of 10, based on 47 reviews in the last 2 years.
Over all time Defoe Court Care Home has 224 reviews.

Overall Experience
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Reviewer Connection to Defoe Court Care Home
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Total of 224, showing 101-120
Review from Charlotte G (Daughter of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Defoe Court for seven months and I cannot sing their praises enough.
He is surrounded by people who genuinely care for him and he is always treated with respect and dignity.
Both my dad's physical and mental health have improved since being at Defoe and the staff really
put their all into the residents.
Communication is great and staff always contact us with any issues and updates as well as for regular chats to keep us in touch with our dad despite the restrictions.
My dad going into care was a difficult time for us all and quite unexpected, but the staff and management at Defoe made it so easy for us and now it feels as though he is safely cared for by his second family. There are not enough thank you's to give!
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Review from Elaine C (Daughter of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Defoe Court have been exemplary in caring for my mam, who has a rare genetic disorder Huntington's disease, during such a difficult period. The staff are so professional, and always ensure the best of care and checking to see the correct PPE Is being used and at the same time showing so much empathy,
love, laughter and above all team spirit. My Mam has had so many setbacks, and every single time they ensure they go above and beyond, liaising with the HD team, Consultants, they have built relationships in such bizarre times, and my mam's care has not changed just gets better. I can call them at any time, and talk to a member of staff if I'm worried or the Manager calls me at home at 8/9 pm to ensure I'm ok and that I'm happy with everything. I really do love them all.
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Review from Paul C (Son-in-law of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Defoe Court for several years ago throughout that time the care has been second to none. Her needs can be complex as she suffers from a chronic illness with a very sober prognosis and yet every aspect of her care - whether this has been specific medical treatment adjustments
in conjunction with Consultants or emotional support for the family demonstrating a detailed understanding of her needs - has been addressed with both professionalism, competence and compassion. We would strongly recommend and endorse Defoe Court.
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Review from John B (Friend of Resident) published on 28 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a recent visit to see my old friend, I would like to share my experience... The staff were organised and I felt very safe. The home was clean the staff friendly and welcoming. The manager came to greet me she was extremely friendly and answered all my questions I had. I have visited alot of homes
can I just say that Defoe Court was the most welcoming and homely and the atmosphere was great. Fabulous home, with a great team from management to the housekeepers.
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Review from Kim W (Daughter of Resident) published on 23 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not thank Defoe Court enough for the kind care and dignity they provide to my mam is outstanding. My mam is so well cared for and so so loved. They have enabled safe visiting. The manager and the entire team are so supportive and keep me informed. My mam is so happy. Which means I'm so happy.
The home is always clean and the staff are always smiling.
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Review from Dean T (Grandson of Resident) published on 23 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been in Defoe for approximately 3 years and myself and my family couldn't explain in words what this amazing home and staff have done for my grandmother and the family. They are polite, caring and always respectful. This might not look like a brand new hotel but we didn't want my
grandmother to go to a hotel, we wanted her to feel like she was still with family and that's exactly how she feels and how we feel when we visit. If you want care, love and amazing care for your loved one I can assure you that there is no place better, we know when we go home she is safe and cared for. Thank you Defoe Court.
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Review from Barbara R (Daughter of Resident) published on 23 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Defoe Court for some time now and I am extremely happy with the care that she receives. It has been a very tough year due to the pandemic and not been able to go into the home to see my Mam. The staff have really made a fantastic effort in keeping me informed and able
to still communicate with my Mam through Facetime calls that the staff have set up. My Mam really missed going to the hairdresser and the staff noticed she was feeling down about this so one of the care staff who used to be a hairdresser would do her hair to make her feel and look good. My Mam said how this made her feel fabulous, I think that is what you call outstanding care. I am now allowed back into the home and been able to see the Manager and the staff to be able to thank them for all the hard work and thank them for keeping my Mam safe and healthy.
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Review from Maria T (Granddaughter of Resident) published on 23 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother has been in Defoe court for 3 years now. As a family, we really struggled to put her into a care home however we were made comfortable by the staff and the caring feeling that she was in good hands. Before lockdown, I was over the moon with the amount of activities that were on offer
both in the home and external outings to different areas for day trips. All the staff from carers, domestic to management have been nothing short of amazing always making all our family feel welcome. Great home feeling with amazing staff.
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Review from D H (Friend of Resident) published on 22 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently got to visit my best friend after almost a year and just wanted to say how lovely it was, I was greeted like an old friend by the staff, who were extremely professional. I felt safe being tested and with the way the visit was handled. I would like to thank these girls and guys for doing everything
they have done to keep my friend safe, even behind the masks you can see the smiles and the true care. Simply amazing Defoe Court.
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Review from Lorraine L (Daughter of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been truly amazing in their care of Mum and in ensuring that I could keep in contact. I live in Guernsey and have not seen mum now for 18 months due to covid. We have FaceTimed and the staff have been so friendly and made sure mum knows it is me and that she understands what I am saying.
They have made an enormous effort to keep her current with the situation and make life as happy as possible. She looks so well and loves the entertainment provided. I have always been delighted with the care when I visit.
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Review from Susan M (Daughter of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Defoe Court are amazing. As difficult as it is for me to accept, they are all now my Dad's new family and he loves them all. They've been with him right through covid, and when I'm unable to be with him. They always have time for me when I'm worried, or just want to ask how my Dad's
doing. These are difficult times for everyone yet they still go above and beyond for their residents and the families of residents. I am so grateful to each and every one of them for keeping my Dad safe and happy.
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Review from A I (Stepson of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepdad came into Defoe Care Home after becoming increasingly ill and my mother unable to continue looking after him. From the very first minute, he moved in he was made to feel welcome and at ease. The fantastic care and attention he received was far superior to the rest bite accommodation he had
previously encountered. The professionalism combined with a relaxed manner of the staff in Defoe I found an excellent combination. His care included nursing requirements and the attention he received I want to describe as simply brilliant. His room was newly decorated for his admission and new furniture was purchased to accompany this and also an extension to his bed. We were encouraged to bring items from his home to help his room feel like his own. Although his stay was sadly quite brief I know his time spend there was thoroughly cared for and made comfortable and happy. Thank you to everyone involved in looking after him at Defoe Court Care Home.
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Review from Paige W (Granddaughter of Resident) published on 12 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The amazing staff make Defoe Court more than a care facility. They go beyond their duties to ensure residents are comfortable and their families have peace of mind that their loved one is being taken care of.


