






The Lindsay is a care home offering nursing, residential, dementia and palliative care.
Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support.
Rated 'Good' by the CQC (August 2025), The Lindsay is situated a few minutes from the centre of Westbourne and all its amenities – shops, cafes, restaurants and pubs....
Care Provided by The Lindsay Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact The Lindsay Care Home for full pricing details and T&Cs.
Contact The Lindsay Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Ian Dunthorne (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- Free on-site parking.
The Lindsay Care Home Reviews (140)
The Lindsay Care Home has a Review Score of 9.7 (9.671) out of 10, based on 25 reviews in the last 2 years.
Over all time The Lindsay Care Home has 140 reviews.
Staff are very helpful and kind, helping Mum to settle in, and keep safe. Plenty of activities for Mum to be involved in, and very prompt and sensible attention when she was unwell. Mum likes the meals and says she has friends there, which has helped her settle too. For me, staff are very helpful and supportive, nothing is too much trouble. Very pleased.
Thank you for your kind words. We hope The Lindsay Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
The staff are always pleasant and demonstrate a very caring and comfortable environment. The one-to-one care is exceptional - and it is a real comfort to know my friend is so well looked after - she also is calm and relaxed when the carer is attending.
Thank you for your kind words. It is always nice to hear words like "Caring" and "Exceptional" being used to describe our care. We hope to continue providing your loved one with the best possible care.
I count myself extremely fortunate to have been able to have my wife accepted as a resident in The Lindsay Care Home. The care she is receiving is exemplary, and it is a great comfort to know that she is safe and superbly looked after. I spend some five hours every day at the home, giving me ample opportunities to assess the attitude and professionalism of the staff. They are magnificent in every respect, from the cleaners and the kitchen staff to the nurses and activities personnel to the management team.
We appreciate you taking the time to leave us your kind words. It is so brilliant to hear that you can feel at ease, knowing that your Wife is safe, looked after well and happy. We are so pleased to hear that you are impressed with the kindness and support shown by all members of staff at The...
The home and its staff provided the perfect post-operation recovery service. Supportive without being intrusive. I thoroughly recommend for a few weeks of post-operative care.
Thank you for your feedback. We are glad to have helped you through your recovery. Thank you for choosing The Lindsay for your stay.
Good atmosphere. As the service user's wife talking to the nursing staff (daytime) they are all friendly and professional. My husband was in for two weeks respite after a three-week stay in hospital.
Hello and thank you for taking the time to leave the staff at The Lindsay such a lovely review. We are thrilled to hear that your husband enjoyed his respite stay with us. It is always wonderful to hear the staff described as "friendly" and "professional". Thank you again and best wishes.
Mum spent five months at The Lindsay Care Home, and after the first two weeks, she felt at home. The food was lovely, the room was comfy, staff very friendly. Everyone was very supportive of Mum's English as an additional language and no mobility. All her personal needs were met daily. Thank you so much for all the special moments including Blue Monday Disco, Valentine's Day cake, Women's Day flowers and birthday cake, cards and flowers just a week before she passed away. It was so special for Mum and for us. Thank you.
Thank you for taking the time to leave your lovely review. We are sorry for your loss. We are glad to help you and your family through such a difficult time. We are happy to hear she felt like a part of our Lindsay family. Hopefully, you will go away from this feeling like your mum received the best possible care.
The staff are very friendly I was very pleased with the room which is ensuite and has everything he needs. We enjoy our meals in the restaurant where they are very helpful. Nothing is too much trouble. One of the ladies is a credit to the team. Not only does she help in the restaurant but does many other things including hairdressing. All these things make such a difference.
