Greenacres

Huddersfield Road, Meltham, Holmfirth HD9 4AG
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9.8 140 Reviews
  • Greenacres, Holmfirth
Greenacres in Holmfirth gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1478

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Greenacres to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Tomczynski (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Greenacres are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Greenacres has plenty of onsite parking for visitors.

Greenacres Reviews (140)

Total of 140, showing 61-80
9.8

Greenacres has a Review Score of 9.8 (9.778) out of 10, based on 34 reviews in the last 2 years. Over all time Greenacres has 140 reviews.

Overall Experience

  • 97
  • 39
  • 4
  • 0
  • 0

Date Published

140
19
23
34
106

Review from E K (Daughter of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and obviously care about their residents. They listen to our requests, queries and questions - they do their best to help whenever they can. Just one thing; as we can't come and go freely (Covid), I would like to have regular communication regarding Dad's care ie, if he's
seen a dietician or physio etc. It's difficult to get to speak to the right person who can help with this aspect.

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Review from K B (Daughter of Resident) published on 12 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Greenacres for respite care originally, but after two weeks, he was asking if it was ok for him to stay permanently because he liked it so much. It means a lot to the family to know he is safe and cared for so well.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for taking the time to review Greenacres. How wonderful that your father decided to make his stay with us more permanent. It's so lovely to hear when someone settles into a new home so well. We pride ourselves on the wellbeing and safety of residents, and it must be a great comfort to yourselves to know that your father feels safe and content in his new home. I will be sure to pass on your kind words to the team at Greenacres.

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Review from P W (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would be a lot better if there was a greater continuity of care. Those carers who have been there for a while are very helpful.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Feedback is extremely important to us. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. Our residents are our top priority and we pride ourselves in giving the highest levels of care at all times as well as having an activities programme with a varied and busy schedule to suit all pastimes and interests. If you would like to discuss anything further, please do contact our Customer Care Team.

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Review from M W (Daughter of Resident) published on 22 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the care my dad received at Greenacres care home by all the staff who work there. I am especially happy with how well the staff know my dad and his quirky ways. I hadn't mentioned a medical condition that he hadn't had issues with in the last five years, and given that he can't
tell us, it was picked up along with other medical needs by the alert staff. I feel he is being cared for by family, and he loves his home, which means I can relax knowing he couldn't have better care.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes, enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.

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Review from George T (Son-in-law of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After viewing several care homes, my wife and I settled on Greenacres as a clear leader in the facilities, staff and activities available to residents. My father-in-law, although pretty fit physically for any 83 year old, was suffering from dementia which meant he was unable to fend for himself. In
the time he was there, all our expectations were met, sometimes exceeded but throughout all staff and management did what they could to make the environment a home and a place he was always happy to return to.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review of Greenacres and for the lovely way you have described our home. We are so pleased to hear your father-in-law has settled into her new home well. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centered care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. The staff team will be delighted to hear your kind words which I shall be sure to pass along.

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Review from Margaret S (Daughter of Resident) published on 2 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away at Greenacres in February after a stay of over three years. This very sad event was eased by the love, care and kindness showed to her by all the staff and indeed to myself and my brother. It was clear that mum was very fond of a lot of the staff, evidence of close relationships
developed over the three years. The support was very professional too, the deputy and senior care staff explained very clearly about palliative care and answered all our queries at different stages. The last 12 months have been tough, we've been more reliant on the staff to keep mum's spirits up and they've responded tremendously. We are so very grateful.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review and for the lovely way you have described our home and team. We would like to offer our deepest condolences to you and your family at what must be a very difficult time. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.

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Review from A S (Son-in-law of Resident) published on 16 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the best care homes I have come across - If I had known about it when my mum needed care, I would have had no hesitation sending her to Greenacres, Meltham.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.

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Review from Maxine T (Daughter of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to extend my utmost gratitude to all the team at Greenacres care home. My father was so happy in your care, and you made his last year as enjoyable as possible through all the covid 19 restrictions placed upon residents and visitors. I know this continues. My father recently died in Greenacres,
but he was looked after by the most caring, wonderful team. He had been in hospital unrelated to the covid-19 virus, and with the support of Greenacres, he was able to return there for his last few days. My father was treated with the utmost respect taking all his needs into consideration and ours too as his family. Whilst this was a very sad situation, I wanted to thank all of you for upholding my father's dignity and delivering his care in a very calm and welcoming environment. With the help of the district nurses, GP and your care and kindness, my father died peacefully in a place he called his home. A big thank you to each and every one of you for everything you do.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you so much for your kind words regarding our Greenacres home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents and I am so pleased to hear that this is what you have found at Greenacres. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.

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Review from A C (Sister-in-law of Resident) published on 1 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very pleasant. Staff very kind and residents well cared for. As in lockdown, we cannot visit inside - so seeing people through an outside window is difficult, especially in the cold weather. The activities that are held at Greenacres are very good and the staff go over and beyond to keep
everyone happy, even though they miss their own families.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for your review. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found with us. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.

