
I am delighted with everything about Highmarket House. The care my mum receives is exceptionalA R(Daughter of Resident/Service User)



I am delighted with everything about Highmarket House. The care my mum receives is exceptionalA R(Daughter of Resident/Service User)



Highmarket House is a luxury, purpose-built care home in Banbury. The team are dedicated to delivering high-quality residential, dementia and nursing care for older people. They also offer short-term stays, as well as sensitive end-of-life care.
Following the completion of their refurbishment, their care home in Banbury town now boasts a beautiful café, hair salon, cinema room and beautiful lounges and dining rooms to enjoy.
Enjoying a fantastic lifestyle is central...
Highmarket House is a luxury, purpose-built care home in Banbury. The team are dedicated to delivering high-quality residential, dementia and nursing care for older people. They also offer short-term stays, as well as sensitive end-of-life care.
Following the completion of their refurbishment, their care home in Banbury town now boasts a beautiful café, hair salon, cinema room and beautiful lounges and dining rooms to enjoy.
Enjoying a fantastic lifestyle is central to their ethos of care. Whether it’s one-to-one activity, group activities or day trips around Cherwell, they make sure your loved one lives a fulfilled life.
Highmarket House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Care Provided by Highmarket House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 73 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Highmarket House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Highmarket House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Francesca Cowley (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (71)
Parking
- Parking on-site
Highmarket House Reviews (167)
Highmarket House has a Review Score of 9.8 (9.822) out of 10, based on 32 reviews in the last 2 years.
Over all time Highmarket House has 167 reviews.
This review was given during a four-hour visit, but my experience was of a well-run establishment with pleasant, caring well-trained staff.
This review was given during a four-hour visit, but my experience was of a well-run establishment with pleasant, caring well-trained staff.
First impression very good, friendly, attentive, very welcoming and staff excellent. Not living in this area cannot give a review but having visited my sister for the first time very impressed and feel that my sister is very well cared for.
First impression very good, friendly, attentive, very welcoming and staff excellent. Not living in this area cannot give a review but having visited my sister for the first time very impressed and feel that my sister is very well cared for.
This review is given on a first 4-hour visit to this home to visit my sister. First impression in entering the home was very impressive, clean, light and airy. All staff we came in contact with were very friendly.
This review is given on a first 4-hour visit to this home to visit my sister. First impression in entering the home was very impressive, clean, light and airy. All staff we came in contact with were very friendly.
I'm really pleased that our uncle is in Highmarket House. He has settled in really well due to the care and attention he is receiving.
I'm really pleased that our uncle is in Highmarket House. He has settled in really well due to the care and attention he is receiving.
Such a friendly atmosphere. I always feel very welcomed when I visit my brother-in-law. Thanks for making him feel so at home.
Such a friendly atmosphere. I always feel very welcomed when I visit my brother-in-law. Thanks for making him feel so at home.
Excellent care home, my uncle has been well looked after. Decor and customer service is second to none. Always feel at home when I'm there. They really encourage the family to come in and get involved.
Excellent care home, my uncle has been well looked after. Decor and customer service is second to none. Always feel at home when I'm there. They really encourage the family to come in and get involved.
Lovely place, nothing not to like, the staff, rooms, decor etc.
Lovely place, nothing not to like, the staff, rooms, decor etc.
Been here for 4 months and I feel safe and well cared for. I enjoy the activities, I am going to the pub tonight in Highmarket.
Been here for 4 months and I feel safe and well cared for. I enjoy the activities, I am going to the pub tonight in Highmarket.
Extremely friendly staff and really caring.
Extremely friendly staff and really caring.
From the moment we first looked around the staff have been wonderful. Tucked away in the centre of Banbury is a modern, well-furnished care home. Our father has settled in very well and feels very comfortable and well looked after.
From the moment we first looked around the staff have been wonderful. Tucked away in the centre of Banbury is a modern, well-furnished care home. Our father has settled in very well and feels very comfortable and well looked after.
Wow, what an amazing home. Very friendly and helpful staff, exceptionally clean and hygienic facility. I feel relaxed knowing my gran is in the safest place she can be. It is more like a home from home to her. This should be called a hotel, not a nursing home. Outstanding is all I can say.
Wow, what an amazing home. Very friendly and helpful staff, exceptionally clean and hygienic facility. I feel relaxed knowing my gran is in the safest place she can be. It is more like a home from home to her. This should be called a hotel, not a nursing home. Outstanding is all I can say.
My sister's room is very charming good outlook out of the window. Staff were very pleasant and helpful. Everywhere is homely for anyone in their care.
My sister's room is very charming good outlook out of the window. Staff were very pleasant and helpful. Everywhere is homely for anyone in their care.
What a lovely home. My friend is very lucky to be at Highmarket. Staff are very helpful and understanding. Very clean.
What a lovely home. My friend is very lucky to be at Highmarket. Staff are very helpful and understanding. Very clean.
A pleasure always to visit the home the atmosphere is so friendly.
A pleasure always to visit the home the atmosphere is so friendly.
A very friendly and helpful team of staff are always available and make visiting a pleasure every time. With a great cup of coffee on offer on arrival with cake and fruit too if you fancy it. Immaculate and spotlessly clean too.
A very friendly and helpful team of staff are always available and make visiting a pleasure every time. With a great cup of coffee on offer on arrival with cake and fruit too if you fancy it. Immaculate and spotlessly clean too.
This was our first visit to Highmarket House and we received a very warm welcome from the moment we entered. Throughout our stay, we were very impressed by the high standards of care, competence and friendliness of all the staff we met. The high quality of the physical environment was evident...
This was our first visit to Highmarket House and we received a very warm welcome from the moment we entered. Throughout our stay, we were very impressed by the high standards of care, competence and friendliness of all the staff we met. The high quality of the physical environment was evident throughout the building.
Extremely happy how my mother is beig cared for.
My mothe'rs life has been totally transformed - and she is now looking so much healthier. The staff are so good. She has had hair and nails done, she is eating well, socialising. I have total confidence and trust with all at Highmarket House and a...
Extremely happy how my mother is beig cared for.
My mothe'rs life has been totally transformed - and she is now looking so much healthier. The staff are so good. She has had hair and nails done, she is eating well, socialising. I have total confidence and trust with all at Highmarket House and a mention to the friendly chef who also goes that extra mile for the residents.
I went to see a friend and from the moment I stepped inside the door I was greeted with warmth, comfort and beautiful, bright, soft decor from sitting rooms to bedrooms. It's like a lovely hotel. There are no unpleasant smells. The staff were very helpful and friendly and offered us tea and cake!...
I went to see a friend and from the moment I stepped inside the door I was greeted with warmth, comfort and beautiful, bright, soft decor from sitting rooms to bedrooms. It's like a lovely hotel. There are no unpleasant smells. The staff were very helpful and friendly and offered us tea and cake! It's wonderful that we have such places for our loved ones who have this horrible illness.
When I visited this care home I was struck by the welcoming atmosphere and friendliness of the staff. The building was light, airy and spacious. The seating areas were nicely furnished and comfortable and my friend, who has dementia, seemed content, responsive and well looked after by the helpful...
When I visited this care home I was struck by the welcoming atmosphere and friendliness of the staff. The building was light, airy and spacious. The seating areas were nicely furnished and comfortable and my friend, who has dementia, seemed content, responsive and well looked after by the helpful staff. Finally, the tea and cakes were delicious, thank you! I have only made 2 visits to new resident who is an old friend.
It is a marvellous place, like a luxury hotel and the staff are so kind and helpful. It's bright and cheerful and so many things to make everyone feel at home and so wonderfully clean.
It is a marvellous place, like a luxury hotel and the staff are so kind and helpful. It's bright and cheerful and so many things to make everyone feel at home and so wonderfully clean.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (39) & Events (0)
- 27 Oct 2026
A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
- 27 Oct 2026
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
- 27 Oct 2026
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
There are no upcoming events for Highmarket House.
Accreditations
There are no accreditations posted yet for Highmarket House.
Meet the Team (1)