Thank you for your lovely review. We are pleased to hear that you have had such a positive experience with the staff, food and facilities at The Lindsay Care Home. We are happy to hear you feel like a part of our The Lindsay family. Hopefully, you will go away from this feeling like your loved one received the best possible care.
The carers and staff at The Lindsay Care Home are excellent. They are doing an amazing job at looking after my dad, they are all incredibly friendly and helpful and are there to answer any question that I have. They make my dad feel comfortable and happy, they go above and beyond with his care and I am grateful that he is in the best possible care.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words like "go above and beyond" being used to describe our care. We hope to continue providing your Dad with the best possible care and we look forward to seeing you again soon.
The staff are sociable and approachable and make the care home feel like home
the food is top quality.
Whenever I have needed help I have been assisted immediately.
I am very pleased to be living here.
Hello and thank you for taking the time to leave such a positive review for the staff at The Lindsay. It is always wonderful to hear words such as "sociable", "approachable" and "top quality" to describe our staff and home. We hope that you continue to enjoy your stay with us! Thank you and best wishes.
Mother has enjoyed her stay at The Lindsay. All the staff have been very welcoming and caring.
Thank you for taking the time to leave us a review. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
My mother lived at The Lindsay Care Home from September 2022 until her death on 30/11/2023. Mum felt very welcome, comfortable and happy from the moment we entered the building - she never looked back. She loved all the activities, made friends and found the staff excellent and caring. As her daughter, living in the Midlands, I was anxious as I couldn't check in on her every week. Although there were some lapses in care on some weekends, staff were very responsive, it was usually due to a lack of staff /staff illness. Overall I would highly recommend it, and the home organised a wonderful wake for her - above and beyond what we expected. My sister and I are very grateful.
Thank you for taking the time to leave your kind review. We are sorry to hear of your mother's passing but are so pleased The Lindsay Care Home have been so compassionate and kind towards you and your sister during such a difficult time. Hopefully, you can go away from this experience knowing that mum recieved the best possible care.
My father was getting lonely at home so we suggested a 'holiday respite' stay. I live nearby. After a pre-stay visit, a two-week stay was booked. He had a wonderful time and can't wait to go back for another stay. He especially enjoyed the food as he can be quite fussy. He couldn't thank the staff enough. They were wonderful and even managed to get him to join in activities.
Thank you for taking the time to leave your review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We are looking forward to seeing you again.
A very caring environment with a range of activities, competent and caring staff and expert nursing staff.
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
I was diagnosed with Motor neurone disease in February and deteriorated very quickly. My spirit was low, and my desire to live was non-existent. Being referred to The Lindsay Care Home from the hospital is the best thing that could have happened to me! I have been blessed with very willing and competent staff to attend to my medical and personal care needs. The food here is very good, and the chefs are always willing to accommodate culinary variation at the drop of a hat. Spiritually and psychologically, I am also blessed with participating in the structure of the daily activities. The management team have been very supportive and forthcoming with organising external activities that I have wanted to achieve. As much as my physical abilities have deteriorated, I have been supported to maintain independence at meal times. Most importantly as I am spending the final chapter of my life here, I have been blessed to have fun and laughter created with all the staff!
Thank you for taking the time to leave your lovely review. We hope The Lindsay Care Home did everything possible to make the transition as easy as possible for you. It is always nice to hear from residents feeling like they are cared for and looked after. Please let us know if there is anything...