I am so pleased, out of every care home in the area, that my gran is being looked after

so lovingly and earnestly at Defoe.
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Review from Marion G (Relative of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the manager and staff of Defoe Court enough since my relative moved into this home last year. Due to a medical condition, and despite the hospital staff's best efforts, he was at a standstill health wise and as he would have been unable to go home at this time the best alternative was
a care home. Defoe Court came highly recommended and it was the best decision the family made as our relative has physically come on leaps and bounds since moving in. The staff constantly provide him with excellent care, support and encouragement and have worked so hard these last few months, in such extenuating circumstances, to make sure he, and all of the residents are kept as safe and as well as possible. The staff take great care to ensure the family is kept up to date regularly and ensure we have frequent phone and video calls when window/pod visits aren't allowed and we receive videos and pictures so we can see how he is progressing and what activities he is enjoying. Truly has given us peace of mind, thank you.
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Review from Nicola W (Friend of Resident) published on 5 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care I have seen by the home manager and staff is second to none - I have witnessed how patient they are and how they go above and beyond to make sure the residents are not only cared for but have a quality of life with the amazing things that Defoe Court put in place for residents.
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Review from Grace G (Daughter of Resident) published on 17 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Defoe since September 2020, after suffering from a stroke, and I couldn't ask for a better place for him to be in!
The staff all go above and beyond, and they care for the residents as though they are their own family.
They have all taken the time to get to know my dad so they
can interact with him in the best way possible. They are always super quick to contact me if anything has happened (he falls over a lot!) and I'm so grateful for the effort they go to when it comes to organising video calls and visits.
I can see how happy certain members of staff make my dad, with the time and effort they put into him and it's massively appreciated! I'm not sure when he'll be able to leave, but it's great to know how well looked after he is in the meantime.
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Review from Heather S (Respite Resident) published on 1 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I thought it was very friendly and it had a lot of warmth and I would recommend you to friends and family. It was my first time in a care home, the food was very nice and the room was nice and clean.
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Review from Barry C (Husband of Resident) published on 6 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my wife arrived at the care home direct from hospital, there has been a substantial improvement in her physically and mentally.
I cannot praise the staff highly enough for the care they have given her and the management for keeping me informed and answering any questions I ask. To sum up; a first-class
service from a first-class team.
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Review from Elaine C (Daughter of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has Huntington's disease and the manager and her team are phenomenal in how they provide for her, they have gone above and beyond and exceeding all our eyes. They are the best care home team I have ever seen and I've seen a lot, to truly care. They are kind, professional to the core and consider
everyone's needs including mine, they have become my family, and I'm missing them so much. Thank you for all the Facetime calls and updates. You really are the best.
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Review from Stuart M (Son-in-law of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Home have been nothing short of wonderful with regards to looking after my Father-in-law during this difficult time.
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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Defoe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Defoe Court Care Home is calculated as follows: ( (457 Excellents x 5) + (77 Goods x 4) + (21 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 557 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Defoe Court Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2017

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (18)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Defoe Court Care Home to verify any information. View our terms and conditions. Defoe Court Care Home has an Enhanced Service - more info.