Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to a pre-admission assessment. For detailed information about inclusions and current offers, please feel free to contact us directly—we’d be happy to assist you!
These prices are only a guideline, please contact Cuffley Manor to find out the exact price for your requirements.
Visits to Cuffley Manor are warmly encouraged, offering families and potential residents the opportunity to experience the home’s welcoming environment through in-person tours. Visitors are invited to explore the facilities and meet the dedicated team, ensuring they feel confident and comfortable about their decision.
All visitors are requested to sign in at reception upon arrival, with protocols in place to maintain a safe and secure environment. For the latest information on visiting arrangements or to arrange a tour, contact the home directly.
Parking is available onsite at Cuffley Manor, shared with Cooperscroft Care Home. In the event all spaces are occupied, visitors are encouraged to speak with reception, where the team will be happy to provide guidance on alternative parking options nearby.
Cuffley Manor has a Review Score of 9.9 (9.889) out of 10, based on 69 reviews in the last 2 years. Over all time Cuffley Manor has 169 reviews.
Review from A R (Daughter of Resident) published on 14 December 2020
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kay Mitchell, Home Manager at Cuffley Manor
Thank you for taking the time to leave this lovely review. These are no doubt very difficult times for everyone, including relatives and friends. The team at Cuffley make me proud every day with their dedication to providing the best possible care to our wonderful Residents.
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Review from Karen R (Daughter of Resident) published on 1 December 2020
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Overall Experience
5.0 out of 5
Reply from Maria Servan, Community Development Manager at Cuffley Manor
Thank you so much for your lovely words, we do our best to ensure our home delivers the best care and service all the time to all. We are really pleased you feel we are the best. Thank you again and will pass on your words to the teams.
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Review from Anne (Daughter of Resident) published on 24 November 2020
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5.0 out of 5
Reply from Kay Mitchell, Community Development Manager at Cuffley Manor
Thank you very much for taking the time to write this review. The home does have a very friendly, caring team that makes for a lovely happy atmosphere for the Residents to enjoy. The activities are great fun and bring out the competitive streak in many! We are so looking forward to the day when we can welcome all relatives back into the home and hopefully have you participate in the fun times too. Thank you again for your kind words.
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Review from Helene P (Daughter of Resident) published on 19 November 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kay Mitchell, Home Manager at Cuffley Manor
Thank you very much for taking the time to review Cuffley Manor. The Activities are indeed very entertaining for the Residents (and team) as you can see from our FaceBook page.
We are currently working on the indoor visit and the methods of improving communication/hearing for families and their loved ones.
Thanks again Helen, the team and I appreciate your lovely comments
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Review from Gillian C (Daughter of Resident) published on 24 March 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Dear Gillian
Thank you so much for taking the time to write such a lovely review for our home and our dedicated team at Cuffley Manor, it will give me great pleasure to pass on your kind words to our wonderful team. Thank you once again.
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Review from T L (Daughter of Resident) published on 17 October 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Thank you for taking the time to write a review for us at Cuffley, I am so pleased you are happy with the care and attention given to your Mum, she is a big part of our family. We are working towards improving activities and supporting the weekends. Thank you once again.
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Review from A H (Friend of Resident) published on 1 October 2019
Submitted via Postal Card •
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5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Dear Ann, thank you for taking the time to write a lovely review of the home and the care we deliver. I will relay your review to the team which will make them all very happy indeed. Thank you once again.
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Review from G K (Daughter of Resident) published on 16 August 2019
Submitted via Postal Card •
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5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Thank you very much for taking the time to write such kinds words regarding our fabulous team at Cuffley Manor, it will give me great pleasure to relay your message to our team. Thank you once again
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Review from D G (Friend of Resident) published on 14 August 2019
Submitted via Postal Card •
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5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
I would just like to say a very big thank you from myself and the team at Cuffley Manor for taking the time to write such a lovely review, it means a great deal to the team, I will have great pleasure in relaying your comments to our dedicated team.
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Review from J C (Friend of Resident) published on 8 August 2019
Submitted via Postal Card •
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5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Thank you very much for your kind review, it means a lot to the team to know they work very hard on ensuring our residents and family appreciate all they do, I will pass on your kind words to the team.