From the warm welcome on arrival to the homely atmosphere, my husband immediately relaxed and has continued to make wonderful progress, helped by caring and attentive staff who are always available. The food is first-class, plentiful and beautifully served. I am so glad we found this haven of care and kindness and recommend it to anyone.
Thank you for your lovely review. We are pleased to hear your husband is making wonderful progress and that he has settled nicely. Please let us know if there is anything we can do to make his stay as comfortable as possible.
The facilities e.g. bedrooms, and general surroundings are first class. Great care is given at mealtimes to ensure that the service user has a choice of food. What is important is that the food is able to be seen first and not chosen from a menu the day before.
Having managed in my professional life establishments such as The Lindsay and looking at places to place our sister, I have not found anything that comes anywhere near The Lindsay for overall caring and support. I cannot say how pleased I am at finding The Lindsay.
Thank you for taking the time to leave your review. We are really glad that you are so impressed by the cleanliness and facilities we have at The Lindsay, we take pride in making sure all our residents and their families receive the best quality of care including their surroundings. We hope to continue providing your sister with the best possible care.
I have been extremely happy since arriving at The Lindsay Care Home. I was ill when I arrived here, my daughter noticed a big difference in me due to the attention and care from the staff. The food is excellent. The staff make sure that every day is a really good day, excellent activities. The home has a clean and happy feel. Could not ask for any more.
Thank you for your lovely review. We are glad to help you and your family through such a difficult time and it is always nice to hear from residents feeling like they are cared for and looked after. We hope to continue providing you with the best possible care and thank you for choosing Bupa's The Lindsay Care Home.
I am very happy with the care my husband receives here at The Lindsay Care Home. The staff make all the difference, they are exceptional. It gives me great peace of mind when I leave him to go home.
Thank you for your kind words. We are very happy to hear you can feel at ease with your husband in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make his stay as comfortable as possible.
Mum has been at Lindsay Care Home for just over a month. Since arriving here the change in her happiness and health has been amazing. The staff are wonderful and Mum sees them as her extended family. She joins in all the activities and it's great to see her laughing again. Mum has suffered badly with her feet as previously she didn't have the medical care and was always in terrible pain, but she s so much better now. Many thanks.
Thank you for your lovely review. It's always nice to hear family members can feel at ease knowing their loved one is receiving the best care possible. We will certainly pass your comments on to the manager.
From the initial viewing of the home and my father's settling in, I have been so impressed with how great the transition has been. The stand-out feature for my relatives and I, is the welcoming and caring manner all the staff have shown and that nothing is too much trouble.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is also really pleasing to hear how welcomed you and your family are also made to feel when visiting your Father. Thank you for choosing The Lindsay care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 03 August 2026We provide nursing, residential and dementia care. Please contact us for latest vacancies.
News (3) & Events (0)
- 07 Oct 2025
The Lindsay Bupa Care Home recently welcomed residents, families, staff, and members of the local community to a celebratory event marking its latest “Good” rating from the Care Quality Commission...
- 07 Oct 2025
The Lindsay Bupa Care home has been rated ‘Good’ by the Care Quality Commission (CQC), following its latest inspection. The CQC report assessed The Lindsay as 'Good' in all areas:...
- 06 Feb 2025
This week, popular fitness TikTok influencer, Bailey Greetham, visited two Poole-based Bupa Care Homes, to get residents moving. Residents at The Links and The Lindsay Bupa Care Homes, welcomed Bailey...
There are no upcoming events for The Lindsay Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for The Lindsay Care Home.
Meet the Team (7)

