Holyrood House specialises in an extensive range of care needs, thanks to versatile facilities and a highly trained team who are skilled in achieving solutions that suit the individual.
The focus is on recognised care quality that does not impede on each resident's sense of independence.
Regular inspections and audits are in place to make sure client's are satisfied and the team are particularly experienced in helping those with dementia.
Contact Holyrood House Care Home to confirm what's included and get a personalised quote:
Holyrood House Care Home has a Review Score of 9.7 (9.726) out of 10, based on 56 reviews in the last 2 years.
Over all time Holyrood House Care Home has 125 reviews.
I am so happy with the way my mam's moods have changed since coming into Holyrood House, the staff are very caring and their patience is second to none. My mam has started to eat and enjoy food again.
I am so happy with the way my mam's moods have changed since coming into Holyrood House, the staff are very caring and their patience is second to none. My mam has started to eat and enjoy food again.
Thank you for your kind reply. The staff and management always strive to give the highest standard of care to all the residents at Holyrood House. It's lovely to know your Mum has started to eat and enjoy her food again it's a real pleasure to look after her.
From what I have seen, staff are caring, food is up to standard but sometimes will have to wait too long to be taken to the toilet. The home is clean and tidy, staff and management are very helpful when asked any questions. Food is good and tasty but can change depending on which cook is on duty,...
From what I have seen, staff are caring, food is up to standard but sometimes will have to wait too long to be taken to the toilet. The home is clean and tidy, staff and management are very helpful when asked any questions. Food is good and tasty but can change depending on which cook is on duty, so I am told.
Thank you for taking the time in submitting a review, constructive feedback is always welcome and very valued. We are pleased you find staff caring and helpful and we aim to continue with our kindness into the future.
The home had plenty of Christmas activities over the festive period, and had lovely decorations up. From my experience the residents were made to feel part of the festive period. They even made gifts to give to their loved ones, and all the residents received a present from Santa. The staff wore...
The home had plenty of Christmas activities over the festive period, and had lovely decorations up. From my experience the residents were made to feel part of the festive period. They even made gifts to give to their loved ones, and all the residents received a present from Santa. The staff wore Christmas pyjamas on Christmas Eve, and those who weren't working brought their children in, all dressed in Christmas pj's, and sang carols. I thought this was wonderful and so thoughtful. The carers are lovely, cheery people, who seem to genuinely care for the residents. I have also seen some of the cleaners helping the residents. I have found the admin staff very friendly and helpful. All the staff I have had contact with have made a very difficult time bearable. I am so glad we found this home, I didn't want to put my dad into a home, and fought against it for 7 years, but I feel he is in the best place. He is safe, cared for, needs met, well fed, entertained and settled.
Thank you so much for your very kind words. We as a staff team really enjoyed the Christmas festivities, both the taking part and observing the general excitement and entertainment. We aim to provide the best possible care at all times and we feel glad that you feel we achieve this.
I cannot fault Holyrood House my wife has been on the dementia ward nearly 3 years now. All staff are respectful to the needs of the residents. I am informed of any changes in her health or medications. The care home is always clean (nothing nasty or cover up smells). Staff are always friendly and...
I cannot fault Holyrood House my wife has been on the dementia ward nearly 3 years now. All staff are respectful to the needs of the residents. I am informed of any changes in her health or medications. The care home is always clean (nothing nasty or cover up smells). Staff are always friendly and polite. My wife is cared for better than I could care for her 24 hours a day.
We are so pleased that you appreciate the care that is provided by all the staff at Holyrood House care home for your wife. We are so pleased that you find the environment clean and odor free. We aim to continue to provide your Wife with the best possible care.
Holyrood House is always clean and tidy, with welcoming staff. My mother has been a resident for over 2 years now and receives care and support with her dementia. Staff are very attentive to her and know exactly how to handle and speak with her. There always seems to be activities ongoing which is...
Holyrood House is always clean and tidy, with welcoming staff. My mother has been a resident for over 2 years now and receives care and support with her dementia. Staff are very attentive to her and know exactly how to handle and speak with her. There always seems to be activities ongoing which is nice to see, and there are opportunities to attend and have a meal in a nice setting with my mother. Overall I am very satisfied with the care my mother receives.
Thank you so much for your positive comments. It means so much to the whole staff team and particularly the staff who work on the memory floor. We aim to give all our residents the highest standard of care.
I would be happy to recommend it as a...
I would be happy to recommend it as a care home.
We are really pleased that you are happy with your friends care in the home and always aim to make everyone feel welcome. Thank you for taking the time to review the home.
