Really nice place, the layout is fantastic, facilities are outstandinNick p(Son of Resident/Service User)
My mum is happy and well cared for,L K(Daughter of Resident/Service User)
The staff are wonderful and friendly, the food is excellent and variedRobina S(Resident / Service User)
Really nice place, the layout is fantastic, facilities are outstandinNick p(Son of Resident/Service User)
My mum is happy and well cared for,L K(Daughter of Resident/Service User)
The staff are wonderful and friendly, the food is excellent and variedRobina S(Resident / Service User)
Cuffley Manor is an award-winning care home in Potters Bar offering exceptional residential and dementia care in a setting of comfort, elegance and warmth.
For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home is working towards the Dementia Care Accreditation, reflecting a commitment to excellence in specialist support. An experienced and compassionate team provides person-centred care, enabling each resident to live with dignity, independence...
Cuffley Manor is an award-winning care home in Potters Bar offering exceptional residential and dementia care in a setting of comfort, elegance and warmth.
For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home is working towards the Dementia Care Accreditation, reflecting a commitment to excellence in specialist support. An experienced and compassionate team provides person-centred care, enabling each resident to live with dignity, independence and purpose.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Cuffley Manor combines luxury with homely comfort. Residents enjoy en-suite bedrooms with stylish décor, peaceful lounges, a private cinema, spa, on-site salon and café. Features such as the themed pub, The Cuffley Arms, and a putting green bring familiarity and enjoyment to daily life. The Bistro serves afternoon tea and coffee in a welcoming space, encouraging social connection.
An all-inclusive package covers fine dining, luxury treatments and varied activities. The wellbeing programme reflects individual interests, offering creative arts, fitness sessions, live entertainment and themed events.
Set near the green belt of Potters Bar, the home offers a peaceful location with easy access to shops and transport links. Landscaped gardens provide tranquil outdoor spaces to enjoy year-round.
Cuffley Manor is a vibrant and caring community where residents are supported to live life fully, in comfort and with confidence.
Contact Cuffley Manor to confirm what's included and get a personalised quote:
Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to a pre-admission assessment. For detailed information about inclusions and current offers, please feel free to contact us directly—we’d be happy to assist you!
The price(s) shown are provided by the care home. Contact Cuffley Manor for full pricing details and T&Cs.
Cuffley Manor has a Review Score of 9.9 (9.923) out of 10, based on 42 reviews in the last 2 years.
Over all time Cuffley Manor has 183 reviews.
The building and amenities are excellent. The staff whom we have met, are most helpful and well informed. Our friend would find it helpful if at some point, she could get advice e.g Solicitor, business affairs etc.
The building and amenities are excellent. The staff whom we have met, are most helpful and well informed. Our friend would find it helpful if at some point, she could get advice e.g Solicitor, business affairs etc.
Dear Ann, thank you for taking the time to write a lovely review of the home and the care we deliver. I will relay your review to the team which will make them all very happy indeed. Thank you once again.
The care and supporting staff do their utmost in the care and support they give to my Mother. Nothing is too much for them. Their smiles and gentleness are very important to daily life at Cuffley Manor. They are much appreciated.
The care and supporting staff do their utmost in the care and support they give to my Mother. Nothing is too much for them. Their smiles and gentleness are very important to daily life at Cuffley Manor. They are much appreciated.
Thank you very much for taking the time to write such kinds words regarding our fabulous team at Cuffley Manor, it will give me great pleasure to relay your message to our team. Thank you once again
Warm and welcoming. All staff friendly and helpful. The friend I visit is well looked after and very content in Cuffley Manor. The facilities are excellent and there are always some activities going on.
Warm and welcoming. All staff friendly and helpful. The friend I visit is well looked after and very content in Cuffley Manor. The facilities are excellent and there are always some activities going on.
I would just like to say a very big thank you from myself and the team at Cuffley Manor for taking the time to write such a lovely review, it means a great deal to the team, I will have great pleasure in relaying your comments to our dedicated team.
Very friendly home from home. My friend is very happy here.
Very friendly home from home. My friend is very happy here.
Thank you very much for your kind review, it means a lot to the team to know they work very hard on ensuring our residents and family appreciate all they do, I will pass on your kind words to the team.
