Augustus Court Care Centre

Church Gardens, Garforth, Leeds LS25 1HG
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9.5 126 Reviews
  • Augustus Court Care Centre, Leeds
Augustus Court care home, located in the picturesque village of Garforth, provides residential and residential dementia care designed around the individual needs of each person.

This beautiful home features plenty of areas in which to relax, dine, exercise, socialise and be creative. Many rooms have lovely views of the pretty landscaped garden where residents can enjoy gardening activities year round.

Augustus Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or spend time with family and friends. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

The professional care team at Augustus Court takes the time to learn about each resident’s individual hobbies and interests, ensuring that life at the home is fulfilling and enjoyable for every person. On top of the varied activities programme, residents can also spend their time relaxing, with the peace of mind that the supportive team are just a call away.

To help maintain connections with the wider community, residents are encouraged to take an active role in Garforth. From building relationships with local community groups and schools to arranging sightseeing trips in the local area, there are plenty of opportunities to build and maintain relationships with the home's neighbours.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1309
  • Self-Funded Residential Dementia Care: from £1309

These prices are only a guideline, please contact Augustus Court Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jill Pollard (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (58)

Visiting

  • Visitors welcome at most times of the day. Should visitors arrive during meal times or when a Resident is being attended to by care staff or other professional staff, visitors will be asked to wait until the Resident is ready to see them.

Parking

  • There is on site car parking available at the front and side of the building.

Augustus Court Care Centre Reviews (126)

9.5

Augustus Court Care Centre has a Review Score of 9.5 (9.501) out of 10, based on 33 reviews in the last 2 years.
Over all time Augustus Court Care Centre has 126 reviews.

Overall Experience
  • 94
  • 27
  • 3
  • 1
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Date Published
  • 126
  • 18
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  • 33
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Reviewer Connection to Augustus Court Care Centre
  • 47
  • 21
  • 16
  • 8
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 126, showing 81-100
Review from J R (Son of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very satisfied with the care provided. There are some issues with meals, particularly evening time but the management is addressing this.


Drinks during the day are usually served but sometimes missed and water jugs need topping up regularly.

Reply from HC-One, Careline Team at Augustus Court Care Centre

Thank you for taking the time to complete the review. As you have stated we are addressing the issues highlighted regarding our mealtimes and want to reassure you that all concerns are reviewed and actioned.

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Review from Helen F (Daughter-in-law of Resident) published on 10 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law had never been in respite before. In fact, she has never been away from home, ever!
When we saw Augustus Court for the first time we knew this would be THE best place for her to stay.
The decor is beautiful in all the social areas and the bedrooms cater for the disabled fantastically,
as well as being decorated to a very high standard.
She stayed for 16 days. I can't speak highly enough of the care that she received.
I would not hesitate in using Augustus Court again.
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Review from Wendy W (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed care for Mum at very short notice. Augustus Court responded quickly and kept Mum safe and well cared for until I could find alternative accommodation.
The staff are fabulous and so kind and the management team were an incredible support to both me and Mum.
I would highly recommend Augustus
Court.
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Review from Sandra J (Daughter of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and caring.
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Review from Julie W (Daughter of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are kind and considerate - nothing is too much trouble.
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Review from Dawn B (Daughter-in-law of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and the staff are very friendly. It feels very homely and welcoming.
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Review from Beverley H (Daughter-in-law of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been in Augusta Court for over a year. In this time, his speech and language has developed rapidly and his social skills have made rapid improvement due to the interaction with the staff and other residents.
The staff are helpful and friendly and have created a warm friendly environment.
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Review from Sandra P (Daughter-in-law of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been here 3 months and moved from another care home locally. She has settled in well and this is due to the staff and especially the range of activities that are organised weekly. The activities coordinator is a great asset to the home. The standard of facilities are excellent.
She is very happy and that says a lot about the home.
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Review from C F (Granddaughter of Resident) published on 22 May 2017 Submitted via Website • Report
Overall Experience 1.0 out of 5
My family had a very negative experience when my Grandma went into respite care here for a two week period. I could write an essay on this but to summarise:
There is a complete lack of communication between staff
It would seem that management are more interested in making money than actually caring
for patients and their families
Some members of staff were incredibly rude and unwelcoming
Basic instructions and finer details are massively lacking
Our grandmother's clothes have not been returned to us
Management of the home and head office have still not responded to our complaints and issues and it had been over a month.
The beautiful building and amenities mask the lack of consistent care and attention to detail.
Reply from Claire Hurworth, Careline Manager at Augustus Court Care Centre

Thank you for your review.
We would like to apologise for the negative experience and reassure you that changes have been made at the home following your Grandma's recent respite stay. Morning meetings are now documented to ensure that communication is apparent and correct. Residents are always our priority.
Staff have received further in-house care relations training following your concerns. Following your complaint prior to this review an investigation and response letter was submitted as per our policy. Any missing items will be returned or replaced