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Review from Sue O (Daughter of Resident) published on 8 August 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Dear Sue,
Thank you so much for your lovely words, we do our upmost to ensure our home delivers the best care and service all the time to all. we are really pleased you feel we are the best. Thank you again and will pass on your words to the teams.
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Review from A N (Resident) published on 1 August 2019
Submitted via Postal Card •
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5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Thank you for your kind review about our staff, team members and about the events and special moments arranged for our residents. We pride ourselves in ensuring all our residents' needs are met. I will pass on your lovely words to our team.
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Review from Laurence F (Friend of Resident) published on 16 July 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Dear Laurence
Thank you so much for your kind review of our home and our Cuffley family. We do our very best to ensure we deliver excellence throughout our home. I will pass on your kind words to our team, thank you once again.
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Review from B W (Son of Resident) published on 15 July 2019
Submitted via Postal Card •
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5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Thank you very much for taking the time to write a review for our team, we always strive to deliver the best care and excellent service. The team will be very happy to hear your thoughtful words.
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Review from E C (Wife of Resident) published on 15 July 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Thank you so much for taking the time to write such kind words for our team at Cuffley, it means a great deal to the team, I will pass on your comments to the Chef and Team Cuffley, it will make their day! Thanks again.
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Review from G F (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Thank you so much for taking the time to send in a lovely review for our staff, we strive to be the best we can possibly be for all our residents and visitors. I will pass on your kind words to the team.
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Review from Jackie G (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Thank you so much for taking the time to write a review for us and the team, I will pass on your kind words to our reception members. Thank you once again.
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Review from B B (Resident) assisted by family/friend published on 26 June 2019
Submitted via Postal Card •
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5.0 out of 5
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Review from Penny P (Daughter of Resident) published on 6 June 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Viktorija Stanciukaite, Associate Community Development Manager at Cuffley Manor
Dear Penny, thank you so much for your kind feedback about Cuffley Manor and we are glad your mum enjoys staying with us. We will make sure team members are aware of what a wonderful job they all are doing to the residents.
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Review from Robina S (Resident) published on 23 May 2019
Submitted via Postal Card •
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5.0 out of 5
Reply from Serb Sidhu, Director of Sales and Marketing at Cuffley Manor
Thank you very much for taking the time to review our home. We are thrilled you are enjoying your stay at Cuffley Manor and that you have rated us excellent in so many areas. We are pleased to pass on your feedback to our team members and delighted to know you are enjoying the culinary delights of our award-winning chef and his team. We are privileged to welcome you to the Cuffley Manor family.
With kind regards,
Melinda Gunkel and The Management Team.
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The Review Score of 9.9 (9.889) out of 10 for Cuffley Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 69 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 68 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.889 for Cuffley Manor is calculated as follows: ( (734 Excellents x 5) + (70 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 814 Ratings = 4.889
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cuffley Manor is based on 68 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 68 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jan 2018
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Job Title: Home Manager
Joined: 2025
We’re delighted to welcome Alexandra (Alex) Borobeica as the new Home Manager at Cuffley Manor Care Home.
Alex brings with her a wealth of experience across the health and social care sector. Her career has taken her across Europe, supporting vulnerable adults in Germany, Austria, Italy and Portugal, before making England her home in 2014.
Having grown from Health Care Assistant to Deputy Manager and now Home Manager, Alex is deeply committed to compassionate, person-centred care and positive, values-led leadership. She holds a Level 5 Diploma and a BSc in Health and Social Care and is currently studying for a Master’s in International Business Management.
Alex’s leadership is grounded in kindness, empathy and inclusion. Her favourite quote by Eleanor Roosevelt says it all: “To handle yourself, use your head; to handle others, use your heart.”
Alex’s aspiration is creating a place of safety, dignity and care – a true home for our residents.
Job Title: Care Services manager (CSM)
Joined: 2021
Prior to moving to the UK, I was a Registered Nurse (RN) working as a staff nurse for three years in an Emergency Care Unit, in New Delhi, India.
I came to the UK in 2008, initially to study for an NVQ Level 4 in Health and Social Care, as part of understanding both the social and medical care provided in the UK.
