Really nice place, the layout is fantastic, facilities are outstandinNick p(Son of Resident/Service User)
My mum is happy and well cared for,L K(Daughter of Resident/Service User)
The staff are wonderful and friendly, the food is excellent and variedRobina S(Resident / Service User)
Really nice place, the layout is fantastic, facilities are outstandinNick p(Son of Resident/Service User)
My mum is happy and well cared for,L K(Daughter of Resident/Service User)
The staff are wonderful and friendly, the food is excellent and variedRobina S(Resident / Service User)
Cuffley Manor is an award-winning care home in Potters Bar offering exceptional residential and dementia care in a setting of comfort, elegance and warmth.
For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home is working towards the Dementia Care Accreditation, reflecting a commitment to excellence in specialist support. An experienced and compassionate team provides person-centred care, enabling each resident to live with dignity, independence...
Cuffley Manor is an award-winning care home in Potters Bar offering exceptional residential and dementia care in a setting of comfort, elegance and warmth.
For those living with memory loss, tailored dementia care promotes comfort, confidence and wellbeing. The home is working towards the Dementia Care Accreditation, reflecting a commitment to excellence in specialist support. An experienced and compassionate team provides person-centred care, enabling each resident to live with dignity, independence and purpose.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Cuffley Manor combines luxury with homely comfort. Residents enjoy en-suite bedrooms with stylish décor, peaceful lounges, a private cinema, spa, on-site salon and café. Features such as the themed pub, The Cuffley Arms, and a putting green bring familiarity and enjoyment to daily life. The Bistro serves afternoon tea and coffee in a welcoming space, encouraging social connection.
An all-inclusive package covers fine dining, luxury treatments and varied activities. The wellbeing programme reflects individual interests, offering creative arts, fitness sessions, live entertainment and themed events.
Set near the green belt of Potters Bar, the home offers a peaceful location with easy access to shops and transport links. Landscaped gardens provide tranquil outdoor spaces to enjoy year-round.
Cuffley Manor is a vibrant and caring community where residents are supported to live life fully, in comfort and with confidence.
Contact Cuffley Manor to confirm what's included and get a personalised quote:
Our weekly fees are tailored to individual needs and requirements, ensuring the best personalised care and services. All fees are subject to a pre-admission assessment. For detailed information about inclusions and current offers, please feel free to contact us directly—we’d be happy to assist you!
The price(s) shown are provided by the care home. Contact Cuffley Manor for full pricing details and T&Cs.
Cuffley Manor has a Review Score of 9.9 (9.923) out of 10, based on 42 reviews in the last 2 years.
Over all time Cuffley Manor has 183 reviews.
My father needed respite care to aid recovery after a three week hospital stay. A big decision for us as a family to place him into care. Cuffley Manor sounded too good to be true when we visited, but I can't say enough good things about it. The management and staff are amazing, quality of...
My father needed respite care to aid recovery after a three week hospital stay. A big decision for us as a family to place him into care. Cuffley Manor sounded too good to be true when we visited, but I can't say enough good things about it. The management and staff are amazing, quality of dignified care exemplary. The room, facilities and food very, very good. Dad went home yesterday after a month in Cuffley's care, fitter and more confident. Thank you.
Thank you so much for your beautiful feedback, we were the lucky ones to have your dad stay with us. We will ensure to let the team know of the positive feedback. Thank you for taking your time to complete the review.
From first contact enquiring about finding a home for someone through to their arrival and now their on-going care all the staff have been most professional, prompt and helpful. They have handled the individual with care and respect and are very attentive to his needs. Everyone is very...
The home is immaculately clean and the food is very good. The gardens are lovely.
Excellent support provided to my father over a consistent period of seventeen months from March 2022. NHS had suggested that his condition would be difficult to maintain for over five to eight months (heart failure/kidney failure) but his life was extended to seventeen months, allowing him to...
Excellent support provided to my father over a consistent period of seventeen months from March 2022. NHS had suggested that his condition would be difficult to maintain for over five to eight months (heart failure/kidney failure) but his life was extended to seventeen months, allowing him to complete all his lifetime goals and to tidy up his affairs/sell his family home of forty-seven years and establish an office facility at his room at Cuffley Manor. His preferences were honoured and he was encouraged to make all his own choices and decisions in a medically supported way - truly excellent!
