These prices are only a guideline, please contact Charters Court Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Open visiting
Parking available
Charters Court Care Home has a Review Score of 9.8 (9.820) out of 10, based on 48 reviews in the last 2 years.
Over all time Charters Court Care Home has 144 reviews.
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Thank you for taking the time to review Charters Court. We have just finished recruiting and in the interim, we are adopting a whole team approach to ensure daily, meaningful activities are delivered including a weekly entertainer. Now that we have a full team and we are asking for feedback for what is going well and what is not so we can adjust our weekly activities planner. Once again, thank you for taking the time to review our home.
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Thank you for your review, we are glad to see that you are happy with most things in the home. We did have a recruitment gap in our wellbeing team, the home manager has been liaising with HC-One Quality of life specialist who has been supporting the home with weekly planners to enable wellbeing activities to take place that the team can support with. Staff on suites have been assisting with regular wellbeing stimulation such as singing, dancing, quizzes, gardening and salon treatments and recently had successful Jubilee celebrations including indoor street party and singers. It is part of the care team’s role to engage with Residents’ wellbeing and promote activities, not just the wellbeing department. It is important that we have a whole-home approach to this so that the home is focused on positive outcomes for the Residents. The home has also booked external entertainers and has at least two of these confirmed each week which all Residents are able to attend. We are pleased to say that we now have a wellbeing lead in the home.
The team at Charters have really been working together to ensure minimum disruption is caused to Residents during these unprecedented circumstances and CQC have been fully updated on the challenges the home is currently facing. HC-One has also recently completed an extensive piece of work regarding salaries and colleagues have benefited from a well-deserved pay increase. This will also support our efforts to improve recruitment at the home. The home is also currently undertaking an extensive refurbishment that will enrich all the communities and will be particularly sensitive to the needs of the Residents on the suites. This will also support the wellbeing of the Residents as environment has a huge impact on people’s experience in the home.
I am sorry that you do not feel that the increase in care fees is justified but I hope I have been able to explain why there has been an increase in the reasons given above.
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The Review Score of 9.8 (9.820) out of 10 for Charters Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
What does ‘kindness’ mean to you?
“Kind care is always Listening to the residents and their families and learning what is important to them.”
As a Manager, Julie has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Julie closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what her favourite about being a Home Manager, Julie remarked:
"My favourite thing about being a Home Manager is Knowing my residents are safe, cared for and supported by my staff team. That the home is respected and somewhere people want to come and live.”
Outside of work, Julie enjoys spending quality time with her family.
If you would like to find out more about Charters Court, Julie would be delighted to have an informal discussion with you to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charters Court Care Home to verify any information. View our terms and conditions. Charters Court Care Home has an Enhanced Service - more info.
