Lothian House Care Home

Clyde Terrace, Spennymoor DL16 7SG
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9.9 208 Reviews
  • Lothian House Care Home, Spennymoor
Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and internet café located on the first floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

Lothian House boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Lothian House, the team take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Lothian House, and the team is dedicated to supporting residents in building strong relationships in the Spennymoor neighbourhood, regularly organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home and the home manager leads the team at Lothian House to provide the kindest care possible to all residents.
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Care Provided by Lothian House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1207

These prices are only a guideline, please contact Lothian House Care Home to find out the exact price for your requirements.

Contact Lothian House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lothian House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jill Barlow (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (48)

Lothian House Care Home Reviews (208)

9.9

Lothian House Care Home has a Review Score of 9.9 (9.893) out of 10, based on 50 reviews in the last 2 years.
Over all time Lothian House Care Home has 208 reviews.

Overall Experience
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Date Published
  • 208
  • 10
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Reviewer Connection to Lothian House Care Home
  • 81
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Total of 208, showing 141-160
Review from Eunice S (Resident) assisted by family/friend published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came into Lothian House for 3 weeks whilst my family went on holiday to China. When they came back, I didn't want to leave. I felt lonely at home, I really loved it here. I met new and old friends whom I haven't seen in years.


I have had 3 rooms and staff have been very helpful to ensure I'm safe

and retain my independence. I now have a room with a lovely view as I requested.
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Review from Paula B (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my mam I always find the staff very friendly and extremely helpful with anything I need to know about my mum or anything else.
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Review from Mo W (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We've been very happy with all that this care home has offered my mother over the last 3 years. She is happy and therefore to are we.
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Review from Robert F (Husband of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am totally happy with the care my wife receives in Lothian House. The staff are fantastic, especially the deputy Manager. Nothing is ever a bother to her, nothing is too much trouble. She is great. I have spoken to the other staff also about her and they think she is great also. I would not wish my
wife to be anywhere else.
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Review from Chris S (Daughter of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Mam's care. Staff are very friendly and polite when I visit. My Mam is happy with the food that is served, always plenty on offer. I would have no hesitation recommending Lothian House to anyone coming to Lothian House.
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Review from Paul E (Son of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and if there are any problems I am always contacted by phone or told when I visit my Mam. The care home is nice and airy and has an outside decking area, making it great to sit outside in the sun. My Mam is safe and happy in this care home.
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Review from Diane B (Daughter of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lothian House is a very good care home and the care my mother has received has been excellent. The management and staff are extremely attentive and show every resident a high level of understanding and respect. Everyone is treated with utmost dignity and it really is a home from home.
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Review from Paula B (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Lothian House to help her with her mobilty for short-term respite. Each day I have seen a massive improvement in all her care needs. The staff are very friendly, helpful. My mother states the meals, snacks were very nice and choices offered. The management were helpful and supportive.
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Review from Sue M (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been in the home for 12 years. The staff know our mam just as well as we do. We are very happy with the care mam receives, it is 100%.
Mam talks about how great the night staff are and say they are fantastic. Mam enjoys the food and has a variety of choices.
Lots of activities for mam to join
in, a fantastic home.
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Review from C M (Niece of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent standard of care - my uncle is always treated with dignity and genuine care.
A great range of activities and trips are provided which is of great benefit to my uncle, who likes to keep as active as possible. The staff are very friendly and cannot do enough for the residents, supported by
a very good hands-on manager.
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Review from Ronald F (Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy all since I arrived here on the 12 April 2018. The meals are ok. I am happy with the choices of food.
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Review from S K (Daughter-in-law of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is warm, clean, welcoming and a very comfortable place for elderly residents to be kept safe with outstanding care.
The staff are exceptionally professional, kind and can't do enough for the residents and also for the relatives.
The attention to detail making sure we were well cared for during
the final stages of our relative's life was exemplary.
We can't thank the staff enough.
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Review from Christine C (Daughter of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having experienced two nursing/residential homes before moving my mother into Lothian House I was delighted and relieved to find such a caring home for my 105-year-old mum. The love, respect and caring is second to none and they have encouraged her to keep walking and taking part in activities. Thanks
to all the wonderful staff.
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Review from J I (Daughter of Resident) published on 5 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff lovely, very welcoming, had peace of mind knowing Mum was well taken care of. 5 Stars.
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Review from Robin L (Son of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is wonderful and the staff are very kind. The food is good and all staff try their very best at all times.
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Review from Aidan M (Son of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care by all the staff.
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Review from Georgina W (Resident) assisted by family/friend published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lothian House is perfect in every way, cleanliness is defiantly next to godliness. No matter what I ask of the staff, they always deliver. The food is exceptional. Nothing is too much for the staff I can even have a cup of tea at 3am if I wish to have a cup. The manager's door is always open.
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Review from Malcolm P (Son of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire staff give 100% care and attention to all. The total atmosphere is relaxed and the overall cleanliness is very good.
Every occasion Easter/Christmas is well celebrated.
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Review from Maureen M (Wife of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are extremely caring and friendly from housekeeping to management.
Knowing our family member was being cared for at this care home made our stressful time bearable for the whole family.
Thanks.
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Review from Jim G (Son of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the care home for about seven weeks now and during that time, she has received excellent care and attention from the staff. They are friendly, caring and carry out their work in a very professional manner.


My mother is always well-dressed, clean and presentable. She is encouraged

to join in afternoon activities and I think that this has helped her open up and feel she is part of the social group.


Her room is always clean and tidy. There is a varied menu for lunch and dinner, the food is good and the dining room is immaculate. Members of staff keep me informed about her progress and health and it gives me great peace of mind to know just how well she is being looked after in such a pleasant and safe environment.

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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Lothian House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Lothian House Care Home is calculated as follows: ( (547 Excellents x 5) + (42 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 597 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lothian House Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Jill

Jill Barlow

Job Title: Home Manager Joined: 2004

“I believe that kind care means putting someone else’s needs before your own and making them feel special.”


Jill has gained over 20 years of experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Lothian House for a number of years, Jill closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Lothian House.


When asked what she enjoys most about her role, Jill remarked: “I just love the satisfaction of ensuring the safety and wellbeing of our Residents.”


Away from work, Jill enjoys weekends away with her partner and socialising with her friends and family.


If you would like to find out more information about Lothian House, Jill has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lothian House Care Home to verify any information. View our terms and conditions. Lothian House Care Home has an Enhanced Service - more info.