Greenacres

My parents have only been here six weeks and they have had the best of care, attention to detail in regards to medical needs and wellbeing is excellent. Very friendly staff who are always available to help and assist residents and family alike.

Visiting is well managed with a good emphasis on safety and security. All in all, given the current restrictions, a good experience.

Greenacres reception is always kind and welcoming. The care home is clean and smells fresh. The staff are friendly and interact well with my father-in-law. Due to Covid, I have only been into the reception area and the visitor room.

Greenacres offers an outstanding provision of care with highly competent and genuinely caring staff. Organisation, cleanliness, catering and support are all of an extremely high standard. A full programme of activities maintains a strong community feel.

Mum has been here a significant length of time. She has received a consistently high quality of care.

The staff have helped my mother settle in and become comfortable with her surroundings. They are always happy to update me on my mother's health, wellbeing and encourage her to mix with other residents and take part in various activities. They demonstrate a continued commitment to looking after my mother and making her stay a pleasant and happy one.

Lovely care home. Caring staff. Lots of social activities. A home from home!

Everything and all the staff are absolutely brilliant. My mum is always happy and content and always has a smile on her face. Lovely home.

The staff are very helpful and obviously care about their residents. They listen to our requests, queries and questions - they do their best to help whenever they can. Just one thing; as we can't come and go freely (Covid), I would like to have regular communication regarding Dad's care ie, if he's seen a dietician or physio etc. It's difficult to get to speak to the right person who can help with this aspect.

My father went into Greenacres for respite care originally, but after two weeks, he was asking if it was ok for him to stay permanently because he liked it so much. It means a lot to the family to know he is safe and cared for so well.

Would be a lot better if there was a greater continuity of care. Those carers who have been there for a while are very helpful.

I am really pleased with the care my dad received at Greenacres care home by all the staff who work there. I am especially happy with how well the staff know my dad and his quirky ways. I hadn't mentioned a medical condition that he hadn't had issues with in the last five years, and given that he can't tell us, it was picked up along with other medical needs by the alert staff. I feel he is being cared for by family, and he loves his home, which means I can relax knowing he couldn't have better care.

After viewing several care homes, my wife and I settled on Greenacres as a clear leader in the facilities, staff and activities available to residents. My father-in-law, although pretty fit physically for any 83 year old, was suffering from dementia which meant he was unable to fend for himself. In the time he was there, all our expectations were met, sometimes exceeded but throughout all staff and management did what they could to make the environment a home and a place he was always happy to return to.

My mother passed away at Greenacres in February after a stay of over three years. This very sad event was eased by the love, care and kindness showed to her by all the staff and indeed to myself and my brother. It was clear that mum was very fond of a lot of the staff, evidence of close relationships developed over the three years. The support was very professional too, the deputy and senior care staff explained very clearly about palliative care and answered all our queries at different stages. The last 12 months have been tough, we've been more reliant on the staff to keep mum's spirits up and they've responded tremendously. We are so very grateful.

One of the best care homes I have come across - If I had known about it when my mum needed care, I would have had no hesitation sending her to Greenacres, Meltham.

I would like to extend my utmost gratitude to all the team at Greenacres care home. My father was so happy in your care, and you made his last year as enjoyable as possible through all the covid 19 restrictions placed upon residents and visitors. I know this continues. My father recently died in Greenacres, but he was looked after by the most caring, wonderful team. He had been in hospital unrelated to the covid-19 virus, and with the support of Greenacres, he was able to return there for his last few days. My father was treated with the utmost respect taking all his needs into consideration and ours too as his family. Whilst this was a very sad situation, I wanted to thank all of you for upholding my father's dignity and delivering his care in a very calm and welcoming environment. With the help of the district nurses, GP and your care and kindness, my father died peacefully in a place he called his home. A big thank you to each and every one of you for everything you do.

The home is very pleasant. Staff very kind and residents well cared for. As in lockdown, we cannot visit inside - so seeing people through an outside window is difficult, especially in the cold weather. The activities that are held at Greenacres are very good and the staff go over and beyond to keep everyone happy, even though they miss their own families.

Mum has been in Greenacres for 20 months. In this time she has been cared for by the staff in a kind and caring way. Mum didn't want to come into the home but eventually settled well. Covid affected everyone but the staff have supported Mum throughout. This relates to all the staff, from management to careworkers, kitchen and cleaners.

My aunt has been a resident for 10 years, I have always found the staff informative and caring. The home is very clean and the residents seem extremely happy. They seem to enjoy a lot of activities and I keep up to date with events going on through Facebook. I have enjoyed seeing my aunt today for the first time in 11 months with a booked visit. I would highly recommend Greenacres.

My dad is very happy and says he's glad to be at Greenacres. He's well looked after and it gives the family peace of mind to know he's being well cared for.