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Cuffley Manor

Coopers Lane Road, Potters Bar, Hertfordshire EN6 4AA
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Really nice place, the layout is fantastic, facilities are outstandinNick p(Son of Resident/Service User)
Cuffley Manor, Potters Bar
My mum is happy and well cared for,L K(Daughter of Resident/Service User)
Cuffley Manor, Potters Bar
The staff are wonderful and friendly, the food is excellent and variedRobina S(Resident / Service User)
Cuffley Manor, Potters Bar

Cuffley Manor is an award-winning care home in Potters Bar offering exceptional residential and dementia care in a setting of comfort, elegance and warmth.

For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home is working towards the Dementia Care Accreditation, reflecting a commitment to excellence in specialist support. An experienced and compassionate team provides person-centred care, enabling each resident to live with dignity, independence...  

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Care Provided by Cuffley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,850 - £1,950£2,000 - £2,100
Residential Dementia Care£1,900 - £2,000£2,050 - £2,150

Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to a pre-admission assessment. For detailed information about inclusions and current offers, please feel free to contact us directly—we’d be happy to assist you!

Contact Cuffley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Alexandra Borobeica (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visits to Cuffley Manor are warmly encouraged, offering families and potential residents the opportunity to experience the home’s welcoming environment through in-person tours. Visitors are invited to explore the facilities and meet the dedicated team, ensuring they feel confident and comfortable about their decision. All visitors are requested to sign in at reception upon arrival, with protocols in place to maintain a safe and secure environment. For the latest information on visiting arrangements or to arrange a tour, contact the home directly.

Parking

  • Parking is available onsite at Cuffley Manor, shared with Cooperscroft Care Home. In the event all spaces are occupied, visitors are encouraged to speak with reception, where the team will be happy to provide guidance on alternative parking options nearby.

Cuffley Manor Reviews (181)

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9.9

Cuffley Manor has a Review Score of 9.9 (9.923) out of 10, based on 41 reviews in the last 2 years. Over all time Cuffley Manor has 181 reviews.

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Showing 181 reviews matching selected criteria
Review from D G (Friend of Resident) published on 14 August 2019 Submitted via Postal Card
Overall Experience

Warm and welcoming. All staff friendly and helpful. The friend I visit is well looked after and very content in Cuffley Manor. The facilities are excellent and there are always some activities going on.

Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor

I would just like to say a very big thank you from myself and the team at Cuffley Manor for taking the time to write such a lovely review, it means a great deal to the team, I will have great pleasure in relaying your comments to our dedicated team.

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Review from J C (Friend of Resident) published on 8 August 2019 Submitted via Review Postal Card
Overall Experience

Very friendly home from home. My friend is very happy here.

Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor

Thank you very much for your kind review, it means a lot to the team to know they work very hard on ensuring our residents and family appreciate all they do, I will pass on your kind words to the team.

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Review from Sue O (Daughter of Resident) published on 8 August 2019 Submitted via Postal Card
Overall Experience

The home is fantastic and the staff are the best I have witnessed and cannot do enough for you!

Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor
Dear Sue,

Thank you so much for your lovely words, we do our upmost to ensure our home delivers the best care and service all the time to all. we are really pleased you feel we are the best. Thank you again and will pass on your words to the teams.

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Review from A N (Resident / Service User) published on 1 August 2019 Submitted via Postal Card
Overall Experience
Well organised and the staff are wonderful.

Had a birthday party for a client 99 years. Wonderful setting.

Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor

Thank you for your kind review about our staff, team members and about the events and special moments arranged for our residents. We pride ourselves in ensuring all our residents' needs are met. I will pass on your lovely words to our team.

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Review from Laurence F (Friend of Resident) published on 16 July 2019 Submitted via Postal Card
Overall Experience

I can't fault anything at Cuffley Manor. The standard of care, alongside everything else, has been brilliant!

Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor

Dear Laurence

Thank you so much for your kind review of our home and our Cuffley family. We do our very best to ensure we deliver excellence throughout our home. I will pass on your kind words to our team, thank you once again.

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Review from B W (Son of Resident) published on 15 July 2019 Submitted via Postal Card
Overall Experience

Very pleased with the care home. Beautiful setting with such a lovely garden to sit in. Staff are very attentive and caring. Rooms are a good size and the food is excellent.

Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor

Thank you very much for taking the time to write a review for our team, we always strive to deliver the best care and excellent service. The team will be very happy to hear your thoughtful words.