My name is Ian and I joined The Lindsay as home manager in December 2024.
I live locally to the home although I am from Bedfordshire originally.
My mother was a home carer for the local authority and then a warden controlled village, which first introduced me to the world of elderly care. I then worked as a care assistant for the local authority myself and became interested in rehabilitation aspects of geriatric care and this led me to train as a physiotherapist. I made a departure from clinical physiotherapy and returned to geriatric residential care management.
I worked as a home manager for Bupa for 7 years before moving to New Zealand and subsequently worked as a general manager for Bupa New Zealand for 11 years. As I got older, I felt the pull to return to my home country and moved back to the UK towards the end of 2024.
My passion is travel. I have been lucky enough to travel widely around the world and this is the basis for most of my interests and passions outside of work.

I joined Bupa in February 2018 and have been working as the clinical deputy manager at The Lindsay since May 2025.
During my time with Bupa, I’ve gained experience in several roles, including RGN, unit manager, clinical services manager, home manager and area support manager. Each position has helped shape my approach to leadership and strengthened my passion for delivering high-quality, person-centred care.
I moved to the UK from Romania in 2015, and from the very beginning, I felt drawn to supporting older people. Working in the care sector has allowed me to build meaningful, long-lasting relationships with residents and their families. I truly value being part of an environment where compassion, dignity and trust are at the heart of everyday life.
What I enjoy most about my role is making a positive difference to residents’ wellbeing, whether through clinical support, reassurance, or simply being there for them. I also take great pride in supporting and developing our nursing and care teams. Helping colleagues grow, feel confident and work together to deliver exceptional care is one of the most rewarding parts of what I do.
I live locally to the home, just a five-minute drive in the morning when there’s no traffic. I have two amazing boys—well, three, including my husband! We don’t have any grandparents here to help with the children, so balancing personal life can be challenging as one of us is usually at work, but we always manage. I have two brothers: one lives and works in the UK, so we see him often, and he is the godfather of my little Theodor, who is three. My other brother works in the Navy and lives in Romania. My mum works in Italy, and my dad is retired and living in Romania.
My passions, interests and hobbies… I love reading, running, gardening, cooking, cleaning and going for walks with my family. In my spare time—which doesn’t really exist, as I’m addicted to work and find it hard to disconnect—I enjoy keeping busy and active,

Susannah works closely with residents, families and the wider community to enrich daily life in the home and promote positive connections locally. She is passionate about creating a warm and welcoming environment and ensuring residents enjoy meaningful, person-centred activities tailored to their individual interests and abilities.
She brings a diverse professional background, having previously worked as a Cabin Service Director with British Airways, in education, and within central Government at Whitehall. These roles helped shape her strong leadership, organisation and people skills, which she now applies to delivering excellent care experiences.
Outside of work, Susannah enjoys spending time with her family, staying active through tennis, golf and sea swimming, and expressing her creativity through sculpting and cooking.

After 15 years of working in a salon, a client who worked in the care home sector asked if I knew anyone who would like to work in a care home. After some thought, I said 'Yes, me!'. I like to make a difference and I feel the care home sector makes a massive difference. It is team-based and is a journey for staff, relatives and residents.
I love it when friends and relatives come in and see their loved ones looking fresh and happy.
Life is about family, making memories and remembering life is short. Outside of work, I love to spend time with my children and walking my dogs.

I have worked in care for a long period and joined Bupa in 2016, initially as a healthcare assistant and then more latterly as an activities coordinator.
I enjoy meeting people and really enjoy my current job role.
Outside of work, I have two adult children and six grandchildren.

I joined The Lindsay as a receptionist in the summer of 2023.
Earlier on in my career, I worked as a TV studio administrator producing motivational and corporate videos. After I had my children, I returned to work as a teaching assistant followed by temporary roles as a receptionist.
I particularly enjoy caring for people and making them feel as happy as I can. I enjoy the interaction with residents and their families as well as doing administrative work.
I live locally with my English Pointer dog and two cats. My daughter is local so I see a lot of her. My son lives near Southampton and also has a Pointer.
I love to see friends and family and I enjoy walking, gardening, holidays and the beach.

I have worked for Bupa since 2022, initially as a receptionist and more recently as a financial administrator.
Before joining Bupa, I was working in retail and the hotel industry, where I developed strong customer service skills, resilience and the ability to work well under pressure. Through these roles, I discovered that the most rewarding part of my work was supporting people and making a positive difference in their day. This led me to transition into the care sector, where I could apply my interpersonal skills in a more meaningful way, providing compassionate and person-centred support and building trusting relationships.
I enjoy working within care because it allows me to make a difference in people’s lives. Supporting individuals with compassion, dignity and respect and helping them maintain independence and quality of life is both meaningful and rewarding for me.
Outside of work, I am a parent, which is a whole other job on its own. I have two beautiful children aged 11 and 7, they keep me very busy most of the time so when I do get some time I enjoy being creative and exploring creative outlets such as art.
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