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Designed with care, the luxury care home in the heart of Tunbridge Wells provides a breadth of spaces where residents can enjoy existing pastimes. Whether it's a...
Tucked away, surrounded by beautiful gardens, Hallmark Chamberlain Court is a place where residents can thrive. Ease into life here at the award-winning 72-bed home, providing residential, dementia, nursing and respite care. And relax knowing all the essentials are covered with Hallmark All-Inclusive.
Designed with care, the luxury care home in the heart of Tunbridge Wells provides a breadth of spaces where residents can enjoy existing pastimes. Whether it's a friendly game of chess in the games room or soaking up the sun on the patio terraces while listening to the birdsong from the aviary. And, with a regular schedule of activities and events, there's always room to explore new passions.
Recognising the apprehension that comes with moving, Chamberlain Court maintains a sense of familiarity by welcoming couples, accommodating pets, and keeping the doors open for loved ones to pop by – at any time. Their passionate team is dedicated to making each day fulfilling, valuing every moment and putting residents and their loved ones at the heart of everything they do.
Care Provided by Hallmark Chamberlain Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees include a weekly hairdressing appointment, a weekly beauty treatment and a chiropody appointment every 6 - 8 weeks. We accept local authority funded residents with a third party top up.
The price(s) shown are provided by the care home. Contact Hallmark Chamberlain Court for full pricing details and T&Cs.
Contact Hallmark Chamberlain Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Judy Heathfield-Eliott (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
Room Information
- Single Rooms (70)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (70)
- Couples/Companion Rooms with ensuite Wet Room (2)
Hallmark Chamberlain Court Reviews (118)
Hallmark Chamberlain Court has a Review Score of 9.9 (9.918) out of 10, based on 25 reviews in the last 2 years.
Over all time Hallmark Chamberlain Court has 118 reviews.
Some of the rooms are very small but accommodation immediately found for an overflow of visitors.
Some of the rooms are very small but accommodation immediately found for an overflow of visitors.
Thank you very much for taking the time to write this review and for your comments. It is very much appreciated.
From the time mum moved in she has been treated with great kindness and care. Every member of staff is so respectful and friendly so mum feels safe and happy. The quality of care is first rate and mum enjoys the activities and is very complementary about the meals and refreshments. She looks...
From the time mum moved in she has been treated with great kindness and care. Every member of staff is so respectful and friendly so mum feels safe and happy. The quality of care is first rate and mum enjoys the activities and is very complementary about the meals and refreshments. She looks forward to the summer and being able to enjoy the lovely outside space . She has settled in very quickly and is happier, as are we, knowing she is so well looked after .
Thank you very much for your review and we are delighted that mum has settled and is happy.
From the reception area to all the first floor area, we find the staff charming and helpful and also feel totally welcome when visiting. We feel confident that she is getting all the care she could need. Thank you to all who do a difficult job.
From the reception area to all the first floor area, we find the staff charming and helpful and also feel totally welcome when visiting. We feel confident that she is getting all the care she could need. Thank you to all who do a difficult job.
Thank you so much for taking the time to write this review and it is a pleasure for us to care for your loved one at Chamberlain Court.
My involvement with the care home has been from a professional standpoint. I can say that they have been immensely helpful in settling my client and making her feel at home. My client commented to me that 'you made the right choice' even though it was a decision we made together so I am pleased...
My involvement with the care home has been from a professional standpoint. I can say that they have been immensely helpful in settling my client and making her feel at home. My client commented to me that 'you made the right choice' even though it was a decision we made together so I am pleased that she is happy and becoming a part of the caring family atmosphere at Chamberlain Court.
Thank you very much for your kind words and we are delighted that your client has settled so well and enjoying life at Chamberlain Court.
My sister-in-law has...
My sister-in-law has tragically severe Frontotemporal disease and is incapable of self-care, speech or recognition. Despite this, the staff have looked after her with skill and compassion. Even to the extent of organising choral singers for her birthday, knowing her past involvement in choral singing at a high level.
Thank you very much for taking the time to write this wonderful review, we are so grateful.
Amazing & wonderful place. Very, very happy to see my loved one blossoming after coming out of hospital. An uplifting environment from the minute you walk through the door. Also grateful for the support the staff gave us as a family during an incredibly difficult time.
Amazing & wonderful place. Very, very happy to see my loved one blossoming after coming out of hospital. An uplifting environment from the minute you walk through the door. Also grateful for the support the staff gave us as a family during an incredibly difficult time.
Thank you so much for taking the time to write these lovely words. Thank you so much for choosing Chamberlain Court for your loved one and we are so delighted that she has settled so incredibly well.
The help and support of the team were amazing as my mum struggled to adjust to this major change in her life. I cannot thank the team for their patience and commitment to supporting her and me. My mum is now settled and happier than she has been for a long time.