Mum moved into Holyrood House in December after a previous respite visit. The staff are all very friendly and professional and any questions we had were addressed promptly and effectively. Mum needs round the clock care which is working well and we feel that she is safe and comfortable.
Mum moved into Holyrood House in December after a previous respite visit. The staff are all very friendly and professional and any questions we had were addressed promptly and effectively. Mum needs round the clock care which is working well and we feel that she is safe and comfortable.
It is a pleasure to look after your Mum and i am happy that you feel she is safe and comfortable, it is our aim to provide the highest quality of care to all of our residents all of the time.
Very happy with my mums care, however I am disappointed with the food, most of the staff are really nice. Me and my family have a very good relationship with staff.
Very happy with my mums care, however I am disappointed with the food, most of the staff are really nice. Me and my family have a very good relationship with staff.
Thank You so much for taking the time to review the home, it is always good to have feedback. I am sorry that you feel that the food is disappointing, please feel free to drop in or make an appointment to see the home manager or head chef in order that we can rectify this issue. I am pleased that...
Thank You so much for taking the time to review the home, it is always good to have feedback. I am sorry that you feel that the food is disappointing, please feel free to drop in or make an appointment to see the home manager or head chef in order that we can rectify this issue. I am pleased that you have a good relationship with the staff as we always aim for this in order to give the resident a holistic package of care.
Overall the care home is good. We find as a family the food is very disappointing and could be improved massively especially on an evening. Most staff are friendly. Definitely room for improvements in some areas.
Overall the care home is good. We find as a family the food is very disappointing and could be improved massively especially on an evening. Most staff are friendly. Definitely room for improvements in some areas.
Thank you for your constructive feedback. I am pleased that you feel that overall the care in the home is good and am equally sorry that you feel that the food is disappointing and could be improved. Please feel free to call in or make an appointment at any time with the home manager and the head chef in order to discuss and rectify your concerns. Thank you again for your review.
All the staff are very friendly and accommodating. Mum is on the Dementia floor, and has got advanced dementia. The staff are so helpful and tend to her personal needs. We are happy knowing that Mum is safe, happy and very well looked after. Thank you.
All the staff are very friendly and accommodating. Mum is on the Dementia floor, and has got advanced dementia. The staff are so helpful and tend to her personal needs. We are happy knowing that Mum is safe, happy and very well looked after. Thank you.
Thank you very much for your kind words, it really does mean a lot to the staff who work hard every day, to give the residents the best possible care.
My only gripes would be some lack of care of...
However, overall a very good care home.
Thank you for taking the time to review the care at Holyrood, it is always appreciated. With regard to the light bulbs not being replaced in a timely manner please feel free to report to the admin office if you notice any concerns. In relation to your comment about the use of mobile phones by staff...
Thank you for taking the time to review the care at Holyrood, it is always appreciated. With regard to the light bulbs not being replaced in a timely manner please feel free to report to the admin office if you notice any concerns. In relation to your comment about the use of mobile phones by staff I would like to take this opportunity to explain that the handsets that the staff are using are not mobile phones they are devices to record all aspects of care and interactions. This is called the Person Centered Software (PCS)which is used throughout the home.
We do feel that she is cared for at Holyrood House in a way that we could never replicate at home. Even though...
We do feel that she is cared for at Holyrood House in a way that we could never replicate at home. Even though this is not what we would wish for mum, we are thankful of the care she receives here.
We fully understand the difficulties associated with a diagnosis of dementia and the desire to keep your mum at home. We are so pleased that you are happy with the care she receives at Holyrood House, please feel free to call in to chat at anytime.
Moving my elderly father into a care home was a daunting move for both him, myself and our family, and lets not forget that the resident himself can be somewhat averse to accepting his new surroundings, which can initially make things more difficult, but I have to say I can't thank the staff enough...
There is a very wide variety of entertainment to join in with and everyone goes above and beyond to create a happy and caring environment.
Thank you for your lovely feedback, we will ensure this is passed on to all staff as feedback is always valued by our staff team. We are so glad that your father has settled well with us, and we look forward to seeing you soon.
I came to Holyrood House for respite care after a complete should replacement. The carers were extremely helpful especially during the first week what I couldn't get out of bed by myself. During my stay there, I found all the staff (day and night) cheerful, friendly and caring. It was a pleasure to...
I came to Holyrood House for respite care after a complete should replacement. The carers were extremely helpful especially during the first week what I couldn't get out of bed by myself. During my stay there, I found all the staff (day and night) cheerful, friendly and caring. It was a pleasure to have such help at a time when I needed it.
