
All staff fantastic. Could not do enough for us. Ten out of ten.Kenneth M(Son of Resident/Service User)



All staff fantastic. Could not do enough for us. Ten out of ten.Kenneth M(Son of Resident/Service User)



Quayside Care Home, situated in the peaceful residential community of Yoker, supports older people to lead their best lives with personalised nursing and nursing dementia care.
The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, a hair salon, summer house and a wellbeing programme which helps residents to maintain their hobbies, try out new...
Care Provided by Quayside Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 150 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Quayside Care Home for full pricing details and T&Cs.
Contact Quayside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Shireen Bonnar(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (150)
Quayside Care Home Reviews (104)
Quayside Care Home has a Review Score of 9.3 (9.251) out of 10, based on 23 reviews in the last 2 years.
Over all time Quayside Care Home has 104 reviews.
The service provided at Quayside Care Home was second to none. During a stressful, emotional, challenging time, myself and my family were supported and were safe in the knowledge that my mother was receiving the highest level of care. The standard of food has increased immensely, and the staff were lovely, including management!
Staff are very friendly and attentive and always on hand to help.
No complaints at all.
She is very happy here and has settled in well.
I can't fault Quayside at all.
The management team are great and very approachable.
The food is great thanks to their amazing chef.
My gran has settled in well to the care home, all the staff are very caring and go above and beyond, food is very good with plenty of choices. My gran's room is kept very clean due to the hard-working housekeeping staff. There is always lots of activity on to keep my gran occupied, overall I am very happy with Quayside.
My overall experience is staff are excellent, the bedrooms are very poor, badly need doing and to be told that only two bedrooms are being done is absolutely ridiculous, something needs to be done to them and done very soon, they are so depressing. More meetings are needed about food, information on everything to do with what is going on in the care home.
Thank you for your kind feedback about the staff at Quayside. We are sorry to hear your experience with the standard of the rooms. Our refurbishment is only doing a percentage of rooms at this time, please contact the Home Manager to discuss the refurbishment further.
Happy with care provision. My husband is always clean, tidy and well-dressed and appears happy although he can't tell me. The staff are attentive and when necessary medical attention was quickly called in. The entertainment team work hard to entertain the residents. The proposed refurbishment fell short, not making bedrooms a priority and the proposition of only two being done will cause an avalanche of complaints from relatives.
Thank you so much for your feedback about the kind care provided at Quayside Care Home. Unfortunately, the refurbishment plan only covers a small percentage of rooms within each unit at this time. We value your feedback and would be happy to discuss this further.
Mum has been in Quayside for six weeks. She is now more settled. The care is good, she is well cared for. Mum enjoys her meals. Activities are varied and Mum enjoys taking part, especially music and art. Family and friends are made welcome.
The food is good - plenty there if you want it (my aunt's words). The nurses are all nice - they take time to talk and to ask how they are, the staff are lovely and hardworking - make sure they get washed. They get a hot bath at night when they want it. They get a game of bingo and there are prizes - the staff tell them what they've got and they get to choose - my aunt got a magnifying glass. They give them a cup of tea - they're very good. My view is that my aunt has never been so contented in the last twenty years. My four cousins all agree and wish to commend you all for your hard work on her behalf. Thank you.
There is a nice ambience at Quayside. The staff are very attentive to my sister. Friendly and cheerful. The rooms are bright and cheery, having her own personal belongings around her. Her medical needs are well cared for. My sister says the food is very good with plenty of variety. Quayside has a wide range of activities to suit the residents, with outings also. The management is extremely helpful to me, with guidance regarding finances etc. My sister is very content, living at Quayside and this gives me peace of mind.
All staff fantastic. Could not do enough for us. Ten out of ten.
Lovely staff and my grandmother has settled in great. A clean room and my gran is being very well looked after. The staff make her laugh and take an interest in her and what she likes. Very happy with all aspects of care and would recommend. The only negative, is the rooms could do with a refresh, as a little dated, but are very clean.
Thank you for taking the time to submit feedback for Quayside. I am delighted that your gran has settled in well. Thank you for your kind words regarding the staff. I will be sure to share this with the team. Whilst I appreciate the rooms are a little dated, I am delighted to advise Quayside will...
I am pleased with the overall care of my father. The staff are always lovely and attentive to my father's needs.
My friend has been happy and settled in her time at Quayside. The staff are very good at keeping me informed of any changes in my friend's health and well being.
My father has been a resident since 2018. He was initially happy enough but the home has deteriorated over this period. When he first moved in there was a core staff of long-serving staff. As a result, the residents were able to develop a "family" atmosphere. However, staff turnover is now very high and all these staff members have now left. His unit is now nearly all staffed by agency workers. I always had a number of concerns with Quayside since he moved in such as poor food, poor decoration, and very basic amenities but I could overlook these as he seemed happy due to the staff previously employed there.
I am now looking to move him out as soon as possible.
Thank you for taking the time to contact us regarding your concerns, a member of our senior team will be in contact with you directly to discuss these in more detail. This will allow us to investigate and identify how we can learn from the issues you raised to ensure this is not repeated in the future. Please accept our apologies for any upset this has caused.
The rooms are extremely small, you could not possibly bring any of your own items to make you feel more at home. You have a bed, chest of drawers, a tiny wardrobe beside a sink, and one chair. That is your room for the next few years until you die. The food is like old school dinners, so all this stuff on their website you can work out a feeding plan with them is just plain lies. When asked if I could put food in the fridge for my sister, the response was, "oh well you know the fridge is really only for milk". When asked if we could buy her a fridge for her room. "Well yes, but we would have to give you the type and the make". That being said I don't know where we would be able to place this fridge, the room is so small. There is a great deal of noise. There are not enough personnel for the residents. That being said I would presume that most care homes are the same. I don't find the level of care very good at all. What a sad world we live in.
Thank you for taking the time to feedback your experience of Quayside Care Home. We take all feedback seriously to enable us to develop and improve the care that we deliver. It is our ethos to work with residents, friends and family to deliver care in the most person-centred way we can for the...
My mum and dad were both residents at the nursing home for about a year. They were in different units due to the care they required. Both my parents received the highest level of care and the staff could not have done anymore to make their time at the home so safe and enjoyable for them. I and all my family can not thank everyone for the care and compassion they showered my parents with. I can not recommend this nursing home highly enough, 10/10.
My mum recently stayed here. I would like to thank all the staff for the excellent care she received. I found the home to be very welcoming and the staff helpful and caring. I could leave after a visit happy in the knowledge that she was safe happy and being looked after to a very high standard.
Your nurses, care and domestic staff are all so loving and caring to our wonderful old folk. The love I've seen them give to each and every one of them is really outstanding. I have been up to this home nearly every day since 2nd February all day so I have seen and each everyone is outstanding. I have no fear over missing a day here and there because I know with my heart he is being cared for with love and respect so thank you so much.
The carers are good. They are very helpful and treat me with respect.
I have always been informed about how my mum has been whether good or bad and she is well looked after 24hours a day.
I have no complaints whatsoever all the staff are brilliant.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 20 July 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Quayside Care Home.
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