There is always a very friendly atmosphere in Cuffley Manor and it is easy to get to know all the staff, which makes everyone feel very much at home. Any problems or worries can be discussed and a solution found rapidly. The cafe area makes an ideal place for socialising with other residents and to...
There is always a very friendly atmosphere in Cuffley Manor and it is easy to get to know all the staff, which makes everyone feel very much at home. Any problems or worries can be discussed and a solution found rapidly. The cafe area makes an ideal place for socialising with other residents and to enjoy organised events. A lot of thought has been given to making residents comfortable and stimulated.
Thank you so much for your beautiful feedback, we are the lucky ones to have your husband staying with us and it is always a pleasure having you in the home. Thank you for taking your time to complete the review, see you soon.
Have to give a 5-star review to the business development manager who went over and above helping me move both my parents over from Portugal into the home. As it was difficult to visit in advance, she went into work early to do a video tour of the premises while it was quiet, stayed in constant...
Have to give a 5-star review to the business development manager who went over and above helping me move both my parents over from Portugal into the home. As it was difficult to visit in advance, she went into work early to do a video tour of the premises while it was quiet, stayed in constant contact and answered any queries (even silly o'clock in the morning and late at night). An absolute superstar.
All the staff are fantastic, so friendly and so welcoming. The home is immaculately clean and I know Dad is very happy with the catering activities. I have only good words to say about Cuffley Manor.
All the staff are fantastic, so friendly and so welcoming. The home is immaculately clean and I know Dad is very happy with the catering activities. I have only good words to say about Cuffley Manor.
Thank you so much for you lovely review Richard. It is always a pleasure to have Dad come to stay with us. He brings an extra flair to Cuffley Manor. We are also so proud that our family and homely ethos is noticeable at all times! Looking forward to welcoming you back to Cuffley Manor soon, even if it is just for a cup of tea and slice of cake!
I have been visiting for more than twelve months and I am always impressed by the gentle and dignified way care staff treat the clients. The staff recognise me and welcome me in making the environment feel like a family visit. Some residents can be a challenge but the carers have always displayed...
I have been visiting for more than twelve months and I am always impressed by the gentle and dignified way care staff treat the clients. The staff recognise me and welcome me in making the environment feel like a family visit. Some residents can be a challenge but the carers have always displayed kindness.
Thank you so much for your lovely review. We are also so proud that our family and homely ethos is noticeable at all times and extended to friends and families visiting their loved ones in our care! We look forward to welcoming you back to Cuffley Manor soon, even if it is just for a cup of tea and a slice of cake!
My brother settled very quickly into Cuffley Manor. He now is content and feels at home and wants to spend the rest of his life here. He feels it is now his home.
My brother settled very quickly into Cuffley Manor. He now is content and feels at home and wants to spend the rest of his life here. He feels it is now his home.
Thank you for such a lovely review. We are happy that your brother feels at home here at Cuffley Manor. It's a pleasure to have him here with us.
My dad was very anxious about his stay but it way exceeded all expectations.
My dad was very anxious about his stay but it way exceeded all expectations.
Thank you so much for such a lovely review! We have to say we are missing having your dad around but we are happy that we exceeded his expectations. The team here at Cuffley Manor take pride in everything we do including ensuring our facilities are well looked after, a happy home makes a happy family! We look forward to seeing you all again soon.
The key to the success of this facility is the very caring, high standard of...
I would certainly recommend Cuffley Manor to anyone needing this sort of facility.
Thank you so much for such a lovely testimonial! We have to say we are missing having you around but we are over the moon that we could make your stay here at Cuffley Manor a happy one. The team here at Cuffley Manor pride themselves on providing not just outstanding care but a true family-feel environment. We can't wait to have you visit us again soon.
Our family is so happy with the excellent care she is receiving. She has been made to feel very welcome by everyone. Her room and all the facilities are brilliant. Very clean, safe and so friendly. 5* treatment and so professional. Thank you.
Our family is so happy with the excellent care she is receiving. She has been made to feel very welcome by everyone. Her room and all the facilities are brilliant. Very clean, safe and so friendly. 5* treatment and so professional. Thank you.
Thank you so much for your review K V. We are so happy to have Mum and your family as part of our family here at Cuffley Manor. We are so proud of our team and how hard they all work in ensuring we provide outstanding care and make our environment warm and inviting. Looking forward to seeing you soon.
