The Lindsay is a care home offering nursing, residential, dementia and palliative care.
Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support.
Rated 'Good' by the CQC (August 2025), The Lindsay is situated a few minutes from the centre of Westbourne and all its amenities – shops, cafes, restaurants and pubs....
The Lindsay is a care home offering nursing, residential, dementia and palliative care.
Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support.
Rated 'Good' by the CQC (August 2025), The Lindsay is situated a few minutes from the centre of Westbourne and all its amenities – shops, cafes, restaurants and pubs. The home has a cinema and café as well as lounges, a library and private dining areas for family and friends to come and enjoy when visiting their loved ones or celebrating a birthday or anniversary together.
This home also benefits from an onsite beauty salon, with a full-time hairdresser offering a brilliant service to all the residents.
At The Lindsay, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence.
The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at The Lindsay, staff discuss their personal preferences and dietary needs with them.
There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests.
Follow the home on Facebook and Instagram to find out more about the great things that go on day to day. Search 'Bupa UK The Lindsay Care Home'.
Contact The Lindsay Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact The Lindsay Care Home for full pricing details and T&Cs.
The Lindsay Care Home has a Review Score of 9.7 (9.678) out of 10, based on 28 reviews in the last 2 years.
Over all time The Lindsay Care Home has 144 reviews.
Because of additives to the food, I prefer plain food.
Because of additives to the food, I prefer plain food.
We appreciate the feedback you have provided for The Lindsay, your comments are extremely important to us and your preferences are our absolute priority. I have raised this with the home to ensure your comments are reviewed and a resolution can be looked at to increase your satisfaction. I have...
We appreciate the feedback you have provided for The Lindsay, your comments are extremely important to us and your preferences are our absolute priority. I have raised this with the home to ensure your comments are reviewed and a resolution can be looked at to increase your satisfaction. I have been informed that a few meetings have taken place with yourself, the Resident Experience Manager, Home Manager and Head Chef to discuss your diet/food requirements and that kitchen prepare fresh meals to your preferences outside of the usual menu. We will look to ensure this continues or if further changes are needed that we are able to provide this for you as we are always happy to discuss anything like this.
The Bupa Customer Care Team
The home is always clean and has a warm, friendly and supportive feel. The staff are kind and infinitely patient no matter what behaviours the service users exhibit. They have been wonderfully supportive to me personally and there is always a listening ear, reassuring comment or even a hug when...
The food is of excellent quality which can be so important to anyone who has fewer pleasures due to health or mobility issues. Great efforts are taken to provide exceptionally well-organised celebrations and social opportunities throughout the year. I consider us very lucky to have found the Lindsay and for over a year now have benefitted from their experience and expertise.
Thank you for your review of The Lindsay. We are pleased to hear that you have had a positive experience in our care homes and you feel welcome and involved when visiting the residents. We are glad to hear that the staff have been supportive and will pass on your comments to the home's manager. The Bupa Customer Care Team.
The care I receive in The Lindsay is second to none. My views are listened to and I feel valued and respected. All my needs and requests are met and the staff are always kind and happy.
The care I receive in The Lindsay is second to none. My views are listened to and I feel valued and respected. All my needs and requests are met and the staff are always kind and happy.
Thank you for your review. Our resident's health and wellbeing is our absolute priority and we are pleased to hear that you are having a positive experience within The Lindsay. We will share your feedback with the home's manager. The Bupa Customer Care Team.
My father has been a resident at The Lindsay for 4 months now and I am very comfortable and at ease with his care. The whole Lindsay team are excellent with the role they provide and everyone has the time to give that little bit of individual attention. The carer said to my dad the other day "and I...
My father has been a resident at The Lindsay for 4 months now and I am very comfortable and at ease with his care. The whole Lindsay team are excellent with the role they provide and everyone has the time to give that little bit of individual attention. The carer said to my dad the other day "and I made you smile" and his reply was "and that's the best medicine".
Thank you for your review. We are pleased to hear that you are comfortable with the staff at The Lindsay and your Father has settled in well. We will share your positive comments with the home's manager. The Bupa Customer Care Team.
My mother's mental condition began to deteriorate to the point where she was reluctant to socialise with friends or neighbours. She became confused and very unhappy. Her family persuaded her to have a short stay in a care home to see how she would enjoy it. She made many friends both with residents...
My mother's mental condition began to deteriorate to the point where she was reluctant to socialise with friends or neighbours. She became confused and very unhappy. Her family persuaded her to have a short stay in a care home to see how she would enjoy it. She made many friends both with residents and staff and enjoyed the activities and social life she had previously lacked. Her appetite improved with the excellent food on offer and her family are delighted to see her enjoying life again.
