Greenacres

Huddersfield Road, Meltham, Holmfirth HD9 4AG
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9.8 140 Reviews
  • Greenacres, Holmfirth
Greenacres in Holmfirth gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1478

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Greenacres to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Tomczynski (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Greenacres are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Greenacres has plenty of onsite parking for visitors.

Greenacres Reviews (140)

Total of 140, showing 41-60
9.8

Greenacres has a Review Score of 9.8 (9.778) out of 10, based on 34 reviews in the last 2 years. Over all time Greenacres has 140 reviews.

Overall Experience

  • 97
  • 39
  • 4
  • 0
  • 0

Date Published

140
19
23
34
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Review from Philip M (Husband of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming. Lovely surroundings.

Reply from Terri Kidd, PR Executive at Greenacres

Thank you for taking the time to write this great review.

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Review from S R (Friend of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenacres has the feel of a hotel and is very welcoming. My friend settled in surprisingly quickly and is enjoying life, with just the right care and support. Meal times are always looked forward to!

Reply from Terri Kidd, PR Executive at Greenacres

We always hope that our home strikes the right balance between homely and luxury and it sounds like we have achieved that here! Thank you for taking the time to let us know.

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Review from Janet M (Daughter-in-law of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good on the eye on arrival and all the way to her room. The staff are friendly and nothing is too much trouble. Thank you.

Reply from Terri Kidd, PR Executive at Greenacres

We are pleased to hear that Greenacres has left such a great first impression, thank you for your review.

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Review from I J (Son of Resident) published on 3 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My overall impression is one of a positive, caring environment in which residents are treated with kindness and respect. The home is generally well presented with a rolling programme of decoration but the rooms are a little 'tired' with carpets that need cleaning/replacing. Food appears to be good and
appropriate. It is always possible to be critical of staff attentiveness, particularly where there is quite high staff turnover. Greenacres Care Home is no exception where continuous staff training is essential to provide tailored care for each resident - this doesn't always happen.

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Review from Robert M (Brother of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was my first visit to Greenacres, so I cannot comment on all areas. Everyone seemed very pleasant and treated my sister well. Whilst she would prefer to be living in her own home, she is (perhaps!) starting to accept her new surrounding. Her room seemed to be of a reasonable size, with decent
ensuite facilities. The bed looked comfy. All in all, I was quite impressed.

Reply from Charlotte Jackson, Customer Care Administrator at Greenacres

Thank you for sending your review, it’s lovely to hear that your sister is starting to settle - we can assure you the whole team will do all they can to support her in her transition.

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Review from R M (Daughter-in-law of Resident) published on 26 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited Greenacres for the first time in January 2023. I have been very impressed by the care and support from the staff towards myself and the resident/service user. It has made the transition into Greenacres a less daunting experience for all of us.

Reply from Charlotte Jackson, Customer Care Administrator at Greenacres

Thank you for taking the time to write a review. We know it can be a daunting experience moving and we aim to make that transition as smooth as possible, from first enquiry to admission and beyond. It’s lovely to hear that you have been impressed with your experience and we will pass your praise on to the team.

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Review from Lorna C (Daughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Greenacres Care Home are simply fantastic! My ninety-three year old mother moved into their dementia wing in November 2022. Unfortunately, her stay turned out to be shorter than anticipated as she passed away just after New Year. The care, dedication, kindness and patience shown to her
throughout her time there was wonderful. They were always welcoming to me on my regular visits and their communication on any issues or concerns they had about her was excellent. During Mum's final few days and hours, the respect and dignity shown to her and the care and kindness shown to me in the long hours I spent with her were second to none. And someone was always on hand with tea and biscuits and well as offering toast and sandwiches! I can absolutely recommend them. A huge thank you to everyone there.

Reply from Charlotte Jackson, Customer Care Administrator at Greenacres

Thank you for writing this lovely review for our team at Greenacres - during such a difficult time for you and your family – please accept our deepest sympathies to you all. We’re so sorry for your loss, but we’re glad you feel your mum was well cared for and respected during her time with us.
We are proud of the care and compassion that our staff show to our residents and their families and we can only thank you for acknowledging this here. Please remember you will always be a part of the Greenacres family and you will always be welcome to pop in for a cup of tea and a reminisce about your mum – she will be sadly missed.

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Review from S N (Daughter of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has received excellent care during his stay. The staff are caring, professional and supportive of my dad and all the relatives who visit him. They really try to treat him as an individual and meet his needs.

Reply from Terri Kidd, PR Executive at Greenacres

Thank you for your review, we are really pleased to hear that your dad is getting all the care and support he could need.

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Review from T T (Son of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Room door to the garden was not closed one night and blew open.
Overall, very good.

Reply from Terri Kidd, PR Executive at Greenacres

Thank you for your review. We really appreciate you leaving this feedback for the team at Greenacres. Please be assured that we take all feedback seriously and will look into these concerns about the door to the garden. If you wish to speak to someone about your experience, please contact the home manager at Greenacres, who would be happy to arrange a meeting with you. Alternatively, you can contact our customer care team on 0113 465 4000.

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Review from M H (Son of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother required residential care during the 2020 Covid lockdown. Greenacres was extremely accommodating and do everything possible to allow visits. She has been here for over a year now and enjoys the home very much. She is happier and healthier than she has been for a long time whilst reliant on
home support. I would recommend Greenacres to anyone and thank all the staff for their care and support.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for your review of Greenacres Care Home. We appreciate how difficult the past few years have been, so it is lovely to hear that even during these uncertain times, you were able to maintain regular contact with your mum. It's wonderful to hear you have seen a positive change in your mum’s health and wellbeing since joining us at Greenacres. I will be sure to pass on your kind words to the team.

