






The Lindsay is a care home offering nursing, residential, dementia and palliative care.
Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support.
Rated 'Good' by the CQC (August 2025), The Lindsay is situated a few minutes from the centre of Westbourne and all its amenities – shops, cafes, restaurants and pubs....
Care Provided by The Lindsay Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact The Lindsay Care Home for full pricing details and T&Cs.
Contact The Lindsay Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Ian Dunthorne (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- Free on-site parking.
The Lindsay Care Home Reviews (140)
The Lindsay Care Home has a Review Score of 9.7 (9.671) out of 10, based on 25 reviews in the last 2 years.
Over all time The Lindsay Care Home has 140 reviews.
The staff are very good. I like Buddy the dog. I like my room. I have got a good view to see what is going on.
Thank you for taking the time to leave your review.
Came to this very nice home a few months go. Very much enjoy being here with its most helpful ladies and gentleman. Food excellent and like the ladies serving most pleasant too.
Thank you for your kind comments, we really appreciate you taking the time to leave your feedback.
My time here has been excellent. I can't fault in any way. The staff is very friendly and helpful. The food is excellent.
We really appreciate you taking the time to leave us such lovely comments. Hope to see you again in the future!
Love my room. Staff more than kind. Every wish is taken care of. hopefully can receive visitors soon.
Thank you for your really lovely comments. We are so pleased that you're happy with the services you are receiving. Please let us know if there is anything more we can do, to ensure your stay with us is as comfortable as possible.
At this time in my husband's residency at The Lindsay, it was becoming more obvious that his dementia and physical condition were making him less able to do many activities. However the staff continued to encourage him to participate in his favourite activities, sing-songs and physio sessions in particular, and he greatly enjoyed eating in the restaurant at lunchtime. I am now a member of The Lindsay Family, and once this awful time has passed, I shall look forward to seeing my friends among the residents, staff and relatives of those who have left us behind. The loving and highly professional yet compassionate care for all who live at The Lindsay is a credit to the whole of the staff who form the Family that is The Lindsay. Thank you.
Thank you for your kind words. We are glad to help you and your family through such a difficult time.
Everyone has looked after me very well. Excellent. Thank you.
Thank you for your lovely words, we are so pleased you are happy with the care you have received. Please let us know if there's anything else we can do.
Friendly, caring staff and the home is spotlessly clean and tidy. No complaints at all and my father is very happy there which makes me happy as I know he is being cared for.
We are very happy to hear you are satisfied with the quality of our care, thank you for the kind review.
I have a friend at The Lindsay. He has been there for quite some time. It's been fantastic to see him enjoying himself during activities organised in the home. He's always been a social man and it's reassuring for me that he's having such fun. Staff have been welcoming and friendly whenever I visited.
Thank you for your kind words; we are very happy to hear your friend is enjoying themselves.
We were lucky to be granted permission for a visit and to be able to hold Dad’s hand, tell him we loved him and say goodbye means the world to us.
The level of care is exemplary! The staff are highly professional, friendly and the love afforded to my dad is a comfort to us. You must and should be very proud to have this care home. Thank you.
Thank you for your praise. We are very happy to hear you are satisfied with the quality of our care.
My wife and I have found The Lindsay Care Home to be excellent in every respect. Staff and management can only be described as 'top drawer' - roll on the day Lindsays delicious coffee and cake can be enjoyed once more. Lockdown means that communication is limited to behind glass. However, covid-19 will ultimately end and we can enjoy our normal visiting routine once more. Thank you Lindsay for all you do for our loved one.
We really appreciate you taking the time to leave us such lovely comments.
Whilst it has been a worrying time for all families during the lockdown, it has been a great comfort to my mother, sister and I that Father is being kept safe and is so contented in the circumstances. Thank you to all the team.
We are very happy to hear you can feel at ease with your father in our care. And thank you for your patience and understanding during such trying times.
On arrival from hospital I was welcomed warmly but advised that because of coronavirus I would be quarantined in my room for fourteen days. The room was light and airy with a view to keep me happy during the quarantine. The care was excellent. The staff all well trained and attentive to every need, without exception. The garden is accessible and pleasant to sit or walk or participate in activities run by very fit staff.
Thank you for trusting us with your care. We are really happy to hear you settled in well.
