






The Lindsay is a care home offering nursing, residential, dementia and palliative care.
Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support.
Rated 'Good' by the CQC (August 2025), The Lindsay is situated a few minutes from the centre of Westbourne and all its amenities – shops, cafes, restaurants and pubs....
The Lindsay is a care home offering nursing, residential, dementia and palliative care.
Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support.
Rated 'Good' by the CQC (August 2025), The Lindsay is situated a few minutes from the centre of Westbourne and all its amenities – shops, cafes, restaurants and pubs. The home has a cinema and café as well as lounges, a library and private dining areas for family and friends to come and enjoy when visiting their loved ones or celebrating a birthday or anniversary together.
This home also benefits from an onsite beauty salon, with a full-time hairdresser offering a brilliant service to all the residents.
At The Lindsay, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence.
The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at The Lindsay, staff discuss their personal preferences and dietary needs with them.
There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests.
Follow the home on Facebook and Instagram to find out more about the great things that go on day to day. Search 'Bupa UK The Lindsay Care Home'.
Care Provided by The Lindsay Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Lindsay Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact The Lindsay Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Ian Dunthorne (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- Free on-site parking.
The Lindsay Care Home Reviews (144)
The Lindsay Care Home has a Review Score of 9.7 (9.678) out of 10, based on 28 reviews in the last 2 years.
Over all time The Lindsay Care Home has 144 reviews.
The care and dignity afforded to my grandad has been wonderful. He is able to make personal decisions when he has had much of his autonomy removed due to vascular dementia, this is so important to him and he so well cared for. The staff are so kind to him, he is very well cared for and he is...
The care and dignity afforded to my grandad has been wonderful. He is able to make personal decisions when he has had much of his autonomy removed due to vascular dementia, this is so important to him and he so well cared for. The staff are so kind to him, he is very well cared for and he is treated as if this is his home. Thank you so much for looking after him when we cannot.
Thank you for trusting us with your granddad's care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
The Lindsay Care Home were my saviour in a dark place. I’m 24 years old and my 49-year-old mother's condition drastically worsened last year and she was in hospital for seven months. After viewing multiple care homes, I met the most compassionate, caring person in the manager, who took me under her...
The Lindsay Care Home were my saviour in a dark place. I’m 24 years old and my 49-year-old mother's condition drastically worsened last year and she was in hospital for seven months. After viewing multiple care homes, I met the most compassionate, caring person in the manager, who took me under her wing and reassured me she would do everything she could to help and she did. The Lindsay Care Home and all staff have been incredible, it smells amazing, the food is fantastic and they really care about my mum's needs. I couldn’t ask for a better place for my mum to feel safe and looked after.
Thank you for trusting us with your mothers care, its lovely to hear you can feel at ease while she is looked after.
My stepmother has been at The Lindsay Care Home for 12 months now after the death of my father last March. She has settled in very well and enjoys many of the activities. She's become very friendly with the staff and enjoys a laugh and a joke with them despite her "sarcastic" manner and I can...
My stepmother has been at The Lindsay Care Home for 12 months now after the death of my father last March. She has settled in very well and enjoys many of the activities. She's become very friendly with the staff and enjoys a laugh and a joke with them despite her "sarcastic" manner and I can return home to Derby knowing she is being looked after with care and dignity.
We are very glad to hear your stepmother feels like a part of our Lindsay family and that you can feel like she's being looked after well. Thank you for the lovely review.
My husband has received excellent care in a warm friendly environment. All the staff treat him with respect and the atmosphere at The Lindsay is welcoming but equally professional. I am also always greeted daily with open arms. I cannot find any faults and he would agree with me if he could fill in...
