Lothian House Care Home

Clyde Terrace, Spennymoor DL16 7SG
Review Us
9.9 208 Reviews
  • Lothian House Care Home, Spennymoor
Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and internet café located on the first floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

Lothian House boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Lothian House, the team take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Lothian House, and the team is dedicated to supporting residents in building strong relationships in the Spennymoor neighbourhood, regularly organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home and the home manager leads the team at Lothian House to provide the kindest care possible to all residents.
Show Lothian House Care Home on the Map

Care Provided by Lothian House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1207

These prices are only a guideline, please contact Lothian House Care Home to find out the exact price for your requirements.

Contact Lothian House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lothian House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jill Barlow (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (48)

Lothian House Care Home Reviews (208)

9.9

Lothian House Care Home has a Review Score of 9.9 (9.893) out of 10, based on 50 reviews in the last 2 years.
Over all time Lothian House Care Home has 208 reviews.

Overall Experience
  • 186
  • 21
  • 0
  • 1
  • 0
Date Published
  • 208
  • 10
  • 28
  • 50
  • 158
Reviewer Connection to Lothian House Care Home
  • 81
  • 38
  • 20
  • 16
  • 9
  • 7
  • 7
  • 6
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 208, showing 81-100
Review from Michael H (Son of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care and staff excellent.
Nothing is too much trouble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria M (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I walked into Lothian House, I knew my mum would be happy and looked after there. The room was recently refurbished and had everything mum needed. The manager and staff made the transition for both mum and me as smooth as they could and mum fitted right in. Lothian House is a warm, calm,
and caring home and I have peace of mind mum will be looked after here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 22 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent. Always around if you need any advice or help when visiting. Room and home clean and tidy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard G (Son of Resident) published on 18 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was pleasantly surprised with the Lothian House Care Home. It is run efficiently and the staff are very helpful and caring. I would recommend it to anyone placing a loved one into it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan P (Daughter of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol E (Daughter of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care and support.
Welcoming staff.
Pleasant environment.
Good communication.
Resolves any issues quickly.
Good COVID procedures in place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie K (Daughter of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been here for eight weeks, the staff have been kind and helpful, friendly and caring. The building is very clean and well kept. My mam's room is bright and cheerful, we feel she is well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma T (Daughter of Resident) published on 4 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my dad is receiving. Nothing is a trouble to any of the staff. Dad is very happy and settled and I couldn't be happier.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katie G (Granddaughter of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, very professional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chrys M (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleased to see our mam looking so well looked after and, despite all COVID regulations and lockdown, she is still as happy as ever. Never lost her sparkle. A credit to all looking after her. Lothian House is definitely a home from home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire W (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous staff, very attentive and extremely lovely. Can't do enough for family and residents.
Very clean, well maintained and beautiful care home. Would highly recommend. Carers are second to none.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hilary T (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted for respite during May 2021. He settled well from the start. The staff were always kind, courteous and approachable. Visits were organised well and staff were accommodating to everyone's needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N G (Son of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything was well organised and exactly as envisaged. Staff were extremely helpful and fully engaged with the process.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L M (Friend of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff member I interacted with was extremely kind and helpful. Explained COVID situation and routine well. Home and gardens look beautiful and well kept.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire L (Granddaughter of Resident) published on 2 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the care my gran receives and appreciate all the extra work the staff have had due to COVID.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donald W (Son of Resident) published on 2 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only a visit under COVID restrictions, not been in the home properly so some of the ratings, I don't really know about. Everything seems fine to me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glynis R (Daughter of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional, friendly and kind as always.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barrie G (Son-in-law of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very organised and very clean. Excellent precautions in place to help avoid Covid transmission. Mother-in-law looks well and is happy. It is definitely peace of mind for my wife to know she is looked after so well. Thank you for all the continued hard work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caron N (Daughter of Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Lothian House in September 2020 following a period of illness. She has been wonderfully looked after by all the staff who have kept the family updated throughout the pandemic. My mother's happiness and good health is a testament to the wonderful people at Lothian House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philip L (Son of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited Mum on Monday 8th March 20201 following the lockdown, and the visit was handled professionally, and all tests and PPE issued and worn. My mum is well and healthy and clearly enjoys the company and companionship of all the carers involved in her care. The love and kindness are evident, and
I cannot thank the carers enough for providing this during these difficult times as I am not in a position to do it myself; I really will be eternally grateful Mum has continued to thrive since coming to live at Lothian House, and during the last 12-months of the Coronavirus pandemic, which is due to the care and support provided by everyone involved with Lothian House, and I would recommend them to anyone looking for a caring environment for their loved ones. Truly, kindness is care personified. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Lothian House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Lothian House Care Home is calculated as follows: ( (547 Excellents x 5) + (42 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 597 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lothian House Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (1)

Jill

Jill Barlow

Job Title: Home Manager Joined: 2004

“I believe that kind care means putting someone else’s needs before your own and making them feel special.”


Jill has gained over 20 years of experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Lothian House for a number of years, Jill closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Lothian House.


When asked what she enjoys most about her role, Jill remarked: “I just love the satisfaction of ensuring the safety and wellbeing of our Residents.”


Away from work, Jill enjoys weekends away with her partner and socialising with her friends and family.


If you would like to find out more information about Lothian House, Jill has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lothian House Care Home to verify any information. View our terms and conditions. Lothian House Care Home has an Enhanced Service - more info.