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Ponteland Manor

Thornhill Road, Ponteland, Newcastle upon Tyne, Northumberland NE20 9PZ
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All staff have a ready smile and always have time to discuss / update youColin O(Son of Resident/Service User)
Ponteland Manor, Newcastle upon Tyne
Ponteland Manor, Newcastle upon Tyne
Ponteland Manor, Newcastle upon Tyne

Ponteland Manor is a purpose-built care home surrounded by countryside and landscaped gardens. The home provides permanent residential and nursing care as well as offering short-term respite care.

Each spacious ensuite bedroom can be personalised so you feel at home. Residents can enjoy many shared facilities including stylish lounges and a hair and beauty salon.

The dedicated team believes in making each day special and treating residents with dignity and respect. All... 

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Care Provided by Ponteland Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,499From £1,686
Nursing CareFrom £1,779From £2,001

Contact Ponteland Manor to confirm what's included and get a personalised quote:

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Paula Routledge (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (50)

Parking

  • On site

Ponteland Manor Reviews (81)

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9.9

Ponteland Manor has a Review Score of 9.9 (9.916) out of 10, based on 28 reviews in the last 2 years. Over all time Ponteland Manor has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from Eileen W (Resident / Service User) published on 22 January 2016 Submitted via Review Postal Card•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (37) & Events (0)

News
  • 24 Sep 2026

    Alan Holloway, from Greenview Hall, has completed a 195 mile Coast to Coast hike across England, raising £710 for Surrey Search and Rescue — with Care UK set to match...

  • 16 Sep 2026

    Care UK is celebrating International Housekeeping Week by recognising the essential contribution housekeeping teams make to everyday life in the homes. Housekeeping teams play an important role in creating welcoming...

  • 16 Sep 2026

    Care UK colleagues are celebrating after winning two awards at this year’s Hotel Housekeeping Honours Awards ceremony. The awards recognise exceptional standards in housekeeping, highlighting individuals and teams who deliver...

Upcoming Events

There are no upcoming events for Ponteland Manor.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ponteland Manor.

Meet the Team (1)

Paula Routledge
Paula RoutledgeJob Title Home ManagerJoined 2019

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ponteland Manor to verify any information. View our terms and conditions. Ponteland Manor has an Enhanced Service -what an Enhanced Service includes.