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The Lindsay Care Home

47A Lindsay Road, Poole, Dorset BH13 6AP
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The Lindsay Care Home, Poole
The Lindsay Care Home, Poole
The Lindsay Care Home, Poole

The Lindsay is a care home offering nursing, residential, dementia and palliative care.

Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support.

Rated 'Good' by the CQC (August 2025), The Lindsay is situated a few minutes from the centre of Westbourne and all its amenities – shops, cafes, restaurants and pubs....  

Care Provided by The Lindsay Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,430
Residential Dementia CareFrom £1,350From £1,485
Nursing CareFrom £1,425From £1,570
Nursing Dementia CareFrom £1,475From £1,625

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact The Lindsay Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ian Dunthorne (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Parking

  • Free on-site parking.

The Lindsay Care Home Reviews (140)

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9.7

The Lindsay Care Home has a Review Score of 9.7 (9.671) out of 10, based on 25 reviews in the last 2 years. Over all time The Lindsay Care Home has 140 reviews.

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Showing 140 reviews matching selected criteria
Review from L W (Daughter of Resident) published on 16 May 2018 Submitted via Postal Card
Overall Experience

My mother's mental condition began to deteriorate to the point where she was reluctant to socialise with friends or neighbours. She became confused and very unhappy. Her family persuaded her to have a short stay in a care home to see how she would enjoy it. She made many friends both with residents and staff and enjoyed the activities and social life she had previously lacked. Her appetite improved with the excellent food on offer and her family are delighted to see her enjoying life again.

Reply from Gabriella Mills, Customer Adviser at The Lindsay Care Home

Thank you for your review, we are pleased to hear that your Mother had a positive experience whilst staying with us. We appreciate your comments of our home and will share them with the home's manager. The Bupa Customer Care Team.

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Review from Lynne C (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card
Overall Experience

We were extremely worried when we had to make the decision that Mum could no longer live in her own at home. She had always been extremely independent. However, almost since the first week, she has seemed settled, happy and much brighter. She has made friends. Joins in activities and has put on weight. The staff are wonderful and we could not have found anywhere better. We know Mum is safe and well looked after.

Reply from Gabriella Mills, Customer Advisor at The Lindsay Care Home

Thank you for your review, we pleased to hear that your Mother has settled in so well and is happy in the home, our residents' well being is our absolute priority. We will share your comments with the home's manager. The Customer Care Team.

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Review from Nigel C (Son of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

Having had 3 aged parents we have had 3 experiences of different care homes in Bournemouth and Poole. The Lindsay was by far the best! The care/management/atmosphere/kindness/friendliness was superb.

Reply from Natalie Krisman, Customer Service Adviser at The Lindsay Care Home

I'm so pleased to hear that you have had a great experience with The Lindsay! Thank you for sharing your review.

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Review from P F (Resident / Service User) published on 1 May 2018 Submitted via Postal Card
Overall Experience

The management and carers worked so hard during the snowy weather to make sure that we were cared for and fed under very difficult circumstances.

Reply from Natalie Krisman, Customer Service Adviser at The Lindsay Care Home

Thank you for sharing your review on The Lindsay. I am pleased to hear that the home staff managed well under the challenging conditions!

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Review from Christine M (Daughter-in-law of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

The Lindsay is very caring and supportive of both residents and family. The care received by Mum is second to none. The food is delicious and there is a varied menu. Most of all the activities are fantastic. So much preparation and thought go into them and the entertainers are age relevant and very good. We would like to thank everyone at The Lindsay for their efforts - they make an outstanding team.

Reply from Natalie Krisman, Customer Service Adviser at The Lindsay Care Home

Thank you so much for your kind words about our home, staff and activities! I am glad that you and your mum have had a positive experience with The Lindsay.

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Review from Wendy C (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

We looked at many homes before we discovered The Lindsay. We are thrilled with every aspect of the home from the happy atmosphere, the care, the food and activities.

The carers put in 100% to make sure all the residents are not only well cared for, but are happy which is equally important, they are treated as individuals that matter.

Reply from Natalie Krisman, Customer Service Adviser at The Lindsay Care Home

Thank you do much for your review. I am pleased to hear that you have had a positive experience with our home and the standard of care.

