Greenacres

Huddersfield Road, Meltham, Holmfirth HD9 4AG
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9.8 140 Reviews
  • Greenacres, Holmfirth
Greenacres in Holmfirth gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1478

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Greenacres to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Tomczynski (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Greenacres are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Greenacres has plenty of onsite parking for visitors.

Greenacres Reviews (140)

9.8

Greenacres has a Review Score of 9.8 (9.771) out of 10, based on 33 reviews in the last 2 years.
Over all time Greenacres has 140 reviews.

Overall Experience
  • 97
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  • 4
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Date Published
  • 140
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Reviewer Connection to Greenacres
  • 58
  • 28
  • 9
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  • 6
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  • 4
  • 3
  • 3
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  • 2
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  • 1
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Total of 140, showing 21-40
Review from A H (Friend of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A friend was admitted to Greenacres this year and is currently in the dementia unit. Overall the carers are kind and caring. Rooms and decor is good and the garden kept to a good standard of maintenance. I understand that the food is good and it's very good to see residents engaged in the range of activities
available. However, the smell of urine in the dementia unit is very unpleasant and at times overpowering. The communal carpet needs replacing after a deep clean of the flooring underneath.
Reply from Clare Sheehan, Careline Advisor at Greenacres

Thank you for taking the time to leave us a review and for the many positive comments, we are sorry to read that during your visits you have experienced an odour, we can assure you that this is not a general concern we have raised in the home and may have been following an accident, we do arrange regular carpet cleans at home level and also professional cleans, we also receive lots of positive feedback in regards the cleanliness of the home and the fantastic job our housekeeping team do. We have discussed this concern with our head housekeeper for it to be monitored, if you do notice anything you feel unhappy with at your visits please do raise this with a member of the team as we would hope your visits are both enjoyable and pleasant.

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Review from Mary B (Friend of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been very content staying here. He tells me how kind and helpful he has found everyone. He says the food is excellent.
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Review from Chris W (Son of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Greenacres after the death of my mother and then returned from 30 years in New Zealand. The management and staff have been friendly, caring and understanding of the special circumstances and caring needs that my father needs. They have made the experience as pleasant as can be and
he has settled in well.
The care staff led by two carers on shift have been thoughtful, considerate; polite and courteous. They have made the necessary adjustments to his care plan as needed and are when possible extremely patient and helpful when I have made requests of them.
The accommodation is clean, beautifully decorated and imaginatively thought through.
I would have 100% confidence in placing my loved ones with Greenacres.
Reply from Clare Sheehan, Careline Advisor at Greenacres

Thank you for sharing such positive feedback about our home. At Greenacres, kindness is at the heart of everything we do and are so pleased to hear your father is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from L H (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely caring home.
The staff are fantastic who really do care about the residents' health and wellbeing. Nothing is too much trouble.
Everything is clean. The meals and food are freshly made.
I would highly recommend Greenacres to anyone.
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Review from Andrew T (Son of Resident) published on 21 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The decision to place a loved one in a care home is stressful for the family and even more so for the person entering. The home worked hard to make the process as easy as possible to negotiate and did everything possible to ease the transition and to make Mum quickly feel at home and part of the community.
The staff - both care and admin - were uniformly excellent, their attitude and activities undoubtedly helped my mother to adjust to the home where she is now very happy. The facilities are very very good, as are the available activities; her room is very comfortable and she enjoys the food.
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Review from M L (Stepson of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stepdad is happy here. He is always clean and enjoys the company and the activities. The home is light and welcoming and there is a good atmosphere about it when I visit. His only complaint is that he is a bit bored at times. However, we don't know if he has engaged in all the activities on offer
or not.
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Review from E B (Granddaughter of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is in Greenacres, and I can honestly say the standards and the care is exceptional. What I love the most is they make such a big deal out of special occasions and really go all out so the residents get involved. I come most days with my little girl, and they dont only make my nan feel welcome,
but myself and my daughter love coming. It's such a fun, friendly, loving atmosphere.
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Review from A N (Aunt of Resident) published on 28 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really lovely care home and very pleasant staff. I do feel things are slipping and seem short-staffed. Breakfast getting later each day.
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Review from Leo K (Son of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very friendly and has a homely atmosphere. I am always offered a drink and Mum seems happy here. She was lonely at home but is usually with other people at Greenacres. Overall the feeling is professional and friendly.
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Review from Jane B (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All are very helpful and caring and the home is very clean. Always ready to help in any way if possible. Mum started out with respite then liked it so much she decided to stay.
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Review from Hazel D (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum feels safe and well looked after.
As a family, we are happy in the knowledge Mum is cared for well. This is a huge relief for us.
Reply from Charlotte Jackson, Customer Care Administrator at Greenacres