Thank you for taking the time to review Holyrood House Care Home. We are so pleased you enjoyed your time with us and found it beneficial.
Two areas of complaints though - constant room...
Two areas of complaints though - constant room alarm bleeping outside her room which was very annoying and meals (could not supply her with soft food diet for some reason)
I visited my neighbour just before Christmas, she is in her own room which is lovely and she is very happy with everything in the home. The place is spotless and the staff are very friendly and helpful. Reception is always lovely and very friendly also. I really don't have anything bad to say.
I visited my neighbour just before Christmas, she is in her own room which is lovely and she is very happy with everything in the home. The place is spotless and the staff are very friendly and helpful. Reception is always lovely and very friendly also. I really don't have anything bad to say.
This is lovely to read, particularly regarding our friendly and helpful reception staff.
My experience in this care home has been great, can't thank everyone enough my support has been second to none. I've had a great stay.
My experience in this care home has been great, can't thank everyone enough my support has been second to none. I've had a great stay.
My wife and I came over from Jersey to visit my sister. She seems to be very relaxed and cheerful. The staff were excellent they were very polite and helpful and they made us feel very welcome. We took my sister to the grounds around the garden it was lovely. My wife and I can go back to Jersey...
My wife and I came over from Jersey to visit my sister. She seems to be very relaxed and cheerful. The staff were excellent they were very polite and helpful and they made us feel very welcome. We took my sister to the grounds around the garden it was lovely. My wife and I can go back to Jersey knowing that my sister is getting the best care possible. Thank you all. Keep up the great work.
I feel my mum is well looked after. She is best cared for when there are regular staff working.
I feel my mum is well looked after. She is best cared for when there are regular staff working.
A pleasant caring community that in general meets Mum's needs. Obviously, 100% care cannot be given at all times but generally satisfactory. It is understood that staffing is a problem and I do have some concerns over the suitability of some of the carers. Mum has at times told individuals of her...
A pleasant caring community that in general meets Mum's needs. Obviously, 100% care cannot be given at all times but generally satisfactory. It is understood that staffing is a problem and I do have some concerns over the suitability of some of the carers. Mum has at times told individuals of her needs but these are sometimes ignored. This leads her to be upset at times. However still satisfied.
Thank you for the time you have taken to complete your review. We are sorry that you feel that there is a problem with the staff and suitability of carers and that your Mum is ignored on occasion. We would like to extend an invitation to you to come and visit the management of the home at your convenience in order to discuss your concerns.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Race across the world took us to Ireland this time. Our residents enjoyed a visit to Ireland right here in our care home! The day was filled with Irish themed...
A huge thank you to everyone who donated and supported our bake sale! Thanks to your generosity, we raised an amazing £122.56 for Comic Relief. We really appreciate all the...
Ukulele Henry entertained our residents in style again! He really is a firm favourite and the residents always love to join in singing and this time some dancing was involved,...
There are no accreditations posted yet for Holyrood House Care Home.
Upon leaving school I immediately started my career in care. I have been a registered manager in a number of care establishments for the past 27...
Upon leaving school I immediately started my career in care. I have been a registered manager in a number of care establishments for the past 27 years. I love my job as I have always enjoyed meeting people and helping others. In my spare time I enjoy following my football team Barnsley FC and supporting guide dogs for the blind.
Since leaving college I have always worked within the care sector. I have worked in Holyrood House for 9 years, throughout my time here I have had a...
Since leaving college I have always worked within the care sector. I have worked in Holyrood House for 9 years, throughout my time here I have had a number of roles progressing from a Team Leader to my current role of Deputy Manager, working alongside the Home Manager to lead and support the team. Crown Care have given me the opportunities to progress further within my career.
Holyrood is one of the best teams I have worked for within the care sector, every member of staff genuinely cares and strives to deliver a high standard of care for each resident. There is also a great support network within the team, there is always a laugh to be had and ear for listening. It is a pleasure to be a part of team Holyrood!
Hi I am Gill, the Business Administrator at Holyrood House. I have 35 years of admin experience mainly in the Education Sector where I worked as...
Hi I am Gill, the Business Administrator at Holyrood House. I have 35 years of admin experience mainly in the Education Sector where I worked as Office Manager before becoming a Business Manager. I left Education to move into an extremely niche role within the Wakefield’s Safeguarding Adults Board where I was first introduced to Adult Social Care. I loved working within this sector and was then offered the position at Holyrood House. I enjoy the variety of the role with each day been totally different, I particularly enjoy meeting the families and trying to make their decision of moving a loved one into care as seamless as possible. I enjoy interaction with the residents having chance to put a smile of their faces is priceless and so rewarding. The staff team are like one huge family and we love working as a team always ensuring our residents have enjoyment during their time at Holyrood House.
