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- Rosebery Manor Care Home - Avery Collection







Conveniently situated amidst serene surroundings in Epsom, Surrey, Rosebery Manor provides top-notch residential care, nursing care, and dementia care. The facility also offers short-term respite care, catering to those seeking brief stays in Surrey care homes.
Rosebery Manor, a residence of unparalleled comfort and excellence, presents a selection of en-suite studios and one-bedroom apartments, each featuring a kitchenette, lounge area and balcony or patio access.
All rooms boast high-quality furnishings, blending...
Care Provided by Rosebery Manor Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rosebery Manor Care Home - Avery Collection for full pricing details and T&Cs.
Contact Rosebery Manor Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Lorraine Hardy (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Room Information
- Single Rooms (95)
Rosebery Manor Care Home - Avery Collection Reviews (114)
Rosebery Manor Care Home - Avery Collection has a Review Score of 9.9 (9.875) out of 10, based on 31 reviews in the last 2 years.
Over all time Rosebery Manor Care Home - Avery Collection has 114 reviews.
I have been extremely well received and cared for. All the staff have been most welcoming, and more importantly, very caring. I have no hesitation in recommending Rosebery Manor.
It was a pleasure to welcome you to Rosebery Manor. All the best for the future.
I was admitted to Rosebery Manor for two months of respite care after a stay in hospital in June 2021. Unfortunately, at first, I had to go into isolation for five days. I was a lot younger than most of the residents, but soon settled down and got to love the home, which is more like a hotel, and also the residents. The staff are amazing; nothing is too much trouble for them. A special mention to the head male nurse and the carers and supervisors on the 1st floor. All the staff were so fantastic, also one gentleman in the restaurant (don’t lose him, he is a gem). The food is amazing, and also the brilliant activities team. I was not happy going in there, but I absolutely loved it and was very sad leaving.
It’s a great home, very well run with so much care. Don’t hesitate about admitting your loved one here, they will love it and be very well taken care of. Nothing is too much trouble for any of the staff. The home and grounds are beautiful. Go and have a look around the home; you will love it.
It was a pleasure to get to know you and support you when support was needed. Thank you for your review. Take care and best wishes from all of the team.
I am a resident at Rosebery. Everyone is so helpful and kind. Nothing is too much trouble for the staff here.
It is lovely to welcome you to Rosebery Manor Epsom.
Rosebery Manor is an excellent building with good decor and furnishings. However, their air conditions on the 1st and 2nd floor are often poor in the summer. The caring and supportive staff are excellent, courteous and respectful. However, the call system is not always as fast as required. The nursing support is professional 24-hours a day.
I would like to reiterate everything my sister has already said regarding our Dad moving into Roseberry Manor. It was a tough decision to make, but we certainly did the right thing. I cannot thank all the staff at Roseberry Manor enough for your kindness and support.
Thank you, Karen, I will pass on your kind words to the team. It is so lovely to see how your Dad has felt right at home from the moment he arrived at Rosebery Manor.
The accommodation choices are excellent, and the gardens are very well maintained.
Staff are fantastic, very caring, and everyone is always made to feel very welcome. A great relationship between Rosebery Manor and the local GP surgery, which we feel is very important. Excellent entertainment and activities every day; Dad is very happy and stimulated. It is great to see him enjoying life. There is always a welcoming atmosphere. I would highly recommend Rosebery Manor.
Gillian, thank you so much for your review. It is so lovely to see your dad enjoying life with the other residents and the team at Rosebery. Take care, and look forward to seeing you again soon.
I've moved into Rosebery Manor, very satisfied with the care and support. Recommended by a friend
Thank you so much for taking the time to write a review. It's always good to hear from our residents.
If you like lovely, caring people, this is the place for you. All the staff could not have been kinder. Thank you so much.
It was a pleasure to offer you the care and support needed during your respite stay at Rosebery Manor.
There are numerous activities and entertainment provided. It is spotlessly clean and a lovely environment to spend time in.
Mum was admitted to Rosebery, aged 94, having looked after herself for many years. Initially, it took a while for her to settle down, but it was (and she agreed) the best thing that she could ever have done. She enjoyed a wonderful apartment with a large lounge, with a balcony overlooking the lovely garden, separate bedroom and walk-in shower/bathroom. It was extremely well maintained, and no worries about her laundry. The food was excellent, but most of all we're all the fantastic staff. Nothing was too much trouble for anyone. All the relatives and friends were made so welcome, often joining Mum for lunch or tea and many of the activities. The nursing staff in her recent final days (at the age of 98) were so caring, and we were made so welcome at difficult times. We feel we have made so many friends and will be booking in for ourselves when the time comes.
Thank you for your kind words which we will share with the team. It was a privilege to be a part of your mum's later years and to welcome all her family to Rosebery Manor.
