Quayside Care Home

The manager is fantastic and a great support to the family. She is very open, honest and welcoming as well as the clinical managers. All staff are a pleasure to interact with and we are very happy with the level of care.

Both uncle and aunt in Quayside and the staff and social service have been excellent in looking after their needs and further care to future needs.

My mother was well looked after here.

Thank you to the manager and her staff, you do an amazing job.

A lot of the food I won't eat. Comfortable space, bed and seats. Lots of room.

I like staying here. The food is quite good. The staff are excellent. The rooms are nice.

Great care has been taken to settle Mum into a new environment. All staff have been very helpful, attentive and kind, making her stay a very positive experience. Thank you.

Very pleasant environment - all questions answered quickly. Any situation or issue resolved professionally. Staff polite and courteous at all times and a genuine sense of care and compassion at all times.

Would definitely recommend this facility.

My wife was at Quayside Care Home for 16 nights of respite care whilst I went on holiday. My wife was visited by members of the family during her stay and they have told me that my wife had received very good care during her stay. The staff had consistently attended to my wife and her wellbeing was very good. Her bedroom was very good and comfortable, the home went out of their way to try and ensure that they provided the same level of comfort as that at home. All in all, I was very pleased with the care she received and would not hesitate to use this facility again.

My mum came here a couple of months ago. She seems to have settled well enough. The staff here are friendly and helpful and seem fond of my mum. The care home itself is somewhat shabby and could do with a bit of updating as furniture is quite worn and rooms could do with a paint. The grounds outside let the place down with grass overgrown and needs weeding. At the end of the day, it's the care that matters.

Well, my overall support in the home is very good and I can safely put my mind at ease knowing my relative is getting a lot of support and care.

Everything is done to a very high standard. Staff are very friendly and efficient.

Very friendly staff, more than willing to help and answer any questions pleasant surroundings.

Generally, the overall experience is good. My mother does not fully participate in the activities so we cannot really comment on these. Food could be more varied but satisfactory. Otherwise, I have no current issues.

Very good. I have no worries about his care.

Always very welcoming and pleasant. Staff always know where my dad is and are able to update us on his condition. He seems to enjoy his food. Everywhere is clean and presentable. He is regularly assessed by doctors for his medication and wellbeing and we are informed promptly.

I find the care home and staff very good. The staff cannot be any friendlier, they are always happy to help. The care home is clean and tidy and has all of the required equipment to help with dads happiness of staying ie TV and remote control.

The staff are all really helpful and friendly which I think is a good thing. The level of care my mother receives is very good.

I am very pleased with the level of care that is provided by the staff. Everyone is very pleasant and friendly and my brother is looked after very well.

The staff who care for all of us are excellent. They work very hard to look after everybody. The staff have the patience of a saint and I can't thank them enough.