I'm Georgia, the Receptionist at Holyrood House. Whilst studying at College, I completed a Business Administration course. I then started my career...
I'm Georgia, the Receptionist at Holyrood House. Whilst studying at College, I completed a Business Administration course. I then started my career working for a construction company in the administration/receptionist sector, gaining lots of knowledge and experience, before moving to Holyrood House, where I have been part of the team for over 3 years now. I really enjoy working at Holyrood and love the team I work with. I feel my skills and confidence have massively expanded since working here, and I really enjoy the working environment and meeting new people in my busy role.
I have worked in care homes from the age of 18 which is just over 12 years. I have been part of Holyrood houses team since august 2018. Working at...
I have worked in care homes from the age of 18 which is just over 12 years. I have been part of Holyrood houses team since august 2018. Working at Holyrood for so many years has expanded my learning skills and knowledge from starting as a care assistant to a senior then to now being a unit manager! I love looking after our wonderful residents and having such a fantastic group of people to work with.
I have been part of the team at Holyrood House, since 2016. I was encouraged to further my development early into my career gaining level 2 NVQ in...
I have been part of the team at Holyrood House, since 2016. I was encouraged to further my development early into my career gaining level 2 NVQ in adult social care and then onto my Level 3 diploma. I started as a care assistant progressing to senior and now my current role of unit manager on our dementia care unit - I love what I do and could not see myself doing any other job, it is so rewarding - we have a fantastic team.
Hi I am Jeanette I have worked in care for approximately 16years and have been at holyrood house for the past 9 years this coming July. I am part of...
Hi I am Jeanette I have worked in care for approximately 16years and have been at holyrood house for the past 9 years this coming July. I am part of the night team as night unit manager. Here at Holyrood, we are one big family. Over the years I have had the privilege to care for amazing residents, all unique in their own way. Aiming to provide them with rich and full filling lives in their later years in a person-centred care way, i work with some of the best caring natured staff who always put the needs of their residents first. I continue to enjoy working at holyrood as much as I did the first day I walked through its doors.
My name is Vinoda Nadungodage, and I bring nearly two years of experience in the care sector. I have successfully worked as a care assistant in a...
My name is Vinoda Nadungodage, and I bring nearly two years of experience in the care sector. I have successfully worked as a care assistant in a care home and as a community carer. Since 2024, I have been proud to be a part of the team at Holyrood House, where I thrive in contributing to our mission of providing exceptional care as a senior carer. Having worked in the care sector for a short period, I initially felt some nerves about joining a larger team at Holyrood House. However, I was warmly welcomed by everyone, who wholeheartedly cared about one other as well as the residents. I feel both supported and appreciated in this environment. I am committed to delivering the highest standard of person-centred care that Holyrood House enables. It is a pleasure to work alongside such dedicated professionals. The Holyrood House is an exquisite residence with elegant and cosy amenities, which renders it an excellent place to work.
Hello my name is Tracey Trickey, I am Catering Manager here at holyrood House. I have worked here 8+ years and started as an assistant on part time...
Hello my name is Tracey Trickey, I am Catering Manager here at holyrood House. I have worked here 8+ years and started as an assistant on part time hours when I joined team Holyrood and rather quickly ended up cooking and just loved it. I still to this day, more than ever, absolutely love my job. I enjoy most of all feeding our lovely residents some delicious foods. My role is a bit of everything where catering and food is concerned here. From ordering all foods to menu choices to and keeping my amazing team doing their job to the highest standards to maintain our 5* rating. We love making the residents happy after a good meal and some sweet delights.
Hello my name is Rob. I have worked in the Care sector for 11 years as a maintenance operative, and worked at Holyrood House since March 2022. My job...
Hello my name is Rob. I have worked in the Care sector for 11 years as a maintenance operative, and worked at Holyrood House since March 2022. My job is to ensure that we provide a safe and comfortable environment for our residents, staff, and visitors. Getting to know residents and family helps me to understand any specific requirements that the resident or family may have. Making people feel comfortable at home and safe is the main objective for me.
Hi, my name's Paul. I have worked at Holyrood House for 2 years in maintenance. I really enjoy my job and work with a great team of people who care about the residents and their well-being.
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