The Lindsay has been a lifesaver for me and my dad. I found it in crisis, and my dad went in as an emergency admission. This process was handled so kindly, reassuringly and professionally by the manager from my first call to emergency assessment/admission but it has turned out to be the best place for him. The way residents are looked after, cared about and cared for is exceptional. Staff are so kind, whatever role they are in, and work together as a strong team, clearly dedicated to what they do. They not only care for, but love my dad, and this is clear in every interaction they have with him. There is such a strong sense of community and family there. Even if my dad has his ups and downs, which is the nature of his dementia, I never doubt the care that he is receiving as the high standard of this is so consistent and tangible. I have so much gratitude and respect for everyone at The Lindsay, especially in these times where they continue to work so hard to keep all safe. Thank you.
Thank you for your kind words, we really appreciate you taking the time to leave such lovely comments.
A heartfelt "thank you" to all staff at The Lindsay who work very hard to look after my darling Mum, contributing to tasty meals, ensuring The Lindsay looks so spick and span, keeping the lights on and all working, providing clean clothes etc. The phone welcoming all admin and management, providing engagement and caring for Mum's personal hygiene, appearance and holistic health. Not the easiest job the world - it brings particular stresses and calls for a level of caring that's special. Then you deal with the stresses of COVID-19 at work while maintaining your usual high standards of care and providing residents and us with calm reassurances and cheeriness, plus you have to deal with the concerns and effects of this virus situation in your own lives. So a particularly huge "thank you" to all, with my respect, admiration and gratitude - especially now. I know that my darling Mum receives the very best of care and nothing is too much trouble, everything you do is greatly appreciated.
Thank you for trusting us with your mothers care. We really appreciate the kind words.
A week ago my mother passed away after 4 years residency at The Lindsay Care Home (BUPA). She was treated by the staff with excellent care and dignity carried out professionally. This is a place where she was clearly happy. The staff and management took care of all her needs to the end. My thanks to all the staff of this splendid care home.
We really appreciate you for taking the time to leave your review. Thank you for your kind words.
The support and kindness was outstanding.
We are very saddened about your loss. Thank you for the praise, we really appreciate it.
The care and dignity afforded to my grandad has been wonderful. He is able to make personal decisions when he has had much of his autonomy removed due to vascular dementia, this is so important to him and he so well cared for. The staff are so kind to him, he is very well cared for and he is treated as if this is his home. Thank you so much for looking after him when we cannot.
Thank you for trusting us with your granddad's care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
The Lindsay Care Home were my saviour in a dark place. I’m 24 years old and my 49-year-old mother's condition drastically worsened last year and she was in hospital for seven months. After viewing multiple care homes, I met the most compassionate, caring person in the manager, who took me under her wing and reassured me she would do everything she could to help and she did. The Lindsay Care Home and all staff have been incredible, it smells amazing, the food is fantastic and they really care about my mum's needs. I couldn’t ask for a better place for my mum to feel safe and looked after.
Thank you for trusting us with your mothers care, its lovely to hear you can feel at ease while she is looked after.
My stepmother has been at The Lindsay Care Home for 12 months now after the death of my father last March. She has settled in very well and enjoys many of the activities. She's become very friendly with the staff and enjoys a laugh and a joke with them despite her "sarcastic" manner and I can return home to Derby knowing she is being looked after with care and dignity.
We are very glad to hear your stepmother feels like a part of our Lindsay family and that you can feel like she's being looked after well. Thank you for the lovely review.
My husband has received excellent care in a warm friendly environment. All the staff treat him with respect and the atmosphere at The Lindsay is welcoming but equally professional. I am also always greeted daily with open arms. I cannot find any faults and he would agree with me if he could fill in this form (he is 94).
Thank you for your kind words, we are very glad you feel like your husband is being well looked after, hopefully, you can feel at ease when leaving after a visit.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 03 August 2026We provide nursing, residential and dementia care. Please contact us for latest vacancies.
News (3) & Events (0)
- 07 Oct 2025
The Lindsay Bupa Care Home recently welcomed residents, families, staff, and members of the local community to a celebratory event marking its latest “Good” rating from the Care Quality Commission...
- 07 Oct 2025
The Lindsay Bupa Care home has been rated ‘Good’ by the Care Quality Commission (CQC), following its latest inspection. The CQC report assessed The Lindsay as 'Good' in all areas:...
- 06 Feb 2025
This week, popular fitness TikTok influencer, Bailey Greetham, visited two Poole-based Bupa Care Homes, to get residents moving. Residents at The Links and The Lindsay Bupa Care Homes, welcomed Bailey...
There are no upcoming events for The Lindsay Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for The Lindsay Care Home.
Meet the Team (7)

