Nestled in the heart of the community, Hallmark Regency House is a warm and welcoming home where residents can truly live life to the fullest. Providing award-winning residential, nursing and respite care, the home offers exceptional support alongside the reassurance that everything is taken care of through Hallmark’s All-Inclusive approach.
Moving into a care home can feel like a big step, but the big-hearted team at Regency House is dedicated to...
The FNC nursing fees are inclusive of NHS funded nursing care which is currently at £229.46 per week. This amount will be deducted from the total cost of a nursing placement. ( Nursing care from £1470 per week without FNC)
The price(s) shown are provided by the care home. Contact Hallmark Regency House for full pricing details and T&Cs.
Contact Hallmark Regency House to confirm what's included and get a personalised quote:
Hallmark Regency House has a Review Score of 10 (9.976) out of 10, based on 24 reviews in the last 2 years.
Over all time Hallmark Regency House has 121 reviews.
My father was a resident of the home for such a short time, but the care he received was exemplary. As a family, we were all treated with respect alongside a warm and friendly approach from our first contact with Christine, reception and all care staff we met. Such a lovely, warm, welcoming and calm caring place. Cannot praise the home, staff and carers enough.
I really could not be happier with the choice of nursing home for my mother. The staff are very patient and understand her individual needs. When my mother has needed nursing care or needs to see a doctor, they organise it quickly and always ring me with an update. The home itself is always very welcoming to visitors and always clean and smells pleasant. My reluctant mother is even attending the marvellous activities and really enjoys them. Wonderful staff and a wonderful home.
Thank you so much for your lovely feedback. Were delighted to hear that your mother feels supported and is enjoying the activities, especially as we know that can be a big step. Its really important to us to keep families informed and to respond quickly to any health needs, so your comments mean a great deal to the whole team. Thank you again for your kind words and for placing your trust in us.
Such a lovely, clean, happy atmosphere. We are all thrilled how well my grandmother is taken care of. Thank you all so much.
Thank you so much for your kind words. It truly means a great deal to our whole team to know your grandmother is happy and well cared for. Were delighted you feel reassured and appreciate the environment we strive to create. Thank you again for taking the time to share your experience.
We have been so impressed with the care home; they look after our mum incredibly well and keep us informed at all times regarding any issues and how she has been doing. We can't thank them enough.
Thank you so much for your kind words, We're delighted to hear you've had such a positive experience and really appreciate you taking the time to share this with us
The home has been excellent. Right from the moment mom arrived, outstanding care and service. Thanks.
Thank you for your lovely feedback. We're so pleased to hear your mum has settled well and that you've experienced outstanding care from the team.
Everyone at Regency House are really welcoming and caring. The staff go to so much effort with seasonal decorations and events. I love the activities - especially the singers. My family love the cafe and garden for spending time with my mum. The staff are very caring of my mum. They were also wonderfully supportive when my dad died and in his last months and weeks of life. We really feel part of the family here. Thank you.
Thank you so much for your kind review. We are delighted that Regency House feels like a second family to you and that your Mum enjoys our activities, caf and garden. Knowing your mum feels well cared for means everything to us. We were also honoured to support your family during such a difficult time with your dad. Thank you for being part of the Regency House family
The staff at Regency House are exceptional, from the reception, management team, to the nurses, carers and all the 'housekeeping' staff. They are always cheerful, helpful and caring. The peace of mind given to the family cannot be underestimated. Thank you, long may our reason to visit continue!
Thank you so much for taking the time to share such a lovely review. We are truly grateful for your kind words about our whole team, It means a great deal to know that the care, warmth and support we provide brings peace of mind to families, as this is at the heart of everything we do. Thank you...
The care home is calm and welcoming, and I wouldn't hesitate to recommend Regency House to anyone seeing a home for an elderly parent.
Thank you for your lovely review. We are so pleased to hear that your mother has received excellent care and that you have felt well supported and informed. Your kind words and recommendation mean a great deal to our team.
I cannot praise enough the care given to my wife during the spell of respite. The staff have acted with complete care and attention in a highly professional way. The standard and organisation is first class, and the establishment is of a very high standard.
Thank you so much for your wonderful feedback. We're delighted to hear that your wife's respite stay was such a positive experience. Our team take great pride in providing the very best care, attention, and comfort for every resident, so it's lovely to know this was reflected during her time with us. Your kind words mean a great deal to everyone at Regency House.
Thank you for providing such a loving and caring environment and showing dignity and compassion throughout.
Thank you so much for your kind words and for taking the time to share this heartfelt message. We are truly sorry for your loss and so touched to know that you found comfort in the care and compassion shown to your dear friend. It means so much to our whole team to know that we were able to provide...
Since my mum has been in The Regency, she has been extremely happy and settled. The staff are brilliant, helpful, caring, professional, attentive, just wonderful. The rooms are always clean and beautifully furnished. The meals are expertly prepared with plenty of choice. There are lots of daily activities. The standard of all-round care and maintenance of residents' dignity is first class.
Thank you for such a kind review. It means so much to hear that your mum is happy and settled with us. Our team truly cares about making every day special, and knowing this is reflected in your experience is incredibly rewarding.
When my wife and I first visited Hallmard Regency House, we were very impressed by all the accommodation, in particular the bedrooms, all the staff we met, the activities provided and the garden. Since my mother in law has been living at Hallmark, our expectations have been exceeded. There is nothing to find fault with, but in particular, all the staff have been kind, caring, supportive and care for my mother in law brilliantly. I can give no better review than I would be very happy to live here if the time comes.
Thank you so much for your kind review. Were delighted to hear that your first impressions of Regency House have been exceeded since your mother-in-law joined us. It means so much to know our team have been kind, caring and supportive, and that you feel she is so well looked after. Saying you would...