The home is fantastic and the staff are the best I have witnessed and cannot do enough for you!
The home is fantastic and the staff are the best I have witnessed and cannot do enough for you!
Thank you so much for your lovely words, we do our upmost to ensure our home delivers the best care and service all the time to all. we are really pleased you feel we are the best. Thank you again and will pass on your words to the teams.
Had a birthday party for a client 99 years. Wonderful setting.
Had a birthday party for a client 99 years. Wonderful setting.
Thank you for your kind review about our staff, team members and about the events and special moments arranged for our residents. We pride ourselves in ensuring all our residents' needs are met. I will pass on your lovely words to our team.
I can't fault anything at Cuffley Manor. The standard of care, alongside everything else, has been brilliant!
I can't fault anything at Cuffley Manor. The standard of care, alongside everything else, has been brilliant!
Dear Laurence
Thank you so much for your kind review of our home and our Cuffley family. We do our very best to ensure we deliver excellence throughout our home. I will pass on your kind words to our team, thank you once again.
Very pleased with the care home. Beautiful setting with such a lovely garden to sit in. Staff are very attentive and caring. Rooms are a good size and the food is excellent.
Very pleased with the care home. Beautiful setting with such a lovely garden to sit in. Staff are very attentive and caring. Rooms are a good size and the food is excellent.
Thank you very much for taking the time to write a review for our team, we always strive to deliver the best care and excellent service. The team will be very happy to hear your thoughtful words.
My husband has been here for nearly 4 weeks now. I am very happy with his care here at Cuffley Manor. The food too is excellent and alternatives are offered if the menu is not to taste. I would most certainly recommend to anyone.
My husband has been here for nearly 4 weeks now. I am very happy with his care here at Cuffley Manor. The food too is excellent and alternatives are offered if the menu is not to taste. I would most certainly recommend to anyone.
Thank you so much for taking the time to write such kind words for our team at Cuffley, it means a great deal to the team, I will pass on your comments to the Chef and Team Cuffley, it will make their day! Thanks again.
Always met with smiley faces, warm friendly caring staff. Couldn't ask for a better home.
Always met with smiley faces, warm friendly caring staff. Couldn't ask for a better home.
Thank you so much for taking the time to send in a lovely review for our staff, we strive to be the best we can possibly be for all our residents and visitors. I will pass on your kind words to the team.
The staff, especially reception, are helpful and pleasant.
The staff, especially reception, are helpful and pleasant.
Thank you so much for taking the time to write a review for us and the team, I will pass on your kind words to our reception members. Thank you once again.
I have been very satisfied with the attention I have received from everyone. It's a very comfortable room and the atmosphere is very friendly. Thank you for all your help.
I have been very satisfied with the attention I have received from everyone. It's a very comfortable room and the atmosphere is very friendly. Thank you for all your help.
From the very first visit to Cuffley Manor, the staff have been superb. My mum was made to feel exceptionally welcome and nothing has been too much trouble. It has been a huge comfort to know she is being so well cared for. We are delighted with all the aspects of Cuffley Manor and hope that mum...
From the very first visit to Cuffley Manor, the staff have been superb. My mum was made to feel exceptionally welcome and nothing has been too much trouble. It has been a huge comfort to know she is being so well cared for. We are delighted with all the aspects of Cuffley Manor and hope that mum will stay here.
Dear Penny, thank you so much for your kind feedback about Cuffley Manor and we are glad your mum enjoys staying with us. We will make sure team members are aware of what a wonderful job they all are doing to the residents.
The staff are wonderful and friendly, the food is excellent and varied. My room is great and the outlook very pleasant.
The staff are wonderful and friendly, the food is excellent and varied. My room is great and the outlook very pleasant.
Thank you very much for taking the time to review our home. We are thrilled you are enjoying your stay at Cuffley Manor and that you have rated us excellent in so many areas. We are pleased to pass on your feedback to our team members and delighted to know you are enjoying the culinary delights of...
Thank you very much for taking the time to review our home. We are thrilled you are enjoying your stay at Cuffley Manor and that you have rated us excellent in so many areas. We are pleased to pass on your feedback to our team members and delighted to know you are enjoying the culinary delights of our award-winning chef and his team. We are privileged to welcome you to the Cuffley Manor family.
