Hallmark Shire Hall

My nan has a bad experience in a previous care home and disengaged from all the activities. Since she moved into Shire Hall, she is always smiling, engaging in the activities and talking to everyone. The services are amazing, staff are great. Best care home she's been in.

The food is excellent and the meals are enough and more!!

The carers are kind and considerate and always make sure that the resident's dignity is considered all the time.

It is very distressing hearing your mother going into a new care home. After previous experience, I was anxious about the establishment. However, she has settled down well. She is happy. She loves the staff and gets along with all activities with other residents. Overall, happy.

Such and improvement - It's nice to spend time with relatives in such a nice area.

Having spent a long period in hospital, we were told my mother needed nursing care. Having viewed several care homes and read their inspection reports we also spoke to several people experiencing the same process and decision making. We chose Shire Hall having been recommended by several people and are extremely pleased with the care, staff and friendly environment. It has reassured us that the choice was right and helps us deal with mum's dementia.

People are kind and caring. Food is good really pleased with everything, run by very caring people.

My mother has been her for nearly two years she is well looked after. The place is clean, the staff are attentive and take care of all my mother's needs.

Very happy with the home.

Fabulous, so happy with everything here. The Shire Hall is wonderful.

A very welcoming home. Great facilities. Every care is taken with patients. A pleasure to visit.

I'm extremely pleased with how quickly and well mum has settled. The "Excellent" ratings below are an accurate reflection of our satisfaction with the service provided. Peace of mind, dignity and superb environment.

A lovely place to live with caring staff and plenty of things for residents to do to keep occupied. My mother-in-law is very happy here and enjoys the atmosphere and the activities I couldn't ask for a better place for her to live in.

We are a life long friend to a resident who we visit quite often. We always have a wonderful welcome and a wonderful report on him. Every body likes our friend and he has a lot of lovely friends. By what we have seen of the home, everything is so clean and spotless. I would recommend it to anybody.

Friendly and helpful staff, always clean and tidy.

I am very confident that my mother is in a safe, caring environment. The staff are all helpful and friendly and treat my mother and other residents with dignity.

Everyone appears to do their best to make it a warm friendly and caring environment, just like your own home would be.

My mother is looked after with care and dignity at this home. I could not be happier with all aspects of this care home.

It's a pleasure to come to Shire Hall and visit my mother, it is always clean, tidy and well presented. It always smells fresh and clean. The nursing staff are always helpful and kind to my mother and you can see how happy my mother is both with her surroundings and with the way the staff treat her. Thank you.

All the staff are very welcoming. The home has a very pleasant atmosphere. I feel very happy with all the care mum is receiving.

My mother has been in some different homes in the past, she has never settled any where apart from Shire Hall. She is more aware of her surroundings and interacts a lot more. The staff are amazing with the elderly and myself and family could not be happier that she is safe and secure.