My mother who has dementia has recently moved into Cuffley Manor. From the first contact to her assessment whilst she was in hospital, through to the care she has received I cannot speak highly enough of Cuffley Manor. The staff are polite, kind, and helpful, the leadership team are excellent, and...
My mother who has dementia has recently moved into Cuffley Manor. From the first contact to her assessment whilst she was in hospital, through to the care she has received I cannot speak highly enough of Cuffley Manor. The staff are polite, kind, and helpful, the leadership team are excellent, and my mother has settled in; this is now her home. The care that is provided is excellent, the facilities are exceptional, and the design and layout of the home provide a safe, welcoming and caring environment. She has participated in lots of activities but retains her independence and dignity. My family and I are welcomed when we visit, and it feels like a space where we feel at home as well. The multiple small lounges on each floor allow us to have our own privacy, as well as mix with others in the cafe; the gardens are beautiful (very important to Mum). I would not hesitate to recommend Cuffley Manor and cannot speak highly enough of the care (my wife and I are both consultant physicians).
Thank you Dr Giles for your amazing review. Here at Cuffley Manor, we pride ourselves in providing 5* outstanding care, not just for our residents, but for our families also. We are so lucky to have had Mum join our family and watching her settle in is such a joy. We are also proud of everyone who...
Thank you Dr Giles for your amazing review. Here at Cuffley Manor, we pride ourselves in providing 5* outstanding care, not just for our residents, but for our families also. We are so lucky to have had Mum join our family and watching her settle in is such a joy. We are also proud of everyone who works to help to support our residents, relatives and visitors on a daily basis. We are looking forward to seeing you all again soon and thank you for such a gleaming review.
The staff are very caring and attentive. The home is always clean and tidy. Activities are arranged for those able to take part.
The staff are very caring and attentive. The home is always clean and tidy. Activities are arranged for those able to take part.
Thank you Carole for such a lovely review. We pride ourselves on providing the most outstanding care in our beautiful surroundings. We are proud of how caring and attentive our staff are as it reflects our one-team approach and the family feel we endorse. Looking forward to seeing you soon at Cuffley Manor
It is a pleasure to visit.
It is a pleasure to visit.
Thank you for your lovely review, Maxine. As a team, we pride ourselves on providing outstanding care not only to our residents but also to their loved ones. We are proud that you feel we enrich the lives of our residents with our facilities and activities. Looking forward to seeing you at Cuffley Manor soon.
My mother stayed at Cuffley Manor for about 9 weeks as respite following an operation. From my experience during regular visits to Mum, the aspects that reassured me the most were the friendliness, quality care and support from all of the team at Cuffley Manor, led by the amazing management team....
My only criticism would be the lack of quality food for Mum as a vegetarian. I would often have to bring in extra meals e.g. fresh, leafy salads, protein Quorn/ soya and yoghurts to supplement her nutrition.
Thank you for your feedback about the vegetarian food options, this has been fed back to the hotel services manager and...
Thank you for your lovely review Lucy and I have to say we do miss your mum a lot here at Cuffley Manor! It was an absolute pleasure to look after her whilst she was recovering.Looking forward to hopefully seeing you and Mum soon!
This was our first visit to our elderly aunt in Cuffley Manor. Our first impression was how well cared for the residents are at the home. The facilities provided to both residents and visitors are excellent. The staff are very caring and polite. Full credit to the care home manager for running such...
This was our first visit to our elderly aunt in Cuffley Manor. Our first impression was how well cared for the residents are at the home. The facilities provided to both residents and visitors are excellent. The staff are very caring and polite. Full credit to the care home manager for running such a lovely place. It's as good as a 5* hotel. Thank you.
Thank you for such a lovely review Ann, it was a pleasure to meet you and we are glad that our hard work ethic is clearly reflected in everything we do. We pride ourselves in providing outstanding care and our home manager is so pleased to hear your feedback and is dedicated to continuing to improve our services and facilities.
I have been staying in the home for over a week, the staff are all very attentive caring and loving. This is an outstanding care home. I love it here.
I have been staying in the home for over a week, the staff are all very attentive caring and loving. This is an outstanding care home. I love it here.
