
The care at Thirlestaine Park is second to none.Sarah H(Daughter of Resident/Service User)

My experience of Thirlestaine Park has always been amazing.R W(Granddaughter of Resident/Service User)

I feel confident I have chosen the best home for my aunt.E W(Niece of Resident/Service User)

The care at Thirlestaine Park is second to none.Sarah H(Daughter of Resident/Service User)

My experience of Thirlestaine Park has always been amazing.R W(Granddaughter of Resident/Service User)

I feel confident I have chosen the best home for my aunt.E W(Niece of Resident/Service User)

Located in the historic spa town of Cheltenham, Thirlestaine Park Care Home provides a peaceful and tranquil setting for its residents to receive exceptional residential, dementia, nursing and respite care. Opened in 2014, Thirlestaine Park is purpose built to deliver professional, high-quality care in a luxurious yet modern environment.
Thirlestaine Park boasts numerous facilities designed with its residents in mind, including multiple living and dining rooms, a hair and nail...
Care Provided by Thirlestaine Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Thirlestaine Park Care Home for full pricing details and T&Cs.
Contact Thirlestaine Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Anna Satora (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Thirlestaine Park Care Home Reviews (147)
Thirlestaine Park Care Home has a Review Score of 9.6 (9.632) out of 10, based on 15 reviews in the last 2 years.
Over all time Thirlestaine Park Care Home has 147 reviews.
My mother was given a warm welcome from the moment she arrived. The staff are very caring, often go the extra mile and pay attention to detail, enabling my mother to feel happy and secure in her new home. Her room looks like home too with some of her furniture and pictures on the wall which were put up as soon as she arrived.
I have been here for 2 weeks and I am extremely happy with my treatment and the staff are wonderful. The food is very good. It is kept beautifully clean. The activities are very good - plenty to do. I am never bored. The decor is very pleasing to the eye and modern.
I have only the highest praise for this relatively new care home in Cheltenham. The immaculate first impression of decor, design and functionality flow through to every well thought out detail. All staff and helpers I have met have been most professional. Their compassion of a situation shines through and all have been cheery and welcoming over a somewhat stressful festive season. Thank you all so much.
Choosing Thirlestaine Park was absolutely the right decision - Mum was so happy there. All the staff were so friendly and caring, the food was delicious and the rooms were kept spotlessly clean and fresh.
Nothing was ever too much trouble for the staff. I would recommend this home to anyone looking for the best possible care for their loved ones.
I came to Thirlestaine Park Care Home after a "whole new knee operation" on the 12th of October. I have enjoyed my stay, the nurses were supportive and the food extremely good over my two-week visit. A friendly atmosphere, with a lovely garden to walk in.
I carefully chose my respite with family and carer and here I am, which is a beautiful, well run, friendly and homely place. I consider myself lucky to be here. The multidisciplinary team, from housemaids, to carers and managers, all work together putting individual and patient care first.
The staff are kind and really do care about the extremely high standard of care they deliver. Nothing is too much trouble and it is a home from home. I shall use on a regular basis if there is availability.
I have had a most enjoyable stay here.
A full, professional service that is a joy to behold with caring staff who are concerned about their residents.
We feel she is comfortable and feels safe in this environment, which is reassuring for us.
We like the activities which are on offer and above all, we are pleased with the care and friendliness shown by all the staff.
I personally enjoy the company of others and there are T.V. Rooms and lounges available with varied activities to be enjoyed should you wish to take part.
I was in extreme pain on arrival and my welcome here was such that I was put at ease immediately.
The care given to me by both nursing staff and carers has been excellent at all times, I am now well enough to go home.
It is a beautiful place and I would recommend to all those in need (and their families).
First class care and good food.
The care that he received was outstanding - the love and understanding were outstanding.
My siblings and I spent the last 3 days of his life with him and without exception, every person working at Thirlestaine was professional, compassionate and caring to all of us.
Everyone went well beyond the call of duty.
We can't thank you enough.
Thank you so much for sharing your experience of our home. I will ensure the whole team hear your wonderful feedback. Warm wishes.
The care for my father was exceptional in every way. The staff were always on hand - checking my father and the whole family way beyond the call of duty. I cannot thank every single member of staff enough for everything they did for him and us.
I came to this home for a limited period for respite care after a back operation, although I am conscious that most of the residents, because of their needs, are there for longer term. During the first few days of my stay, I suffered a critical medical condition. The staff were excellent in their response and ensured I was taken to the critical ward at hospital. One member of staff was very involved in this and I am very grateful for their care. Five days after I returned to the home as I was in a very anxious state. I received excellent support and encouragement to return to my own home.
All members of staff, without exception, looked after our dad with professionalism, compassion, gentleness and love - nothing was ever too much for them and they guaranteed his dignity and well being to the end.
He lasted just three weeks in the home but they made his life as easy and pain-free as was possible.
They were amazing with our entire family and so caring with our mum who outlives our dad.
I am pleased to have chosen Thirlestaine Park for my respite care following shoulder replacement surgery. Right from the moment I arrived the welcoming care was evident throughout my stay. All my needs were anticipated and taken care of by the efficient and cheerful staff. Nothing was too much trouble. There is a good atmosphere in the home among the residents too. In all, it has been a good experience for me, and in many ways, I am sorry to say goodbye - for now anyway! Thank you to everyone.
My experience at Thirlestaine Park has been a fantastic time. Nothing is too much trouble and all the staff are second to none. Everyone workes together and that is shown by the standard throughout the home.
My father came to Thirlestaine as he had high dependency nursing needs and I wanted somewhere who could care for him until the end. Like anyone I felt guilty about having to take this step but from my initial call, I could not have been more impressed by the professionalism of everyone involved. The home is beautiful, clean, welcoming and the food is fantastic (and I ate enough of it myself there to vouch for this) - nothing was too much trouble to tempt dad's failing appetite. Visitors were welcomed, and his medical care was excellent, with regular GP visits, qualified nurses etc able to deal with all aspects. However the main thing was the excellence of the staff and towards the end of dad's life, I spent so many hours, day and night there, to be able to see that all staff were outstanding and some exceptional. They cared for my dad, and me, with dignity, compassion and kindness throughout. I had so much support when the end came. I'd recommend Thirlestaine to anyone unreservedly.
Thank you so much for sharing your experience of Thirlestaine Park. I will share this feedback with a very deserving team, Kim.
The entertainment and trips out always entertaining and interesting. I'm so sorry my mother was there for only 9 months. At least her final months were as comfortable as possible.
We were pleased to be able to care for your mother and my team will be thrilled to hear such lovely feedback. Warm wishes
I came to the care home for post operation care. It was perfect, very comfortable with excellent food. The staff were so helpful and sympathetic and the sitting room and dining room. Lovely bright spaces.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 January 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (1)
- 01 Sep 2026
Throughout August, our home’s garden renovations were well underway, thanks to our wonderful residents and team. After the heat of June and July, our garden needed rejuvenating and our residents...
- 27 Jul 2026
We were thrilled to welcome the amazing JB Steelpan Music to our care home for an unforgettable show! Julie’s vibrant performance filled the room with pure joy, and it was...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 25 Sep 2026Organiser: Thirlestaine Park Care Home
Awards / Recognitions (16)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Thirlestaine Park Care Home.
Meet the Team (7)

