Greenacres

Very friendly staff. Nothing too much trouble.

Clean and pleasant atmosphere. Friendly staff, very willing to help. Only been a resident for a short while but already feels at home.

Mum has been in Greenacres for approx 4 years. During that time she has been looked after very well and seems very happy with all aspects of care. The staff are all very attentive and well trained. Prior to Mum going to Greenacres, we had visited other care homes in the area and chose Greenacres - a decision we are still pleased with.

My mother resided at Greenacres for the best part of two years until she had to move to a nursing home for nursing care. The home was always clean and Mum had a good sized, well-decorated room, that was always clean and cosy. All the staff, from manager to care staff and maintenance man were always pleasant and helpful to my mum and to family and other visitors. All in all, the home is as near to a home from home as anywhere could be.

He enjoys the activities and entertainment provided especially the pop-up restaurant and café.

Full marks for dedication and care of vulnerable residents.

A very professional team in a very nice, purpose-built facility.

Lovely atmosphere. Staff are very friendly and encouraging, would recommend.

I recommend Greenacres to others with dementia issues and whose relatives or carers want to sure of a good standard of care.

Mother is in good, caring hands at Greenacres which is important as her health fluctuates and mobility decreases. Her room is personalised with her own furniture, pictures etc. Entertainment in-house is not to mother's taste so she writes letters, reads, listens to the radio and watches tv in her room, and staff have arranged transport and the company of a carer to enable her to go to a concert in the town which was much appreciated. She has a room on the ground floor which enables her to see people passing by, and trees which change with the seasons, which is important to her. The home is kept clean and is spacious and well maintained.

My Mum received a very warm and friendly welcome on her arrival at Greenacres. She is happy and has settled in nicely, and is also very happy with her room and feels very comfortable and is already calling it 'home'.

The facilities, staff and activities are very good and we are happy as a family with our choice of care home.

Overall though I think Aunt M is happy enough in the home.

Very happy with Greenacres as a care home for my mother.

I would recommend Greenacres care home to anyone, the rooms are excellent and the staff are so kind and friendly to everyone, I am so glad I chose this home for my mum, the caretaker will do whatever he can to help.

I have always found the care given at Greenacres to be to a high standard. The staff are friendly, helpful, patient with the residents, and very professional. The place is clean, bright and airy. Bedrooms are well aired during the day. Meals appear to be healthy and appetising and care is taken to encourage residents to eat when they become difficult with eating.

The care my brother has received at Greenacres Care Home, Meltham has been excellent. The staff throughout, from management to catering staff have always shown compassion and understanding. The home itself is purpose built and the emphasis is put on 'openness and freedom' for its residents. The care staff are experienced and this is evident in their communications with resident's family and friends. Residents are encouraged to take advantage of any activities going on in different lounges and to socialise where possible.

My mother has been at Greenacres for 5 years and has always been very happy there. The staff are very caring and do all they can to make my mother comfortable. The extended family are always made welcome.

My husband has been in care at Greenacres since 2011. The food is very good and care he gets is very good when he lets them. Only thing I will say as a negative is not enough staff, they seem to have a lot leave and then new ones come and go. For the residents this is not good. If this can be addressed it would be better as then the residents would have more one to one care.

My sister and I are very pleased with the care my mother receives. The carers are very considerate and encouraging, always cheerful and keep us well informed. Although there are a lot of resources for activities no one seems to have the time to encourage the residents to participate. My mother complains that she doesn't know what activities there are and is unable to comprehend the very complicated spreadsheet outlining the weekly activities. A daily board which the residents could easily see would be a bonus. My 'excellent' score for staff refers to the carers. Sometimes the front of house staff can be unwelcoming and offhand.