My husband has received excellent care in a warm friendly environment. All the staff treat him with respect and the atmosphere at The Lindsay is welcoming but equally professional. I am also always greeted daily with open arms. I cannot find any faults and he would agree with me if he could fill in this form (he is 94).
Thank you for your kind words, we are very glad you feel like your husband is being well looked after, hopefully, you can feel at ease when leaving after a visit.
I find the whole atmosphere is so homely and very friendly and caring. I witnessed the staff assisting residents in such a caring way whilst not taking away their dignity. I would have no hesitation in recommending The Lindsay.
I find the whole atmosphere is so homely and very friendly and caring. I witnessed the staff assisting residents in such a caring way whilst not taking away their dignity. I would have no hesitation in recommending The Lindsay.
Thank you for such lovely feedback, we really appreciate the kind comments.
Beautiful care home in a lovely setting. The staff go out of their way to make sure my aunty is well cared for. There are lots of activities she can partake in and they take very good care of her. She has been so happy since being there.
Beautiful care home in a lovely setting. The staff go out of their way to make sure my aunty is well cared for. There are lots of activities she can partake in and they take very good care of her. She has been so happy since being there.
We are very happy to hear your aunt feels well looked after and thank you for such lovely feedback.
The staff are always very helpful and treat the residents with respect and humility.
I would highly recommend.
The staff are always very helpful and treat the residents with respect and humility.
I would highly recommend.
Thank you for your kind comments, we really appreciate it.
When entering The Lindsay, you can just sense what a lovely care home The Lindsay is. The manager and staff are so caring and compassionate, nothing is too much trouble for them. The facilities and activities are excellent, my friend likes the trips out and she especially likes the singing and...
When entering The Lindsay, you can just sense what a lovely care home The Lindsay is. The manager and staff are so caring and compassionate, nothing is too much trouble for them. The facilities and activities are excellent, my friend likes the trips out and she especially likes the singing and dancing, she always has a smile on her face which is lovely to see. The food is excellent and the staff don't mind if you want to stay for lunch with your relative. Would highly recommend.
We really appreciate you taking the time to give us feedback, thank you.
Lovely care home. My mother is very happy here. It's so clean, the care she gets is excellent and she enjoys the food. Before she came here in May, she wasn't eating much and now has put on a bit of weight which is so good.
Lovely care home. My mother is very happy here. It's so clean, the care she gets is excellent and she enjoys the food. Before she came here in May, she wasn't eating much and now has put on a bit of weight which is so good.
Thank you for trusting us with your mothers care and we really appreciate the kind comments.
There are many varied events and activities. The Christmas decorations were very beautiful. The cleanliness is excellent and most importantly, the care and kindness from the staff is second to none. My father is 94 and is...
There are many varied events and activities. The Christmas decorations were very beautiful. The cleanliness is excellent and most importantly, the care and kindness from the staff is second to none. My father is 94 and is better now than when he arrived in April.
Thank you for your kind words. We are very happy to hear about your fathers recovery and we hope to continue providing him with the best possible care.
My mum has been at The Lindsay for a year. The staff are always cheerful, welcoming and professional. Mum is always clean and well-fed. The activities are excellent - such a great range and they are always happy to take suggestions.
My mum has been at The Lindsay for a year. The staff are always cheerful, welcoming and professional. Mum is always clean and well-fed. The activities are excellent - such a great range and they are always happy to take suggestions.
Thank you for your praise. We are very happy to hear you can feel at ease with your mother in our care.
I cannot speak more highly of this home.
I cannot speak more highly of this home.
Excellent care a very happy funfilled atmosphere from the moment you walk through the doof. I really can't fault anything about The Lindsay.
Excellent care a very happy funfilled atmosphere from the moment you walk through the doof. I really can't fault anything about The Lindsay.
