The Lindsay Care Home

The last year has been very difficult for everyone. Despite this, I had every confidence that Mum would be kept safe and well, and she was. The staff are always polite and courteous, and I know that Mum is well cared for.

My mum has been in The Lindsay since July 2018. I can honestly say, Mum, is so content and happy at The Lindsay. She has a lovely room with all her special items around her. All the staff are caring and very supportive to residents and family members, which I find so reassuring. The activities are fun and keep everyone busy and entertained; they’re a great team, like all the other departments. During this last year, it has been very hard for everyone, not being able to see Mum like before was so difficult, but everyone at The Lindsay made it possible to Skype, go in the pod and from today, I had a room visit, which was amazing and so emotional. Thank you to the home manager and all staff for making The Lindsay home from home.

Best care anywhere.

Fantastic stay, great staff. I feel very at home here, food is always great especially with a new selection of starters added. Much more choice. The staff is very accommodating and they are very friendly and helpful.

The staff are very good. I like Buddy the dog. I like my room. I have got a good view to see what is going on.

Came to this very nice home a few months go. Very much enjoy being here with its most helpful ladies and gentleman. Food excellent and like the ladies serving most pleasant too.

My time here has been excellent. I can't fault in any way. The staff is very friendly and helpful. The food is excellent.

Love my room. Staff more than kind. Every wish is taken care of. hopefully can receive visitors soon.

At this time in my husband's residency at The Lindsay, it was becoming more obvious that his dementia and physical condition were making him less able to do many activities. However the staff continued to encourage him to participate in his favourite activities, sing-songs and physio sessions in particular, and he greatly enjoyed eating in the restaurant at lunchtime. I am now a member of The Lindsay Family, and once this awful time has passed, I shall look forward to seeing my friends among the residents, staff and relatives of those who have left us behind. The loving and highly professional yet compassionate care for all who live at The Lindsay is a credit to the whole of the staff who form the Family that is The Lindsay. Thank you.

Everyone has looked after me very well. Excellent. Thank you.

Friendly, caring staff and the home is spotlessly clean and tidy. No complaints at all and my father is very happy there which makes me happy as I know he is being cared for.

I have a friend at The Lindsay. He has been there for quite some time. It's been fantastic to see him enjoying himself during activities organised in the home. He's always been a social man and it's reassuring for me that he's having such fun. Staff have been welcoming and friendly whenever I visited.

The level of care is exemplary! The staff are highly professional, friendly and the love afforded to my dad is a comfort to us. You must and should be very proud to have this care home. Thank you.

My wife and I have found The Lindsay Care Home to be excellent in every respect. Staff and management can only be described as 'top drawer' - roll on the day Lindsays delicious coffee and cake can be enjoyed once more. Lockdown means that communication is limited to behind glass. However, covid-19 will ultimately end and we can enjoy our normal visiting routine once more. Thank you Lindsay for all you do for our loved one.

Whilst it has been a worrying time for all families during the lockdown, it has been a great comfort to my mother, sister and I that Father is being kept safe and is so contented in the circumstances. Thank you to all the team.

On arrival from hospital I was welcomed warmly but advised that because of coronavirus I would be quarantined in my room for fourteen days. The room was light and airy with a view to keep me happy during the quarantine. The care was excellent. The staff all well trained and attentive to every need, without exception. The garden is accessible and pleasant to sit or walk or participate in activities run by very fit staff.

The Lindsay has been a lifesaver for me and my dad. I found it in crisis, and my dad went in as an emergency admission. This process was handled so kindly, reassuringly and professionally by the manager from my first call to emergency assessment/admission but it has turned out to be the best place for him. The way residents are looked after, cared about and cared for is exceptional. Staff are so kind, whatever role they are in, and work together as a strong team, clearly dedicated to what they do. They not only care for, but love my dad, and this is clear in every interaction they have with him. There is such a strong sense of community and family there. Even if my dad has his ups and downs, which is the nature of his dementia, I never doubt the care that he is receiving as the high standard of this is so consistent and tangible. I have so much gratitude and respect for everyone at The Lindsay, especially in these times where they continue to work so hard to keep all safe. Thank you.

A heartfelt "thank you" to all staff at The Lindsay who work very hard to look after my darling Mum, contributing to tasty meals, ensuring The Lindsay looks so spick and span, keeping the lights on and all working, providing clean clothes etc. The phone welcoming all admin and management, providing engagement and caring for Mum's personal hygiene, appearance and holistic health. Not the easiest job the world - it brings particular stresses and calls for a level of caring that's special. Then you deal with the stresses of COVID-19 at work while maintaining your usual high standards of care and providing residents and us with calm reassurances and cheeriness, plus you have to deal with the concerns and effects of this virus situation in your own lives. So a particularly huge "thank you" to all, with my respect, admiration and gratitude - especially now. I know that my darling Mum receives the very best of care and nothing is too much trouble, everything you do is greatly appreciated.

A week ago my mother passed away after 4 years residency at The Lindsay Care Home (BUPA). She was treated by the staff with excellent care and dignity carried out professionally. This is a place where she was clearly happy. The staff and management took care of all her needs to the end. My thanks to all the staff of this splendid care home.

The support and kindness was outstanding.