As a Home Manager, I am constantly striving to make the home a better place. At Highmarket House, we’re very passionate about supporting residents to...
As a Home Manager, I am constantly striving to make the home a better place. At Highmarket House, we’re very passionate about supporting residents to live well, whether that’s delivering tailored activities, award-winning food or providing residents living with dementia with Namaste care; every department pulls together to support residents’ health and well-being.
Having a leadership role is a privilege, and making the residents’ and teams' day is important to me. I worked for Care UK for 5 years. Care UK is an excellent care provider to work for; it’s a growing organisation focused on the delivery of quality care.
Knowing I’m making a positive impact on residents' lives is what motivates me. I’m very proud of the way the team delivers exceptional care to residents and their loved ones. It’s one big family at
Highmarket House, and that’s what makes it a very special home. I’ve worked in the care sector since 2008 when I was 18 years old. I’ve worked my way up doing different roles, including Team Leader, Trainer and Unit Manager. I joined Care UK in 2018 because I’d heard good things about the organisation, and I’m very proud to be the Home Manager at Highmarket House.
I have a passion for what I do, and I’ve done it for a long time, and I’m always looking to make a difference to the people we care for. Everyone who works at Highmarket House takes a ‘whole home’ approach to caring for residents. Away from work, I like to spend time with my family. I like listening to music, watching TV and going to a good shop!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highmarket House to verify any information. View our terms and conditions. Highmarket House has an Enhanced Service -what an Enhanced Service includes.