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Review from V S (Daughter of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother who was residing in Augustus Court has now passed away. I wanted to take this opportunity to thank everyone at the home for all the care and support we as a family received in the last months of her life. Even while she was in hospital everyone we met asked after her. I especially remember
the manager saying when it was apparent she was in the last days that he would do whatever he could to bring her back to the home as she was part of their family. This typifies to me the tremendous kindness of Augustus Court. Thank you.
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Review from Jan B (Daughter of Resident) published on 10 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad came into Augustus Court after a fall at home. The care centre had been recommended to me and it has lived up to expectations with staff and carers being immediately helpful. Augustus Court has a lovely homely and friendly feel as soon as you walk through the door. The standard of care, kindness
and support has been excellent and nothing is too much trouble for the staff and carers. Having cared for my father for a period of time at home, I had high standards and expectations of the sort of care I wanted and felt truly listened to. The fact that the care centre was wonderfully clean and well furnished, with a range of activities, was a bonus as it was the quality of care that was most important. The staff and carers are kind, considerate and treat each person as unique individuals and have an interest in their life stories. It has been a first class experience.
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Review from Averil R (Niece of Resident) published on 27 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt received only excellent care, the staff were second to none - polite, considerate, with nothing being too much trouble. Her room was always tidy and despite being a 'picky' eater she enjoyed mealtimes. Plenty of activities and she made lots of new friends. Augustus House is like a 5* hotel.
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Review from Sandra C (Daughter of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited Augustus Court after checking the Care Home site and receiving a personal recommendation.
I was impressed from the outset. All areas were beautifully furnished and the rooms had an inviting appeal. The staff were lovely and welcoming. I was certain my mother would be happy here. She came
for 2 weeks respite care and has decided she would like to stay permanently. She is so happy here. Being here has given her a new lease of life. The food is lovely, she joins in the activities and has plenty of people to talk with. I am so pleased with the choice we made.
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Review from Susan C (Resident) published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After spending Christmas and New Year in York hospital it was so good to spend a further two weeks respite care at Augustus Court Care Centre. It helped me recuperate, the peaceful surroundings and helpful staff made a big difference to my health.
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Review from P L (Daughter of Resident) published on 1 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the third time my mother has been to Augustus Court for respite. She was very happy there.
My husband and I went on holiday knowing she was safe and well cared for. All the staff are lovely and very caring. My mother also commented that the food was very nice.
Thank you to all at Augustus
Court.
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Review from Hannah W (Resident) assisted by family/friend published on 1 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy in my new home. Staff are lovely and caring.
I am free to choose activities. I can't fault in any way.
I just hope my money lasts as I don't want to leave.
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Review from Patricia Anne W (Sister-in-law of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Augustus Court Care Home is, without a doubt, excellent prior to making contact with the home for the initial viewing terms etc. I had never been inside a care home.
My impression is the home is of a 5-Star hotel, the furnishings/fittings/rooms are all excellent. All the staff are
caring and trained to the needs of elderly users/clients. One of the main worries I had was my mindset that care homes, especially for the elderly, had a notable smell. This home has no unpleasant smells, it is quite the reverse which is a reflection of the care of the management and staff - excellent.
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Review from Stephen R (Son of Resident) published on 3 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This brand new facility offers first class accommodation. The rooms are well laid out and are tastefully decorated with all modern conveniences.


The staff are superb. Friendly and caring with the clear ethos throughout to make the resident feel safe and cared for.


The building is well designed

and finished to a high standard. It is in a quiet location with really lovely gardens.


Would have no hesitation in recommending this home to anyone.

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Review from Janette P (Wife of Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband for the first time was happy and content away from home for respite. I was happy knowing he was well looked after. This has been a happy experience for us both and I would and have highly recommended Augustus Court.
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Review from P A (Resident) published on 1 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Augustus Court is beautiful - the rooms are elegant and the whole design and furnishings make the place feel like a 5-star hotel. The staff were welcoming and friendly and, for the majority, very competent and hard working. (They had to be - staff shortage).
At times, though, I witnessed what appeared
to be a lack of training on the part of one or two of the younger care staff. Sometimes, they were (unintentionally I'm sure) discourteous and they failed to notice or respond to some of the residents' needs.
I was also aware of a chronic shortage of staff.
Reply from Meridian, Careline Team at Augustus Court Care Centre

Thank you for your comments. All of the care staff at the home are fully trained and developing through NVQ'S. We are constantly recruiting to support our growing occupancy and would like to assure you that the Resident's needs are our priority.

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Current Review Score: 9.5 (9.501)

Overview of Review Score

The Review Score of 9.5 (9.501) out of 10 for Augustus Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.501 for Augustus Court Care Centre is calculated as follows: ( (216 Excellents x 5) + (140 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 379 Ratings = 4.501
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Augustus Court Care Centre is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (0)

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