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Review from H I (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

The family found the staff very helpful and caring. Management were very good at keeping contact and explaining. Activities were many and varied. Nurses made a real effort with the patients, treating them with care and kindness.

Reply from Natalie Krisman, Customer Service Adviser at The Lindsay Care Home

Thank you for your review and your kind words about our excellent staff. I am glad to hear that you are pleased with the activities and care provided.

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Review from Sheila R (Resident / Service User) published on 7 March 2018 Submitted via Postal Card
Overall Experience

I have difficulty writing so a short review. Really good value, plenty going on, you really need to be well to appreciate all the activities on offer. Unfortunately, I was in a lot of pain and slept a lot. Staff very helpful and enthusiastic and cheerful.

Reply from Jayne Duck, Customer services administrator at The Lindsay Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.

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Review from Heather W (Daughter of Resident) published on 26 January 2018 Submitted via Postal Card
Overall Experience

Staff are very welcoming. Good range of activities. Food is of very good quality. Good variation each day and plenty of it. Rooms are a good size and very comfortable. Excellent carers and they do appear to make all efforts for consistency with the carers on duty. My father has been resident for 4 months with Parkinsons Dementia. He is well settled, well look after and we are very happy with the care he receives and the welcome we get when we visit.

Reply from Jayne Duck, Customer Services Administrator at The Lindsay Care Home

Thank you for your review. I'm so pleased to hear that your father is happy and settled in our care and I hope that this gives you peace of mind knowing that he is safe and well cared for.

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Review from S L (Resident / Service User) published on 22 January 2018 Submitted via Postal Card
Overall Experience

I found The Lindsay excellent in many ways - noticeably your entire staff were always smiling and pleasant. In fact, I never saw a cross face or grumpy face of staff members - from Sisters to cleaners they were always pleasant and helpful. The food improved during my stay and was very good and the care was exceptional - always kind and helpful when needed and answered the call button promptly. Very good.

Reply from Jayne Duck, Customer Services Administrator at The Lindsay Care Home

Thank you for your review and kind words. I'm so glad to hear that you enjoyed your stay with us and were well cared for.

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Review from Gill (Daughter of Resident) published on 13 December 2017 Submitted via Postal Card
Overall Experience
My mother, who has vascular dementia, has been at the Lindsay for three months now and the staff have been amazing at helping her to settle in.
The facilities and activities provided for the residents are excellent and visitors are always made to feel very welcome and encouraged to join in.

I am very happy that I have made the right choice of care home for my mother.

Reply from Jayne Duck, Customer Services Administrator at The Lindsay Care Home

Thank you for your review. I'm so glad to hear that your mother is settling in and is enjoying the activities. I'm sure with Christmas coming up there will be lots of different things for you to join in with.

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Review from M B (Daughter of Resident) published on 10 October 2017 Submitted via Postal Card
Overall Experience

I was bowled away by the level of care and attention my mother received here. Every member of staff was happy and gave her as much time as she needed. She will definitely be coming back next time she needs respite care.

Reply from Jayne Duck, Customer Services Administrator at The Lindsay Care Home

Thank you for your review. I'm so glad to hear that your mum enjoyed her stay with us and your kind words about our staff. I hope that your mum comes again soon for some respite care.

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Review from Sheila Mary B (Resident / Service User) published on 25 September 2017 Submitted via Postal Card
Overall Experience

This is the best choice I could have made - brilliant staff, brilliant carers and nurses. Brilliant night carers and brilliant care home. Plus brilliant laundry service and cleanliness and brilliant reception staff and also a big thank you to your hairdresser. I shall miss you all til the next time.

Reply from Jayne Duck, Customer Services Administrator at The Lindsay Care Home

Thank you for your review. So glad to hear that you had a good time while you were staying with us, hope to see you again soon.

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Review from A T (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience
My mother has a cognitive impairment and needs lots of help and support with all aspects of her life. The staff at The Lindsay are all kind and caring. They treat her with dignity and affection and I know she feels well care for and safe.
The various social activities add a variety to each day and my mother particularly enjoys the outings.

As a daughter of someone in a care home, I particularly value the communication from nursing staff and carers, so I know exactly how my mum's doing.

Reply from Emily Wilson, Customer Service Administrator at The Lindsay Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Geoff L (Nephew of Resident) published on 3 March 2017 Submitted via Postal Card
Overall Experience

Really lovely. It's super. Friendly and clean. The staff are lovely!

