I am delighted with everything about Highmarket House. The care my mum receives is exceptionalA R(Daughter of Resident/Service User)
I am delighted with everything about Highmarket House. The care my mum receives is exceptionalA R(Daughter of Resident/Service User)
Highmarket House is a luxury, purpose-built care home in Banbury. The team are dedicated to delivering high-quality residential, dementia and nursing care for older people. They also offer short-term stays, as well as sensitive end-of-life care.
Following the completion of their refurbishment, their care home in Banbury town now boasts a beautiful café, hair salon, cinema room and beautiful lounges and dining rooms to enjoy.
Enjoying a fantastic lifestyle is central...
Highmarket House is a luxury, purpose-built care home in Banbury. The team are dedicated to delivering high-quality residential, dementia and nursing care for older people. They also offer short-term stays, as well as sensitive end-of-life care.
Following the completion of their refurbishment, their care home in Banbury town now boasts a beautiful café, hair salon, cinema room and beautiful lounges and dining rooms to enjoy.
Enjoying a fantastic lifestyle is central to their ethos of care. Whether it’s one-to-one activity, group activities or day trips around Cherwell, they make sure your loved one lives a fulfilled life.
Highmarket House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Contact Highmarket House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Highmarket House for full pricing details and T&Cs.
Highmarket House has a Review Score of 9.8 (9.822) out of 10, based on 32 reviews in the last 2 years.
Over all time Highmarket House has 167 reviews.
We have used respite a few times, we found the room, and access to her patio has been very good. She has developed some good friends, and got involved with suitable activities. Levels of cleanliness is very good. It's likely mum will go back again soon!
We have used respite a few times, we found the room, and access to her patio has been very good. She has developed some good friends, and got involved with suitable activities. Levels of cleanliness is very good. It's likely mum will go back again soon!
At Highmarket House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mother broke her hip back in March and after spending some time in hospital, I had to find her respite, as she was going downhill in hospital. After visiting Highmarket House, they sent a nurse to assess her and she was transferred within 24 hours. My mother was very sceptical, as she was very...
My mother broke her hip back in March and after spending some time in hospital, I had to find her respite, as she was going downhill in hospital. After visiting Highmarket House, they sent a nurse to assess her and she was transferred within 24 hours. My mother was very sceptical, as she was very anti going into a care home. The staff were very welcoming and and couldn't do enough for her. It took her a few weeks to settle but after 9 weeks she asked if she could stay and didn't want to go home. She enjoys the company of staff and residents and is looked after so well. She enjoys the food and has a glass of wine with her meal. The staff go out of their way to make her feel special and look after her every needs. As a family we know she is safe and being well looked after, most importantly she is happy. We enjoy going to visit her in the bistro with coffee, drinks and cakes available. Thank you Highmarket House.
We appreciate you leaving such a lovely, detailed review, and your feedback will be shared with our team at Highmarket. We are glad you are beyond satisfied with the service provided.
Just wanted to say 'Thank you' to everyone for making the recent respite planning/ stay such a positive experience for us all. I would definitely highly recommend Highmarket House and will certainly use your care home in the future ,if needed , without any hesitation. You are doing a brilliant job!
Just wanted to say 'Thank you' to everyone for making the recent respite planning/ stay such a positive experience for us all. I would definitely highly recommend Highmarket House and will certainly use your care home in the future ,if needed , without any hesitation. You are doing a brilliant job!
Thank you very much for taking the time to leave us feedback about your experience.We would love to welcome you back to Highmarket, if you are looking at respite again!Thank you for your lovely comments, we are very pleased to hear that your experience with us has been a positive one.
Our mother had a wonderful two week respite stay Feb/March 2025. It gave her a much needed boost and certainly helped the family have a break from caring duties. She loved her ground floor garden room. We were really pleased that she took the opportunity to participate in the different daily...
A million thanks from all the family and highly recommend this care home to others.
Thank you very much for taking the time to leave us feedback about your experience.Thank you so much for such a detailed and kind review. It was great to see the engagement in activities and such a positive experience was had. We really appreciate you taking the time to share how your experience was.
My involvement with Highmarket House has been ongoing since 2019 when my mother was a resident. Nowadays it's to do with a past neighbour. We visited numerous care homes as a voluntary driver so feel confident in assessing Highmarket as one of the better homes. Staff are helpful and caring and...
My involvement with Highmarket House has been ongoing since 2019 when my mother was a resident. Nowadays it's to do with a past neighbour. We visited numerous care homes as a voluntary driver so feel confident in assessing Highmarket as one of the better homes. Staff are helpful and caring and management are always ready to listen and advise if needed.
