Lothian House Care Home

Clyde Terrace, Spennymoor DL16 7SG
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9.9 208 Reviews
  • Lothian House Care Home, Spennymoor
Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and internet café located on the first floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

Lothian House boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, by providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Lothian House, the team take pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Lothian House, and the team is dedicated to supporting residents in building strong relationships in the Spennymoor neighbourhood, regularly organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home and the home manager leads the team at Lothian House to provide the kindest care possible to all residents.
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Care Provided by Lothian House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1207

These prices are only a guideline, please contact Lothian House Care Home to find out the exact price for your requirements.

Contact Lothian House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lothian House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jill Barlow (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (48)

Lothian House Care Home Reviews (208)

9.9

Lothian House Care Home has a Review Score of 9.9 (9.893) out of 10, based on 50 reviews in the last 2 years.
Over all time Lothian House Care Home has 208 reviews.

Overall Experience
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Date Published
  • 208
  • 10
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  • 50
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Reviewer Connection to Lothian House Care Home
  • 81
  • 38
  • 20
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  • 9
  • 7
  • 7
  • 6
  • 4
  • 3
  • 3
  • 3
  • 2
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Total of 208, showing 101-120
Review from S F (Daughter of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lothian House is a very clean and friendly care home. The care Mam receives is second to none. The staff ate extremely friendly and helpful. We can rest assured that Mam is happy here. Meals are nutritious and generous helpings with a good variety. Entertainment and crafts help keep residents entertained.
All in all, we are extremely happy with this care home.
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Review from David S (Son of Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great experience; enjoyed seeing Mam.
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Review from Grainne F (Daughter of Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is extremely well cared for. The staff have kept in touch with us throughout the pandemic. We have full confidence that she is treated with dignity, kindness and respect. Her physical and mental health improved dramatically when she came to live here and our family will be forever grateful that
she was here rather than anywhere else for the past 2 years.
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Review from Brenda A (Resident) published on 5 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here and would recommend it to anyone.
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Review from D F (Son of Resident) published on 22 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's always a pleasure to visit, and the staff are always helpful and pleasant.
Thank you.
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Review from Kathryn R (Daughter of Resident) published on 11 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the care.
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Review from Jackie S (Daughter-in-law of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not one case of Covid19 in staff or patients but can keep in touch by phone or Skype, the tablet is taken to Mam, and she can see all of us. We just book a time. Now restrictions are being lifted elsewhere Lothian is putting the residents first! May be able to have window visit for Mams birthday to
watch her open birthday presents. If your loved one has any kind of age-related difficulties or you just want the very best, then Lothian House is the residence your looking for. Excellent establishment.
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Review from Hannah G (Granddaughter of Resident) published on 16 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You have all done a great job settling my nan in when I thought she wouldn't. She is enjoying being here so far and the staff seem very attentive to her needs. Thank you for welcoming myself also.
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Review from Eileen H (Cousin of Resident) published on 16 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin has been a resident here for some months and cannot speak highly enough of the care she receives. She appreciates the attention given to her by all the staff who are unfailingly polite, patient and cheerful. She enjoys her meals which are varied, attractive, nourishing and plentiful. Above
all, she loves the safe secure warm surroundings and is totally happy here. She says that she has never been so spoilt in all her life.
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Review from J S (Son of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and caring staff, without exception. Refurbishment almost complete and looks and feels lovely. Very well managed in difficult circumstances - well done.
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Review from Glynis L (Daughter of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find that the care my mother has received in Lothian House has been excellent. She is happy, content and well cared for and I wouldn't hesitate in recommending the care home to anyone and in fact I already have.
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Review from Patricia P (Wife of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The last several months have been very stressful for both myself and husband. After caring for my husband for several years, I have made the hardest decision of my life for my husband to go into a care home. I looked at several homes and knew immediately this care home would meet our needs. The entire
staff treats us both with kindness and dignity. The home is bright and pleasant throughout.
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Review from A H (Daughter of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of the care home has been very good. All our mother's needs have been met and any concerns we have had were sorted out straight away. All the staff have been kind and professional. I would recommend this care home to anyone.
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Review from Chris S (Son of Resident) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam's wishes were met. She enjoyed her stay and staff were very helpful. I really can't thank them enough.
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Review from G B (Daughter of Resident) published on 12 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were extremely helpful. Very attentive to residents needs. The room and food were excellent. A very inclusive residence.
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Review from Judith B (Niece of Resident) published on 11 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the five weeks my aunt has moved into Lothian House she has had very good care. Staff are very helpful and pleasant. She enjoys being cared for by staff and seems settled. I feel that I can leave my aunt in their care and know they have her interests at heart.
Manager very good at the job and very
pleasant.
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Review from Terence M (Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been excellent, if it hadn't been for the help and support I do not think I would have made it through.
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Review from Lynne G (Daughter of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The treatment of my mother was exceptionally good. The friendliness of staff and managers was absolutely first class. We can't thank them enough for her care.
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Review from L B (Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the day out with them. They were so kind.
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Review from Phillip W (Husband of Resident) published on 27 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home, good food, super bedrooms and all other facilities. Staff go above and beyond to help. Can't fault the place.
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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Lothian House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Lothian House Care Home is calculated as follows: ( (547 Excellents x 5) + (42 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 597 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lothian House Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Jill

Jill Barlow

Job Title: Home Manager Joined: 2004

“I believe that kind care means putting someone else’s needs before your own and making them feel special.”


Jill has gained over 20 years of experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Lothian House for a number of years, Jill closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Lothian House.


When asked what she enjoys most about her role, Jill remarked: “I just love the satisfaction of ensuring the safety and wellbeing of our Residents.”


Away from work, Jill enjoys weekends away with her partner and socialising with her friends and family.


If you would like to find out more information about Lothian House, Jill has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lothian House Care Home to verify any information. View our terms and conditions. Lothian House Care Home has an Enhanced Service - more info.