The help and support of the team were amazing as my mum struggled to adjust to this major change in her life. I cannot thank the team for their patience and commitment to supporting her and me. My mum is now settled and happier than she has been for a long time.
Thank you very much for your review. It has been wonderful for us to see mum settle, make friends and join in with all the events
My father went to Chamberlain Court in December 2023. He was made to feel very welcome as were my sister and I. He has enjoyed all the activities and the staff have been wonderful. Fortunately, he has been able to enjoy the area and has been on a number of long walks.
My father went to Chamberlain Court in December 2023. He was made to feel very welcome as were my sister and I. He has enjoyed all the activities and the staff have been wonderful. Fortunately, he has been able to enjoy the area and has been on a number of long walks.
Thank you very much for your review and it is a pleasure for us to have dad in our care.
All the staff are friendly, caring and helpful. We are delighted by the care being given to our family member. From the moment our family member arrived, the team has been dedicated to ensuring that both her wishes are listened to and understood and that the relevant care needs are put in place and...
All the staff are friendly, caring and helpful. We are delighted by the care being given to our family member. From the moment our family member arrived, the team has been dedicated to ensuring that both her wishes are listened to and understood and that the relevant care needs are put in place and monitored to ensure that she is able to settle in fully. It is a pleasure to visit and everyone goes above and beyond to make sure it is an enjoyable time.
Thank you very much choosing Hallmark Chamberlain Court and for your very kind words.
From day 1, they have treated Dad like a VIP. All of the staff (no matter which department they are in) make sure Dad's needs are being met with exceptional care and dignity. As his daughter, all I can say is we have made the right choice for dementia care on his behalf and along with staff at...
From day 1, they have treated Dad like a VIP. All of the staff (no matter which department they are in) make sure Dad's needs are being met with exceptional care and dignity. As his daughter, all I can say is we have made the right choice for dementia care on his behalf and along with staff at Chamberlain Court, we can make sure he has the best life and enjoy every moment.
Thank you very much for your kind words. We feel very lucky to have dad in our care and we enjoy his jokes and stories very much. Best wishes, Emma
Every effort is made to put my parents at ease.
As a visitor I am welcomed as though I was stepping into my parent's own home.
Nothing is too much trouble.
The home is so clean and fresh!
It’s the best I have ever visited and I am a nurse so I observe in a medical way.
Food is...
Every effort is made to put my parents at ease.
As a visitor I am welcomed as though I was stepping into my parent's own home.
Nothing is too much trouble.
The home is so clean and fresh!
It’s the best I have ever visited and I am a nurse so I observe in a medical way.
Food is high-quality.
No rigid rules.
Thank you very much for your kind words which have been shared with the team across the home. Warm regards
My father has been at Chamberlain Court for a few months. His care needs have increased and he has now moved from nursing care to dementia care. As a family we have been delighted with the way he has been looked after. The understanding and compassion of all the staff, from the carers through to...
My father has been at Chamberlain Court for a few months. His care needs have increased and he has now moved from nursing care to dementia care. As a family we have been delighted with the way he has been looked after. The understanding and compassion of all the staff, from the carers through to the management has been first-class.
Thank you very much for taking the time to write this review and thank you for your lovely comments.
Living overseas and moving my 96 year old father into a care home for the first time was not without its challenges. Chamberlain Court listened carefully to our concerns and questions and addressed each one 100% satisfactory. Dad has been a resident for 4 months now and we could not be happier with...
Living overseas and moving my 96 year old father into a care home for the first time was not without its challenges. Chamberlain Court listened carefully to our concerns and questions and addressed each one 100% satisfactory. Dad has been a resident for 4 months now and we could not be happier with the kindness, service and attention to detail Hallmark Chamberlain Court has provided both to Dad, as a resident, and to our family. Hugs and a big thank you to all the staff at Chamberlain Court.
Thank you very much for taking the time to write this review and for your kind words which have been shared with the team.
Mum has settled in very well to Chamberlain Court, enjoying all the entertainment on offer - and I am happy and relieved that she is being very well cared for by the nursing team and carers. She is enjoying the food too!
Mum has settled in very well to Chamberlain Court, enjoying all the entertainment on offer - and I am happy and relieved that she is being very well cared for by the nursing team and carers. She is enjoying the food too!
Thank you for your review and we are delighted that Mum has settled so well. Thank you for choosing Chamberlain Court
Fantastic, very efficient and friendly staff, made my father very welcome. Everyone has been very kind and helpful, I would not hesitate to recommend Chamberlain Court to anyone thinking of a place for a loved one.
Fantastic, very efficient and friendly staff, made my father very welcome. Everyone has been very kind and helpful, I would not hesitate to recommend Chamberlain Court to anyone thinking of a place for a loved one.