My mum moved in to Rosebery seven weeks ago, and it has transformed her life. From living on her own in a big house in Devon where she was lonely and sometimes frightened, she is now surrounded by many new friends - both residents and staff. She has an active social life for the first time in ages, and this will continue to develop as lockdown eases. I can't praise the team at Rosebery highly enough. After the unhappy experience, my Dad had for the last two years across three different care homes, the contrast with Rosebery couldn't be more stark. Nothing is too much trouble for the team, and I can see the genuinely warm relationship my mum has with everyone. Although the first two weeks after arrival were self-isolation for my mum in her flat, it didn't feel like that as she saw so many friendly, positive staff - regardless of their role - throughout the day. It is such a relief to know that she is happy, safe and stimulated every single day. Thank you to everyone at Rosebery!
My sister and I would highly recommend Rosebery Manor. Our 91-year-old mother has been a resident for 2-years and couldn't be happier. The staff are fantastic... very caring and patient, and nothing is too much trouble. There is a variety of great daily and weekly activities, and our mother says she's never been busier. She has made some lovely new friends, and her time at Rosebery has really given her a new lease of life!
It was a big step for my mother to leave her independent, active life in her bungalow and to move into a care home. It took her a while to settle and accept her new life, but thanks to the extremely kind and thoughtful staff, she is now very happy and feels very lucky to be at Rosebery Manor! All the suites and studios have their own kitchenette and bathroom, which makes the resident feel that they have their own independent flat. The food, communal areas and amenities are of a very high standard, similar to a top-class hotel. The normal activity programme (obviously on hold due to Covid) is outstanding. As regards safety and security which are paramount in this time of the epidemic, Signature has been faultless, always erring on the side of caution and keeping friends and relatives well informed of all measures taken.
My mother has been a resident at Rosebery Manor for approx 4-years. It was the hardest decision to place Mum into a care home. My husband and I looked at a dozen homes, and we were relatively unhappy with what we saw, and then a friend recommended us to see Rosebery Manor. What a difference it was and everything about the home was to make Mum feel like she mattered with her views and sometimes difficult nature catered for. Mum settled in and with all the entertainment and activities she had a chance at feeling settled again and enjoying the companionship of other residents, and when we, the family, visited and friends came for lunch, she would often refer to it as the hotel. Mum was proud of the home and always felt well looked after. Sadly, over the years Mums health has deteriorated and her care has been more demanding, every need has been seen too. I am constantly informed of her health issues, and all the staff are amazing. This home cares about the residents and their families. Excellent Home!
My mother was at Rosebery Manor almost from its inception for five years until she died (not of COVID). I cannot fault the home. My mother felt secure, her suite with bedroom, sitting room and bathroom, and the whole home itself, is luxurious. The staff from the concierge, housekeeping, waiting for staff, chefs, admin staff, management and most importantly, carers/nurses could not work harder to ensure Rosebery Manor runs smoothly and none could be more courteous or caring at all times to both residents and their relatives.
Food is delicious, nutritious and beautifully served always, and the restaurant areas are delightful. Five stars are the words for Rosebery Manor.
I chose Rosebery Manor for my mother, as unlike the majority of care homes, it offers nursing. When my mother was dying during the COVID pandemic, but not of COVID, I was allowed to visit all the time and never did I arrive and she was alone. Rosebery Manor provides excellent and loving care in wonderful surroundings.
My mother has been a resident at Rosebery Manor for 5 months. She has received a high standard of care. She has felt very safe and the home has a very welcoming atmosphere. All the activities provided are well attended and the choice of events is varied. The staff are very friendly and spend a great deal of time with the residents. It has a bright and busy atmosphere just like a good hotel. We are very happy with Rosbery Manor and are so pleased we chose them for my mother.
Dad has been at Rosebery Manor 4 years and he is very happy and well looked after. All staff take very good care of him. It is like a family. The cleaners, waitress staff, chefs, maintenance and reception all know him and interact with him daily as well as his excellent carers. We are always made to feel welcome. He never misses a meal as the carers always ensure he gets to the restaurant.
I enjoy the activities and entertainment. Very clean everywhere.
Food is good. Breakfast is wide-ranging. Lunch we have a choice of three dishes; they are all very good. Plenty of entertainment is provided, including singers of all types, male and female. Today we had a classical tenor singing. Supper is provided, which is also very good. Accommodation is excellent, I have a living room and a bedroom. There is a kitchen area in my apartment. Care is excellent, with doctor, nurses and trained carers. There are regular outings. There is a beautiful garden.
My Mum came to Rosebery Manor 3 years ago after suffering a stroke. The fact she has regained so much confidence and is much more her 'old self' I am sure is completely down to the continuing care and support she receives at Rosebery Manor on a daily basis. The staff and carers are extremely helpful and kind and take the time and trouble to really connect with Mum. Any requests or needs Mum might have are dealt with promptly and efficiently, and she is always treated with respect and dignity. I feel very welcome by the staff when visiting Mum is everyone is so friendly and accommodating. Mum has struck up some good friendships since living at Roseberry Manor and I would say the whole experience has given her a new lease of life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Rosebery Manor Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Rosebery Manor Care Home - Avery Collection.
Meet the Team (7)

