Acorn House Care Home

I would like to thank the caring and conscientious staff team for the support provided to my mother-in-law. She’s the happiest I’ve known her in years, and I truly believe that is due to the care she has received at Acorn House. Thank you

I would highly recommend this care home.

She is very happy here and enjoys the activities. Also, the rooms are beautifully decorated.

10/10 Keep up the good work.

Staff are very helpful and understanding to the relative's emotional needs.

My first time in Nottingham and came to visit my best friend's grandmother who used to babysit us when we were younger. She is well cared for and respected. It's nice to see her receive the care she once gave to us.

All staff are extremely polite and respectful and go out of their way to make visitors welcome at any time of the day.

Excellent care dealing with a seriously demented patient, doubly incontinent and totally immobile on hoist all the time and not able to attend herself to personal needs.

Thank you to everyone.

Acorn House Care Home is modern with a fit for purpose layout - wide corridors, ensuite rooms and generous provision of communal areas. The staff are committed, warm and generally sensitive to the variable behaviours and conditions of dementia. Residents benefit from the support of a dedicated pool of staff who work as a team. My mum has much-diminished capability from the time of her admission. Whilst this is incredibly upsetting, I am impressed with how well staff have/are adapting. This social environment is the best setting to offer her the care and support she needs, of course, complemented by family visits.

My mother received excellent care from Acorn House during her 4 years at the home. The care staff were, without exception, committed, professional, honest and caring. Their attention to care and detail toward the end of her life were excellent. I have no doubts in recommending Acorn House and the high standards of care they provide.

My mother stayed at Acorn House for two-weeks respite care whilst I was away. On my return, she said she had enjoyed her stay and she felt that she had made friends with staff and others within the home. During this time she had been taken out into the local community for pub lunch and attended some of the activities. I feel this time, was well worth the money.

Mum says everyone is so kind and caring. The room is lovely and the food is wonderful. Couldn't be better.

Everyone's always friendly.

The care of what I see is always good.

A bit more activities would be good.

Staff and facilities are of a high standard. Having seen and viewed many homes this home is far the most outstanding.

My grandma came in for a few weeks respite. She loved the staff on the ground floor, she engaged in loads of activities each day. She extremely loved the meals.

Very good service from all the staff on the floor. I feel they do an excellent job looking after all the residents. The food always looks very good and they are always willing to help or advise.

My experience over the last three years has been overall positive. Dad has been well cared for and respected. Any minor incidents have been fully reported and addressed immediately. I am confident he is always well looked after and even though he prefers not to join in many activities the invitation is always open. The staff are all marvellous. I am very happy with their care.

Clean, bright accommodation with high quality fixtures and fittings, with staff who really care and are committed - from owner, through management team, a group dedicated to organising activities (outings etc) for the guests, the reception/admin team, the chef/catering team and, of course, the front line carers/nursing staff. All always very pleasant, positive and helpful. Mum could not have been made more comfortable and relaxed, nor, given her condition, secured and enjoyed a better quality for the last three and a half years of her life than being resident in Acorn. Highly recommended.

The resident is a very difficult person and is used to one to one care. You coped well with her attitude and bossiness as well as being patient and kind. Although it didn't work for the resident, this has no bearing on you or the staff. Well done to all of you. You work hard, work well and the staff have a cheery disposition.