I was fortunate to be able to work for Care Homes, initially as a Senior Care Assistant. As I developed my skills, knowledge, and exposure to the care home environment, I was promoted to Team Leader, then an opportunity became available to become an Assistant Manager in 2016.
I joined the TLC group as a Care Service Manager at Cuffley Manor in May 2021 and I am loving the family atmosphere here. I am very passionate about care and people, and I strive to ensure that our residents are receiving outstanding person-centred care in a safe homely environment.
Job Title: Business Development Manager
Joined: 2025
With over a decade of experience in the health and social care sector, I have spent the past year proudly serving with TLC, specialising in residential and dementia care. From a young age, I’ve been deeply passionate about supporting our senior population and have dedicated my career to ensuring the highest standards of care and wellbeing for those we serve.
As your first point of contact for admission-related enquiries, I look forward to guiding you through the process and helping you find the most suitable care solutions for you or your loved one.
Job Title: Hotel Services Manager
Joined: 2025
Ann has worked for many years in the hotel industry, working for a number of reputable global hotel companies such as Hilton, Marriot and Shangri-La. In recent years, Ann has found herself in the States working for hotels in California.
Academically speaking, Ann is a distinguished member of our team achieving a BSc in 'Hotel Restaurant Management' - something that she uses every day in her role at Cuffley Manor. In 2025, Ann took a big leap of faith when she moved back across the Atlantic to join the TLC Group as Hotel Services Manager in Cuffley Manor and has since settled into the UK.
Ann, is excited, driven and passionate about making residents and families feel heard and she is always looking to improve the vistor, dining and resident's experience of all those who come into Cuffley Manor.
Job Title: Head Chef
Joined: 2024
My journey as a Chef began in 2005 when I started working as a Chef Assistant in a care home.
I gradually learnt my trade as the years went on and have also worked in numerous places, including restaurants and hospitals.
I started working with TLC in January 2024 as a chef, and in March 2024, I became the head chef at Cuffley Manor.
I am good at conveying my feelings through my food. To find happiness in cooking is an art, and that gives me the passion and encouragement to inspire other people to become the best at their craft they can be.
Job Title: Practice Development Lead
Joined: 2017
I have worked in the care sector for over 40 years having started work as an activities coordinator in my home country of Scotland. I then started my career as a care assistant and senior carer in hospitals and care homes.
I took a career break when I had my twins and studied for the Higher Social Care Programme in Edinburgh as a mature student. It was here I was diagnosed with Dyslexia and took part in a programme for those over 40 in education. Ten years ago, I moved to England as a team leader and progressed to Care Services Manager and then home manager.
I joined TLC Care in 2017 as Regional Support Manager before progressing to Learning and Development Coach, and now, I am in a role I have a great passion for at Cuffley Manor.
Job Title: Head of Housekeeping
Joined: 2016
I joined Cuffley Manor in June 2016 when it first opened, with new residents joining. I was able to offer care and housekeeping. This was so important for me to learn and understand, and today I can say I am very proud of my home, as this gives me so much joy and satisfaction seeing our family grow at Cuffley Manor.
Seeing residents’ smiles, taking time to sit and talk with them, sometimes, little things are like milestones, seemingly insignificant, but with a huge impact. That’s what working at Cuffley Manor is for me.
In my spare time, I like reading fantasy books, travelling and spending time with my family. I like to learn new skills and always carry a beautiful smile.
Job Title: Business Support Manager
Joined: 2023
I came to the UK to pursue my master's. I started working for TLC as a part-time care assistant in 2021. Though I had never worked in the field of care before, my experience at TLC has piqued my curiosity in it. I was formerly employed in Cherry Hinton, but due to commuting issues, I was transferred to Cuffley Manor. I grew close to the Cuffley people, and I eagerly anticipated working alongside my colleagues each day.
My academics required me to participate in an internship program. I received an offer from TLC to work as an administrator and financial assistant for a year at the Carlton Court Care Home. I was given fresh opportunities for learning and growth while I was at Carlton. I would say that Carlton changed the course of my financial career. I was now offered the amazing chance to return to Cuffley Manor in the capacity of Manager of Finance and HR.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cuffley Manor to verify any information. View our terms and conditions. Cuffley Manor has an Enhanced Service - more info.