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Review from E C (Wife of Resident) published on 15 July 2019 Submitted via Postal Card
Overall Experience

My husband has been here for nearly 4 weeks now. I am very happy with his care here at Cuffley Manor. The food too is excellent and alternatives are offered if the menu is not to taste. I would most certainly recommend to anyone.

Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor

Thank you so much for taking the time to write such kind words for our team at Cuffley, it means a great deal to the team, I will pass on your comments to the Chef and Team Cuffley, it will make their day! Thanks again.

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Review from G F (Daughter of Resident) published on 15 July 2019 Submitted via Postal Card
Overall Experience

Always met with smiley faces, warm friendly caring staff. Couldn't ask for a better home.

Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor

Thank you so much for taking the time to send in a lovely review for our staff, we strive to be the best we can possibly be for all our residents and visitors. I will pass on your kind words to the team.

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Review from Jackie G (Daughter of Resident) published on 15 July 2019 Submitted via Postal Card
Overall Experience

The staff, especially reception, are helpful and pleasant.

Reply from Berni Martin, Lead Community Development Manager at Cuffley Manor

Thank you so much for taking the time to write a review for us and the team, I will pass on your kind words to our reception members. Thank you once again.

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Review from B B (Resident / Service User) published on 26 June 2019 Submitted via Postal Card
Overall Experience

I have been very satisfied with the attention I have received from everyone. It's a very comfortable room and the atmosphere is very friendly. Thank you for all your help.

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Review from Penny P (Daughter of Resident) published on 6 June 2019 Submitted via Postal Card
Overall Experience

From the very first visit to Cuffley Manor, the staff have been superb. My mum was made to feel exceptionally welcome and nothing has been too much trouble. It has been a huge comfort to know she is being so well cared for. We are delighted with all the aspects of Cuffley Manor and hope that mum will stay here.

Reply from Viktorija Stanciukaite, Associate Community Development Manager at Cuffley Manor

Dear Penny, thank you so much for your kind feedback about Cuffley Manor and we are glad your mum enjoys staying with us. We will make sure team members are aware of what a wonderful job they all are doing to the residents.

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Review from Robina S (Resident / Service User) published on 23 May 2019 Submitted via Postal Card
Overall Experience

The staff are wonderful and friendly, the food is excellent and varied. My room is great and the outlook very pleasant.

Reply from Serb Sidhu, Director of Sales and Marketing at Cuffley Manor

Thank you very much for taking the time to review our home. We are thrilled you are enjoying your stay at Cuffley Manor and that you have rated us excellent in so many areas. We are pleased to pass on your feedback to our team members and delighted to know you are enjoying the culinary delights of...  

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Review from Brenda H (Daughter of Resident) published on 18 March 2019 Submitted via Postal Card
Overall Experience

Cuffley Manor is a beautiful and well-managed home. The standard and dedication of the care staff is excellent, which was my highest priority for my 92 year old precious mum.

Reply from Viktorija Stanciukaite, Community Development Manager at Cuffley Manor
Dear Brenda,

Many thanks for taking the time to submit a review for Cuffley Manor. We are delighted to see you have reviewed us as ‘excellent’ in all areas. We are pleased you have chosen Cuffley Manor to take care of your mum. Thank you for your kind comments.

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Review from Brian L (Resident / Service User) published on 28 February 2019 Submitted via Postal Card
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First class.

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Review from Joan B (Regular Volunteer) published on 28 February 2019 Submitted via Postal Card
Overall Experience

Cuffley Manor is like a care hotel (first class). I would be happy to come here when the time is right but more staff would be helpful. I know folk who I have introduced here occasionally but the cost is a worry to them.

Reply from Viktorija Stanciukaite, Community Development Manager at Cuffley Manor

Thank you so much for your feedback Joan.

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Review from Jon S (Son of Resident) published on 26 February 2019 Submitted via Postal Card
Overall Experience

Lovely staff. Clean and care is excellent.

Reply from Viktorija Stanciukaite, Community Development Manager at Cuffley Manor

Thank you for your feedback, Jon. We are so glad to have your mum staying with us!

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Review from A B (Resident / Service User) published on 26 February 2019 Submitted via Postal Card
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Quite happy with the place kind and helpful. I like the local residents and staff are lovely.

Reply from Viktorija Stanciukaite, Community Development Manager at Cuffley Manor

Thank you for your kind feedback, Avril.

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Review from Nick p (Son of Resident) published on 24 February 2019 Submitted via Website
Overall Experience

Really nice place, the layout is fantastic, facilities are outstanding all the staff are very friendly and you could eat your dinner off of the floor, it's really spotlessly clean.