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Review from Patricia W (Daughter of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Greenacres for 20 months. In this time she has been cared for by the staff in a kind and caring way. Mum didn't want to come into the home but eventually settled well. Covid affected everyone but the staff have supported Mum throughout. This relates to all the staff, from management
to careworkers, kitchen and cleaners.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We are so pleased to hear your mum settled into our home well. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. The staff team will be delighted to hear your kind words which I shall be sure to pass along.

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Review from Sharon G (Niece of Resident) published on 18 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for 10 years, I have always found the staff informative and caring. The home is very clean and the residents seem extremely happy. They seem to enjoy a lot of activities and I keep up to date with events going on through Facebook. I have enjoyed seeing my aunt today for the
first time in 11 months with a booked visit. I would highly recommend Greenacres.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review of Greenacres and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.

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Review from A M (Daughter of Resident) published on 24 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy and says he's glad to be at Greenacres. He's well looked after and it gives the family peace of mind to know he's being well cared for.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.

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Review from N M (Son of Resident) published on 24 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been wonderful looking after my mum even when she became poorly and bedfast.
Very patient and kind staff. Managed to keep her Covid-safe in very difficult circumstances. Well done!

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you so much for your kind words regarding our home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We will ensure the team receive your message.

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Review from Bob A (Son of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Modern well-appointed, spacious, purpose-built property. The home is well run and has been very good at protecting its residents and staff against coronavirus. Unfortunately, due to lockdown measures and my mother’s concentration and hearing, visits have been limited and at a distance. She appears to
be being looked after well.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from Jayne M (Daughter of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Greenacres now for around 5 months and I am delighted with the care that he receives each day. The staff know him really well and will try to engage him in a range of activities that they know he has enjoyed in the past. It has been very difficult during this time to visit Dad and
he does not cope well with phone calls. However, the staff are always very happy to talk about his day when we call and we never feel rushed during the calls. We enjoy looking at photographs on the Facebook page and Dad always looks happy and well cared for. We were very reluctant for Dad to go into a care home at the beginning of this year but we now know that this is the best place for him to live, as he is part of a community again and he is safe, well cared for and engaged in a variety of stimulating activities. We are so very grateful to the staff at Greenacres on a daily basis.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review of Greenacres and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.

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Review from Roger M (Son of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful and find time to listen and discuss the needs of the resident. They are patient and friendly. The staff never make us feel that we are being a nuisance. I would point out that we have not entered the home due to the current regulations.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you so much for your kind words regarding our Greenacres home and staff. Feedback is extremely important to us, and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from D J (Son of Resident) published on 24 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mum. Thank you so much.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.

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Review from Diana H (Niece of Resident) published on 11 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I'd like to wish my Aunty a happy 100th birthday today 26th April, unfortunately, as I'm in shielding for 12 weeks, mum, her sister and I won't be able to visit. However, as soon as lockdown is lifted, we will be up to see her. Send her our love. Stay safe.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you so much for taking the time to write this Greenacres review. We will ensure that your comments are passed to your Aunty on her milestone birthday!

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Review from Gini W (Daughter of Resident) published on 11 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been cared for at Greenacres for three years. The staff have all been kind, caring and professional.
During these past weeks of lockdown due to the Coronavirus, they have continued with the same impressive care and attention to detail to ensure the safety, wellbeing and happiness of
my Mother.
I particularly love the social media page which allows me to see what activities and entertainment are going on. The cinema room is a real winner for Mum who loves music and musicals.
I look forward to life returning to normal so I'll be able to spend quality time with her, but in the interim period I would like to thank all at Greenacres ...you're amazing!

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review of Greenacres and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.

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Review from Christine (Friend of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Staff at Greenacres are kind and caring. They are sensitive and reassuring to each resident's individual needs.
When visiting they are welcoming and always pleasant and helpful on the phone.
As we leave Greenacres we feel the residents are in safe hands.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review of Greenacres and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.

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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Greenacres is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Greenacres is calculated as follows: ( (315 Excellents x 5) + (75 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 396 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenacres is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (3)

Sarah

Sarah Tomczynski

Job Title: Registered Home Manager

Joined: 2012

“I love working at Greenacres, we are all like a big family with our residents at the centre of everything we do”


Sarah has worked in care for over 18 years and has been at Greenacres for eight and has recently been promoted to Registered Home Manager. Sarah ensures that she is available to help lead the staff team to provide aspirational lifestyle choices for every single one of our residents. Sarah is on hand to answer any queries from our resident’s family and friends and will ensure that anyone coming to live with us can move in with as little disruption as possible. She constantly promotes independence for our residents and works with the Lifestyle Manager to provide regular exciting activities both within the home and on external trips.


Sarah has a certificate in Health and Social Care Management from Leeds Metropolitan University and has recently completed her NVQ Level 5 in Management of Adult and Children’s Services. Sarah is extremely passionate about her role and finds that Greenacres is a huge part of her life – why not pop in and say hello to the Greenacres family next time you are passing?

Maria

Maria King

Job Title: Front of House Manager

Joined: 2022

Maria is Front of House Manager at Greenacres.

Verity

Verity Taylor

Job Title: Regional Director

Joined: 2019

Verity Taylor is now the Regional Director of the West Yorkshire Region.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenacres to verify any information. View our terms and conditions. Greenacres has an Enhanced Service - more info.