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Acorn House Care Home

1 Oak Street, Nottingham, Nottinghamshire NG5 2AT
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Acorn House Care Home, Nottingham
Acorn House Care Home, Nottingham
Acorn House Care Home, Nottingham

Acorn House is a purpose-built residential care home based in the community of Carrington, Nottingham, that also specialises in dementia care. The spacious interiors and homely decorations complement the work of professional carers, and create a calming and homely atmosphere.

En-suite rooms and landscaped gardens delight residents and their families, who also have their own on-site cafe to enjoy. Health and wellbeing needs are very important and the Activities Coordinators work...  

Care Provided by Acorn House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,150 - £1,150£1,250 - £1,250
Residential Dementia Care£1,150 - £1,150£1,250 - £1,250

£100 per week top-up for Local Authority funded residents. Respite is available for 4 weeks minimum.

Contact Acorn House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Straw(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 63+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Acorn House Care Home Reviews (132)

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10

Acorn House Care Home has a Review Score of 10 (9.973) out of 10, based on 28 reviews in the last 2 years. Over all time Acorn House Care Home has 132 reviews.

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Showing 132 reviews matching selected criteria
Review from Sue H (Civil Partner of Resident) published on 13 January 2025 Submitted via Website
Overall Experience

Excellent staff. Very caring. I am very satisfied with the care my partner has received. I am grateful for all Acorn House does for him. Staff are very patient and go out of their way to help look for mislaid objects.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you for your lovely review Sue. We will always do our best and are pleased that you are happy with the care we provide.

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Review from S C (Brother of Resident) published on 18 December 2024 Submitted via Website
Overall Experience

Acorn House has exceeded my expectations in every area. The food, activities and care are fantastic and all the residents seem very well cared for and happy every time I visit. I couldn't wish for a better home for my sister.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you for your review and kind words. We are pleased to hear that you are happy with our service.

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Review from Malcolm P (Brother of Resident) published on 28 November 2024 Submitted via Website
Overall Experience

Everyone is so friendly, welcoming and helpful at Acorn House. From the initial enquiry, we felt comfortable and welcomed. It's a pleasure seeing my brother make new friends and be well cared for. We certainly made the right choice for him.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for choosing us to care for your loved one, we really appreciate your lovely comments. We strive to make everyone's stay an enjoyable one.

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Review from R C (Niece of Resident) published on 20 November 2024 Submitted via Website
Overall Experience

My Uncle is in the best possible place for him. He is happy and comfortable in his new home, which he settled into really quickly. I can't thank the staff enough. Nothing is too much trouble for anyone.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your wonderful comments. We are so pleased that your uncle is happy in his new home.

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Review from M H (Granddaughter of Resident) published on 20 November 2024 Submitted via Website
Overall Experience

Fantastic care at all times, so grateful to all of the staff. They are brilliant and go above and beyond for my Nan. I wouldn't want her to be in any other care home besides Acorn House. I would recommend it to anyone who was looking for their loved ones to stay. Thank you to the team.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your lovely comments, we endeavour to ensure all our residents have a great experience when they move in and live life as they wish.

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Review from A S (Granddaughter of Resident) published on 20 November 2024 Submitted via Website
Overall Experience

My grandmother is a resident at Acorn House. I feel safe in the knowledge knowing she is well provided for and safe to live out her twilight years. The staff are lovely and very helpful. A wonderful home.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your lovely comments, we will pass them on to the team. We are pleased that we can make your grandmother's stay a pleasurable one

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Review from Greg L (Son of Resident) published on 11 November 2024 Submitted via Postal Card
Overall Experience

I have found that the residential care of my parents has been exceptional and the care by the staff and management has beaten my expectations.

Reply from Martin Platt, Front of House Manager at Acorn House Care Home

Thank you so much for your kind words. We are pleased that we have been able to exceed your expectations.