Thank you for taking the time to leave a review, we are pleased we can offer your family the relief and reassurance you need.

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Review from Susan B (Friend of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always received a warm welcome from staff. They are very helpful. My friend likes it here and is looked after well. Greenacres is clean, it doesn't smell. Plenty of activities for residents. The rooms are homely. I have been to the Chatty Cafe with my friend today, the buns were to die for!
Reply from Terri Kidd, PR Executive at Greenacres

Thank you for taking the time to write a review, we are always happy to welcome visitors and we are very glad your friend is happy with us in Greenacres and we look forward to seeing you again at the next Chatty Café!

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Review from Richard M (Brother of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything looks ok so far. My brother has only been here for a week and is on a two-week trial. Very impressed so far compared to others which my father-in-law was in a few years ago.
Reply from Terri Kidd, PR Executive at Greenacres

Thank you for taking the time to write a review, we realise it’s still early days but we hope that we can continue to impress you and that your brother will be very happy with us at Greenacres.

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Review from Carol M (Daughter of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Greenacres provides great professional duty of care.
Mum is cared for to the highest standard and I am always kept informed of anything that happens and the staff also support me in the difficult dementia journey we are on.
The staff are caring and patient and treat residents with warmth and compassion.
The
activities are varied and the activities coordinator is always working hard to find new and enjoyable things to do that suit such a variety of residents.
I highly recommend Greenacres as a great home for your family member.
Reply from Terri Kidd, PR Executive at Greenacres

Thank you for taking the time to write such a thorough and lovely review. We know that as a family member it can be difficult to navigate the ‘dementia journey’ and we strive to use our experience to not only care for our residents but support their loved ones every step of the way.

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Review from Charlotte H (Daughter of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having used many homes with other members of our family and not having had a great experience you always worry about finding the right home, but I can't complement this team enough. The home is always clean and tidy, it is homely, when you walk in you nearly always see staff sat with the residents doing
something not just sat watching them. Not once have I had to ask them to get a GP for my mum, they always beat me to it, they are incredibly vigilant, caring and professional. They very quickly got to know mum and provide any support that she needs in a way that she can manage, which can be a challenge due to her dementia.
Reply from Terri Kidd, PR Executive at Greenacres

Thank you for taking the time to write this lovely review. Our person-centred approach is key to helping us get to know our residents which, in turn, helps us to meet their needs quickly and effectively. The team enjoy building bonds with our residents, truly getting to know them and, often, picking up some tips and skills from them!

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Review from B T (Grandson of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was great to see Grandad settled and well cared for in a warm, comfy and clean home. The staff are friendly, professional and helpful. The whole home felt so welcoming and I'm happy he was happy.
Reply from Terri Kidd, PR Executive at Greenacres

What wonderful feedback for our caring team at Greenacres, thank you! We’re also very happy that your grandad was happy in our beautiful home, but we hope he’s just as happy in his new home. Our doors are always open, so please feel welcome to pop in anytime for a cuppa with your grandad.