Thank you so much for your kind review Gordon. Cuffley Manor is the most amazing place because of our residents and the love you all share with us. We pride ourselves in providing outstanding care and we are happy that you had an amazing stay with us. We are looking forward to seeing you again soon!
Cuffley Manor is a warm and friendly home that provides very high-quality care, excellent food and a range of activities that cater for many different interests.
Cuffley Manor is a warm and friendly home that provides very high-quality care, excellent food and a range of activities that cater for many different interests.
Thank you for your lovely review. We pride ourselves on providing the highest quality of care possible and as you know our seasonal menus are selected by our residents and our resident's wellbeing is of the highest importance to us. We are super happy to have your godmother stay with us and love to see you when you come to visit! Looking forward to seeing you soon.
The care for my mum has been very good. All the staff are very friendly and helpful, she is enjoying the food, the home is very clean and there is always plenty going on to keep her entertained. The grounds are very nice and she has a lovely view over fields to the back of the property.
The care for my mum has been very good. All the staff are very friendly and helpful, she is enjoying the food, the home is very clean and there is always plenty going on to keep her entertained. The grounds are very nice and she has a lovely view over fields to the back of the property.
Thank you so much for your lovely review! It is an absolute pleasure having Mum stay here with us and we are happy that she has settled in well and enjoying her stay. Mum is always good fun to be around and we are so pleased to have her here with us! Thank you again for all your kind words and your support.
We always found Cuffley Manor to be very warm and inviting. The staff always did a wonderful job of having time for both residents and family. As a family, we did not have to worry and that helped us all immensely. My father was always well looked after, with many activities for him to join in,...
We always found Cuffley Manor to be very warm and inviting. The staff always did a wonderful job of having time for both residents and family. As a family, we did not have to worry and that helped us all immensely. My father was always well looked after, with many activities for him to join in, very good food and comfortable living conditions.
Thank you Sue for such a lovely review. We pride ourselves on person-centred care and the well-being of our residents and we are so pleased that you feel we were able to support not just Dad but yourself as a family also.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Cuffley Manor was delighted to celebrate a remarkable milestone as our resident marked her 106th birthday surrounded by her family and those who care for her. Reaching the age 106...
Residents at Cuffley Manor were delighted to welcome community guests for Friday fish and chips lunch, bringing everyone together to enjoy good food, great company and a relaxed sociable afternoon....
Getting Active with Heart Throbs! Today, we had the pleasure of stepping out into the local community and joining Heart-Throbs Cardiac Exercise & Support Group for one of their fantastic...
Alex brings with her a wealth of experience across the health and social care sector. Her career has taken her across Europe, supporting vulnerable...
Alex brings with her a wealth of experience across the health and social care sector. Her career has taken her across Europe, supporting vulnerable adults in Germany, Austria, Italy and Portugal, before making England her home in 2014.
Having grown from Health Care Assistant to Deputy Manager and now Home Manager, Alex is deeply committed to compassionate, person-centred care and positive, values-led leadership. She holds a Level 5 Diploma and a BSc in Health and Social Care and is currently studying for a Master’s in International Business Management.
Alex’s leadership is grounded in kindness, empathy and inclusion. Her favourite quote by Eleanor Roosevelt says it all: “To handle yourself, use your head; to handle others, use your heart.”
Alex’s aspiration is creating a place of safety, dignity and care – a true home for our residents.
Sheila is a Registered Nurse with years of experience in management and team leadership. As Care Service Manager, Sheila combines clinical knowledge...
Sheila is a Registered Nurse with years of experience in management and team leadership. As Care Service Manager, Sheila combines clinical knowledge with a person-centred approach to ensure the highest standards of resident care and operational excellence.
Sheila’s career in TLC Care is built on a comprehensive foundation, having progressed through every level of the frontline workforce. Starting as a Care Assistant and advancing to Team Leader and Nurse, Sheila has gained firsthand insight into the daily lives of residents and the essential support required by care teams. Sheila then progressed to the role of Practice Development Lead, where she specialised in training and mentoring both nursing and care teams to elevate clinical competencies and service delivery.
Prior to joining the TLC team, Sheila also served as a Case Manager within a care home setting, where she excelled in navigating care pathways and coordinating multidisciplinary support for residents with diverse needs. Sheila’s background in case management ensures that care planning is meticulous, advocacy is prioritised, and every resident receives a bespoke care experience.
