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- Rosebery Manor Care Home - Avery Collection







Conveniently situated amidst serene surroundings in Epsom, Surrey, Rosebery Manor provides top-notch residential care, nursing care, and dementia care. The facility also offers short-term respite care, catering to those seeking brief stays in Surrey care homes.
Rosebery Manor, a residence of unparalleled comfort and excellence, presents a selection of en-suite studios and one-bedroom apartments, each featuring a kitchenette, lounge area and balcony or patio access.
All rooms boast high-quality furnishings, blending...
Care Provided by Rosebery Manor Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rosebery Manor Care Home - Avery Collection for full pricing details and T&Cs.
Contact Rosebery Manor Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Lorraine Hardy (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Room Information
- Single Rooms (95)
Rosebery Manor Care Home - Avery Collection Reviews (114)
Rosebery Manor Care Home - Avery Collection has a Review Score of 9.9 (9.875) out of 10, based on 31 reviews in the last 2 years.
Over all time Rosebery Manor Care Home - Avery Collection has 114 reviews.
Could not recommend Rosebery Manor enough. The care, kindness and friendship and the dignity they showed my aunt was wonderful. We were always made to feel very welcome with our visits and I know that auntie Rita enjoyed her time at Rosebery. Thank you xx
It was our pleasure getting to know you and of course your Aunt in these later years.
We do our best to ensure our home is a close to being home and offer the person centred care that is so important to our residents.
Once again I thank you on behalf of the team and all those who make a difference.
A huge thank you goes to Rosebery Manor. During my aunts stay she was treated very well. She was shown dignity, kindness, respect and wonderful care by everyone who works there. I was also offered that same kindness on my visits. I would recommend Rosebery Manor if you want your loved ones cared for with great professionalism at what can be a difficult time. Thank you
Thank you for taking the time to leave a review. It was our pleasure to be able to support you at a time needed the most. We were pleased you chose Rosebery Manor for your loved one and were able to offer you all as a family the care and support. We are a team who all support each...
The Rosebery Manor care home is a great place. The staff are incredible and really look after everyone. The facilities are very good also, especially the downstairs communal cafe area. The food is also very good. Rate very highly.
We pride ourselves on ensuring our residents and their visitors have a positive visit with us.
We were recommended Rosebery Manor by another family. We looked at several care homes and we loved the feel of Rosebery. Since moving in my mum has been cared for brilliantly. It's been a ch a relief to know she is so well looked after.
Thank you from all the team for leaving a review. When a resident settles in to Care Home living just like your mum we all know it was the right time for them. We pride ourselves on ensuring our residents feel safe and supported and that our home becomes their home and yours.
We are as a family very happy with Roseberry manor all the staff are very kind and caring, mum has settled very well she enjoys all the activities, and little outings she has done. Mum has been there 4 months now, she is looking forward to the spring where they have a lovely garden area.
Your mum has settled into a care setting really well and she really is enjoying the social side of Rosebery. Knowing there is the care and support as and when she needs it is not only reassuring for your mum but also for you as a family. We too are looking forward to the spring.
My father resisted moving to a care home for a long time, but in September this year he had a couple of falls and after a few weeks in hospital he decided he did not want to go back to his own home. I was initially concerned that he might find it hard to settle in but my fears were groundless. From Day One the nursing staff went out of their way to meet his needs, and the friendliness of all members of staff has really helped him. He is happy, settled and receiving excellent care.
Thank you for taking the time to leave a review for Rosebery Manor. Many enquiries are not always in need for immediate admission. It can take a little time for the benefits of onsite care and nursing support to fully confirm the decision to move from a family home. We are so pleased that this has worked well for your father who made his own informed decision to join us at Rosebery.
From the time our family made enquiries about Rosebery Manor the staff could not have been more helpful and welcoming. Mum and dad receive medical care at the home and the medical team are friendly caring and professional. The meals and activities are varied, enjoyed and of a high standard. All staff are friendly and the reception team always make each visit a welcoming one. Facilities and cleanliness are of a high standard.
Happy New Year, and what a wonderful way to start 2026. We appreciate the time and kind words for leaving Rosebery Manor a review. It is our commitment to ensure all families and friends of our Residents feel that this is their home too. we look forward to seeing you on your next visit. Thank you from all the team at Rosebery Manor.
Rosebery Manor looks after a wide span of residents and every one of them is well cared for and treated as an individual. The majority of care staff are on first name terms with all the residents and the building is attractive, well decorated and kept spotlessly clean.
Hot and cold drinks and nibbles are always available in the reception area for residents and visitors.
When things do go wrong the staff are good at getting them fixed.
There are a range of activities available throughout the week for those that are interested/able and the team make every effort to encourage attendance.
Costs are very high, but they seem to be similar everywhere we looked.
If you are looking for a care home or "assisted living" Rosebery Manor should be on your list to check out.
We appreciate your kind words and this will help others looking for care, support and nursing needs in our are.
All at Rosebery wish you a Happy Christmas and look forward to seeing you over the festive period.
What a wonderful resident home! The care that the team gave our Mum was exemplary. All so kind and caring and nothing too much trouble for them. The atmosphere there is a happy one with lots of activities to suit all.
Thank you so much for taking the time to write a review of Rosebery Manor. It was our pleasure to welcome your mum to Rosebery Manor and to support and care for her during her time with us. We are here to welcome you at anytime. We have got to know you all so well and hope you will drop in for a coffee and to say hello.
My sister and I have been very impressed with the care that our father is receiving at Rosebery. He was a reluctant 'inmate' (his word) and they have worked hard to help him settle in. He has been a resident for nearly 3 years and is thriving there. They have taken time to get to know him and let him live there the way that he wants.
Thank you for your time writing a review about Rosebery Manor. It is so important not just to offer a personalised care plan for each resident but to offer them the choices of how they like to spend their day. With all this individual support we can ensure our residents live in a way in which they choose.