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Review from Glenn W (Son of Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Greenacres provides a clean, well maintained environment. Staff are helpful, friendly and caring, treating their residents with dignity. Rooms are spacious and set up so that they can be adapted to the needs of the occupier.
Reply from Terri Kidd, PR Executive at Greenacres

Thank you for taking the time to leave this review. We’re glad to hear that you’re happy with the care provided at Greenacres, and we’ll be sure to pass your message on to the team.

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Review from L L (Daughter of Resident) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to live at Greenacres Care Home at the end of April following some changes in her health which had impacted on her independence. From the first visit to look around to the daily visits we have been making to settle Mum in, every member of staff has been warm, kind, caring and considerate. We
feel totally secure knowing that Mum is receiving the very best possible care and all her needs are being met. We know we have made the right choice.
Reply from Terri Kidd, PR Executive at Greenacres

Thank you for taking the time to write a review. It’s really important, as part of our person-centred care, that not only is your mum well looked after but that her loved ones get the support and reassurance they need. We will be sure to pass your kind words on to the whole team at Greenacres!

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Review from C P (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been warm and welcoming. The premises are clean and well cared for. This has obviously been a big change for our family as well as Mum and the staff have shown a deep understanding of our feelings. I cannot fault the care being offered.
Reply from Terri Kidd, PR Executive at Greenacres

Thank you for taking the time to write a review, we know that when a loved one moves into care it can be a worrying and stressful time, we are glad that we could ease some of that stress and hope that you are reassured that your mum is in great hands.

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Review from Mark M (Son of Resident) published on 21 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Greenacres since February 2022 and has been looked after brilliantly. The decision was very difficult for us to move her in the care home but the result has been unbelievable. From the moment we took her in she has become calm, never has she mentioned going home, always looks fresh and
dressed nice. She has a good appetite and told she eats all meals. The care she is given is lovely. The staff who work at Greenacres are so helpful, friendly and always notify us if needed. If sometimes we cannot visit thru work difficulties we can ring to check on Mum and they always let us know how she is doing, which is very reassuring. Knowing Mum is being looked after 24/7 is the best feeling. Thank you to all staff.
Reply from Terri Kidd, PR Executive at Greenacres

Thank you for leaving such a positive review. We pride ourselves on our person-centred care and the relationships we build with our residents and their loved ones. It’s so wonderful to hear that your mum is happy living with us and that our caring team is able to give you and your family peace of mind knowing that your mum will always be given the excellent care she deserves. It goes without saying that you and your family are welcome anytime at Greenacres – we always have the kettle on!

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Greenacres is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Greenacres is calculated as follows: ( (303 Excellents x 5) + (75 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 384 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenacres is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (3)

Sarah

Sarah Tomczynski

Job Title: Registered Home Manager Joined: 2012

“I love working at Greenacres, we are all like a big family with our residents at the centre of everything we do”


Sarah has worked in care for over 18 years and has been at Greenacres for eight and has recently been promoted to Registered Home Manager. Sarah ensures that she is available to help lead the staff team to provide aspirational lifestyle choices for every single one of our residents. Sarah is on hand to answer any queries from our resident’s family and friends and will ensure that anyone coming to live with us can move in with as little disruption as possible. She constantly promotes independence for our residents and works with the Lifestyle Manager to provide regular exciting activities both within the home and on external trips.


Sarah has a certificate in Health and Social Care Management from Leeds Metropolitan University and has recently completed her NVQ Level 5 in Management of Adult and Children’s Services. Sarah is extremely passionate about her role and finds that Greenacres is a huge part of her life – why not pop in and say hello to the Greenacres family next time you are passing?

Maria

Maria King

Job Title: Front of House Manager Joined: 2022

Maria is Front of House Manager at Greenacres.

Verity

Verity Taylor

Job Title: Regional Director Joined: 2019

Verity Taylor is now the Regional Director of the West Yorkshire Region.

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