We really appreciate such kind feedback, thank you for your praise.
The staff are careful and considerate. They show real understanding and patience, often when our relative is difficult to help. They do their best to cater to his dietary needs however his difficulty eating does affect his ability to enjoy food. They are able to build supportive relationships and...
The staff are careful and considerate. They show real understanding and patience, often when our relative is difficult to help. They do their best to cater to his dietary needs however his difficulty eating does affect his ability to enjoy food. They are able to build supportive relationships and show humour and openness to differing moods that can be difficult.
We appreciate you taking the time to leave such a lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
Very impressed with the care given to my husband. He is in very good hands, and I can't praise the staff enough. Fantastic attention given to his wellbeing. I can sleep happy now that I know he is so well looked after and he enjoys his food.
Very impressed with the care given to my husband. He is in very good hands, and I can't praise the staff enough. Fantastic attention given to his wellbeing. I can sleep happy now that I know he is so well looked after and he enjoys his food.
Thank you for your praise. We are very happy to hear you can feel at ease with your husband in our care.
From the moment we walked in, we knew this was the right place. Very friendly staff who were professional and caring.
From the moment we walked in, we knew this was the right place. Very friendly staff who were professional and caring.
Thank you for your kind words, we really appreciate the lovely feedback.
Manager and staff friendly, clean and approachable.
Manager and staff friendly, clean and approachable.
Thank you for your feedback.
I cannot recommend The Lindsay highly enough. All the staff - from the kitchen to management are professional - yet kind and considerate. Everyone makes you feel very welcome and at home. At a difficult time, my family and I were much appreciative of the care we received. It worked really well for...
I cannot recommend The Lindsay highly enough. All the staff - from the kitchen to management are professional - yet kind and considerate. Everyone makes you feel very welcome and at home. At a difficult time, my family and I were much appreciative of the care we received. It worked really well for respite and we shall be returning. Many thanks to all involved.
They have, from the start, made us feel welcome, supported and most importantly that they can manage mum's symptoms, keeping...
They have, from the start, made us feel welcome, supported and most importantly that they can manage mum's symptoms, keeping her comfortable and relaxed. I have been able to be with her 24/7 and have seen exemplary examples of care throughout.
Thank you for your praise. We hope The Lindsay is doing everything possible to help you and your family through such a difficult time. Please let us know if there is any further support we could offer.
We have been impressed with all of the care staff. Their 'can do' approach and professional attitude have been reassuring. The gentle and kind way in which our mother/mother-in-law is being treated ensures she is in good hands. Two negatives: a receptionist who was appallingly rude (apparently,...
We have been impressed with all of the care staff. Their 'can do' approach and professional attitude have been reassuring. The gentle and kind way in which our mother/mother-in-law is being treated ensures she is in good hands. Two negatives: a receptionist who was appallingly rude (apparently, thankfully, she is gone) and the slow pace at which Maintenance is carried out. Four separate occasions to get 3 pictures hung.
Thank you for your feedback. Our residents' health and well being is an absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 22 September 2026We provide nursing, residential and dementia care. Please contact us for latest vacancies.
News (3) & Events (0)
- 07 Oct 2025
The Lindsay Bupa Care Home recently welcomed residents, families, staff, and members of the local community to a celebratory event marking its latest “Good” rating from the Care Quality Commission...
- 07 Oct 2025
The Lindsay Bupa Care home has been rated ‘Good’ by the Care Quality Commission (CQC), following its latest inspection. The CQC report assessed The Lindsay as 'Good' in all areas:...
- 06 Feb 2025
This week, popular fitness TikTok influencer, Bailey Greetham, visited two Poole-based Bupa Care Homes, to get residents moving. Residents at The Links and The Lindsay Bupa Care Homes, welcomed Bailey...
There are no upcoming events for The Lindsay Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for The Lindsay Care Home.
Meet the Team (7)

