Rosebery Manor Care Home - Avery Collection

Very pleased with the care and facilities. But very expensive

Rosebery Manor is a lovely care home. All the staff I have encountered are professional & friendly. I am confident my father (who is on the dementia wing) is getting excellent care. The facilities are also very nice & the food smells & looks delicious.

Could not recommend Rosebery Manor enough. The care, kindness and friendship and the dignity they showed my aunt was wonderful. We were always made to feel very welcome with our visits and I know that auntie Rita enjoyed her time at Rosebery. Thank you xx

A huge thank you goes to Rosebery Manor. During my aunts stay she was treated very well. She was shown dignity, kindness, respect and wonderful care by everyone who works there. I was also offered that same kindness on my visits. I would recommend Rosebery Manor if you want your loved ones cared for with great professionalism at what can be a difficult time. Thank you

The Rosebery Manor care home is a great place. The staff are incredible and really look after everyone. The facilities are very good also, especially the downstairs communal cafe area. The food is also very good. Rate very highly.

We were recommended Rosebery Manor by another family. We looked at several care homes and we loved the feel of Rosebery. Since moving in my mum has been cared for brilliantly. It's been a ch a relief to know she is so well looked after.

We are as a family very happy with Roseberry manor all the staff are very kind and caring, mum has settled very well she enjoys all the activities, and little outings she has done. Mum has been there 4 months now, she is looking forward to the spring where they have a lovely garden area.

My father resisted moving to a care home for a long time, but in September this year he had a couple of falls and after a few weeks in hospital he decided he did not want to go back to his own home. I was initially concerned that he might find it hard to settle in but my fears were groundless. From Day One the nursing staff went out of their way to meet his needs, and the friendliness of all members of staff has really helped him. He is happy, settled and receiving excellent care.

From the time our family made enquiries about Rosebery Manor the staff could not have been more helpful and welcoming. Mum and dad receive medical care at the home and the medical team are friendly caring and professional. The meals and activities are varied, enjoyed and of a high standard. All staff are friendly and the reception team always make each visit a welcoming one. Facilities and cleanliness are of a high standard.

Rosebery Manor looks after a wide span of residents and every one of them is well cared for and treated as an individual. The majority of care staff are on first name terms with all the residents and the building is attractive, well decorated and kept spotlessly clean.

Hot and cold drinks and nibbles are always available in the reception area for residents and visitors.

When things do go wrong the staff are good at getting them fixed.

There are a range of activities available throughout the week for those that are interested/able and the team make every effort to encourage attendance.

Costs are very high, but they seem to be similar everywhere we looked.

If you are looking for a care home or "assisted living" Rosebery Manor should be on your list to check out.

What a wonderful resident home! The care that the team gave our Mum was exemplary. All so kind and caring and nothing too much trouble for them. The atmosphere there is a happy one with lots of activities to suit all.

My sister and I have been very impressed with the care that our father is receiving at Rosebery. He was a reluctant 'inmate' (his word) and they have worked hard to help him settle in. He has been a resident for nearly 3 years and is thriving there. They have taken time to get to know him and let him live there the way that he wants.

Mum has just moved in and she has been made so welcome by the home and staff. Being in the carehome is a new experience for all if us but the staff have been so helpful to all of us trying to get used to it. Any extra help I have asked for for mum has been provided. All the staff - carers, nurses, admin catering are all committed to the well being of their residents and families.

My husband, who has Alzheimers, moved into Rosebery Manor on 22nd October. I have found it to be a very welcoming & extremely caring environment. He has a beautiful bedroom & en suite, the food is incredible, as is the entertainment. However the best thing about Rosebery Manor is the staff. They listen to my husbands needs, deal with any issues promptly & efficiently and action any request quickly, they are so caring. Particular mention to Antonia & Sylvia

My mum has been staying here for a while now, and I can honestly say the level of care is exceptional. The staff are absolutely incredible - consistently professional, friendly, and always willing to go the extra mile. They make my mum feel truly welcome and supported, which means so much to us as a family.

The food is amazing and very varied, with great attention to quality and choice. There is also a wonderful cross-section of activities available, ensuring there is always something engaging and enjoyable for the residents.

The home itself is spotlessly clean, and the gardens are beautifully maintained, creating a calm and uplifting environment.

I'm genuinely grateful for the care and warmth my mum receives every day. Highly recommended.

Much more positive attitude across the home than six months ago

Overall I would class the standard of catering as very good. I tend to provide my own breakfast in my rooms. I regularly have lunch in the restaurant (first floor) and the menus is excellent and the quality of food is equally good. Overall eating there is pleasantly quiet. I am less happy with the suppers, these are only available in one's rooms or n the ground floor restaurant. While the quality of the food is good the restaurant becomes overcrowded and noisy and the menus less imaginative.

My Mother moved here a week ago. We couldn't be happier with the high standard of care. So many small details to make her stay enjoyable. The home is very clean and welcoming. Food choices are excellent. Residents can order something else if they don't fancy the menu. Menus are restaurant style. There are lots of appealing activities. Already she says things like don't visit in the morning I will be at Thai Chi. She commented to me that everything revolves around Residents wishes not staff convenience. Every member of staff has been exceptional, so friendly and willing to help. The garden complete with help yourself ice cream is lovely. The cafe where Residents and visitors alike can stay for drinks and snacks is a great concept. Her flat is light and airy. Having a sitting room ,bedroom , bathroom and kitchenette makes it feel so much like home. Supervision is unobtrusive, she chose to be checked on every 2 hours at night. Residents have a pendant to call staff.Overall 5*

I have been visiting a friend since she moved into Rosebery Manor Care Home nearly ten years ago. I have always found it to be a very caring and happy home with a lovely, warm atmosphere. Lately, I have been visiting more regularly and am always greeted with smiling, helpful, and attentive staff. My friend is also very happy with the high standard of care that she receives. Thank you very much to everyone involved at Rosebery Manor.

My Mother moved to RM 3 months ago and has settled in very well. The staff are always cheerful and helpful and make her feel as ease. My Mother had a serious health scare soon after arriving which resulted in a hospital admission which set her back in terms of her cognition and mobility. The staff have encouraged her to regain her previous levels of mobility and have been very attuned to any slight deterioration so that her health remains on a positive track. As a family, we are delighted with the care room at RM.