Reply from Jayne Duck, Customer services administrtor at The Lindsay Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Denise G (Friend of Resident) published on 23 August 2016 Submitted via Postal Card
Overall Experience

The first thing that struck me was the overwhelming sense of care and commitment shown by all the staff at all times. Nothing was too much trouble, they remain bright and helpful even in the most demanding situations. The rooms are adequately and well furnished and are easily personalised by residents, being brand new are its a bit plain. The food is excellent and well thought out by a top chef! Also, security is very impressive without being intimidating. Overall if I could afford it, I would love to spend my last days in such a reassuring, supportive welcoming home.

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Review from S L (Resident / Service User) published on 7 July 2016 Submitted via Postal Card
Overall Experience

My wife needed a respite for two weeks, I stayed for four.

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Review from Marie C (Regular Volunteer) published on 7 July 2016 Submitted via Postal Card
Overall Experience

Always a delight realising the comfort and experience this lady is gaining from being well enveloped in both reassurances for not only herself but other folk that care for her health, wellbeing and spiritual needs. An entirely worry and stress free environment to recuperate or dwell long term.

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Review from A Y (Daughter of Resident) published on 4 May 2016 Submitted via Postal Card
Overall Experience
I am thrilled with every aspect of the care and attention that my mother has received since moving to The Lindsay. Because I live in Canada, I need reliable staff and a home where I can trust others to provide the care I cannot. I have found it! Everything about the experience has been positive.
- I feel incredibly lucky that I found The Lindsay.
- Activities could be improved if existing themes and materials were more sophisticated and less child like.
- My mothers friend's describe it as 'living in a hotel' having wine with lunch made it feel more like home.

The attention to detail for mum's birthday was the icing on the cake! I can't begin to express my gratitude!

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Review from David L (Son of Resident) published on 8 April 2016 Submitted via Postal Card
Overall Experience

What a find, my mother didn't want to go into a care home, she is so happy, safe and well looked after she refuses to go home. Great staff professional, enthusiastic and driven by an ethos of high standards. Perfect.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 03 August 2026

We provide nursing, residential and dementia care. Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 07 Oct 2025

    The Lindsay Bupa Care Home recently welcomed residents, families, staff, and members of the local community to a celebratory event marking its latest “Good” rating from the Care Quality Commission...

  • 07 Oct 2025

    The Lindsay Bupa Care home has been rated ‘Good’ by the Care Quality Commission (CQC), following its latest inspection. The CQC report assessed The Lindsay as 'Good' in all areas:...

  • 06 Feb 2025

    This week, popular fitness TikTok influencer, Bailey Greetham, visited two Poole-based Bupa Care Homes, to get residents moving. Residents at The Links and The Lindsay Bupa Care Homes, welcomed Bailey...

Upcoming Events

There are no upcoming events for The Lindsay Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for The Lindsay Care Home.

Meet the Team (7)

Ian Dunthorne
Ian DunthorneJob Title:Home ManagerJoined: 2024

My name is Ian and I joined The Lindsay as home manager in December 2024.

I live locally to the home although I am from Bedfordshire originally.

My mother was a home carer for the local authority and then a warden controlled village, which first introduced me to the world of elderly care. I then worked as a care assistant for the local authority myself and became interested in rehabilitation aspects of geriatric care and this led me to train as a physiotherapist. I made a departure from clinical physiotherapy and returned to geriatric residential care management.

I worked as a home manager for Bupa for 7 years before moving to New Zealand and subsequently worked as a general manager for Bupa New Zealand for 11 years. As I got older, I felt the pull to return to my home country and moved back to the UK towards the end of 2024.

My passion is travel. I have been lucky enough to travel widely around the world and this is the basis for most of my interests and passions outside of work.

Olivia Ciuraru
Olivia CiuraruJob Title:Clinical Deputy ManagerJoined: 2018

I joined Bupa in February 2018 and have been working as the clinical deputy manager at The Lindsay since May 2025.

During my time with Bupa, I’ve gained experience in several roles, including RGN, unit manager, clinical services manager, home manager and area support manager. Each position has helped shape my approach to leadership and strengthened my passion for delivering high-quality, person-centred care.

