Lothian House Care Home

Clyde Terrace, Spennymoor DL16 7SG
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9.9 208 Reviews
  • Lothian House Care Home, Spennymoor
Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and internet café located on the first floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

Lothian House boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Lothian House, the team take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Lothian House, and the team is dedicated to supporting residents in building strong relationships in the Spennymoor neighbourhood, regularly organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home and the home manager leads the team at Lothian House to provide the kindest care possible to all residents.
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Care Provided by Lothian House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1207

These prices are only a guideline, please contact Lothian House Care Home to find out the exact price for your requirements.

Contact Lothian House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lothian House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jill Barlow (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (48)

Lothian House Care Home Reviews (208)

9.9

Lothian House Care Home has a Review Score of 9.9 (9.893) out of 10, based on 50 reviews in the last 2 years.
Over all time Lothian House Care Home has 208 reviews.

Overall Experience
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Date Published
  • 208
  • 10
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Reviewer Connection to Lothian House Care Home
  • 81
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Total of 208, showing 121-140
Review from Kay S (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a changed lady after being in your care. All staff treated her perfectly and respectfully.
Someone is always on hand be it day or night. Food is very tasty and plentiful.
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Review from Evelyn G (Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care perfect. Food good.
Everything perfect. 100%
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Review from Trudy C (Daughter of Resident) published on 27 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely amazing staff and carers. My dad came in for respite and wouldn't leave to come back home. He loved his time here. All the staff have helped bring him back from what we thought was the brink. He is a completely new person. Thanks a million.
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Review from Mike L (Son of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff members very attentive and cheerful at all times. Food provided is of consistently high quality, tasty and varied.
Facilities and all-round care given is a very high standard.
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Review from Barry W (Husband of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After having experience in another care home, I found coming to Lothian House a much better, relaxed feeling knowing that my loved one was in a better environment. The staff have delivered the care and attention they said they would.
When visiting, everyone is friendly and courteous. The home itself
is warm and inviting with various activities taking place. Other family and friends who visit have the same feelings.
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Review from Kelly W (Granddaughter of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming into Lothian House, my nana has made a huge improvement with how she is walking about. She looks well and dressed lovely every day with help from the carers. Everyone is lovely with my nan so I'm very pleased with Lothian House.
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Review from Lesley S (Daughter of Resident) published on 17 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care home.
Feel my mum is well looked after and content here.
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Review from Graham B (Relative of Resident) published on 17 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't wish for a more friendly and caring environment.
The residents always seem well looked after and kept entertained.
All the staff from the manager down are helpful, friendly and approachable.
The home is always clean and organised.
I couldn't wish for a better place to have a family member
cared for.
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Review from S G (Daughter of Resident) published on 6 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we have been privileged to be able to use Lothian House in Spennymoor on many occasions and find the home very welcoming, warm and friendly from the office to catering, care and cleaning. We always recommend Lothian because as a family we know that everyone wants the best for their loved
ones and this is where you find it.
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Review from F H (Resident) assisted by family/friend published on 22 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute after walking through the door I was treated really well. Privacy and dignity was evident at all times. Enjoy all meals and really appreciate the kindness, care and support.
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Review from Angie F (Granddaughter of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma came to Lothian as an emergency admission. She stayed for two weeks and then she requested to go home at her choice. The care she received was brilliant and staff followed her routine from home, with her wishes, respect and 100% dignity.
The staff were fantastic and the management were very
supportive.
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Review from Jonathan C (Grandson of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nana came to stay for a few weeks. She was very well looked after. She seemed happy when I visited her.
Everyone in the home made her stay nice, she liked the food and the staff.
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Review from J J (Friend of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and happy staff.
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Review from Barry F (Husband of Resident) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has only lived in Lothian for a short while and I must say the home is of the highest standard and the staff are all kind and considerate. 10 out of 10.
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Review from Robert Ian B (Son of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is spot on. They really care about the residents/trips out and the manager and staff are great.
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Review from Daniel B (Grandson of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I come to see my gran she always looks well. The staff are very kind and supportive. The grounds are very clean and tidy and are very well kept. I would highly recommend Lothian House.
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Review from J S (Daughter of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good looking after Dad as a resident. Staff were wonderful when Mum took ill when visiting him. They went the extra mile and always enquired about her health.
Dad is happy and has never complained to us about his care.
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Review from Alan C (Son of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely brilliant I couldn't recommend the home enough. The staff are always professional and very friendly and approachable. The food that I've seen is lovely, the rooms are clean. My mam though, I thought a few weeks back wouldn't be here, has recovered marvellously down to the care and attention
she receives from the home.
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Review from Kath T (Daughter of Resident) published on 9 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam first came into Lothian for 3 weeks of respite care, but then did not want to go back home. She feels safe and well looked after and enjoys her meals, especially the glass of red wine that she always has with her meal. Staff are always friendly and welcoming and the home is clean and well kept.
The staff are very caring and treat the residents like family members. The garden area with its chairs and umbrellas has been a lovely area to sit during the hot weather. I would recommend Lothian House to anyone whose relative is needing extra care.
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Review from Deanne B (Resident) assisted by family/friend published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Lothain House for 4 weeks. I like all the nice people who are here. The staff are nice. I love my bedroom and one of the staff has decorated it for me with love hearts and wall stickers. The food is nice and I get more than plenty.
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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Lothian House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Lothian House Care Home is calculated as follows: ( (547 Excellents x 5) + (42 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 597 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lothian House Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Jill

Jill Barlow

Job Title: Home Manager Joined: 2004

“I believe that kind care means putting someone else’s needs before your own and making them feel special.”


Jill has gained over 20 years of experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Lothian House for a number of years, Jill closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Lothian House.


When asked what she enjoys most about her role, Jill remarked: “I just love the satisfaction of ensuring the safety and wellbeing of our Residents.”


Away from work, Jill enjoys weekends away with her partner and socialising with her friends and family.


If you would like to find out more information about Lothian House, Jill has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lothian House Care Home to verify any information. View our terms and conditions. Lothian House Care Home has an Enhanced Service - more info.