Hello, my name is Anna Satora, and I am the Home Manager here at Thirlestaine Park.
I have a Bachelor's Degree in Nursing, and I am passionate about working within the senior care sector.
My focus is on providing the best possible care for all of our residents, and I strongly believe that there is always something we can do to improve the quality of our residents' lives.
I am here to offer support to our residents, their loved ones and my team. For anybody considering care for themselves or for a loved one, our doors are always open should you wish to visit us and find out more.

Hello, my name is Sherin, and I am the Deputy Home Manager here at Thirlestaine Park.
I am a nurse with 15 years of experience in the care sector. I have been in management for 8 years, supporting and guiding staff in delivering high-quality, compassionate care.
What matters most to me is our residents. I make it my priority to be present, to listen, to offer reassurance and to support their physical and emotional well-being. I believe feeling heard, respected and cared for truly changes a person's quality of life.
I am a mum to two wonderful girls, which has shaped the way I care: with patience, empathy and compassion. I truly believe the smallest acts of kindness can have the biggest impact on somebody's day.

Hello, my name is Jake Lines, and I am the Client Services Manager here at Thirlestaine Park.
I have five years of experience working in the care sector.
As a Client Services Manager, I love building relationships with our residents and their loved ones. I often find that everyone has such interesting stories to tell and it is always a joy to hear them. All my experience working as a Client Services Manager has been incredible, and I feel privileged that I am able to support families and loved ones through their journey into care.

Hello, my name is Rina, and I am the Residential Dementia Care Manager at Thirlestaine Park.
I started my career in the Philippines as a midwife. Since moving to the UK in 2003, I have worked in the care home sector.
I have a passion for caring for seniors and particularly our residents living with dementia. I strive to provide high-quality person-centred care and support for our residents.

Hello, my name is Tracey, and I am the Residential Care Manager here at Thirlestaine Park.
I have worked in various business sectors throughout my career; however, venturing into adult health care was the best career decision I ever made. I thoroughly enjoy meeting, caring for and working with such a diverse community.
In 2023, I achieved my Level 5 in Leadership and Management in Adult Care with my optional subjects in Staff Appraisals, Dementia Care, End of Life Care and Infection Prevention and Control. I hope to commit to further learning experiences soon.
I am passionate about the well-being of our residents and team and always make myself aware of everybody's uniqueness, being available throughout the day to stop for a catch-up or to provide support through difficult times with compassion and respect.
I take responsibility for all aspects of care and support delivered for our residential residents and always work in line with relevant legislation, regulations and local policies and procedures.
I am a very organised and responsible individual with high standards, and I always look for ways to continually add to my experience and improve upon my knowledge.

Hello, my name is Josie Sumner, and I am the Activities and Wellbeing Coordinator here at Thirlestaine Park.
I studied social care in college in the 90s and have worked in care homes and in the community as a carer since I was 18. I enjoy working in activities as I love helping our residents achieve stability and mental wellbeing in a new environment. Seeing our residents smile and have fun fills me with joy.
I live in Evesham with my dog Maisie, and I have two grown sons.

Hello, my name is Jessica, and I am the Home Trainer here at Thirlestaine Park.
I have worked in the care sector for 31 years, and during that time, I have developed a real passion for supporting both residents and the teams who care for them.
I originally started my career with Porthaven in 2017 as a Residential Care Manager, and I have been a Home Trainer since 2023. I currently work both at Thirlestaine Park and for our sister home, Cotswold Gate in Burford.
I use my experience to help build team member confidence, skills and understanding, so they can provide the highest standards of person-centred care. I believe that compassionate, well-trained team members are key to creating safe, happy and welcoming homes, and I take great pride in playing a part in ensuring our residents and their families feel supported, respected and reassured.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thirlestaine Park Care Home to verify any information. View our terms and conditions. Thirlestaine Park Care Home has an Enhanced Service -more info.