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Charters Court Care Home

2 Charters Village Drive, East Grinstead, Surrey RH19 2GW
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Excellent facility. Very clean and organised. Great staff.Richard J(Son of Resident/Service User)
Charters Court Care Home, East Grinstead
Charters Court Care Home, East Grinstead
Charters Court Care Home, East Grinstead

Charters Court Care Home, ideally situated in the luxurious Charters Retirement Village, in East Grinstead, West Sussex, delivers residential, nursing and residential dementia care.

Set in a welcoming environment, residents at Charters Court benefit from a number of spaces to relax, socialise and dine, as well as engage in the varied activities programme which includes everything from exercise classes to baking and gardening.

Taking a person-centred approach, all care services... 

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Care Provided by Charters Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Moderate Dementia

Facilities

  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,795From £1,795
Residential Dementia CareFrom £1,795From £1,795
Nursing CareFrom £2,082From £2,082

Contact Charters Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Shirley Emilio (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Open visiting

Parking

  • Parking available

Charters Court Care Home Reviews (158)

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9.8

Charters Court Care Home has a Review Score of 9.8 (9.844) out of 10, based on 41 reviews in the last 2 years. Over all time Charters Court Care Home has 158 reviews.

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Showing 158 reviews matching selected criteria
Review from Sonia R (Friend of Resident) published on 29 January 2019 Submitted via Website
Overall Experience
Review from J R (Resident / Service User) published on 16 November 2018 Submitted via Postal Card
Overall Experience
Review from Peter H (Son-in-law of Resident) published on 13 November 2018 Submitted via Postal Card
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Review from Elaine J (Sister of Resident) published on 13 November 2018 Submitted via Postal Card
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Review from Kenneth G (Husband of Resident) published on 7 November 2018 Submitted via Postal Card
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Review from Liz B (Daughter of Resident) published on 31 October 2018 Submitted via Website
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Review from Joyce D (Resident / Service User) published on 23 October 2018 Submitted via Postal Card
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Review from T L (Husband of Resident) published on 17 October 2018 Submitted via Website
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Review from Jerry B (Relative of Resident) published on 16 October 2018 Submitted via Website
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Review from S B (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card
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Review from L M (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card
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Review from D M (Son of Resident) published on 15 October 2018 Submitted via Website
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Review from Robin M (Son of Resident) published on 12 October 2018 Submitted via Postal Card
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Review from Sarah M (Daughter-in-law of Resident) published on 12 October 2018 Submitted via Postal Card
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Review from AM (Daughter of Resident) published on 8 October 2018 Submitted via Website
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Review from Mark V (Resident / Service User) published on 26 September 2018 Submitted via Postal Card
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Review from J W (Resident / Service User) published on 25 September 2018 Submitted via Postal Card
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Review from George W (Son of Resident) published on 25 September 2018 Submitted via Postal Card
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Review from M V B (Respite Resident) published on 25 September 2018 Submitted via Website
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Review from Dennis S (Resident / Service User) published on 21 September 2018 Submitted via Postal Card
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 June 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (34) & Events (0)

News
  • 01 Apr 2026

    Residents at Charters Court Care Home in East Grinstead enjoyed a fun and creative morning recently as they came together to make colourful Easter chick pom-poms. The activity brought plenty...

  • 30 Mar 2026

    Residents at Charters Court Care Home in East Grinstead recently spent a relaxing and creative morning arranging beautiful flowers, bringing colour and joy to the home. The popular activity saw...

  • 26 Mar 2026

    Residents at Charters Court Care Home in East Grinstead, West Sussex, have been making the most of the recent spell of glorious weather by spending time outdoors and enjoying the...

Upcoming Events

There are no upcoming events for Charters Court Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Charters Court Care Home.

Meet the Team (1)

Shirley Emilio
Shirley EmilioJob Title Home ManagerJoined 2025

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charters Court Care Home to verify any information. View our terms and conditions. Charters Court Care Home has an Enhanced Service -what an Enhanced Service includes.