With kind regards,Melinda Gunkel and The Management Team.
Cuffley Manor is a beautiful and well-managed home. The standard and dedication of the care staff is excellent, which was my highest priority for my 92 year old precious mum.
Cuffley Manor is a beautiful and well-managed home. The standard and dedication of the care staff is excellent, which was my highest priority for my 92 year old precious mum.
Many thanks for taking the time to submit a review for Cuffley Manor. We are delighted to see you have reviewed us as ‘excellent’ in all areas. We are pleased you have chosen Cuffley Manor to take care of your mum. Thank you for your kind comments.
First class.
First class.
Cuffley Manor is like a care hotel (first class). I would be happy to come here when the time is right but more staff would be helpful. I know folk who I have introduced here occasionally but the cost is a worry to them.
Cuffley Manor is like a care hotel (first class). I would be happy to come here when the time is right but more staff would be helpful. I know folk who I have introduced here occasionally but the cost is a worry to them.
Thank you so much for your feedback Joan.
Lovely staff. Clean and care is excellent.
Lovely staff. Clean and care is excellent.
Thank you for your feedback, Jon. We are so glad to have your mum staying with us!
Quite happy with the place kind and helpful. I like the local residents and staff are lovely.
Quite happy with the place kind and helpful. I like the local residents and staff are lovely.
Thank you for your kind feedback, Avril.
Really nice place, the layout is fantastic, facilities are outstanding all the staff are very friendly and you could eat your dinner off of the floor, it's really spotlessly clean.
Really nice place, the layout is fantastic, facilities are outstanding all the staff are very friendly and you could eat your dinner off of the floor, it's really spotlessly clean.
Thank you for such wonderful feedback. I will make sure the team is aware of what a wonderful job they are doing!
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Cuffley Manor was delighted to celebrate a remarkable milestone as our resident marked her 106th birthday surrounded by her family and those who care for her. Reaching the age 106...
Residents at Cuffley Manor were delighted to welcome community guests for Friday fish and chips lunch, bringing everyone together to enjoy good food, great company and a relaxed sociable afternoon....
Getting Active with Heart Throbs! Today, we had the pleasure of stepping out into the local community and joining Heart-Throbs Cardiac Exercise & Support Group for one of their fantastic...
Alex brings with her a wealth of experience across the health and social care sector. Her career has taken her across Europe, supporting vulnerable...
Alex brings with her a wealth of experience across the health and social care sector. Her career has taken her across Europe, supporting vulnerable adults in Germany, Austria, Italy and Portugal, before making England her home in 2014.
Having grown from Health Care Assistant to Deputy Manager and now Home Manager, Alex is deeply committed to compassionate, person-centred care and positive, values-led leadership. She holds a Level 5 Diploma and a BSc in Health and Social Care and is currently studying for a Master’s in International Business Management.
Alex’s leadership is grounded in kindness, empathy and inclusion. Her favourite quote by Eleanor Roosevelt says it all: “To handle yourself, use your head; to handle others, use your heart.”
Alex’s aspiration is creating a place of safety, dignity and care – a true home for our residents.
Sheila is a Registered Nurse with years of experience in management and team leadership. As Care Service Manager, Sheila combines clinical knowledge...
Sheila is a Registered Nurse with years of experience in management and team leadership. As Care Service Manager, Sheila combines clinical knowledge with a person-centred approach to ensure the highest standards of resident care and operational excellence.
Sheila’s career in TLC Care is built on a comprehensive foundation, having progressed through every level of the frontline workforce. Starting as a Care Assistant and advancing to Team Leader and Nurse, Sheila has gained firsthand insight into the daily lives of residents and the essential support required by care teams. Sheila then progressed to the role of Practice Development Lead, where she specialised in training and mentoring both nursing and care teams to elevate clinical competencies and service delivery.
Prior to joining the TLC team, Sheila also served as a Case Manager within a care home setting, where she excelled in navigating care pathways and coordinating multidisciplinary support for residents with diverse needs. Sheila’s background in case management ensures that care planning is meticulous, advocacy is prioritised, and every resident receives a bespoke care experience.