I moved to the UK from Romania in 2015, and from the very beginning, I felt drawn to supporting older people. Working in the care sector has allowed me to build meaningful, long-lasting relationships with residents and their families. I truly value being part of an environment where compassion, dignity and trust are at the heart of everyday life.

What I enjoy most about my role is making a positive difference to residents’ wellbeing, whether through clinical support, reassurance, or simply being there for them. I also take great pride in supporting and developing our nursing and care teams. Helping colleagues grow, feel confident and work together to deliver exceptional care is one of the most rewarding parts of what I do.

I live locally to the home, just a five-minute drive in the morning when there’s no traffic. I have two amazing boys—well, three, including my husband! We don’t have any grandparents here to help with the children, so balancing personal life can be challenging as one of us is usually at work, but we always manage. I have two brothers: one lives and works in the UK, so we see him often, and he is the godfather of my little Theodor, who is three. My other brother works in the Navy and lives in Romania. My mum works in Italy, and my dad is retired and living in Romania.

My passions, interests and hobbies… I love reading, running, gardening, cooking, cleaning and going for walks with my family. In my spare time—which doesn’t really exist, as I’m addicted to work and find it hard to disconnect—I enjoy keeping busy and active,

Susie Fisher
Susie FisherJob Title:Resident Experience ManagerJoined: 2026

Susannah works closely with residents, families and the wider community to enrich daily life in the home and promote positive connections locally. She is passionate about creating a warm and welcoming environment and ensuring residents enjoy meaningful, person-centred activities tailored to their individual interests and abilities.

She brings a diverse professional background, having previously worked as a Cabin Service Director with British Airways, in education, and within central Government at Whitehall. These roles helped shape her strong leadership, organisation and people skills, which she now applies to delivering excellent care experiences.

Outside of work, Susannah enjoys spending time with her family, staying active through tennis, golf and sea swimming, and expressing her creativity through sculpting and cooking.

Julie Clews-Viveash
Julie Clews-ViveashJob Title:Hairdresser/activities co-ordinatorJoined: 2015

After 15 years of working in a salon, a client who worked in the care home sector asked if I knew anyone who would like to work in a care home. After some thought, I said 'Yes, me!'. I like to make a difference and I feel the care home sector makes a massive difference. It is team-based and is a journey for staff, relatives and residents.

I love it when friends and relatives come in and see their loved ones looking fresh and happy.

Life is about family, making memories and remembering life is short. Outside of work, I love to spend time with my children and walking my dogs.

Sarah Camprido
Sarah CampridoJob Title:Activities Co-ordinatorJoined: 2016

I have worked in care for a long period and joined Bupa in 2016, initially as a healthcare assistant and then more latterly as an activities coordinator.

I enjoy meeting people and really enjoy my current job role.

Outside of work, I have two adult children and six grandchildren.

Isobel Dixey
Isobel DixeyJob Title:ReceptionistJoined: 2023

I joined The Lindsay as a receptionist in the summer of 2023.

Earlier on in my career, I worked as a TV studio administrator producing motivational and corporate videos. After I had my children, I returned to work as a teaching assistant followed by temporary roles as a receptionist.

I particularly enjoy caring for people and making them feel as happy as I can. I enjoy the interaction with residents and their families as well as doing administrative work.

I live locally with my English Pointer dog and two cats. My daughter is local so I see a lot of her. My son lives near Southampton and also has a Pointer.

I love to see friends and family and I enjoy walking, gardening, holidays and the beach.

Amy Bowerman
Amy BowermanJob Title:Financial AdministratorJoined: 2022

I have worked for Bupa since 2022, initially as a receptionist and more recently as a financial administrator.

Before joining Bupa, I was working in retail and the hotel industry, where I developed strong customer service skills, resilience and the ability to work well under pressure. Through these roles, I discovered that the most rewarding part of my work was supporting people and making a positive difference in their day. This led me to transition into the care sector, where I could apply my interpersonal skills in a more meaningful way, providing compassionate and person-centred support and building trusting relationships.

I enjoy working within care because it allows me to make a difference in people’s lives. Supporting individuals with compassion, dignity and respect and helping them maintain independence and quality of life is both meaningful and rewarding for me.

Outside of work, I am a parent, which is a whole other job on its own. I have two beautiful children aged 11 and 7, they keep me very busy most of the time so when I do get some time I enjoy being creative and exploring creative outlets such as art.

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