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Review from Julie F (Sister of Resident) published on 26 September 2024 Submitted via Website
Overall Experience
After an accident at home and being hospitalised my brother was admitted to Acorn House where he has been for almost three years. He settled in well due to the staff being so caring and friendly.
There are plenty of activities, days out, and entertainers in the home.
The home is always spotlessly clean which makes it very welcoming for visitors.

I would highly recommend this care home.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your very kind words, it is our pleasure to support you in the journey. We will make sure that your comments are passed on and shared with the team.

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Review from B W (Daughter of Resident) published on 9 July 2024 Submitted via Postal Card
Overall Experience
I always find all the staff pleasant, easy to get on with, ready to sort any problems out.
Always clean and tidy.

My mum is very happy here.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your review, your comments will be shared with the team. We strive to ensure that all our residents and their family members are supported at all times.

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Review from L S (Daughter of Resident) published on 2 July 2024 Submitted via Website
Overall Experience

Mum is happy at Acorn House. She says the staff are very kind and friendly. She looks so much better and relaxed since she arrived 3 months ago. I wish they had more outings arranged for residents though.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your lovely review. We will pass on your comments to the staff team. We are looking into more trips out to local areas with the lifestyle co-ordinator and these will be added to our planner.

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Review from G C (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card
Overall Experience
Overall we are pleased with the care. The staff seem caring and know and understand residents. I notice that the home is very busy and sometimes I wonder if this means details may be missed, such as the cleaning of dentures.

The activities provided are excellent and a good way to keep people engaged, it would be good if there was more conversation throughout the day, but I appreciate this is difficult when staff are so busy.

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Review from D F (Wife of Resident) published on 24 June 2024 Submitted via Postal Card
Overall Experience

Acorn House Care Home is a well-run care home with many good aspects to recommend it. The staff are caring and considerate towards the residents who benefit from a varied menu and entertaining activities as appropriate. However, the needs of residents with dementia and multiple complex needs would be better met by improved/higher staffing levels (i.e. at least one above the legal minimum at all times).

Reply from Claire Walters, Group Business Manager at Acorn House Care Home

Thank you for taking the time to review our care home, we will pass on your kind comments to our staff team and we welcome all suggestions to enable us to provide the highest standard of care for our residents.

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Review from M F (Relative of Resident) published on 18 June 2024 Submitted via Postal Card
Overall Experience

Amazing place, recommended my other family member, my mum and my auntie are both here. Excellent staff, good variety of activities and good food.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you very much for your lovely review and comments, we will ensure that this is passed on to the staff team.

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Review from D B (Son of Resident) published on 14 June 2024 Submitted via Postal Card
Overall Experience

My mom has been at Acorn House for a few years now. She loves this place so much. My dad was here too when Acorn House first opened and was one of the first residents. Acorn House has been a great place to be for the care the support value for money and always kept clean and tidy. Mom never complains about the assortment of food given at all meal times. The management and staff are first class.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you for your review of our home. We are very grateful for your feedback and we will ensure this is passed on to the care team. We are pleased that you are happy with the care your loved ones have received.

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Review from Tina M (Daughter of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience

My mum has been in Acorn House since September 23 and the care she has received has been just wonderful. The whole team are so kind, caring and absolutely professional. It has meant the world to our family to know that Mum is so well cared for and is happy and settled. She loves the staff at the home as if they are family.

Reply from Claire Straw, General Manager at Acorn House Care Home

Thank you very much for your kind comments; these will be shared with the team.

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Review from Lynda M (Daughter of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience
I visited four care homes before deciding Acorn House was the best option for my relative. I could see them living here. My relative has been at Acorn for five months now. The move has gone much better than I anticipated. They have settled into Acorn really well and are happy and content, looking after my relative's needs. The care is person-centred. Any concerns or problems have been resolved or measures put in place for my relative's well-being.

There are daily activities for residents and Acorn House is well designed for people with dementia. Overall, I am really happy with Acorn, relieved that my relative is being well looked after.

