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Charters Court Care Home

2 Charters Village Drive, East Grinstead, Surrey RH19 2GW
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Excellent facility. Very clean and organised. Great staff.Richard J(Son of Resident/Service User)
Charters Court Care Home, East Grinstead
Charters Court Care Home, East Grinstead
Charters Court Care Home, East Grinstead

Charters Court Care Home, ideally situated in the luxurious Charters Retirement Village, in East Grinstead, West Sussex, delivers residential, nursing and residential dementia care.

Set in a welcoming environment, residents at Charters Court benefit from a number of spaces to relax, socialise and dine, as well as engage in the varied activities programme which includes everything from exercise classes to baking and gardening.

Taking a person-centred approach, all care services... 

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Care Provided by Charters Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Facilities

  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,795From £1,795
Residential Dementia CareFrom £1,795From £1,795
Nursing CareFrom £2,082From £2,082

Contact Charters Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Shirley Emilio (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Open visiting

Parking

  • Parking available

Charters Court Care Home Reviews (158)

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9.8

Charters Court Care Home has a Review Score of 9.8 (9.844) out of 10, based on 41 reviews in the last 2 years. Over all time Charters Court Care Home has 158 reviews.

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Showing 158 reviews matching selected criteria
Review from K B (Daughter of Resident) published on 10 September 2026 Submitted via Website
Overall Experience
Review from D M (Partner of Resident) published on 8 September 2026 Submitted via Postal Card
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Review from Michelle S (Daughter of Resident) published on 21 August 2026 Submitted via Website
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Review from Paul S (Son of Resident) published on 17 August 2026 Submitted via Postal Card
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Review from J W (Daughter of Resident) published on 30 July 2026 Submitted via Postal Card
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Review from Debra Y (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card
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Review from Simon H (Son of Resident) published on 8 June 2026 Submitted via Postal Card
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Review from J B (Sister of Resident) published on 3 June 2026 Submitted via Postal Card
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Review from A Y (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card
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Review from N H (Son of Resident) published on 17 March 2026 Submitted via Website
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Review from Mark S (Son of Resident) published on 30 January 2026 Submitted via Website
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Review from Melanie S (Daughter of Resident) published on 23 January 2026 Submitted via Website
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Review from R M (Son of Resident) published on 7 January 2026 Submitted via Postal Card
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Review from Kerry H (Daughter of Resident) published on 8 December 2025 Submitted via Postal Card
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Review from K P (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card
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Review from Anne V (Friend of Resident) published on 28 October 2025 Submitted via Postal Card
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Review from Imelda F (Friend of Resident) published on 21 October 2025 Submitted via Postal Card
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Review from Alison F (Niece of Resident) published on 6 August 2025 Submitted via Website
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Review from Angela W (Niece of Resident) published on 6 August 2025 Submitted via Website
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Review from J H (Husband of Resident) published on 15 July 2025 Submitted via Postal Card
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 June 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (34) & Events (0)

News
  • 01 Apr 2026

    Residents at Charters Court Care Home in East Grinstead enjoyed a fun and creative morning recently as they came together to make colourful Easter chick pom-poms. The activity brought plenty...

  • 30 Mar 2026

    Residents at Charters Court Care Home in East Grinstead recently spent a relaxing and creative morning arranging beautiful flowers, bringing colour and joy to the home. The popular activity saw...

  • 26 Mar 2026

    Residents at Charters Court Care Home in East Grinstead, West Sussex, have been making the most of the recent spell of glorious weather by spending time outdoors and enjoying the...

Upcoming Events

There are no upcoming events for Charters Court Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Charters Court Care Home.

Meet the Team (1)

Shirley Emilio
Shirley EmilioJob Title Home ManagerJoined 2025

Frequently Asked Questions about Charters Court Care Home

What types of Care is Charters Court Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Charters Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Charters Court Care Home?

Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Charters Court Care Home to the centre of East Grinstead?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charters Court Care Home to verify any information. View our terms and conditions. Charters Court Care Home has an Enhanced Service -what an Enhanced Service includes.