Thank you so much for your review. We love how quickly Dad has embraced new hobbies and friendships at Chamberlain Court. Best wishes
I was very impressed and delighted that both my parents were able to be in the same home, the staff worked miracles to get them both a place.
Their rooms are delightful and the staff seem to always have time...
I was very impressed and delighted that both my parents were able to be in the same home, the staff worked miracles to get them both a place.
Their rooms are delightful and the staff seem to always have time for them.
They both look well cared for with lovely haircuts and well groomed and fed.
They are very happy to be in Chamberlain and I am happy they are there.
Thank you so much for your review. We too were delighted that Mum and Dad were able to live together at Chamberlain Court and share time together. Best wishes
Chamberlain Court have been very kind to my father. They were all expecting his arrival and settled him in with care. His care is very personalised with much thought about the individual patient. The staff on his floor got to know him very quickly and are great at having jokes with him. We have had...
I often bump into the managers who are extremely friendly and keen to make sure everything is going well.
The reception staff are also very friendly.
Thank you so much for your feedback and we all enjoy Dad's jokes very much! Best wishes
The customer relations manager and her colleagues have been very helpful at the stage of moving to the home. I am pleased with the way the resident is being looked after and a good range of entertainment.
The customer relations manager and her colleagues have been very helpful at the stage of moving to the home. I am pleased with the way the resident is being looked after and a good range of entertainment.
Thank you very much for taking the time to write this review and for your kind words. Best wishes
Dad has been a resident at Chamberlain Court for a year now and we couldn't be happier with the care he receives there. The staff are so kind, and friendly, always going out of their way to help. Dad thankfully hasn't lost his sense of humour, even with his dementia progressing, and we love that...
Dad has been a resident at Chamberlain Court for a year now and we couldn't be happier with the care he receives there. The staff are so kind, and friendly, always going out of their way to help. Dad thankfully hasn't lost his sense of humour, even with his dementia progressing, and we love that the staff are always having a laugh with him whenever we come to pick him up to take him out for lunch! There are plenty of activities throughout the day to keep residents busy, the home always has a lovely convivial atmosphere. Overall we feel like he's in a big hug of a home and, as hard as it always is saying goodbye to him when we leave, we're just so relieved to know he's in such great hands. Thank you to all at Chamberlain, we're forever grateful.
Thank you so much for your kind words which have been shared with the entire team. We are so grateful that you chose Chamberlain Court to care for your dad.
Mum moved in at the end of July 2023. All of the staff have been so lovely with her, caring and patient, but also fun. I’ve seen a definite improvement in her confidence and she seems much happier now she is settled. It’s a relief for me knowing that she is safe and well cared for.
Mum moved in at the end of July 2023. All of the staff have been so lovely with her, caring and patient, but also fun. I’ve seen a definite improvement in her confidence and she seems much happier now she is settled. It’s a relief for me knowing that she is safe and well cared for.
Thank you so much for choosing Chamberlain Court to care for your mum and we are delighted that she has settled so well here. Your kind words have been shared with the team and we really do appreciate your review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 01 September 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Chamberlain Court.
There are no upcoming events for Hallmark Chamberlain Court.
Awards / Recognitions (22)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Chamberlain Court.
Meet the Team (2)

As the General Manager, my passion lies in supporting my team to provide consistent quality in all that they do for residents. It’s the little things...
As the General Manager, my passion lies in supporting my team to provide consistent quality in all that they do for residents. It’s the little things that count and I pride myself on attention to detail. Making a difference to the lives of residents is what it’s all about. I am very proud to lead a dedicated team, recruited specifically for their compassion and experience to support each other in delivering the very best for each and every resident, whatever their role at Chamberlain Court. Our commitment to residents is to deliver a service enabling them to live truly meaningful lives in a luxurious setting. Our commitment is also to ensure that Chamberlain Court plays an active role in the local community and is a home full of loving care, joy and laughter.

Having worked for over 30 years in the hospitality sector, I have always had a passion for delivering great customer service and treating everyone as...
Having worked for over 30 years in the hospitality sector, I have always had a passion for delivering great customer service and treating everyone as an individual with bespoke needs.
When an opportunity presented itself within Hallmark where I could transfer those skills and really make a difference, I jumped at the chance! My role as Customer Relationship Manager at Chamberlain Court Care Home in Tunbridge Wells enables me to meet with families and understand their care needs and current situation, and offer them a solution. I get to showcase our fabulous home and help prospective residents find their forever home.
Helping people to improve their quality of life is definitely a personal highlight. When you see someone living life to the full at Chamberlain Court, it’s a great feeling. I feel privileged to be able to offer loved ones peace of mind.
I work closely with local businesses to ensure that Chamberlain Court is recognised in the local community and surrounding areas.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Chamberlain Court to verify any information. View our terms and conditions. Hallmark Chamberlain Court has an Enhanced Service -what an Enhanced Service includes.