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Care Provided by Sapphire House
Type of Service
- Residential Home
- For a maximum of 6 Service Users
Primary Care Categories
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Facilities
- Close to Local shops
- Minibus or other transport
Good to Know
Group / Owner
- Priory Adult Care
- Private Owned
Person in charge
- Eleanor Harding(Regional Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Room Information
- Single Rooms (6)
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Sapphire House Reviews (1)
Over all time Sapphire House has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Sapphire House
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Review from Bea J (Mother of Resident) published on 18 July 2016 Submitted via Website•
Overall Experience
Good facilities, nice rooms, staff pleasant but needs more effort how to communicate with residents using signs. PECS exist but forgotten to be used. Poor day structure, communication. Residents unsupervised in the house. No management who can run this provision smoothly and effectively. Website out of date. Generally chaos and noise, not always from residents. Residents are not compatible with others, which takes resources leaving others in the care of an agency staff. It creates stress and anxiety in residents which is not controlled well by not experienced staff.
Nice furniture in the sitting area currently destroyed by not compatible residents which makes communal area abounded and not welcoming. Problems with food shortage on daily basis.
Nice furniture in the sitting area currently destroyed by not compatible residents which makes communal area abounded and not welcoming. Problems with food shortage on daily basis.
It is quite new provision so problems are expected but it is not getting better at all. Chaos remains on daily basis therefore I am not in position to recommend this provision as it stands today but there is hope in the future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sapphire House.
Accreditations
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Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Sapphire House
What types of Care is Sapphire House registered for?
Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sapphire House have?
There are 6 Single Rooms.
What are the Facilities & Services at Sapphire House?
Close to Local shops, Minibus or other transport are some of the Facilities & Services.
How far is Sapphire House to the centre of Maidstone?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sapphire House to verify any information. View our terms and conditions. Sapphire House has a Basic Service -more info.