Reply from Viktorija Stanciukaite, Community Development Manager at Cuffley Manor

Thank you for such wonderful feedback. I will make sure the team is aware of what a wonderful job they are doing!

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Review from Ann W (Wife of Resident) published on 20 December 2018 Submitted via Website
Overall Experience

My husband was there for respite and he was very well looked after. Home was clean and comfortable. The staff were very professional and friendly. Would definitely use again.

Reply from Viktorija Stanciukaite, Community Development Manager at Cuffley Manor

Dear Ann, thank you for your kind words I will make sure the team know what an amazing job they are doing.

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Review from V W (Daughter of Resident) published on 6 December 2018 Submitted via Postal Card
Overall Experience

The team at the home have made Dad feel extremely welcomed during his stay.

They can't do enough for him - nothing is too small. Thank you.

Reply from Viktorija Stanciukaite, Community Development Manager at Cuffley Manor

Thank you so much for your feedback. It is so lovely so hear such lovely comments and I will make sure our team knows about it.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 January 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (16)

News
  • 17 Aug 2026

    Getting Active with Heart Throbs! Today, we had the pleasure of stepping out into the local community and joining Heart-Throbs Cardiac Exercise & Support Group for one of their fantastic...

  • 17 Aug 2026

    Cuffley Manor on Air - Sharing Our Passion for Care We were delighted to have Ross, Business Development Manager, and Alex, our Home Manager at Cuffley Manor Care Home, joined...

  • 29 Jul 2026

    Cuffley Manor Care Home Celebrates 10 Years of Care, Community and Cherished Memories Cuffley Manor Care Home recently celebrated a very special milestone as we marked our 10th Anniversary with...

Upcoming Events
  • 17 Sep 2026Organiser: Cuffley Manor
  • 21 Sep 2026Organiser: Cuffley Manor
  • 25 Sep 2026Organiser: Cuffley Manor

Awards / Recognitions (21)

  • 30 Jan 2026Recipient: TLC Care Ltd
  • 19 Jun 2025Recipient: TLC Care Ltd
  • 31 Jan 2025Recipient: TLC Care Ltd

Accreditations

Meet the Team (8)

Alex Borobeica
Alex BorobeicaJob Title Home ManagerJoined 2025

Alex brings with her a wealth of experience across the health and social care sector. Her career has taken her across Europe, supporting vulnerable adults in Germany, Austria, Italy and Portugal, before making England her home in 2014.

Having grown from Health Care Assistant to Deputy Manager and now Home Manager, Alex is deeply committed to compassionate, person-centred care and positive, values-led leadership. She holds a Level 5 Diploma and a BSc in Health and Social Care and is currently studying for a Master’s in International Business Management.

Alex’s leadership is grounded in kindness, empathy and inclusion. Her favourite quote by Eleanor Roosevelt says it all: “To handle yourself, use your head; to handle others, use your heart.”

Alex’s aspiration is creating a place of safety, dignity and care – a true home for our residents.

Sheila Maniti
Sheila ManitiJob Title Care Service Manager

Sheila is a Registered Nurse with years of experience in management and team leadership. As Care Service Manager, Sheila combines clinical knowledge with a person-centred approach to ensure the highest standards of resident care and operational excellence.

Sheila’s career in TLC Care is built on a comprehensive foundation, having progressed through every level of the frontline workforce. Starting as a Care Assistant and advancing to Team Leader and Nurse, Sheila has gained firsthand insight into the daily lives of residents and the essential support required by care teams. Sheila then progressed to the role of Practice Development Lead, where she specialised in training and mentoring both nursing and care teams to elevate clinical competencies and service delivery.

Prior to joining the TLC team, Sheila also served as a Case Manager within a care home setting, where she excelled in navigating care pathways and coordinating multidisciplinary support for residents with diverse needs. Sheila’s background in case management ensures that care planning is meticulous, advocacy is prioritised, and every resident receives a bespoke care experience.

Driven by a passion for professional development and quality improvement, Sheila is dedicated to fostering a culture of excellence. Sheila is committed to empowering the team through continuous learning and ensuring that the home remains a safe, vibrant, and compassionate environment for all residents and their families.

Ross Masterson
Ross MastersonJob Title Business Development ManagerJoined 2026

My name is Ross Masterson, and I am delighted to have joined Cuffley Manor Care Home as the Business Development Manager.