Thank you very much for taking the time to leave us feedback about your experience.We are so pleased you feel that we stand out amongst other visits you have made, thank you for your kind comments.At Highmarket House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
From the time my husband came into Highmarket he has been looked after very well. Just walking through the door, a happy greeting from all receptionists, the nurse on duty and all the carers, they seem to go that extra mile to make sure my husband is comfortable. The reason for the low mark on...
From the time my husband came into Highmarket he has been looked after very well. Just walking through the door, a happy greeting from all receptionists, the nurse on duty and all the carers, they seem to go that extra mile to make sure my husband is comfortable. The reason for the low mark on food, he doesn't like some food, but they always give him another choice.
Thank you very much for taking the time to leave us feedback about your experience.We are so pleased you feel welcomed, and enjoy the atmosphere of the home. Thank you for your kind comments.
I am delighted with everything about Highmarket House. The care my mum receives is exceptional - very caring, well trained and dedicated staff. The entertainment is varied and inclusive. I had and will continue to recommend Highmarket House to friends who are considering similar care for their...
I am delighted with everything about Highmarket House. The care my mum receives is exceptional - very caring, well trained and dedicated staff. The entertainment is varied and inclusive. I had and will continue to recommend Highmarket House to friends who are considering similar care for their relatives.
Thank you so much for your feedback. It is great that you enjoy our activities and thank you for your continued recommendations. Thank you for taking the time to give us this feedback.
Always a friendly greeting, lovely communal areas that are kept clean, staff are always polite and helpful. Feel safe in the knowledge that my mum is in safe and caring environment.
Always a friendly greeting, lovely communal areas that are kept clean, staff are always polite and helpful. Feel safe in the knowledge that my mum is in safe and caring environment.
Thank you very much for taking the time to leave us feedback about your experience.We are so pleased to read such a positive review, and glad you feel that the care team are of the highest standard. Thank you.
We visit daily and can see she's very well cared for as...
She takes part in the activities and has been on many day trips with the home.
Thank you very much for taking the time to leave us feedback about your experience. At Highmarket House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for all the comments about our team.
I have found all staff to be very friendly and helpful. It has given me peace of mind to know everything possible has been done for my aunt.
I have found all staff to be very friendly and helpful. It has given me peace of mind to know everything possible has been done for my aunt.
Thank you for your kind words. We are thrilled that the resident wanted to stay with us. We hope to continue to provide this level of service to ensure you continue to feel this way about Highmarket House.
I can honestly say I have never felt so welcomed in my life, I was so worried and all the staff were so kind, they went above and beyond. My mum loves being here and the change in her is unbelievable, doing things and so happy. I am so very grateful both my mum and my life feels so much better....
I can honestly say I have never felt so welcomed in my life, I was so worried and all the staff were so kind, they went above and beyond. My mum loves being here and the change in her is unbelievable, doing things and so happy. I am so very grateful both my mum and my life feels so much better. Thank you from the bottom of my heart.
Thank you so much for your kind review. We will always strive to be as kind and caring as we can to our residents so this feedback is really lovely to receive. Thank you for all your kind words. We are glad you are so happy with your experience at Highmarket.
Very pleased with the standard and professionalism of all staff. They treat my wife with respect. She feels very comfortable in Highmarket House. Also, the management are very helpful and supportive.
Very pleased with the standard and professionalism of all staff. They treat my wife with respect. She feels very comfortable in Highmarket House. Also, the management are very helpful and supportive.
Thank you very much for taking the time to leave us feedback about your experience. We are grateful that you feel the staff and management are helpful. We are very pleased to hear that your experience with us has been a positive one.
Staff are incredible - from the manager, through to the carers and nursing team, housekeeping and maintenance. Kind, efficient but with a sense of humour. My...
The wonderful facilities team organised much appreciated great trips out such as Crufts and Cadbury's world.
Thank you very much for taking the time to leave us feedback about your experience. At Highmarket House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are really pleased you feel that this has been...
Thank you very much for taking the time to leave us feedback about your experience. At Highmarket House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are really pleased you feel that this has been met. We appreciate your detailing about all the different members of our staff and were glad you felt comfortable and feel welcome in our home. We will pass these over to the staff.Thank you again for your kind words.
My dad went to stay at High Market House after a six week stay in hospital. We chose High Market as when we visited it just felt so homely and welcoming. The staff are lovely, the place is immaculate and the residents are very well cared for. Dad has dementia and when he arrived at High Market...
My dad went to stay at High Market House after a six week stay in hospital. We chose High Market as when we visited it just felt so homely and welcoming. The staff are lovely, the place is immaculate and the residents are very well cared for. Dad has dementia and when he arrived at High Market House he was a shadow of himself and extremely weak. Since moving there he has become so much stronger and healthier. He is well looked after by friendly staff that spend time with them. When visiting it feels like one big family in the dining room/lounge area which is nice. They serve a variety of healthy meals and always offer some to the family. It was a tough decision moving him to a care home but now we are so glad that we did as he is a much happier and stronger person surrounded by lovely friendly people.