My name is Ian and I joined The Lindsay as home manager in December 2024.
I live locally to the home although I am from Bedfordshire originally.
My...
My name is Ian and I joined The Lindsay as home manager in December 2024.
I live locally to the home although I am from Bedfordshire originally.
My mother was a home carer for the local authority and then a warden controlled village, which first introduced me to the world of elderly care. I then worked as a care assistant for the local authority myself and became interested in rehabilitation aspects of geriatric care and this led me to train as a physiotherapist. I made a departure from clinical physiotherapy and returned to geriatric residential care management.
I worked as a home manager for Bupa for 7 years before moving to New Zealand and subsequently worked as a general manager for Bupa New Zealand for 11 years. As I got older, I felt the pull to return to my home country and moved back to the UK towards the end of 2024.
My passion is travel. I have been lucky enough to travel widely around the world and this is the basis for most of my interests and passions outside of work.

I joined Bupa in February 2018 and have been working as the clinical deputy manager at The Lindsay since May 2025.
During my time with Bupa, I’ve...
I joined Bupa in February 2018 and have been working as the clinical deputy manager at The Lindsay since May 2025.
During my time with Bupa, I’ve gained experience in several roles, including RGN, unit manager, clinical services manager, home manager and area support manager. Each position has helped shape my approach to leadership and strengthened my passion for delivering high-quality, person-centred care.
I moved to the UK from Romania in 2015, and from the very beginning, I felt drawn to supporting older people. Working in the care sector has allowed me to build meaningful, long-lasting relationships with residents and their families. I truly value being part of an environment where compassion, dignity and trust are at the heart of everyday life.
What I enjoy most about my role is making a positive difference to residents’ wellbeing, whether through clinical support, reassurance, or simply being there for them. I also take great pride in supporting and developing our nursing and care teams. Helping colleagues grow, feel confident and work together to deliver exceptional care is one of the most rewarding parts of what I do.
I live locally to the home, just a five-minute drive in the morning when there’s no traffic. I have two amazing boys—well, three, including my husband! We don’t have any grandparents here to help with the children, so balancing personal life can be challenging as one of us is usually at work, but we always manage. I have two brothers: one lives and works in the UK, so we see him often, and he is the godfather of my little Theodor, who is three. My other brother works in the Navy and lives in Romania. My mum works in Italy, and my dad is retired and living in Romania.
My passions, interests and hobbies… I love reading, running, gardening, cooking, cleaning and going for walks with my family. In my spare time—which doesn’t really exist, as I’m addicted to work and find it hard to disconnect—I enjoy keeping busy and active,

Susannah works closely with residents, families and the wider community to enrich daily life in the home and promote positive connections locally....
Susannah works closely with residents, families and the wider community to enrich daily life in the home and promote positive connections locally. She is passionate about creating a warm and welcoming environment and ensuring residents enjoy meaningful, person-centred activities tailored to their individual interests and abilities.
She brings a diverse professional background, having previously worked as a Cabin Service Director with British Airways, in education, and within central Government at Whitehall. These roles helped shape her strong leadership, organisation and people skills, which she now applies to delivering excellent care experiences.
Outside of work, Susannah enjoys spending time with her family, staying active through tennis, golf and sea swimming, and expressing her creativity through sculpting and cooking.

After 15 years of working in a salon, a client who worked in the care home sector asked if I knew anyone who would like to work in a care home. After...
After 15 years of working in a salon, a client who worked in the care home sector asked if I knew anyone who would like to work in a care home. After some thought, I said 'Yes, me!'. I like to make a difference and I feel the care home sector makes a massive difference. It is team-based and is a journey for staff, relatives and residents.
I love it when friends and relatives come in and see their loved ones looking fresh and happy.
Life is about family, making memories and remembering life is short. Outside of work, I love to spend time with my children and walking my dogs.

I have worked in care for a long period and joined Bupa in 2016, initially as a healthcare assistant and then more latterly as an activities...
I have worked in care for a long period and joined Bupa in 2016, initially as a healthcare assistant and then more latterly as an activities coordinator.
I enjoy meeting people and really enjoy my current job role.
Outside of work, I have two adult children and six grandchildren.

I joined The Lindsay as a receptionist in the summer of 2023.
Earlier on in my career, I worked as a TV studio administrator producing motivational...
I joined The Lindsay as a receptionist in the summer of 2023.
Earlier on in my career, I worked as a TV studio administrator producing motivational and corporate videos. After I had my children, I returned to work as a teaching assistant followed by temporary roles as a receptionist.
I particularly enjoy caring for people and making them feel as happy as I can. I enjoy the interaction with residents and their families as well as doing administrative work.
I live locally with my English Pointer dog and two cats. My daughter is local so I see a lot of her. My son lives near Southampton and also has a Pointer.
I love to see friends and family and I enjoy walking, gardening, holidays and the beach.

I have worked for Bupa since 2022, initially as a receptionist and more recently as a financial administrator.
Before joining Bupa, I was working...
I have worked for Bupa since 2022, initially as a receptionist and more recently as a financial administrator.
Before joining Bupa, I was working in retail and the hotel industry, where I developed strong customer service skills, resilience and the ability to work well under pressure. Through these roles, I discovered that the most rewarding part of my work was supporting people and making a positive difference in their day. This led me to transition into the care sector, where I could apply my interpersonal skills in a more meaningful way, providing compassionate and person-centred support and building trusting relationships.
I enjoy working within care because it allows me to make a difference in people’s lives. Supporting individuals with compassion, dignity and respect and helping them maintain independence and quality of life is both meaningful and rewarding for me.
Outside of work, I am a parent, which is a whole other job on its own. I have two beautiful children aged 11 and 7, they keep me very busy most of the time so when I do get some time I enjoy being creative and exploring creative outlets such as art.
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