Abney Court

Abney Hall Park, Manchester Road, Cheadle SK8 2PD
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9.5 133 Reviews
  • Abney Court, Cheadle
Abney Court is a purpose-built care home set within the beautiful grounds of Abney Hall Park in Cheadle. The care home provides residential, respite care and compassionate end of life care, as well as specialist dementia care.

The friendly and caring team at Abney Court get to know each resident and put together a care plan that is tailored to their unique needs. They ensure residents can lead a fulfilling, independent and enjoyable life.

Residents have access to a café where they can catch up with family and friends. There is also a cinema room to enjoy favourite movies, alongside a fully equipped hair and beauty salon where residents can get pampered. The gardens are beautifully landscaped and fully accessible for wheelchair users.

Abney Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1671
  • Self-Funded Residential Dementia Care: from £1761
  • RESPITE Self-Funded Residential Care: from £1881
  • RESPITE Self-Funded Residential Dementia Care: from £1971

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Abney Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Group/Owner

Person in charge

  • Zoe Smart (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Parking onsite

Abney Court Reviews (133)

Total of 133, showing 61-80
9.5

Abney Court has a Review Score of 9.5 (9.548) out of 10, based on 20 reviews in the last 2 years. Over all time Abney Court has 133 reviews.

Overall Experience

  • 112
  • 16
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Date Published

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113

Review from Catie M (Daughter of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in every department at Abney are amazing. My Mum is showing a new lease of life since moving in. As I live overseas, the staff make every effort to keep me up to date with Mums activities. It’s given me great peace of mind. We visited this time last year and the home allowed us to have a mini
wedding ceremony, sorting out a private room and lunch so that Mum was part of our big day. The staff even helped video Mum giving her speech for our actual big day and kept it a surprise. I’ve never cried so many tears of happiness. Thank you to everyone there, I cannot praise them enough.

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Review from Geoff R (Son of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Abney Court for the past two years and I have visited regularly throughout that period. The staff and facilities are what you would expect to find given the fees that they charge. The rooms are clean and airy and the gardens are a delight in the warmer, summer months.
We often visit the bar and the freshly baked cakes and coffee are always on tap for residents and visitors.


The chef strives to make meals both wholesome and varied and residents are encouraged to ask for their favourite dishes. My only slight negative is the lack of space in the car park which is often full, particularly in the afternoons.

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Review from Ethna G (Friend of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend for several years now in Abney Court and would recommend that anybody lucky enough to be able to afford Abney Court can find no better place to be. When my friend arrived at Abney Court she was physically and mentally fragile as she still is, but her outlook has completely
changed and I can go as far as to say that when the day comes for her to leave this world (she is 98) she is a much more contented person than when she arrived at Abney Court.
ALL the staff at Abney Court have always treated me with massive kindness and respect and I look forward to seeing them and occasionally having a little chat if I feel my friend is a little distressed. At 98 years old, she is bound to be a little distressed now and then but has always been shown nothing but kindness.
I cannot speak highly enough of Abney Court.

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Review from Jane C (Daughter of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Abney Hall three weeks ago and he is very comfortable in his lovely ensuite room. We had worried about him for a long time and to have the peace of mind we now have is a great relief. Like most of us, as we get older and really need help, it’s very hard to accept the loss of independence,
so Dad had fought to stay in his home. Finally after frequent hospital admissions he needed 24 hour nursing care. Abney Court is an absolute gem as the staff, the hotel style decor and attention to detail make it a care home with the icing on the cake. Speaking of which fresh cakes and quality hot drinks are available all day to residents and visitors. Sadly Dad is not well enough to take advantage of all the facilities and entertainment which is offered, but many residents are. I met a very chirpy lady today who was looking forward to getting her hair done in the salon today. If you’re looking for a special care home this will probably tick all the boxes.

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Review from Chris B (Son of Resident) published on 7 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived independently until she was almost 100. She's found it very difficult to accept that she needs support and a care environment that gives her that support. We've been very lucky to find Abney Court and have found all the staff to be understanding and very supportive of my mother's
needs. This is despite the fact that she can be difficult and still think she could manage to live independently. The whole of our family cannot think of a better place for her to live comfortably for the rest of the time she has. It would be wonderful if, over time, she comes to accept her position.

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Review from Helen S (Daughter of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been a resident at Abney Court for over two years. The whole environment - her room, food and activities are of the highest standard I've come across anywhere. The special events are great fun for residents, families, friends and staff and are much appreciated. The staff know my mum
well, treat her with great dignity and respect her independence - encouraging her to make her own choices. They're very vigilant in regards to her health and show genuine care for her. The staff see Abney Court as my mum's home now and are very willing to go the extra mile to help her feel this to be so.

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Review from Paul K (Nephew of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A safe and friendly environment. The building is modern, warm and welcoming and set in the beautiful grounds of Abney Hall. The rooms are comfortable and can be made more homely with the addition of photos, paintings and well loved furniture. The ensuite bathroom and shower facilities are excellent.
There are plenty of activities for those who want to take part and there is a social cafe where residents can meet, and guests can get coffee and cake.
The staff are friendly and genuinely know the residents. They can answer any concerns relatives may have and take the well being of residents very seriously.

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Review from Francis G (Son of Resident) published on 20 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abney Court is a highly professional Care Home for the elderly.


It is clearly run very professionally, with a focus on the Well Being of the residents. The Staff are welcoming, helpful and try to accommodate the needs of the Residents / Family Members. I have been particularly impressed with how

they have access/regular visits by Doctor/GP to ensure that any issues are identified and/or addressed as needed.