Thank you for your review, we are pleased to hear that your Mother had a positive experience whilst staying with us. We appreciate your comments of our home and will share them with the home's manager. The Bupa Customer Care Team.
We were extremely worried when we had to make the decision that Mum could no longer live in her own at home. She had always been extremely independent. However, almost since the first week, she has seemed settled, happy and much brighter. She has made friends. Joins in activities and has put on...
We were extremely worried when we had to make the decision that Mum could no longer live in her own at home. She had always been extremely independent. However, almost since the first week, she has seemed settled, happy and much brighter. She has made friends. Joins in activities and has put on weight. The staff are wonderful and we could not have found anywhere better. We know Mum is safe and well looked after.
Thank you for your review, we pleased to hear that your Mother has settled in so well and is happy in the home, our residents' well being is our absolute priority. We will share your comments with the home's manager. The Customer Care Team.
Having had 3 aged parents we have had 3 experiences of different care homes in Bournemouth and Poole. The Lindsay was by far the best! The care/management/atmosphere/kindness/friendliness was superb.
Having had 3 aged parents we have had 3 experiences of different care homes in Bournemouth and Poole. The Lindsay was by far the best! The care/management/atmosphere/kindness/friendliness was superb.
I'm so pleased to hear that you have had a great experience with The Lindsay! Thank you for sharing your review.
The management and carers worked so hard during the snowy weather to make sure that we were cared for and fed under very difficult circumstances.
The management and carers worked so hard during the snowy weather to make sure that we were cared for and fed under very difficult circumstances.
Thank you for sharing your review on The Lindsay. I am pleased to hear that the home staff managed well under the challenging conditions!
The Lindsay is very caring and supportive of both residents and family. The care received by Mum is second to none. The food is delicious and there is a varied menu. Most of all the activities are fantastic. So much preparation and thought go into them and the entertainers are age relevant and very...
The Lindsay is very caring and supportive of both residents and family. The care received by Mum is second to none. The food is delicious and there is a varied menu. Most of all the activities are fantastic. So much preparation and thought go into them and the entertainers are age relevant and very good. We would like to thank everyone at The Lindsay for their efforts - they make an outstanding team.
Thank you so much for your kind words about our home, staff and activities! I am glad that you and your mum have had a positive experience with The Lindsay.
We looked at many homes before we discovered The Lindsay. We are thrilled with every aspect of the home from the happy atmosphere, the care, the food and activities.
The carers put in 100% to make sure all the residents are not only well cared for, but are happy which is equally important, they...
We looked at many homes before we discovered The Lindsay. We are thrilled with every aspect of the home from the happy atmosphere, the care, the food and activities.
The carers put in 100% to make sure all the residents are not only well cared for, but are happy which is equally important, they are treated as individuals that matter.
Thank you do much for your review. I am pleased to hear that you have had a positive experience with our home and the standard of care.
The family found the staff very helpful and caring. Management were very good at keeping contact and explaining. Activities were many and varied. Nurses made a real effort with the patients, treating them with care and kindness.
The family found the staff very helpful and caring. Management were very good at keeping contact and explaining. Activities were many and varied. Nurses made a real effort with the patients, treating them with care and kindness.
Thank you for your review and your kind words about our excellent staff. I am glad to hear that you are pleased with the activities and care provided.
I have difficulty writing so a short review. Really good value, plenty going on, you really need to be well to appreciate all the activities on offer. Unfortunately, I was in a lot of pain and slept a lot. Staff very helpful and enthusiastic and cheerful.
I have difficulty writing so a short review. Really good value, plenty going on, you really need to be well to appreciate all the activities on offer. Unfortunately, I was in a lot of pain and slept a lot. Staff very helpful and enthusiastic and cheerful.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.
Staff are very welcoming. Good range of activities. Food is of very good quality. Good variation each day and plenty of it. Rooms are a good size and very comfortable. Excellent carers and they do appear to make all efforts for consistency with the carers on duty. My father has been resident for 4...
Staff are very welcoming. Good range of activities. Food is of very good quality. Good variation each day and plenty of it. Rooms are a good size and very comfortable. Excellent carers and they do appear to make all efforts for consistency with the carers on duty. My father has been resident for 4 months with Parkinsons Dementia. He is well settled, well look after and we are very happy with the care he receives and the welcome we get when we visit.
Thank you for your review. I'm so pleased to hear that your father is happy and settled in our care and I hope that this gives you peace of mind knowing that he is safe and well cared for.