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Review from Louise P (Niece of Resident) published on 11 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always felt very welcome when visiting my auntie in the home. All the staff are extremely welcoming and very friendly. My auntie talks highly of the staff, saying they are all nice, friendly and help her when she needs support and assistance. She seems very settled which is reassuring for me.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for sharing your experience of Greenacres Care Home. It is wonderful to hear both you and your auntie have received such a warm welcome and that she has settled into life at Greenacres. I will be sure to pass on your kind words to the team.

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Review from Christine K (Daughter-in-law of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Greenacres very professional, friendly and helpful, our questions were answered. It's very upsetting when a loved one needs more care than you can give them, Greenacres seems to have taken that worry from us. We hope my father-in-law settles in well, I'm sure he will.

Reply from Rebekah Steward, Customer Care Team at Greenacres

On behalf of everyone here at Greenacres, I would like to thank you for sharing your experience.
From an initial enquiry to a resident moving in we always do our best to make it as easy a journey as possible. I’m so pleased we were able to provide the support you and your family needed during what can be a very difficult time.
I will pass on your comments to the team at Greenacres.

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Review from Susan W (Daughter of Resident) published on 29 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have only been here six weeks and they have had the best of care, attention to detail in regards to medical needs and wellbeing is excellent. Very friendly staff who are always available to help and assist residents and family alike.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for your review of Greenacres Care Home. We are pleased to hear your parents have settled in well. We take pride in ensuring we are delivering the best care for our residents, whilst ensuring families are supported and have peace of mind. We will pass on your comments to the team at Greenacres.

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Review from Stephen B (Son of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting is well managed with a good emphasis on safety and security. All in all, given the current restrictions, a good experience.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for taking the time to review Greenacres Care Home. It is important that our residents maintain contact with their loved ones whilst ensuring the safety of all those in our care. So it is good to hear you have had such a positive experience during these difficult times. We will be sure to pass on your comments to the team at Greenacres.

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Review from Irene B (Daughter-in-law of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Greenacres reception is always kind and welcoming. The care home is clean and smells fresh. The staff are friendly and interact well with my father-in-law. Due to Covid, I have only been into the reception area and the visitor room.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for your review of Greenacres Care Home. We pride ourselves on ensuring our homes are welcoming for guests, even during these difficult times. We will pass on your comments to the team.

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Review from G J (Son of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenacres offers an outstanding provision of care with highly competent and genuinely caring staff. Organisation, cleanliness, catering and support are all of an extremely high standard. A full programme of activities maintains a strong community feel.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for taking the time to review Greenacres Care Home. We are glad to hear your experience with our home has been so positive. We are extremely proud of our team and we will be sure to pass on your kind words to the team at Greenacres.

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Review from G H (Daughter of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been here a significant length of time. She has received a consistently high quality of care.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for reviewing Greenacres Care Home. We pride ourselves on providing a high standard of care so it is wonderful to hear you have had such a positive experience with your mum’s care at Greenacres. We will be sure to pass on your comments to the staff team.

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Review from J M (Daughter of Resident) published on 20 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have helped my mother settle in and become comfortable with her surroundings. They are always happy to update me on my mother's health, wellbeing and encourage her to mix with other residents and take part in various activities. They demonstrate a continued commitment to looking after my mother
and making her stay a pleasant and happy one.

Reply from Rebekah Steward, Customer Care Team at Greenacres

On behalf of all of the team at Greenacres, I would like to thank you for sharing your experience. It is wonderful to hear how well your mother has settled into life at Greenacres and how supportive the staff have been in helping with this transition. It is lovely to hear she has made some new friends and is getting involved in the many activities on offer. I will be sure to pass on your kind words to the team at Greenacres.

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Review from H R (Daughter of Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Caring staff. Lots of social activities. A home from home!

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Review from Lynn C (Daughter of Resident) published on 3 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything and all the staff are absolutely brilliant. My mum is always happy and content and always has a smile on her face. Lovely home.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for taking the time to review Greenacres. It is lovely to hear your mum has settled in well and is enjoying her time at Greenacres. We pride ourselves on having a dedicated staff team to support both residents and their families, so it is good to know they have been so helpful. I will be sure to pass on your kind words to the staff at Greenacres.

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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Greenacres is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Greenacres is calculated as follows: ( (315 Excellents x 5) + (75 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 396 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenacres is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (3)

Sarah

Sarah Tomczynski

Job Title: Registered Home Manager

Joined: 2012

“I love working at Greenacres, we are all like a big family with our residents at the centre of everything we do”


Sarah has worked in care for over 18 years and has been at Greenacres for eight and has recently been promoted to Registered Home Manager. Sarah ensures that she is available to help lead the staff team to provide aspirational lifestyle choices for every single one of our residents. Sarah is on hand to answer any queries from our resident’s family and friends and will ensure that anyone coming to live with us can move in with as little disruption as possible. She constantly promotes independence for our residents and works with the Lifestyle Manager to provide regular exciting activities both within the home and on external trips.


Sarah has a certificate in Health and Social Care Management from Leeds Metropolitan University and has recently completed her NVQ Level 5 in Management of Adult and Children’s Services. Sarah is extremely passionate about her role and finds that Greenacres is a huge part of her life – why not pop in and say hello to the Greenacres family next time you are passing?

Maria

Maria King

Job Title: Front of House Manager

Joined: 2022

Maria is Front of House Manager at Greenacres.

Verity

Verity Taylor

Job Title: Regional Director

Joined: 2019

Verity Taylor is now the Regional Director of the West Yorkshire Region.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenacres to verify any information. View our terms and conditions. Greenacres has an Enhanced Service - more info.