This has been a trying time for the family since late December, and Regency House has gone a long way in helping us accept this dramatic change in Mam's wellbeing.
Thank you so much for your kind words. Were delighted to hear that you and your family have felt supported during this time, and its wonderful to know that our team and facilities have made such a positive difference to your Mams wellbeing
If we have a concern about anything, they are always willing to listen and respond.
Thank you for taking the time to share such a thoughtful and heartfelt review. We fully appreciate how difficult it can be to make the decision to move a loved one into care, and were so pleased to know that your initial worries have been eased.Its wonderful to hear that your mum is settling in and...
Our dear friend moved into Regency several months ago. Since she has been here, she's been well cared for. She enjoys activities and is well cared for. Carers have been amazing and I am pleased to see her happy and settled.
Thank you so much for your kind words. We're delighted to hear that your dear friend is happy and well cared for at Regency. Our team take great pride in creating a supportive and engaging environment, so it truly means a lot to receive your feedback.
My sister has been a resident at Regency House since last year, and I can honestly say she couldn't be happier. She's always smiling when I visit, and it's clear that she feels safe, comfortable, and well looked after. Seeing her so content brings me real peace of mind, knowing she's receiving the best possible care from such a dedicated team.
Thank you so much for your kind words and for taking the time to share your experience. Were delighted to hear that your sister is so happy at Regency House it truly means a great deal to us. Seeing our residents feel safe, comfortable, and well cared for is exactly what we strive for every day....
Always friendly staff. Very accommodating. Care is great.
Thank you so much for taking the time to leave a review - we really appreciate your kind words about our team and the care we provide!
Great service and staff. Mum is very happy here staff are always helpful with great communication. It's great to see Mum smiling when I come to visit.
Thank you so much for your lovely feedback. We're delighted to hear that your mum is happy and settled, and it's wonderful to know she's smiling when you visit. Our team is passionate about providing kind, supportive care, so your kind words about their communication and helpfulness mean a great deal.
My mum has just recently, over the last 3 weeks became a resident. I have to say what a gorgeous place, spotlessly clean, loads to do for her. Beautiful gardens, lovely touch with the coffee shop area where even us visitors can sit and have coffee and cake etc. But most of all I want to say how wonderful all the staff, carers, cleaners and nurses are. They are friendly, caring and professional, nothing is too much. I worried about mum going into a home. However I feel less tressed knowing she is well looked after.
Thank you so much for your wonderful review! We're delighted to hear that your mum has settled in well and that you've noticed the effort we put into creating a welcoming and caring environment. It's fantastic to know that you appreciate our facilities, gardens, and coffee shop, as well as the...
I am a resident at Regency House Care Home. I arrived in April this year leaving my home and in need of extra help. Since being in Regency I feel so happy enjoying the company of other people. Everybody here is so social. All the staff are always at hand making sure all our needs are attended to. I am not lonely anymore and very happy it has improved my life immensely.
Thank you so much for your wonderful review and for sharing your experience at Regency House. It means the world to us to hear that you feel so happy and supported since joining us.We understand that moving into a new environment can be a big step, and its heartwarming to know that being here has...
Please contact the home for current vacancies
There are no news items for Hallmark Regency House.
There are no upcoming events for Hallmark Regency House.
With over 10 years of experience in the care sector, I’m passionate about creating a home where residents receive the very best care and where my team feels supported, valued, and motivated to give their all. I truly believe that when a team feels happy and empowered, that positivity shines through in the care we provide every single day.
No two days are ever the same here at Regency House, and that’s one of the things I love most about my role. I enjoy solving challenges, supporting my team, and ensuring our residents feel safe, happy, and at home. It’s incredibly rewarding to work alongside such a dedicated group of people who all share the same goal — to make a real difference in the lives of those we care for.
My approach to leadership is centred around teamwork, respect, and kindness. I take pride in creating a positive environment where everyone can thrive and feel proud of the work they do.
I am a highly experienced sales manager with over 35 years of sales and customer relations experience.
I have worked in the healthcare industry for over 16 years and hold a QCF level 3 qualification in Health & Social Care. I am responsible for dealing with all enquiries and admissions into the home. I am passionate about care, a keen networker and am always looking to develop relationships within our local community.
Jenny joined Regency House as the Hospitality Services Manager in 2023. Her role extends far beyond overseeing catering operations; she leads a dedicated team of 25 across domestic services, laundry, the kitchen, and maintenance. With a strong focus on excellence, she ensures that every aspect of the home’s environment, hospitality, and day-to-day presentation meets the highest standards.
Jenny is committed to creating a warm, welcoming, and beautifully maintained setting for residents, enhancing their overall well-being and ensuring their individual needs are consistently met.
In recognition of her outstanding contribution to the sector, Jenny was awarded the Gold Award for Excellence in Catering at the Welsh Care Awards 2025, a testament to her leadership, passion, and unwavering commitment to delivering exceptional hospitality within the home.
Wendy joined Regency House in January 2022, bringing over seven years of experience in similar roles to her position as Lifestyle Lead. Her dedication to enhancing the lives of residents through meaningful activities and social engagement has earned her the prestigious Gold Award at the Welsh Care Awards, reflecting her passion and commitment to outstanding care.
In her role, Wendy oversees a team of six Lifestyle Assistants, working collaboratively to design and deliver a diverse and engaging activity programme. Her initiatives focus on enriching residents' lives, fostering social connections, and creating a vibrant and inclusive community within Regency House.
Older Person Care, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 63 Single Rooms and 5 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Regency House to verify any information. View our terms and conditions. Hallmark Regency House has an Enhanced Service -more info.