I found The Lindsay excellent in many ways - noticeably your entire staff were always smiling and pleasant. In fact, I never saw a cross face or grumpy face of staff members - from Sisters to cleaners they were always pleasant and helpful. The food improved during my stay and was very good and the...
I found The Lindsay excellent in many ways - noticeably your entire staff were always smiling and pleasant. In fact, I never saw a cross face or grumpy face of staff members - from Sisters to cleaners they were always pleasant and helpful. The food improved during my stay and was very good and the care was exceptional - always kind and helpful when needed and answered the call button promptly. Very good.
Thank you for your review and kind words. I'm so glad to hear that you enjoyed your stay with us and were well cared for.
I am...
I am very happy that I have made the right choice of care home for my mother.
Thank you for your review. I'm so glad to hear that your mother is settling in and is enjoying the activities. I'm sure with Christmas coming up there will be lots of different things for you to join in with.
I was bowled away by the level of care and attention my mother received here. Every member of staff was happy and gave her as much time as she needed. She will definitely be coming back next time she needs respite care.
I was bowled away by the level of care and attention my mother received here. Every member of staff was happy and gave her as much time as she needed. She will definitely be coming back next time she needs respite care.
Thank you for your review. I'm so glad to hear that your mum enjoyed her stay with us and your kind words about our staff. I hope that your mum comes again soon for some respite care.
This is the best choice I could have made - brilliant staff, brilliant carers and nurses. Brilliant night carers and brilliant care home. Plus brilliant laundry service and cleanliness and brilliant reception staff and also a big thank you to your hairdresser. I shall miss you all til the next time.
This is the best choice I could have made - brilliant staff, brilliant carers and nurses. Brilliant night carers and brilliant care home. Plus brilliant laundry service and cleanliness and brilliant reception staff and also a big thank you to your hairdresser. I shall miss you all til the next time.
Thank you for your review. So glad to hear that you had a good time while you were staying with us, hope to see you again soon.
The various social activities add a variety to each day and...
As a daughter of someone in a care home, I particularly value the communication from nursing staff and carers, so I know exactly how my mum's doing.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Really lovely. It's super. Friendly and clean. The staff are lovely!
Really lovely. It's super. Friendly and clean. The staff are lovely!
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The first thing that struck me was the overwhelming sense of care and commitment shown by all the staff at all times. Nothing was too much trouble, they remain bright and helpful even in the most demanding situations. The rooms are adequately and well furnished and are easily personalised by...
The first thing that struck me was the overwhelming sense of care and commitment shown by all the staff at all times. Nothing was too much trouble, they remain bright and helpful even in the most demanding situations. The rooms are adequately and well furnished and are easily personalised by residents, being brand new are its a bit plain. The food is excellent and well thought out by a top chef! Also, security is very impressive without being intimidating. Overall if I could afford it, I would love to spend my last days in such a reassuring, supportive welcoming home.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
We provide nursing, residential and dementia care. Please contact us for latest vacancies.
The Lindsay Bupa Care Home recently welcomed residents, families, staff, and members of the local community to a celebratory event marking its latest “Good” rating from the Care Quality Commission...
The Lindsay Bupa Care home has been rated ‘Good’ by the Care Quality Commission (CQC), following its latest inspection. The CQC report assessed The Lindsay as 'Good' in all areas:...
This week, popular fitness TikTok influencer, Bailey Greetham, visited two Poole-based Bupa Care Homes, to get residents moving. Residents at The Links and The Lindsay Bupa Care Homes, welcomed Bailey...
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My name is Ian and I joined The Lindsay as home manager in December 2024.
I live locally to the home although I am from Bedfordshire originally.
My...
My name is Ian and I joined The Lindsay as home manager in December 2024.
I live locally to the home although I am from Bedfordshire originally.
My mother was a home carer for the local authority and then a warden controlled village, which first introduced me to the world of elderly care. I then worked as a care assistant for the local authority myself and became interested in rehabilitation aspects of geriatric care and this led me to train as a physiotherapist. I made a departure from clinical physiotherapy and returned to geriatric residential care management.
I worked as a home manager for Bupa for 7 years before moving to New Zealand and subsequently worked as a general manager for Bupa New Zealand for 11 years. As I got older, I felt the pull to return to my home country and moved back to the UK towards the end of 2024.
My passion is travel. I have been lucky enough to travel widely around the world and this is the basis for most of my interests and passions outside of work.
I joined Bupa in February 2018 and have been working as the clinical deputy manager at The Lindsay since May 2025.
During my time with Bupa, I’ve...
I joined Bupa in February 2018 and have been working as the clinical deputy manager at The Lindsay since May 2025.