With over 25 years of experience in sales and business development, I have built my career on developing strong relationships, supporting sustainable growth and delivering exceptional customer service. I am passionate about creating positive experiences and helping people make informed decisions with confidence.

I am excited to be part of the Cuffley Manor team and look forward to working closely with residents, families, healthcare professionals and our local community, while promoting the outstanding care, hospitality and lifestyle our home provides.

Outside of work, I enjoy keeping active by playing football and have recently taken up kickboxing as a new challenge. I am also a lifelong Arsenal F.C. supporter, enjoy reading, and am a proud father to two wonderful daughters who inspire and motivate me every day.

I look forward to meeting you and welcoming you to Cuffley Manor.

Manveer Singh
Manveer SinghJob Title Hotel Services ManagerJoined 2024

Manveer brings a wealth of experience to TLC Cuffley Manor, having worked in prestigious 5-star hotels in Dubai and India. With a strong background in hospitality and service excellence, Manveer ensures that every aspect of our hotel services, from housekeeping to dining, meets the highest standards of quality and care.

Passionate about creating a welcoming and luxurious environment, Manveer is dedicated to enhancing the comfort and well-being of our residents by blending world-class hospitality with a personalised touch. His attention to detail and commitment to excellence make him an invaluable part of the team.

Akshay Sanjai Edathottiyil
Akshay Sanjai EdathottiyilJob Title Business Support ManagerJoined 2023
I came to the UK to pursue my master's. I started working for TLC as a part-time care assistant in 2021. Though I had never worked in the field of care before, my experience at TLC has piqued my curiosity in it. I was formerly employed in Cherry Hinton, but due to commuting issues, I was transferred to Cuffley Manor. I grew close to the Cuffley people, and I eagerly anticipated working alongside my colleagues each day.

My academics required me to participate in an internship program. I received an offer from TLC to work as an administrator and financial assistant for a year at the Carlton Court Care Home. I was given fresh opportunities for learning and growth while I was at Carlton. I would say that Carlton changed the course of my financial career. I was now offered the amazing chance to return to Cuffley Manor in the capacity of Manager of Finance and HR.

Joanna Gracyzk
Joanna GracyzkJob Title Head of HousekeepingJoined 2016

I joined Cuffley Manor in June 2016 when it first opened, with new residents joining. I was able to offer care and housekeeping. This was so important for me to learn and understand, and today I can say I am very proud of my home, as this gives me so much joy and satisfaction seeing our family grow at Cuffley Manor.

Seeing residents’ smiles, taking time to sit and talk with them- sometimes, little things are like milestones, seemingly insignificant, but with a huge impact. That’s what working at Cuffley Manor is for me.

In my spare time, I like reading fantasy books, travelling and spending time with my family. I like to learn new skills and always carry a beautiful smile.

Bibin Byju
Bibin ByjuJob Title Maintenance ManagerJoined 2025

Bibin -Maintenance Manager, who brings a strong background in the construction industry and extensive experience in both new-build projects and property maintenance. With a keen eye for detail and a commitment to high standards of workmanship, Bibin ensures that our environment remains safe, well-maintained and welcoming at all times.

Originally from India, Bibin values hard work, precision and reliability, qualities that are reflected in his professional approach each day.

Outside of work, he enjoys spending time in the kitchen, particularly on Sundays, when he prepares vibrant, flavourful dishes for family and friends. Cooking is a passion of his and a wonderful way for him to bring people together.

Vanya Joshi
Vanya JoshiJob Title Wellbeing LeadJoined 2025

From an early age, I developed a deep commitment to supporting wellbeing and mental health, always taking pride in helping those around me feel valued and uplifted.

During my Honours degree in Psychology, I became increasingly aware of the profound connection between physical health and mental well-being. This insight inspired me to pursue a Master’s in Health Psychology at UCL, where I specialised in understanding and promoting positive behaviour change. My academic training has equipped me with strong, evidence-based skills in therapeutic communication, holistic assessment, and person-centred care.

Alongside my studies, I gained valuable experience working within the NHS, supporting diverse patient groups and developing key competencies in safeguarding, multidisciplinary teamwork, and delivering high-quality, compassionate care. Combined with a personal enthusiasm for organising meaningful activities and creating joyful, purposeful environments, these experiences naturally guided me to my role at Cuffley Manor.

Here, I am dedicated to delivering exceptional wellbeing support—honouring every resident with the same respect, warmth, and dignity I would offer my own family, and ensuring that each day holds moments of connection, laughter, and quality care.

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