With over three years of dedicated service at Rosebery Manor Care Home, I am proud to step into the role of General Manager. Passionate about person-centred care, I work closely with residents, families, and staff to ensure everyone feels valued, heard, and supported. I pride myself on upholding the highest standards of care and excellence. I’m always here to offer a warm welcome to new residents, relatives, and visitors—making sure everyone feels at home from the moment they walk through our doors.

I joined the team at Rosebery Manor just before we opened our doors to our 1st resident in December 2014.
We completely understand the importance of choosing the right home for your loved one or for yourself. For some, this can be quite a daunting and difficult time and my role here is to support all those looking for the right level of care or nursing needs with a home-from-home lifestyle. Supporting you and offering all the information you need to allow an informed decision to be made. I am extremely proud to be a part of the team here at Rosebery and to know that we do make a difference to many.

The housekeeping team and I make sure our home is kept clean and tidy to a very high standard. We provide a weekly service to all our residents to ensure their private apartment suites are maintained to their personal preference and their laundry requirements are met. The communal areas are cleaned daily so our home looks as good today as it did when we first opened in 2014. We take great pride in our home and value the lovely relationship we have with all our residents.

Lucia started working in the care industry in 2016. Initially Lucia joined Rosebery Manor as a care supervisor and moving up in her role to now lead the care team.
Lucia is focused and motivated to support our assisted living residents and all those who play an important part in their day.
A well-organised leader of the team who ensures all staff are well-trained. She likes to encourage growth within the care team.

Neal has been a Chef for 24 years and has worked in various roles and establishments throughout the industry. Neal has been at Rosebery Manor for over 5 years and enjoys catering for our residents in all three of our restaurants.
Meeting all dietary requirements and requests on a daily basis is something that Neal prides himself on.
Neal leads a team that delivers a well-balanced, nutritious and beautifully presented course, served to all whatever time of day.

My name is Jason and I joined Rosebery Manor in 2024 following over 20 years in joinery. I took on the role of Maintenance Manger in 2025. My days are full and varied. Our residents safety and well-being is priority to ensure we offer our the comforts and environment of their choice. Maintaining our communal areas and complying with Senior Living standards I offer a high standard with dedication, initiative and motivation.

Getting to know the residents and their likes and interests as well as dislikes helps build positive
relationships that enables us to support them to live as independently as possible and ensure their well-being is priority.
I have a great team who all put the resident’s well-being first and their support and teamwork is exceptional.
I look forward to continuing my journey at Rosebery Manor.
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