Thank you very much for taking the time to leave us feedback about your experience. We are very pleased to hear that your experience with us has been a positive one. We are glad you feel the staff and food are positive experiences for yourself and our residents and we are happy that you feel satisfied with the services. We appreciate your highly positive feedback.
My mum is settling in well and the staff are very friendly and attentive. We are made to feel genuinely welcomed when we visit and encouraged to make use of the lovely coffee shop area. The residents rooms are cosy and cheerful. Mum loves being taken into the garden and hearing the birds singing....
My mum is settling in well and the staff are very friendly and attentive. We are made to feel genuinely welcomed when we visit and encouraged to make use of the lovely coffee shop area. The residents rooms are cosy and cheerful. Mum loves being taken into the garden and hearing the birds singing. We definitely made the right decision for Mum by choosing Highmarket House.
Hi Sarah, thank you very much for taking the time to leave us feedback about your experience. At Highmarket House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
As a family, we are very happy to spend time...
I am content that Mum is getting the best care which is very reassuring during such a difficult time.
This is lovely to read, thank you so much for your feedback and positive feedback and for taking the time to leave such thoughtful comments regarding our staff at Highmarket House.
My stepdad has stayed here a number of times now, usually for a couple of weeks at a time to allow me a break, as I gave up work to care for him with...
Keep up the good work!
Many thanks the Care UK team.
I planned a trip to the UK, from where I live in New Zealand, that would allow me to visit my aunty. I had been following her involvement in activities at Highmarket via your social media page. It has been so lovely to see what she had been up to. My actual visit was wonderful. I was very happy to...
I planned a trip to the UK, from where I live in New Zealand, that would allow me to visit my aunty. I had been following her involvement in activities at Highmarket via your social media page. It has been so lovely to see what she had been up to. My actual visit was wonderful. I was very happy to see her room was so welcoming and pleasant to spend time in. We had a wonderful lunch together and staff members were accommodating and helpful. I'm grateful to have been able to spend time with her and to see her happy. I love the photo that we took together. Her cheeky smile and bright eyes make my heart skip a beat as she reminds me of my mum. Love her to bits. Thank you for taking such care of her and celebrating her gorgeous, cheekiness.
Thank you very much for taking the time to leave us feedback about your experience. At Highmarket House Care Home - Care UK we are glad you feel that our activities have a positive impact and that you have had a positive experience on your visit. Thank you so much for your kind words.
It was...
Highmarket House has been my mum's home for almost 6 years. The management team at the present time in my opinion is the best it’s been.
Hi, thank you so much for your lovely words, it really does mean everything to us at Highmarket House.
I have relatives in both the dementia unit and the nursing care unit and both are receiving a fabulous level of care. It’s such a relief to know they are being so well looked after. Staff are all fantastic, the activities all seem like fun and the food always looks lovely. A great care home!
I have relatives in both the dementia unit and the nursing care unit and both are receiving a fabulous level of care. It’s such a relief to know they are being so well looked after. Staff are all fantastic, the activities all seem like fun and the food always looks lovely. A great care home!
Hi, we really appreciate your fantastic feedback and taking the time out to write your review.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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As a Home Manager, I am constantly striving to make the home a better place. At Highmarket House, we’re very passionate about supporting residents to...
As a Home Manager, I am constantly striving to make the home a better place. At Highmarket House, we’re very passionate about supporting residents to live well, whether that’s delivering tailored activities, award-winning food or providing residents living with dementia with Namaste care; every department pulls together to support residents’ health and well-being.
Having a leadership role is a privilege, and making the residents’ and teams' day is important to me. I worked for Care UK for 5 years. Care UK is an excellent care provider to work for; it’s a growing organisation focused on the delivery of quality care.
Knowing I’m making a positive impact on residents' lives is what motivates me. I’m very proud of the way the team delivers exceptional care to residents and their loved ones. It’s one big family at
Highmarket House, and that’s what makes it a very special home. I’ve worked in the care sector since 2008 when I was 18 years old. I’ve worked my way up doing different roles, including Team Leader, Trainer and Unit Manager. I joined Care UK in 2018 because I’d heard good things about the organisation, and I’m very proud to be the Home Manager at Highmarket House.
I have a passion for what I do, and I’ve done it for a long time, and I’m always looking to make a difference to the people we care for. Everyone who works at Highmarket House takes a ‘whole home’ approach to caring for residents. Away from work, I like to spend time with my family. I like listening to music, watching TV and going to a good shop!
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