Mum has just moved in and she has been made so welcome by the home and staff. Being in the carehome is a new experience for all if us but the staff have been so helpful to all of us trying to get used to it. Any extra help I have asked for for mum has been provided. All the staff - carers, nurses, admin catering are all committed to the well being of their residents and families.
Thank you For taking the time to write a review for us. We will always do our best to ensure each resident is cared for and supported in the way that they choose. Regular care plan updates and good communication between family, resident and team is a priority.
My husband, who has Alzheimers, moved into Rosebery Manor on 22nd October. I have found it to be a very welcoming & extremely caring environment. He has a beautiful bedroom & en suite, the food is incredible, as is the entertainment. However the best thing about Rosebery Manor is the staff. They listen to my husbands needs, deal with any issues promptly & efficiently and action any request quickly, they are so caring. Particular mention to Antonia & Sylvia
We will share your kind words with the team. I know they will appreciate you taking the time to review Rosebery Manor.
My mum has been staying here for a while now, and I can honestly say the level of care is exceptional. The staff are absolutely incredible - consistently professional, friendly, and always willing to go the extra mile. They make my mum feel truly welcome and supported, which means so much to us as a family.
The food is amazing and very varied, with great attention to quality and choice. There is also a wonderful cross-section of activities available, ensuring there is always something engaging and enjoyable for the residents.
The home itself is spotlessly clean, and the gardens are beautifully maintained, creating a calm and uplifting environment.
I'm genuinely grateful for the care and warmth my mum receives every day. Highly recommended.
It is with pleasure that our entire team offer the care and support to each resident personally to meet their needs.
We are grateful for your kind words and pleased to know we make a difference o your mum and to you as a family.
Mum is much better than six months ago and seems happier in herself
Much more positive attitude across the home than six months ago
It is our pleasure that we can make a difference to your mum and to you as a family.
Overall I would class the standard of catering as very good. I tend to provide my own breakfast in my rooms. I regularly have lunch in the restaurant (first floor) and the menus is excellent and the quality of food is equally good. Overall eating there is pleasantly quiet. I am less happy with the suppers, these are only available in one's rooms or n the ground floor restaurant. While the quality of the food is good the restaurant becomes overcrowded and noisy and the menus less imaginative.
Thank you for your positive review, it is great to hear that overall you rate Rosebery Manor very highly and it is lovely to have you as a resident.I take on board your feedback regarding the ventilation in the warmer months and this is something that we will continue to look into. With regards to...
My Mother moved here a week ago. We couldn't be happier with the high standard of care. So many small details to make her stay enjoyable. The home is very clean and welcoming. Food choices are excellent. Residents can order something else if they don't fancy the menu. Menus are restaurant style. There are lots of appealing activities. Already she says things like don't visit in the morning I will be at Thai Chi. She commented to me that everything revolves around Residents wishes not staff convenience. Every member of staff has been exceptional, so friendly and willing to help. The garden complete with help yourself ice cream is lovely. The cafe where Residents and visitors alike can stay for drinks and snacks is a great concept. Her flat is light and airy. Having a sitting room ,bedroom , bathroom and kitchenette makes it feel so much like home. Supervision is unobtrusive, she chose to be checked on every 2 hours at night. Residents have a pendant to call staff.Overall 5*
Thank you for taking the time to write a review of Rosebery Manor. It is a pleasure to welcome your mum to our home and of course, you all as a family. Our aim is to always provide a positive and personal approach. We take pride in offering a day that each resident would choose with the right support and care in place. Once again, thank you. As a team, we appreciate your kind words.
I have been visiting a friend since she moved into Rosebery Manor Care Home nearly ten years ago. I have always found it to be a very caring and happy home with a lovely, warm atmosphere. Lately, I have been visiting more regularly and am always greeted with smiling, helpful, and attentive staff. My friend is also very happy with the high standard of care that she receives. Thank you very much to everyone involved at Rosebery Manor.
Thank you for for taking the time to review our home. Rosebery Manor does have a wonderful atmosphere and that is with great thanks to our residents, their friends and family, and our team who offer the person-centred care expected within a community. Our welcome extends to all who visit and who...
My Mother moved to RM 3 months ago and has settled in very well. The staff are always cheerful and helpful and make her feel as ease. My Mother had a serious health scare soon after arriving which resulted in a hospital admission which set her back in terms of her cognition and mobility. The staff have encouraged her to regain her previous levels of mobility and have been very attuned to any slight deterioration so that her health remains on a positive track. As a family, we are delighted with the care room at RM.
Thank you for taking the time to review Rosebery Manor. We will share your kind words with all the team. Every day each and every one of us continues to encourage and support where it is needed and we know this makes a difference. We look forward to seeing you soon at Rosebery.
If Dad has any issues, we can be certain he will be listened to and his views considered.
The ambience and quality of the Care Home is akin to a smart, comfortable hotel. The gardens at the back of the home are nicely arranged with ample seating in good weather and a well-stocked, eye-catching pond.
Our experience is that residents' family members and friends are welcome to visit. Coffee and tea are almost always available with fruit, biscuits, cakes or pastries and maybe wrapped sweets.
There can sometimes be odd niggles. Providing this level of care to elderly loved ones is never straightforward. With Dad, we are confident that he is in the best place we could want for him. He is happy there too.
Thank you for taking the time to leave a review of Rosebery Manor and your and your dad's view of our home and support. We work as a team to ensure all residents have a personal experience that suits their needs, their likes, and how they spend their time with us. We look forward to your visits and welcoming all our families to our home. Thank you from all the team at Rosebery.
Recently arranged for a close neighbour to take residency at Roseberry Manor. Very impressed by the empathy, professionalism, friendliness, and patience of the staff, nothing is too much trouble for them to ensure a comfortable and positive stay for their residents. Would recommend friends and family.
Thank you. Your review of our home is helpful to so many who are looking for support, and nursing care. The entire team thank you for taking some time to leave a review of Rosebery Manor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Rosebery Manor Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Rosebery Manor Care Home - Avery Collection.
Meet the Team (7)

