






Acorn House is a purpose-built residential care home based in the community of Carrington, Nottingham, that also specialises in dementia care. The spacious interiors and homely decorations complement the work of professional carers, and create a calming and homely atmosphere.
En-suite rooms and landscaped gardens delight residents and their families, who also have their own on-site cafe to enjoy. Health and wellbeing needs are very important and the Activities Coordinators work...
Care Provided by Acorn House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
£100 per week top-up for Local Authority funded residents. Respite is available for 4 weeks minimum.
The price(s) shown are provided by the care home. Contact Acorn House Care Home for full pricing details and T&Cs.
Contact Acorn House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Acacia Care
- Private Owned
Person in charge
- Claire Straw(General Manager)
Local Authority / Social Services
Admission Information
- Ages 63+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Acorn House Care Home Reviews (132)
Acorn House Care Home has a Review Score of 10 (9.973) out of 10, based on 28 reviews in the last 2 years.
Over all time Acorn House Care Home has 132 reviews.
Seems to be well-run and organised, with good activities and staff.
Thank you for your review, we strive to ensure that all of our residents receive the best possible care and enjoyable lifestyle here at Acorn. It is very rewarding knowing we achieve this and that family members are happy.
My mother has been here for a tear and a flag and I find the staff extremely caring and sensitive to her needs and moods.
Thank you for your review, we strive to ensure that all of our residents receive the best possible care and enjoyable lifestyle here at Acorn. It is very rewarding knowing we achieve this and that family members are happy.
My mum was at the home for 2 years before passing away and we as a family cannot thank the care staff enough for the care my mum and us as a family received, I know my mum loved them all, she loved all the activities they used to do, got lots of memories and photos, just a big thank you to all the staff.
Thank you for your review, we strive to ensure that all of our residents receive the best possible care and enjoyable lifestyle here at Acorn. It is very rewarding knowing we achieve this and that family members are happy. We are pleased that Mum was happy and she loved all of the activities on offer and we were able to assist you in making happy memories.
The staff are very lovely, caring. Always a warm welcome. The care is of an amazing standard. Lovely, friendly atmosphere. A delight to visit weekly. Keep up the amazing work.
My sister came to Acorn House for respite care and the time she spent there was simply outstanding, from the care provided to staff engagement, everything is so lovely. I am sure she will be happy to come again.
Nan is still at Acorn House and we've had such a good time at the Christmas Party, the activities go above and beyond. I would recommend this home to anyone looking for great care for their parents or grandparents.
Thank you for the excellent service.
The reception was very helpful. As this area gives the first impression - it was pleasant to be received with warmth and helpfulness and set the scene for the visit. Queries were answered and where additional information needed to be sourced - the reception was able to seek out the appropriate staff.
The management and staff at Acorn House have been wonderfully supportive during my dad's introduction into living in care. He tells us that he is happy at the home and has settled in well with the help of the team. As a family, we have felt very happy with the care my dad is receiving. The home itself is lovely and always bright and clean.
Very happy that we found and got mum into this home as they really take good care of her. Especially with Coronavirus last 18 months.
Mum very happy and well looked after.
Thank you for submitting this review. Thank you for your comments and ratings, and will continue to work hard to achieve even higher standards of excellence.
I am extremely impressed with the professional way in which I was greeted and taken through the steps of visiting my friend today. The friendly and helpful staff are outstanding. The atmosphere was nice/calm. Wonderful home.
Hi Sally, thank you for your kind words, very much appreciated. I will pass this on to the team. Take Care.
It was a tough decision to put Mum in a care home, however, we needn't have worried. The staff are amazing and got to know our Mum really well really quickly. She is content there and feels at home. They are brilliant in keeping in touch with families. She is cared for in the very best possible way with dignity.
Thank you for your comments I will ensure the Care Team is informed.
Staff very nice, willing to help you with anything. If they don't know, they will find out. My dad seems to have settled in well. He looks very good in his appearance. During Covid, the staff have kept me informed with changes, safe visits and FaceTime phone calls. I and my family are very happy with Acorn House.
Thank you for your review, I will ensure all staff who care for your father are made aware of your lovely comments.
My lovely nana stayed at Acorn House for some respite care following a hospital admission after a fall which knocked her confidence greatly. Acorn House staff were very professional from start to finish while we were sorting out her admission. All the staff were very friendly and welcoming from the start and looked after my nana with great care and attention to which she regained her confidence and was looking better than ever and this was all thanks to the staff team. I was also able to book a visit to see nana through the booking system and again all current and relevant guidance followed and having to have a covid test beforehand I was put at ease and it made the experience much better. I would like to thank all the staff for making my nana's stay a good experience.
My mum was at Acorn House for almost 2 years until her recent passing. She was always treated with dignity and respect and so well cared for at Acorn House. There is true commitment by the staff team and individual needs are met so well. I would like to thank them all for making my mum's last couple of years more comfortable and safe.
Thank you for your kind words, Julie, it was a pleasure to care for your mum and I will ensure the staff team are aware of your comments.
Lovely to be able to visit her again and for the visits are so safe and well organised.
The events and activities coordinators are fabulous! My mother-in-law's nails always look great.
Thank you for your lovely words; I will ensure that they are filtered through to all of the team. I am glad to hear that your mother-in-law is happy with all of the care provided. Our main focus is the happiness and safety of our residents and glad that this is felt by our residents. Your mother-in-law is a pleasure to have living within the home and to care for.
Over the COVID situation, the home acted very promptly and closed doors. No cases at all. The staff very friendly and helpful. When visitors were allowed it was all handled well with good protocols in place to make things safe for all. Over last week when Mother was in her last days - again good process in place for me to visit. Lovely staff, good care and very happy with care received.
Thank you for your kind words with regards to the care and support your Mother recieved. I will ensure your comments are disussed with the Care Team.
I really appreciate Acorn House and every one of their staff. I am extremely grateful for the way that they have looked after my mum during her 15-month stay with them, but especially during the recent coronavirus lockdown. They have followed all guidelines to the letter, and this had paid off. Although it has been difficult not seeing my mum, we have all enjoyed following the Facebook page, and seeing the many activities that have been taking place throughout the home. To one of the activity coordinators, keep up the good work, my mum loves your smiley face.
Thank you for your kind words and your support and understanding during these unprecedented times. I will ensure that your sentiments are disseminated to the staff team and in particular to our Activity Team.
This home is a prime example of all that is wrong with dementia care in Nottingham. The whole building is woefully understaffed and blighted by management desperate to keep their dysfunctional system intact at the expense of the people they profess to care for. Do not let anyone you love live the last of their days within the clutches of this uncaring organisation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Acorn House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Acorn House Care Home.
Accreditations
There are no accreditations posted yet for Acorn House Care Home.
Meet the Team (1)

Welcome to Acorn House!
I have been working in the sector for the past 20 years following the death of my father in 2001. While he was receiving palliative care at home I have been looking after him. My passion was always in care and making a difference no matter how big or small it was. After spending 12 years in 24-hour nursing care, I decided to move to residential care.
I came to work for Acacia Care 7 years ago and I have held many positions within the company from Night Manager, Care Manager, Home Manager and Regional Support Manager to my now current role as General Manager. I feel very honoured and privileged to have been given this opportunity to manage Acorn House and I hope my work and the work of the team will make a difference in the lives of our residents and their families.
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