The Staff are friendly and responsive to Residents needs.


Thank You.

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Review from Jiten (Son of Resident) published on 18 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Abney Court is a good care home, located in a nice discreet setting a few minutes walk from Cheadle Village, with excellent facilities.

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Review from Dave U (Cousin of Resident) published on 18 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking for somewhere really nice and also closer to my home to place my female cousin, who lived some 65 miles away.
I had visited several homes, which were either of a very poor quality or only mediocre at best.
I then visited Abney Court, and from the first moment that I walked through the
door, I just knew that it was exactly the kind of place that I had been searching for.
It is a very nice purpose built place in a lovely setting, but what really makes it is its super staff, who really go that extra mile.
It is a home that is professionally run and whilst it is not the cheapest home, it is worth every penny.
My wife and I always love to visit, as this home really would take some beating.
I would highly recommend this home and is a credit to the staff who work extremely hard, to make it the lovely place that it is.
Well done and thank you !!!

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Review from Colette P (Daughter of Resident) published on 18 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abney Court is a fantastic home and so unlke others we visited. The care, facilities and environment are outstanding and I would recommend anyone considering a home to visit. My mother has been a resident there for almost 2 years and is very secure and settled.

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Review from Julia A (Daughter-in-law of Resident) published on 18 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my family member has been to a high standard. The room is extremely comfortable and well maintained and the activities are enjoyed and appreciated. There is a good variety of food and it is to a good standard.
The outside area is lovely and the staff are friendly and welcoming.

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Review from Mary W (Friend of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment of entering there is a welcoming atmosphere. The home is beautifully decorated and furnished. There is never a staff shortage. All grades of staff know the residents by name. I am impressed with the daily activity schedule, carefully planned to meet the differing needs of residents.
Residents are treated with respect, kindness and understanding. The daily menu is so impressive. Full marks to the chef and team. Staff "go that extra mile" to help residents.

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Review from David T (Brother-in-law of Resident) published on 15 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best care home, in our area. Professionalism of staff and excellent care given. I visit almost every day and standards never slip, always courteous, polite, and attend to my relatives every need.

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Review from Karen K (Daughter of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really appreciate that the staff arrange for me to have lunch with my dad on our own when I visit. It is small touches like this which are so important. The only issue is that items get lots very easily - it would be great if the home could find a way to support with this.

Reply from Amy Wilson, A D at Abney Court

We are delighted to read your positive feedback about Abney Court, in particular how your dad is treated with dignity as well as the privacy you both enjoy whilst dining. We always find that it’s the smallest things that make the biggest difference. We are sorry to hear that your dad’s items get lost. On the dementia suite, we encourage residents to have the freedom to walk around which is when items can be misplaced. We try our utmost to prevent this from happening by labelling laundry and observing where residents are walking about. We advise relatives to let us know when new clothes are brought into the home so we can label them. Thank you very much for your lovely review.

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Review from Kay B (Daughter of Resident) published on 28 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Staff extremely caring. They go out of their way to treat my mum as an individual with kindness and dignity. They all appear to be very fond of my mum and she, in turn, seems fond of them.


Very pleasant and clean in all areas.

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Review from Ann K (Respite Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care.

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Review from Lucy R (Daughter of Resident) published on 19 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home for almost a year now.
She is very well looked after and cared for, which gives the family a lot of reassurance.
It is a welcoming environment that makes people want to come and visit as they can sit in the cafe or the garden, and enjoy the wonderful homemade cakes,
rather than sitting with mum in her bedroom or a communal lounge.
The carers are wonderful with mum, always showing care and compassion.

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Review from Gwynneth D (Daughter of Resident) published on 14 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Abney Court and the care my elderly mother receives. From first stepping into the home, I knew that my mum would be content here even though she'd always rejected any mention of "care". The atmosphere is more like a five-star hotel, very modern and "boutique" but managing to remain "homely"
and welcoming at the same time. The building is full of light and is very well designed. My mum has a downstairs room with a lovely patio overlooking the landscaped gardens and she loves to sit and sunbathe on sunny days. To quote my mother, "The staff are all lovely and I've only ever met nice people here." Mum is treated with dignity and respect at all times and everyone knows her name. The Care Team are amazing and always have a laugh and a joke with her when they pass and the Activity Team work so hard to create a fun and stimulating environment for all the residents. My mum has made some lovely friends here and she loves socialising with them over meals and sharing some banter!

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Review from Bill A (Son of Resident) published on 13 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abney Court is a lovely care home, my Mother has been made to feel very comfortable there. The general feeling is more of a luxury hotel than a care facility. The staff are friendly and engaging and very polite. Her room is bright and welcoming with doors onto her own little patio. The food is excellent,
as I have eaten there with my Mother as a guest. It is a pleasure to visit her and I always leave happy that I know she is in the best place.

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Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Abney Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.548 for Abney Court is calculated as follows: ( (164 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 228 Ratings = 4.548

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abney Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (96)

Meet the Team (1)

Zoe

Zoe Smart

Job Title: Home Manager

I have 14 years of experience in adult social care and children's services.


I’ve worked hard through the years to gain skills and knowledge in many areas of health and social care for adults and children, and I have progressed through numerous roles over the years. Most recently, I achieved a registered manager’s role.


In this role, my focus is on ensuring we provide quality care and that residents and their families are happy. You need to have patience, good communication and listening skills and empathy. I love communicating with residents, their families and my colleagues. Every day I feel inspired to work alongside my team to provide good standards of care.


Knowing that we provide a positive environment and good quality of life for residents makes me proud in my role.

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