With over three years of dedicated service at Rosebery Manor Care Home, I am proud to step into the role of General Manager. Passionate about person-centred care, I work closely with residents, families, and staff to ensure everyone feels valued, heard, and supported. I pride myself on upholding the highest standards of care and excellence. I’m always here to offer a warm welcome to new residents, relatives, and visitors—making sure everyone feels at home from the moment they walk through our doors.

I joined the team at Rosebery Manor just before we opened our doors to our 1st resident in December 2014.
We completely understand the importance of choosing the right home for your loved one or for yourself. For some, this can be quite a daunting and difficult time and my role here is to support all those looking for the right level of care or nursing needs with a home-from-home lifestyle. Supporting you and offering all the information you need to allow an informed decision to be made. I am extremely proud to be a part of the team here at Rosebery and to know that we do make a difference to many.

The housekeeping team and I make sure our home is kept clean and tidy to a very high standard. We provide a weekly service to all our residents to ensure their private apartment suites are maintained to their personal preference and their laundry requirements are met. The communal areas are cleaned daily so our home looks as good today as it did when we first opened in 2014. We take great pride in our home and value the lovely relationship we have with all our residents.

Lucia started working in the care industry in 2016. Initially Lucia joined Rosebery Manor as a care supervisor and moving up in her role to now lead the care team.
Lucia is focused and motivated to support our assisted living residents and all those who play an important part in their day.
A well-organised leader of the team who ensures all staff are well-trained. She likes to encourage growth within the care team.

Neal has been a Chef for 24 years and has worked in various roles and establishments throughout the industry. Neal has been at Rosebery Manor for over 5 years and enjoys catering for our residents in all three of our restaurants.
Meeting all dietary requirements and requests on a daily basis is something that Neal prides himself on.
Neal leads a team that delivers a well-balanced, nutritious and beautifully presented course, served to all whatever time of day.

My name is Jason and I joined Rosebery Manor in 2024 following over 20 years in joinery. I took on the role of Maintenance Manger in 2025. My days are full and varied. Our residents safety and well-being is priority to ensure we offer our the comforts and environment of their choice. Maintaining our communal areas and complying with Senior Living standards I offer a high standard with dedication, initiative and motivation.

Getting to know the residents and their likes and interests as well as dislikes helps build positive
relationships that enables us to support them to live as independently as possible and ensure their well-being is priority.
I have a great team who all put the resident’s well-being first and their support and teamwork is exceptional.
I look forward to continuing my journey at Rosebery Manor.
Frequently Asked Questions about Rosebery Manor Care Home - Avery Collection
What types of Care is Rosebery Manor Care Home - Avery Collection registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rosebery Manor Care Home - Avery Collection have?
There are 95 Single Rooms.
What are the Facilities & Services at Rosebery Manor Care Home - Avery Collection?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rosebery Manor Care Home - Avery Collection to the centre of Epsom?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosebery Manor Care Home - Avery Collection to verify any information. View our terms and conditions. Rosebery Manor Care Home - Avery Collection has an Enhanced Service -more info.