Hallmark Lakeview

We are so happy with the wonderful care my grandma received since coming to Lakeview. The staff are so kind and have always strived to help Grandma as much a they can. For me the staff from reception, entertainment team, carers, senior carers and catering team are exceptional and make this as much as a home as possible. The home is beautifully clean and a lot of effort clearly give into making the home inviting for residents and their families. Thank you so much for everything you do!

Lakeview seems a very happy home for all the residents that I have met over the weeks, I really can't fault it!

My mother is very content at Lakeview, she feels safe and secure and enjoys the environment of the home and all the friendly staff. She enjoys participating in a range of activities, particularly exercise classes and quizzes. She is very well cared for. Obviously, all this comes at a price but we still feel it is very good value for money and for the knowledge that she is being well looked after.

Moving my mother up to the dementia floor has made a huge difference. The staff continue to be really friendly and supportive to her and she absolutely loves the daily activities which are now much more suited to her capabilities. Thank you, Lakeview.

Since he moved in, Dad has settled in so well which is such a relief to our whole family. The care team go out of their way to treat Dad as an individual and get to know him well and his needs.

I always enjoy coming to see my mother at Lakeview. It has a lovely bright and happy atmosphere. The staff are kind and helpful. I feel lucky to have my mother in such a good home.

I have nothing but praise for Lakeview care home. Everything about the home has been skillfully planned and carefully thought out. Example: Every floor on each level has a different colour scheme so residents do not get confused and know when they have arrived back on their floor. The atmosphere is always cheerful with smiling/caring staff on hand. The residents have a variety of entertainers visiting which is always well received. Pets are also welcome. I would not hesitate to recommend it to anyone looking for a care home and have done so on many occasions.

We were seeking respite care following mums release from the hospital after a tough two weeks. From the first contact with LakeView, the team swung into immediate action to facilitate the right timescale. It was a stressful period with much uncertainty, however, we were able to rely totally on your staff. Once in situ, we were able to relax and let them take over mum's rehabilitation. Nothing was too much trouble we visited most days and were treated as part of the Lakeview family. The activities were superb and the individual care made integration easy. The home was just that - a home! The entire team are a credit to your organisation - thank you all.

Mum came in for respite care after a difficult hospital stay. She came there for four weeks but stayed for eight weeks. The care and kindness she and our family have been met with are second to none. Mum is so well now both mentally and physically. Good food, good care and friendly kind staff everywhere means she is looking great. I would recommend Lakeview to anyone.

Very happy with Lakeview Care Home. It is a very friendly atmosphere throughout and is run very professionally. The staff are always happy to help. Lovely rooms and gardens and a wide variety of activities to suit everyone. Glad we chose this home for my father.

Care homes generally get a bad press. When my mother needed care I was fortunate enough to find Lakeview. My mother spent eight months there before she passed away. It is a stunning example of what is possible. Immaculately clean, well-maintained, managed with care and professionalism. Attractive rooms, high-quality food, activities to suit everyone. The staff are universally excellent, caring, efficient, friendly and kind. All is done to the highest standard. I can't recommend it highly enough.

Great staff, great welcome and care. Would definitely recommend it to others.

Our mother moved into Lakeview in January this year. She has Alzheimer’s disease and was very resistant to the idea of such a move. She has been welcomed with open arms and has settled quickly. The staff are extremely good-natured and have been professional, reassuring, thoughtful and empathetic at all times. We have witnessed her having a good giggle with them on a number of occasions! Her room is spacious and comfortable; she is surrounded by familiar objects from her own home and family photographs. She enjoys mealtimes and has commented frequently on the excellent food. She has had her hair and nails done several times already! The café on the ground floor provides a perfect environment for visits. Heartfelt thanks to the entire team!

In Mum's last few weeks, they all went over and above to ensure that she was comfortable and loved.

At a difficult time, we could not have made a better choice of home. Staff genuinely care and take time to get to know you and have been very supportive. It is a lovely, clean, bright home, and always has a nice feel about it. The choice of food is excellent. Management always available to speak with you about any concerns. There is a definite open-door policy, which is so reassuring. Highly recommended.

Lakeview care home was an excellent choice for my mum. Caring staff and management, well kept, welcoming, modern care home - excellent home for my mum who suffers from dementia.

Having visited quite a few care homes in the area, I was certain that Lakeview was the most suitable for my mother, but I was still nervous about how well she would settle in, having been a very independent and active person before her dementia. However, my family and I were delighted with the loving care all the staff immediately showed her and to our great relief she quickly accepted Lakeview as her new home. It is a much better environment for her mental and physical health than being at home with a single carer; there is always company and she has made friends with many of the other residents. There are daily activities to keep her engaged and stimulated and the care exhibited by every member of staff is heartwarming. It truly is a calling for these clearly carefully selected team members, never merely a job. I am always totally confident that my mother is being looked after with the greatest care and that is peace of mind beyond measure. Thank you Lakeview!

My mother receives excellent care. The facilities and design of Lakeview Care Home are very good. The carers are always very friendly and have a smile on their faces.

Unfortunately, my mother had to leave Lakeview recently, a sad day indeed, as she now needs a nursing home.

The staff are helpful and the home is run for residents in a very caring and respectful way. The managers are very helpful and I would certainly recommend the home.