During my time with Bupa, I’ve gained experience in several roles, including RGN, unit manager, clinical services manager, home manager and area support manager. Each position has helped shape my approach to leadership and strengthened my passion for delivering high-quality, person-centred care.
I moved to the UK from Romania in 2015, and from the very beginning, I felt drawn to supporting older people. Working in the care sector has allowed me to build meaningful, long-lasting relationships with residents and their families. I truly value being part of an environment where compassion, dignity and trust are at the heart of everyday life.
What I enjoy most about my role is making a positive difference to residents’ wellbeing, whether through clinical support, reassurance, or simply being there for them. I also take great pride in supporting and developing our nursing and care teams. Helping colleagues grow, feel confident and work together to deliver exceptional care is one of the most rewarding parts of what I do.
I live locally to the home, just a five-minute drive in the morning when there’s no traffic. I have two amazing boys—well, three, including my husband! We don’t have any grandparents here to help with the children, so balancing personal life can be challenging as one of us is usually at work, but we always manage. I have two brothers: one lives and works in the UK, so we see him often, and he is the godfather of my little Theodor, who is three. My other brother works in the Navy and lives in Romania. My mum works in Italy, and my dad is retired and living in Romania.
My passions, interests and hobbies… I love reading, running, gardening, cooking, cleaning and going for walks with my family. In my spare time—which doesn’t really exist, as I’m addicted to work and find it hard to disconnect—I enjoy keeping busy and active,
Susannah works closely with residents, families and the wider community to enrich daily life in the home and promote positive connections locally....
Susannah works closely with residents, families and the wider community to enrich daily life in the home and promote positive connections locally. She is passionate about creating a warm and welcoming environment and ensuring residents enjoy meaningful, person-centred activities tailored to their individual interests and abilities.
She brings a diverse professional background, having previously worked as a Cabin Service Director with British Airways, in education, and within central Government at Whitehall. These roles helped shape her strong leadership, organisation and people skills, which she now applies to delivering excellent care experiences.
Outside of work, Susannah enjoys spending time with her family, staying active through tennis, golf and sea swimming, and expressing her creativity through sculpting and cooking.
After 15 years of working in a salon, a client who worked in the care home sector asked if I knew anyone who would like to work in a care home. After...
After 15 years of working in a salon, a client who worked in the care home sector asked if I knew anyone who would like to work in a care home. After some thought, I said 'Yes, me!'. I like to make a difference and I feel the care home sector makes a massive difference. It is team-based and is a journey for staff, relatives and residents.
I love it when friends and relatives come in and see their loved ones looking fresh and happy.
Life is about family, making memories and remembering life is short. Outside of work, I love to spend time with my children and walking my dogs.
I have worked in care for a long period and joined Bupa in 2016, initially as a healthcare assistant and then more latterly as an activities...
I have worked in care for a long period and joined Bupa in 2016, initially as a healthcare assistant and then more latterly as an activities coordinator.
I enjoy meeting people and really enjoy my current job role.
Outside of work, I have two adult children and six grandchildren.
I joined The Lindsay as a receptionist in the summer of 2023.
Earlier on in my career, I worked as a TV studio administrator producing motivational...
I joined The Lindsay as a receptionist in the summer of 2023.
Earlier on in my career, I worked as a TV studio administrator producing motivational and corporate videos. After I had my children, I returned to work as a teaching assistant followed by temporary roles as a receptionist.
I particularly enjoy caring for people and making them feel as happy as I can. I enjoy the interaction with residents and their families as well as doing administrative work.
I live locally with my English Pointer dog and two cats. My daughter is local so I see a lot of her. My son lives near Southampton and also has a Pointer.
I love to see friends and family and I enjoy walking, gardening, holidays and the beach.
I have worked for Bupa since 2022, initially as a receptionist and more recently as a financial administrator.
Before joining Bupa, I was working...
I have worked for Bupa since 2022, initially as a receptionist and more recently as a financial administrator.
Before joining Bupa, I was working in retail and the hotel industry, where I developed strong customer service skills, resilience and the ability to work well under pressure. Through these roles, I discovered that the most rewarding part of my work was supporting people and making a positive difference in their day. This led me to transition into the care sector, where I could apply my interpersonal skills in a more meaningful way, providing compassionate and person-centred support and building trusting relationships.
I enjoy working within care because it allows me to make a difference in people’s lives. Supporting individuals with compassion, dignity and respect and helping them maintain independence and quality of life is both meaningful and rewarding for me.
Outside of work, I am a parent, which is a whole other job on its own. I have two beautiful children aged 11 and 7, they keep me very busy most of the time so when I do get some time I enjoy being creative and exploring creative outlets such as art.
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