Driven by a passion for professional development and quality improvement, Sheila is dedicated to fostering a culture of excellence. Sheila is committed to empowering the team through continuous learning and ensuring that the home remains a safe, vibrant, and compassionate environment for all residents and their families.
Manveer brings a wealth of experience to TLC Cuffley Manor, having worked in prestigious 5-star hotels in Dubai and India. With a strong background...
Manveer brings a wealth of experience to TLC Cuffley Manor, having worked in prestigious 5-star hotels in Dubai and India. With a strong background in hospitality and service excellence, Manveer ensures that every aspect of our hotel services, from housekeeping to dining, meets the highest standards of quality and care.
Passionate about creating a welcoming and luxurious environment, Manveer is dedicated to enhancing the comfort and well-being of our residents by blending world-class hospitality with a personalised touch. His attention to detail and commitment to excellence make him an invaluable part of the team.
I came to the UK to pursue my master's. I started working for TLC as a part-time care assistant in 2021. Though I had never worked in the field of...
I came to the UK to pursue my master's. I started working for TLC as a part-time care assistant in 2021. Though I had never worked in the field of care before, my experience at TLC has piqued my curiosity in it. I was formerly employed in Cherry Hinton, but due to commuting issues, I was transferred to Cuffley Manor. I grew close to the Cuffley people, and I eagerly anticipated working alongside my colleagues each day.My academics required me to participate in an internship program. I received an offer from TLC to work as an administrator and financial assistant for a year at the Carlton Court Care Home. I was given fresh opportunities for learning and growth while I was at Carlton. I would say that Carlton changed the course of my financial career. I was now offered the amazing chance to return to Cuffley Manor in the capacity of Manager of Finance and HR.
I joined Cuffley Manor in June 2016 when it first opened, with new residents joining. I was able to offer care and housekeeping. This was so...
I joined Cuffley Manor in June 2016 when it first opened, with new residents joining. I was able to offer care and housekeeping. This was so important for me to learn and understand, and today I can say I am very proud of my home, as this gives me so much joy and satisfaction seeing our family grow at Cuffley Manor.
Seeing residents’ smiles, taking time to sit and talk with them- sometimes, little things are like milestones, seemingly insignificant, but with a huge impact. That’s what working at Cuffley Manor is for me.
In my spare time, I like reading fantasy books, travelling and spending time with my family. I like to learn new skills and always carry a beautiful smile.
Bibin -Maintenance Manager, who brings a strong background in the construction industry and extensive experience in both new-build projects and...
Bibin -Maintenance Manager, who brings a strong background in the construction industry and extensive experience in both new-build projects and property maintenance. With a keen eye for detail and a commitment to high standards of workmanship, Bibin ensures that our environment remains safe, well-maintained and welcoming at all times.
Originally from India, Bibin values hard work, precision and reliability, qualities that are reflected in his professional approach each day.
Outside of work, he enjoys spending time in the kitchen, particularly on Sundays, when he prepares vibrant, flavourful dishes for family and friends. Cooking is a passion of his and a wonderful way for him to bring people together.
From an early age, I developed a deep commitment to supporting wellbeing and mental health, always taking pride in helping those around me feel...
From an early age, I developed a deep commitment to supporting wellbeing and mental health, always taking pride in helping those around me feel valued and uplifted.
During my Honours degree in Psychology, I became increasingly aware of the profound connection between physical health and mental well-being. This insight inspired me to pursue a Master’s in Health Psychology at UCL, where I specialised in understanding and promoting positive behaviour change. My academic training has equipped me with strong, evidence-based skills in therapeutic communication, holistic assessment, and person-centred care.
Alongside my studies, I gained valuable experience working within the NHS, supporting diverse patient groups and developing key competencies in safeguarding, multidisciplinary teamwork, and delivering high-quality, compassionate care. Combined with a personal enthusiasm for organising meaningful activities and creating joyful, purposeful environments, these experiences naturally guided me to my role at Cuffley Manor.
Here, I am dedicated to delivering exceptional wellbeing support—honouring every resident with the same respect, warmth, and dignity I would offer my own family, and ensuring that each day holds moments of connection, laughter, and quality care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cuffley Manor to verify any information. View our terms and conditions. Cuffley Manor has an Enhanced Service -what an Enhanced Service includes.