Driven by a passion for professional development and quality improvement, Sheila is dedicated to fostering a culture of excellence. Sheila is committed to empowering the team through continuous learning and ensuring that the home remains a safe, vibrant, and compassionate environment for all residents and their families.
Manveer brings a wealth of experience to TLC Cuffley Manor, having worked in prestigious 5-star hotels in Dubai and India. With a strong background...
Manveer brings a wealth of experience to TLC Cuffley Manor, having worked in prestigious 5-star hotels in Dubai and India. With a strong background in hospitality and service excellence, Manveer ensures that every aspect of our hotel services, from housekeeping to dining, meets the highest standards of quality and care.
Passionate about creating a welcoming and luxurious environment, Manveer is dedicated to enhancing the comfort and well-being of our residents by blending world-class hospitality with a personalised touch. His attention to detail and commitment to excellence make him an invaluable part of the team.
I came to the UK to pursue my master's. I started working for TLC as a part-time care assistant in 2021. Though I had never worked in the field of...
I came to the UK to pursue my master's. I started working for TLC as a part-time care assistant in 2021. Though I had never worked in the field of care before, my experience at TLC has piqued my curiosity in it. I was formerly employed in Cherry Hinton, but due to commuting issues, I was transferred to Cuffley Manor. I grew close to the Cuffley people, and I eagerly anticipated working alongside my colleagues each day.My academics required me to participate in an internship program. I received an offer from TLC to work as an administrator and financial assistant for a year at the Carlton Court Care Home. I was given fresh opportunities for learning and growth while I was at Carlton. I would say that Carlton changed the course of my financial career. I was now offered the amazing chance to return to Cuffley Manor in the capacity of Manager of Finance and HR.
I joined Cuffley Manor in June 2016 when it first opened, with new residents joining. I was able to offer care and housekeeping. This was so...
I joined Cuffley Manor in June 2016 when it first opened, with new residents joining. I was able to offer care and housekeeping. This was so important for me to learn and understand, and today I can say I am very proud of my home, as this gives me so much joy and satisfaction seeing our family grow at Cuffley Manor.
Seeing residents’ smiles, taking time to sit and talk with them- sometimes, little things are like milestones, seemingly insignificant, but with a huge impact. That’s what working at Cuffley Manor is for me.
In my spare time, I like reading fantasy books, travelling and spending time with my family. I like to learn new skills and always carry a beautiful smile.
Bibin -Maintenance Manager, who brings a strong background in the construction industry and extensive experience in both new-build projects and...
Bibin -Maintenance Manager, who brings a strong background in the construction industry and extensive experience in both new-build projects and property maintenance. With a keen eye for detail and a commitment to high standards of workmanship, Bibin ensures that our environment remains safe, well-maintained and welcoming at all times.
Originally from India, Bibin values hard work, precision and reliability, qualities that are reflected in his professional approach each day.
Outside of work, he enjoys spending time in the kitchen, particularly on Sundays, when he prepares vibrant, flavourful dishes for family and friends. Cooking is a passion of his and a wonderful way for him to bring people together.
From an early age, I developed a deep commitment to supporting wellbeing and mental health, always taking pride in helping those around me feel...
From an early age, I developed a deep commitment to supporting wellbeing and mental health, always taking pride in helping those around me feel valued and uplifted.
During my Honours degree in Psychology, I became increasingly aware of the profound connection between physical health and mental well-being. This insight inspired me to pursue a Master’s in Health Psychology at UCL, where I specialised in understanding and promoting positive behaviour change. My academic training has equipped me with strong, evidence-based skills in therapeutic communication, holistic assessment, and person-centred care.
Alongside my studies, I gained valuable experience working within the NHS, supporting diverse patient groups and developing key competencies in safeguarding, multidisciplinary teamwork, and delivering high-quality, compassionate care. Combined with a personal enthusiasm for organising meaningful activities and creating joyful, purposeful environments, these experiences naturally guided me to my role at Cuffley Manor.
Here, I am dedicated to delivering exceptional wellbeing support—honouring every resident with the same respect, warmth, and dignity I would offer my own family, and ensuring that each day holds moments of connection, laughter, and quality care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cuffley Manor to verify any information. View our terms and conditions. Cuffley Manor has an Enhanced Service -what an Enhanced Service includes.