My name is Ian and I joined The Lindsay as home manager in December 2024.
I live locally to the home although I am from Bedfordshire originally.
My mother was a home carer for the local authority and then a warden controlled village, which first introduced me to the world of elderly care. I then worked as a care assistant for the local authority myself and became interested in rehabilitation aspects of geriatric care and this led me to train as a physiotherapist. I made a departure from clinical physiotherapy and returned to geriatric residential care management.
I worked as a home manager for Bupa for 7 years before moving to New Zealand and subsequently worked as a general manager for Bupa New Zealand for 11 years. As I got older, I felt the pull to return to my home country and moved back to the UK towards the end of 2024.
My passion is travel. I have been lucky enough to travel widely around the world and this is the basis for most of my interests and passions outside of work.

I joined Bupa in February 2018 and have been working as the clinical deputy manager at The Lindsay since May 2025.
During my time with Bupa, I’ve gained experience in several roles, including RGN, unit manager, clinical services manager, home manager and area support manager. Each position has helped shape my approach to leadership and strengthened my passion for delivering high-quality, person-centred care.
I moved to the UK from Romania in 2015, and from the very beginning, I felt drawn to supporting older people. Working in the care sector has allowed me to build meaningful, long-lasting relationships with residents and their families. I truly value being part of an environment where compassion, dignity and trust are at the heart of everyday life.
What I enjoy most about my role is making a positive difference to residents’ wellbeing, whether through clinical support, reassurance, or simply being there for them. I also take great pride in supporting and developing our nursing and care teams. Helping colleagues grow, feel confident and work together to deliver exceptional care is one of the most rewarding parts of what I do.
I live locally to the home, just a five-minute drive in the morning when there’s no traffic. I have two amazing boys—well, three, including my husband! We don’t have any grandparents here to help with the children, so balancing personal life can be challenging as one of us is usually at work, but we always manage. I have two brothers: one lives and works in the UK, so we see him often, and he is the godfather of my little Theodor, who is three. My other brother works in the Navy and lives in Romania. My mum works in Italy, and my dad is retired and living in Romania.
My passions, interests and hobbies… I love reading, running, gardening, cooking, cleaning and going for walks with my family. In my spare time—which doesn’t really exist, as I’m addicted to work and find it hard to disconnect—I enjoy keeping busy and active,

Susannah works closely with residents, families and the wider community to enrich daily life in the home and promote positive connections locally. She is passionate about creating a warm and welcoming environment and ensuring residents enjoy meaningful, person-centred activities tailored to their individual interests and abilities.
She brings a diverse professional background, having previously worked as a Cabin Service Director with British Airways, in education, and within central Government at Whitehall. These roles helped shape her strong leadership, organisation and people skills, which she now applies to delivering excellent care experiences.
Outside of work, Susannah enjoys spending time with her family, staying active through tennis, golf and sea swimming, and expressing her creativity through sculpting and cooking.

After 15 years of working in a salon, a client who worked in the care home sector asked if I knew anyone who would like to work in a care home. After some thought, I said 'Yes, me!'. I like to make a difference and I feel the care home sector makes a massive difference. It is team-based and is a journey for staff, relatives and residents.
I love it when friends and relatives come in and see their loved ones looking fresh and happy.
Life is about family, making memories and remembering life is short. Outside of work, I love to spend time with my children and walking my dogs.

I have worked in care for a long period and joined Bupa in 2016, initially as a healthcare assistant and then more latterly as an activities coordinator.
I enjoy meeting people and really enjoy my current job role.
Outside of work, I have two adult children and six grandchildren.

I joined The Lindsay as a receptionist in the summer of 2023.
Earlier on in my career, I worked as a TV studio administrator producing motivational and corporate videos. After I had my children, I returned to work as a teaching assistant followed by temporary roles as a receptionist.
I particularly enjoy caring for people and making them feel as happy as I can. I enjoy the interaction with residents and their families as well as doing administrative work.
I live locally with my English Pointer dog and two cats. My daughter is local so I see a lot of her. My son lives near Southampton and also has a Pointer.
I love to see friends and family and I enjoy walking, gardening, holidays and the beach.

I have worked for Bupa since 2022, initially as a receptionist and more recently as a financial administrator.
Before joining Bupa, I was working in retail and the hotel industry, where I developed strong customer service skills, resilience and the ability to work well under pressure. Through these roles, I discovered that the most rewarding part of my work was supporting people and making a positive difference in their day. This led me to transition into the care sector, where I could apply my interpersonal skills in a more meaningful way, providing compassionate and person-centred support and building trusting relationships.
I enjoy working within care because it allows me to make a difference in people’s lives. Supporting individuals with compassion, dignity and respect and helping them maintain independence and quality of life is both meaningful and rewarding for me.
Outside of work, I am a parent, which is a whole other job on its own. I have two beautiful children aged 11 and 7, they keep me very busy most of the time so when I do get some time I enjoy being creative and exploring creative outlets such as art.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lindsay Care Home to verify any information. View our terms and conditions. The Lindsay Care Home has an Enhanced Service -more info.