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Review from Liam D (Grandson of Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

Happy with everything my grandad's being well looked after.

Reply from Jo Armstrong, Front of House manager at Acorn House Care Home

Thank you for your review, we strive to offer good care, and appreciate your review of our service. we are pleased you are happy with the care we offer for your grandad.

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Review from Gerard M (Son-in-law of Resident) published on 30 November 2023 Submitted via Website
Overall Experience
If there were options to rate Acorn House Care Home more highly than excellent, I would be using them liberally. My mother-in-law took up residence after a fall and lived happily there for two years as her Alzheimer’s and Dementia progressed. At every point, Acorn House delivered on what it promised and more often than not exceeded their own high standards. Sadly, my relative died very recently but the care, compassion and professionalism shown by all the staff to her and to the family was extraordinarily high and has left an indelibly favourable view on us of them all.

The Home seems to me to be values-driven and this shows at all levels and in all aspects of the provision.

Reply from Jo Armstrong, Front of House manager at Acorn House Care Home
Thank you so much for your lovely review of our Home and Our staff. We strive very hard to offer the best care with compassion, empathy and person centered care. It is really good for other people to have an insight to how loving and caring our staff are.
Your Mother-in-law will certainly be missed here at Acorn House.

Warmest wishes to all of you

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Review from M M (Daughter of Resident) published on 30 November 2023 Submitted via Website
Overall Experience

Acorn House has cared for my mother with exceptional kindness, respect and compassion. Staff relationships with her have been genuinely warm and consistently ensure her dignity is maintained. As relatives we have experienced similarly outstanding care, respect and kindness from the whole staff team. Staff have communicated regularly with us to review care plans and promptly when necessary. It is apparent that the staff work and communicate as a team, resulting in a coherent standard from front of house, office staff, the catering and cleaning teams, activity coordinators and carers. Meals have been appetising and varied with special requests met whenever possible. My mother's room has always been clean and well maintained and her clothes carefully laundered. The wide range of activities offered is outstanding. One example was that my mother’s wish on the wishing tree was to hear bagpipes. A few weeks later on Burns Night the chef carrying a haggis was piped in by a piper!

Reply from Jo Armstrong, Front of House Manager at Acorn House Care Home

Thank you so much for lovely review of our home and our staff. It's very nice knowing that we delivered the best person-centered care we could possibly offer, we strive our hardest to offer a high standard of care and appreciate your kind review. Your mum will be very well missed here at Acorn House. Warmest regards from us all here at Acorn House.

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Review from S S (Daughter of Resident) published on 29 November 2023 Submitted via Website
Overall Experience

We could not have found a better care home for our mother. The staff went far over and above the necessary tasks and provided a loving care environment. The many activities offered, the personal connections and the flexibility in coping with individual needs is exemplary.

Reply from Jo Armstrong, Front of House manager at Acorn House Care Home
Thank you so much for your lovely review. We strive our hardest to deliver first class person centered care and appreciate that you have took the time to recognize and review us. Your mum will be greatly missed here at Acorn House she was a greatly loved resident who brought many a smile to us over the time she was here.

Warmest Regards from us all at Acorn House

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 February 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (1)

Claire Straw
Claire StrawJob Title:Home ManagerJoined: 2015

Welcome to Acorn House!

I have been working in the sector for the past 20 years following the death of my father in 2001. While he was receiving palliative care at home I have been looking after him. My passion was always in care and making a difference no matter how big or small it was. After spending 12 years in 24-hour nursing care, I decided to move to residential care.

I came to work for Acacia Care 7 years ago and I have held many positions within the company from Night Manager, Care Manager, Home Manager and Regional Support Manager to my now current role as General Manager. I feel very honoured and privileged to have been given this opportunity to manage Acorn House and I hope my work and the work of the team will make a difference in the lives of our residents and their families.

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